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The nitty gritty practices of agile coaching

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How do you coach a team from showing progress every two weeks to delivering multiple times a day? Research has shown that by utilizing the right kind of metrics can promote a generative culture – creating a space where people want to continuously improve and innovate. Allison and Qarina will blend their stories with an interactive workshop where you will leave with practices that you can implement with your teams the next day. Regardless of your job title, learn how to ally with 4 key delivery metrics to inspire new thinking and practices from your teams.

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The nitty gritty practices of agile coaching

  1. 1. The nitty-gritty practices of agile coaching
  2. 2. What is the goal of Agile? Move Quicker? Save Money?Get more stuff done? User Feedback! We want lots of it!
  3. 3. How often is your Scrum team releasing to production? Everyday? Weekly? Monthly? Yearly? I don’t know hopefully soon?
  4. 4. • Help people discover and develop their agile instincts • Certified Professional Co-Active Coach • Foodie • Glasses wearer Allison Pollard 4
  5. 5. •Consultant at Improving in Houston •Traveled to 20+ countries •Runner •Outdoor enthusiast Qarina Mannaf 5
  6. 6. Continuous Improvement How can we get better? Identify Opportunities Plan for Improvement Execute the Change Measure Results
  7. 7. The team scoreboard and the metrics of change Lead Time Deployment Frequency Mean Time to Resolution Change Fail Percentage From Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Gene Kim, Jez Humble, and Nicole Forsgren
  8. 8. Discussion/Activity • What questions does the metric answer? • What undesirable behavior might this metric drive? • How will people try to game it? • How could this metric be made visible? • What are some changes a team could consider to improve this metric?
  9. 9. Lead Time How long it takes to go from code commit to code successfully running in production for the primary service or application they work on From Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Gene Kim, Jez Humble, and Nicole Forsgren
  10. 10. Deployment Frequency How often their organization deploys code for the primary service or application they work on From Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Gene Kim, Jez Humble, and Nicole Forsgren
  11. 11. Mean Time to Resolution How long it generally takes to restore service for the primary application or service they work on when a service incident (e.g., unplanned outage, service impairment) occurs From Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Gene Kim, Jez Humble, and Nicole Forsgren
  12. 12. Change Fail Percentage Percentage of changes for the primary application or service they work on either result in degraded service or subsequently require remediation From Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Gene Kim, Jez Humble, and Nicole Forsgren
  13. 13. From theory...to application
  14. 14. Generative Culture
  15. 15. What’s your Next Step?
  16. 16. Contact Us Allison Pollard allison.pollard@improving.com http://www.allisonpollard.com/ Qarina Mannaf qarina.mannaf@improving.com

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