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eBooks –
the view from Bristol

 ALISS AGM 2011
   Angela Joyce 16 June 2011
Current situation
• Have bought eBooks regularly since 2009
• Not demand-driven
• Main platforms are Dawsons and Coutts
• Also some packages – eg. Oxford
  Scholarship Online
• I use eBooks with Econs, Finance,
  Management students – 1,400 students
A few statistics….
•Total no of students at Uni of Bristol (Full time equivalent)

18,615 (2009-10)

•No of individual eBooks in library   812 approx

•Total accesses - Dawsons             4175 (2010)

•Top eBook (Dawsons)        518 in 2010 – ‘Reconstructing

criminal law’

•Popular subjects – education, law, management, science, but

accesses across all subjects. Some books only had 1 access
How do students access
  them?
• Individually via catalogue
• Packages via Metalib ( + there is project to
  ‘slurp’ records into catalogue from Oxford
  Schol and Springer packages)
• Via a special eBooks page on library site
How do we publicise eBooks?
•   So far – informally via subject librarians
•   Inductions, word of mouth, email
•   On our Web pages
•   New library catalogue search filter
•   eBooks promotion group to plan more
What do our users think?
      Anecdotes…
                                                             Yes?
                                    ‘I’ve never
  ‘Students have
                                     looked at
   been trying to
                                  them! Can we
   print out entire
                                   have a list? ‘    ‘That's a shame we
    eBooks and
                                       (Staff)          bought it as an
    using up all
     the paper!’                                       ebook, it doesn't
                                                      really feel like we
                  ‘One dept prefers                         own it.’
                 eBooks – maybe to
                   address adverse
No?                NSS feedback?’
                                                    ‘Can we have
                                                    more eBooks
                                                      for finance
                                                       please?’
More feedback…                                ‘we are being
                                             economically and
                                             politically driven’

                                  ‘I had one student knock
         ‘almost none of the
                                      on my door close to
         main textbooks are
                                      tears because they
          actually available
                                    could not get hold of a
          electronically or, if
                                    book they needed and
         they are, tend to be
                                      had downloaded an
        hideously expensive’
                                   eBook a few days back
                                    but were totally baffled
‘he wants me to buy eBook          that it had disappeared
versions wherever possible, as     (due to the DawsonEra
he does not want his students       24 hour only download
to have to leave the clinics to             setting)’
look things up in the Library,
but to be able to do it at the
patient's side.’
Informal survey - econs,
  finance & management school
• Run using Survey Monkey
  http://www.surveymonkey.com/
• 1,400 students and their staff
  targeted.
• 80 respondents
• Mix of multiple choice and open
  questions
Findings…
Why is that? Answers…
• “limited resources, uncustomized
• Can access books when needed.
  Everyone needed the same book at the
  same time and it was available
• unaware of existence
• They are easily accessible 24/7 and I don't
  have to place in reservations and wait for
  a book to become available. “
More..
Do you have any other
   comments on eBooks? eg.
   problems, advantages, library
   help?
• “eBooks have huge potential. I'm not clear what is
  available from the library without searching. So far, I
  haven't found anything I need. But I will be buying Kindle
  and iPad ebooks for my personal research. It would be
  great to have core course texts available for classes I
  teach, too. Is there a way to request the library obtain
  specific ebooks?”
More feedback…
• “If I go abroad, can I still get access to
  these ebooks? Thank you:)
• I would have liked some sort of training on
  how to use ebooks or the right places to
  get the ebooks. Also, it would have been a
  big help if the University would have
  provided ebooks for our course
• what are eBooks?”
National situation
• JISC national e-books observatory project
  (2009)
• http://www.jiscebooksproject.org/wp-content/JISC-e-books-ob
• Interesting feedback…. Worth a look
• JISC are active in more research on eBooks…
Thank you!
Any questions……..?


   Angela Joyce
 angela.joyce@bristol.ac.uk

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eBooks - the View from Bristol

  • 1. eBooks – the view from Bristol ALISS AGM 2011 Angela Joyce 16 June 2011
  • 2. Current situation • Have bought eBooks regularly since 2009 • Not demand-driven • Main platforms are Dawsons and Coutts • Also some packages – eg. Oxford Scholarship Online • I use eBooks with Econs, Finance, Management students – 1,400 students
  • 3. A few statistics…. •Total no of students at Uni of Bristol (Full time equivalent) 18,615 (2009-10) •No of individual eBooks in library 812 approx •Total accesses - Dawsons 4175 (2010) •Top eBook (Dawsons) 518 in 2010 – ‘Reconstructing criminal law’ •Popular subjects – education, law, management, science, but accesses across all subjects. Some books only had 1 access
  • 4. How do students access them? • Individually via catalogue • Packages via Metalib ( + there is project to ‘slurp’ records into catalogue from Oxford Schol and Springer packages) • Via a special eBooks page on library site
  • 5. How do we publicise eBooks? • So far – informally via subject librarians • Inductions, word of mouth, email • On our Web pages • New library catalogue search filter • eBooks promotion group to plan more
  • 6. What do our users think? Anecdotes… Yes? ‘I’ve never ‘Students have looked at been trying to them! Can we print out entire have a list? ‘ ‘That's a shame we eBooks and (Staff) bought it as an using up all the paper!’ ebook, it doesn't really feel like we ‘One dept prefers own it.’ eBooks – maybe to address adverse No? NSS feedback?’ ‘Can we have more eBooks for finance please?’
  • 7. More feedback… ‘we are being economically and politically driven’ ‘I had one student knock ‘almost none of the on my door close to main textbooks are tears because they actually available could not get hold of a electronically or, if book they needed and they are, tend to be had downloaded an hideously expensive’ eBook a few days back but were totally baffled ‘he wants me to buy eBook that it had disappeared versions wherever possible, as (due to the DawsonEra he does not want his students 24 hour only download to have to leave the clinics to setting)’ look things up in the Library, but to be able to do it at the patient's side.’
  • 8. Informal survey - econs, finance & management school • Run using Survey Monkey http://www.surveymonkey.com/ • 1,400 students and their staff targeted. • 80 respondents • Mix of multiple choice and open questions
  • 10. Why is that? Answers… • “limited resources, uncustomized • Can access books when needed. Everyone needed the same book at the same time and it was available • unaware of existence • They are easily accessible 24/7 and I don't have to place in reservations and wait for a book to become available. “
  • 12. Do you have any other comments on eBooks? eg. problems, advantages, library help? • “eBooks have huge potential. I'm not clear what is available from the library without searching. So far, I haven't found anything I need. But I will be buying Kindle and iPad ebooks for my personal research. It would be great to have core course texts available for classes I teach, too. Is there a way to request the library obtain specific ebooks?”
  • 13. More feedback… • “If I go abroad, can I still get access to these ebooks? Thank you:) • I would have liked some sort of training on how to use ebooks or the right places to get the ebooks. Also, it would have been a big help if the University would have provided ebooks for our course • what are eBooks?”
  • 14. National situation • JISC national e-books observatory project (2009) • http://www.jiscebooksproject.org/wp-content/JISC-e-books-ob • Interesting feedback…. Worth a look • JISC are active in more research on eBooks…
  • 15. Thank you! Any questions……..? Angela Joyce angela.joyce@bristol.ac.uk