3. THE TECHNICAL BIT
THE “I STILL DON’T GET IT” BIT
THE “SO WHAT” BIT
THE “AH...RIGHT...NOW I GET IT” BIT
THE “OH NO! THERE’S A TEST!” BIT
THE QUESTIONS BIT
4. What does NLP mean
Where does it come from
How does it work
5. NEURO – Your thinking
processes – The
way you understand and
interpret what is happening
around you via your 5 senses
Linguistic – Your words
and non-verbal
communication – The way
you use language and
how it influences you and
those around you
Programming – your
behaviour patterns - The
ability to discover and
utilise the programmes
we run in our neurological
systems to achieve
specific and desired
outcomes
NLP
6. NLP is how to use the language of the
mind to consistently achieve our specific
and desired outcomes
7. People are not their behaviours (accept the
person, change the behaviour)
Everyone is doing the best they can with the
resources available to them
You are in charge of your mind and therefore your
results
The law of requisite variety
The map is not the territory
8. Richard Bandler and John Grinder
1970s
Studied great communicators of the time
Fritz Perls
Virginia Satir
Milton Eriksson
Created models of HOW, not WHAT we think, with a
set of techniques to support them
Created NLP as a framework for those models
Attitude of excellence
Concerned with the unconscious mind and how it
works
11. The way we perceive the world, and consequently
how we behave, depends on a variety of factors
eg values, beliefs, memories and experiences
Our unconscious mind controls our emotional
responses and drives our behaviours
‘The truth’ depends on our internal filters and
how we represent things to ourselves
We run internal mental ‘strategies’ unconsciously
for everything we do
12. Our language patterns can heavily influence our
perceptions
‘I can’t’ as opposed to ‘I choose not to’ or ‘I find it
difficult to’
Don’t think of a blue elephant
How do we use the word ‘but’ wisely?
Are you a visual person? An auditory person? A
kinaesthetic person or a digital person?
13. The mental process we go through in our minds
when we do what we’re doing!
What strategies are you running as you sit
listening to this presentation?
An instruction manual for the mind
‘how’ not ‘what’......’process’ not ‘content’
14. If we run mental strategies for everything we
do.......
And NLP is about studying ‘how’ we do things
rather than ‘what’ we do........
And NLP is also about understanding the impact of
our language, both verbal and non-verbal........
And it also gives us some techniques for changing
our strategies, our language patterns and
emotions and consequently our behaviours.........
Then that means...........................!
15.
16. Business is all about communication
Staff
Clients
Suppliers
Associates
General public
Ourselves
17.
18.
19.
20. Deliver more effective presentations
Influencing and persuading people
Understanding what is motivating people
Become a better manager, more able to interact well with employees
Remove limiting self beliefs
Understand how to make your communication effective at all levels
Build great rapport, using language patterns, physiology and voice
Deal with workplace conflict effectively
Read external signs of thinking patterns
Effectively manage your own emotions and ‘state’ - choose how you feel
at any given time
Understand your values around work and adjust them to support your
goal
Plan and achieve business goals with well formed outcomes
21. Your own personal and professional development
through training and NLP coaching
Therapeutic interventions for those needing additional
support
The development of your staff through NLP coaching
Training in specific skills and techniques
Communication skills
Use of effective language
Sales and negotiation techniques
Employee support at times of change or turbulence
22.
23. Set and achieve your own outcomes
Manage your ‘state’ so you can be motivated,
calm or focused whenever you need to be
Understand how other people are thinking and
build rapport easily and effortlessly
Communicate better with other people
Manage conflict better
Remove self imposed barriers to success and
replace them with enablers
24. NLP can give you the psychological
advantage in business, enabling you to have
a great understanding not only of other
people but also of yourself. It can help you to
realise your ambitions, remove your barriers
and build skills and techniques that will
support your business growth and your
personal and professional development