44. ﻃﺮاﺣﻲ و ﺗﺮﻛﻴﺐ رﻧﮓ :
• ﺳﻔﻴﺪ : اﺷﺎره دارد ﺑﻪ ﺻﺪاﻗﺖ ، ﭘﺎﻛﻴﺰﮔﻲ ، ﺻﻤﻴﻤﻴﺖ ، ﻣﻼﻳﻤﺖ و ﻣﻌﺎﺻﺮ ﺑﻮد ن ﭼﻴﺰي . ﺳﻔﻴﺪ ﺑﻬﺘﺮﻳﻦ رﻧﮓ ﺑﺮاي ﺑﻚ
ﮔﺮاﻧﺪﻫﺎي وب اﺳﺖ . در ﺗﺠﺎرت ﺳﻔﻴﺪ ﮓ ﺧﺴﺘﮕﻲ ﮔﻴﺮ و اﻧﺮژي ﺑﺨﺶ اﺳﺖ .
رﻧﮓ ﮕ ﮔ ﮔ
• ﺳﻴﺎه : اﺷﺎره دارد ﺑﻪ ﻇﺮاﻓﺖ ، ﻗﺪرت ، دﻟﻴﺮي ، ﺷﻬﺎﻣﺖ ، ﻓﺮﻳﺒﻨﺪﮔﻲ ، ﺷﻴﻄﺎن ، ﻣﻬﺎرت و ﺑﺎﺳﺘﺎن . ﻣﺸﻜﻲ ﺑﺮاي رﻧﮓ
ﻣﺘﻦ روي ﻳﻚ ﭘﺲ زﻣﻴﻨﻪ روﺷﻦ اﻳﺪه آل اﺳﺖ .اﻳﻦ رﻧﮓ ﺑﻌﻨﻮان رﻧﮓ ﭘﺲ زﻣﻴﻨﻪ ﭼﺸﻢ را ﺧﺴﺘﻪ ﻣﻴﻜﻨﺪ .
• ﻗﺮﻣﺰ : ﺗﻮاﻧﺎﻳﻲ ، ﻫﻴﺠﺎن ، اﺣﺴﺎﺳﺎت ﺷﺪﻳﺪ ، ﺳﺮﻋﺖ ، ﺧﻄﺮ و ﺗﻬﺎﺟﻢ . اﻳﻦ رﻧﮓ از ﺑﻴﻨﻨﺪه ﺗﻮﺟﻪ ﺑﻪ ﺧﻮد را ﻃﻠﺐ ﻣﻴﻜﻨﺪ .
درﺗﺠﺎرت ﺑﻤﻌﻨﻲ وام و ﺑﺪﻫﻲ اﺳﺖ . اﻳﻦ رﻧﮓ ﺷﺪﻳﺪ ﺗﺮﻳﻦ رﻧﮓ اﺣﺴﺎس اﺳﺖ و ﺿﺮﺑﺎن ﻗﻠﺐ و ﺗﻨﻔﺲ را ﺗﺴﺮﻳﻊ ﻣﻴﻜﻨﺪ.
• آﺑﻲ : اﻣﻨﻴﺖ ، اﻋﺘﻤﺎد ، ﻣﺴﺌﻮﻟﻴﺖ ﭘﭘﺬﻳﺮي ، ﺳﺮﻣﺎ ، اﻳﻤﺎن ، وﻓﺎداري ، واﺑﺴﺘﮕﻲ وﺟﺎه و ﺟﻼل . آﺑﻲ دوﻣﻴﻦ رﻧﮓ ﻋﻮام
ﻮم ﺑﻲ و ﻴﻦ ر ﻳﺮي ﺮ ﻳ ن و ري و ﺑ ﻲ وﺟ ﻮﻴ ﺑﻲ ﻴ
ﭘﺴﻨﺪ اﺳﺖ . در ﺗﺠﺎرت ﺑﻤﻌﻨﺎي ﺿﻤﺎﻧﺖ ﻣﺎﻟﻲ اﺳﺖ.
