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A3: Benefits & Pitfalls of using  social networking sites Luke Williams, Michelle Playford & Jamie Williamson
Part 1 Benefits and pitfalls of using social networking sites – an overview and introduction Luke Williams ,  director, SocialTech
Session focus ,[object Object],[object Object],[object Object]
= building a business case
Building a business case ,[object Object],[object Object],[object Object],[object Object]
Why social media matters ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits and opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Improving feedback
Regulatory considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BLOG:  socialtech.biz TWITTER:  @socialtech
Part 2 Freebridge Community Housing use of Facebook and Twitter case study Michelle Playford , Assistant Director of Communications and Customer Engagement, Freebridge Community Housing Jamie Williamson , Communications and Customer Engagement Officer, Freebridge Community Housing
Part 3 Panel discussion Chair: John Pierce , Campaigns Executive, National Housing Federation
end of slides – part 2 is available at housing.org.uk Background used under c.c. from  VictoriaPeckham

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Benefits and pitfalls of using social networking sites (#fedcomms 2011)

  • 1. A3: Benefits & Pitfalls of using social networking sites Luke Williams, Michelle Playford & Jamie Williamson
  • 2. Part 1 Benefits and pitfalls of using social networking sites – an overview and introduction Luke Williams , director, SocialTech
  • 3.
  • 4. = building a business case
  • 5.
  • 6.
  • 7.
  • 9.
  • 10.
  • 11. BLOG: socialtech.biz TWITTER: @socialtech
  • 12. Part 2 Freebridge Community Housing use of Facebook and Twitter case study Michelle Playford , Assistant Director of Communications and Customer Engagement, Freebridge Community Housing Jamie Williamson , Communications and Customer Engagement Officer, Freebridge Community Housing
  • 13. Part 3 Panel discussion Chair: John Pierce , Campaigns Executive, National Housing Federation
  • 14. end of slides – part 2 is available at housing.org.uk Background used under c.c. from VictoriaPeckham