Organizational Communication

Communication Problems in Organizations Peace Team
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is communication? ,[object Object],[object Object],[object Object]
What is organizational communication? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The communication process Sender Receiver Channel Feedback  (2 way communication) Sender 1. Intended meaning 2. Encoding Receiver 3. Decoding 4. Perceived meaning Sender 5. Intended meaning 6. Encoding Receiver 7. Decoding 8. Perceived meaning Noise Person A Person B
Importance of organizational communication
COMMUNICATION TYPES
General types of communication  Verbal Non - verbal ,[object Object],[object Object],[object Object]
Types of organizational communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of organizational communication (cont.) Directional communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1. Causes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Orgznizationl Communications Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Effects / Signs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. Resolving  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PLANNING OF COMMUNICATION SYSTEM
Why planning? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning process (cont’) ,[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDIES GE Real Estate Case Study
GE Real Estate Multinational Company Case Study http://www.gecapitalrealestate.com/cms/servlet/ent er   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GE Real Estate Multinational Company Case Study (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenger Shuttle Explosion Case Study video.flv
What happened? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case discussion  ,[object Object],[object Object],[object Object],[object Object],Engineers at Morton Thiokol, the contractor responsible for building the solid rocket booster, had vigorously  “ opposed the launching of Challenger”
Case discussion (cont’) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Case discussion (cont’) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You
References  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Organizational Communication

Notas do Editor

  1. Verbal Impact: 7 percent. Vocal Impact: 38 percent. Facial Impact: 55 percent.