• ﺳﺒﺰ : ﺗﻨﺪرﺳﺘﻲ ، ﻓﺮاواﻧﻲ ، ﺣﺎﺻﻠﺨﻴﺰي ، آزادي ، ﺷﻔﺎ و ﺑﻬﺒﻮدي ، ﻃﺒﻴﻌﺖ ، ﭘﻴﺸﺮﻓﺖ ، ﺣﺴﺎدت و ﺧﻮﻧﺴﺮدي . در
ﺗﺠﺎرت ﺑﻴﺎﻧﮕﺮ ﻣﻘﺎم و ﺛﺮوت اﺳﺖ. اﻳﻦ رﻧﮓ در ﭼﺸﻢ ﻫﺎ راﺣﺖ ﺗﺮ از ﻫﻤﻪ دﻳﺪه ﻣﻴﺸﻮد.
ﻳ ﻴ ﻮ ﺮز رﭼ ﻢ ر ﻳﻦ ر ﺠ ر ﺑﻴ ﺮ م ﺮو
• ﻗﻬﻮه اي : ﺗﺎﺛﻴﺮ ﮔﺬاري ، ﻣﺘﺎﻧﺖ ، ﺗﻮاﻧﮕﺮي ﻣﺎﻟﻲ و ﻛﻤﻚ ﻛﻨﻨﺪه ﺑﻮدن . ﻗﻬﻮه اي رﻧﮓ ﻛﺮه ﺧﺎﻛﻲ ﻣﺎﺳﺖ و در ﻃﺒﻴﻌﺖ
ﺑﺴﻴﺎر ﻓﺮاوان اﺳﺖ.
45. ﻃﺮاﺣﻲ و ﺗﺮﻛﻴﺐ رﻧﮓ :
• ﺧﺎﻛﺴﺘﺮي : ﺻﻤﻴﻤﻴﺖ زﻳﺎد ، اﻋﺘﺒﺎر و ﻧﻔﻮذ و ﻋﻤﻠﻲ ﺑﻮدن . در ﺗﺠﺎرت ﺑﻤﻌﻨﺎي ﺳﻨﺖ ﮔﺮاﻳﻲ اﺳﺖ.
• ﺻﻮرﺗﻲ : ﻣﻼﻳﻤﺖ ، ﺷﻴﺮﻳﻨﻲ ، ﻇﺮاﻓﺖ و زﻧﺎﻧﮕﻲ ، ﺧﻮب ﺑﻮدن ، ﺑﻲ ﮔﻨﺎﻫﻲ و ﭘﺮورش ﻛﻮدك.
• ﺑﻨﻔﺶ : وﻗﺎر ، ﻣﻌﻨﻮﻳﺖ ، ﺷﺎﻫﺎﻧﻪ ﺑﻮدن ، ﻋﻴﺶ و ﻧﻌﻤﺖ ، داراﻳﻲ ، اﻋﺘﺒﺎر و ﻧﻔﻮذ ، ﺳﻮﮔﻮاري و ﻣﻬﺎرت . در ﺗﺠﺎرت
ﺑﺰرگ ﻧﺸﺎن دادن اﺳﺖ . ﺑﺑﻨﻔﺶ ﻃﺮﻓﺪاري از ﺳﺒﻚ ﻫﺎي ﻫﻨﺮﻣﻨﺪاﻧﻪ اﺳﺖ.
