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We partnered with a dedicated
account provider to ensure
that your money is safe while
we deliver on our promises.
Consumer protection laws are designed to protect consumers when they
do business over the phone and set payment restrictions for companies in
industries similar to Financial Preparation Services. These laws may not
necessarily apply to Financial Preparation Service’s business; however, we
are always making strides to comply with any such law to provide the
highest standard of services available in our industry.
Alum Financial partnered with a dedicated account provider that will serve
as a banking and escrow platform for our clients. This means your funds are
safeguarded until Alum Financial completes the work. We fully disclose our
servicers to the client before enrollment and before they sign anything – so
we won’t collect a dime of our document preparation fees until our
services are fully rendered, the client’s first payment is complete, and proof
is shown to reflect that.
Our goal is 100% client satisfaction. By using a dedicated account provider,
we show you that’s our goal instead of just saying it. We have a
performance-based model because each client is important and there is no
simple cookie-cutter solution. We only earn our fees upon the performance
of our services and we as a company are better incentivized to get the
quickest and best result for each customer or we simply do not collect any