ي ﺮ ﺶ ﺮ ري ز ﺒ ﺑﺰر
• ﻧﺎرﻧﺠﻲ : ﺳﺮزﻧﺪﮔﻲ و ﺷﻮﺧﻲ ، ﻟﺬت و ﺧﻮﺷﮕﺬراﻧﻲ ، ﺗﻌﺎدل ﮔﺮﻣﺎﻳﻲ ، ﺗﺸﻮﻳﻖ ﻛﺮدن ، ﭼﺎﻻﻛﻲ و ﻧﻴﺮو ، ﺗﺤﻤﻞ و
ﺑﻠﻨﺪ ﻫﻤﺘﻲ
• ز د : ﻧﻧﻮر ﺧ ﺷ ﺪ ، ﮔﺮﻣﻲ ، ﺧﻮﺷﻲ ، ﻧﺎ دي ، ﺗﺮﺳﻮﻳﻲ و ﺣ ﺎدت . در ﺗﺠﺎ ت د ﺧ ا ﺖ از ﻧ ع وﺷﻨﻔﻜ اﻧﻪ
ﺣﺴﺎدت د ﺗﺠﺎرت درﺧﻮاﺳﺖ ﻧﻮع روﺷﻨﻔﻜﺮاﻧﻪ ﺧ ﺷ ﻧﺎﻣﺮدي ﺗ ﺧﻮرﺷﻴﺪ ﮔ زرد
اﺳﺖ و ﺑﺮاي ﺗﺎﻛﻴﺪ ﻧﻴﺰ ﺧﻮب اﺳﺖ . زرد ﺑﺎﻋﺚ اﻓﺰاﻳﺶ ﺗﻤﺮﻛﺰ ﺷﺪه ، ﺳﻮﺧﺖ و ﺳﺎز را زﻳﺎد ﻣﻴﻜﻨﺪ و ﺳﺨﺖ ﺗﺮﻳﻦ
رﻧﮓ ﺑﺮاي ﭼﺸﻢ ﻫﺎﺳﺖ.
• ﻃﻼﻳﻲ : ﻧﺸﺎﻧﮕﺮ ﮔ ان دن و ﺘ ﮋ ا ﺖ.
ﻃﻼ ﻧﺸﺎﻧﮕ ﮔﺮان ﺑﻮدن ﭘﺮﺳﺘﻴﮋ اﺳﺖ
• ﻧﻘﺮه اي : ﺳﺮﻣﺎ ، ﻋﻠﻤﻲ ﺑﻮدن و اﻋﺘﺒﺎر و ﭘﺮﺳﺘﻴﮋ اﺳﺖ.
46. To find & gather information for you web
f g f f y
site, you need to pull out your…
Business brochoures
Newsletters
Business cards
B i d
Flyers
Newspaper & magazines ads
Schedule
Pricing information
47. Gift from your Site
Forum Easy to use & navigate
Poll Don’t confuse costomer
ebook
b k Usefull
f ll
Live Customer Service
Daily News Headline
Site Search Engine
Auto FAQ
48. آﻣﻮزش از راه دور
آزﻣﻮن از راه دور
ﺳﻴﺴﺘﻢ ارﺳﺎل ﭘﻴﺎﻣﻚ
ﺑﻼگ؟
49. HUMAN IMAGES اﺳﺘﻔﺎده از ﭘﻴﺎﻣﻬﺎي ﺗﺼﻮﻳﺮي ﺑﺨﺼﻮص
Communication styles differ across cultures and highly individualistic
countries like Canada and the United States prefer more factual and text
advertising, while collectivist countries like Japan prefer more symbolic
g p p f y
messaging. (de Mooij 1998; Hong et al. 1987).
63. ▪ ﺑﻴﺴﺘﻢ: ﻓﺮاﻣﻮش ﻛﺮدن ﻫﺰﻳﻨﻪ ﭘﺸﺘﻴﺒﺎﻧﻲ ﺳﺎﻳﺖ: ﺑﻮدﺟﻪ ﭘﺸﺘﻴﺒﺎﻧﻲ و ﻧﮕﻪ داري ﺑﺎﻳﺪ ﺣﺪاﻗﻞ ﺑﻪ اﻧﺪازه 05 درﺻﺪ ﻫﺰﻳﻨﻪ راه اﻧﺪازي ﺳﺎﻳﺖ در
ﻧﻈﺮ ﮔﺮﻓﺘﻪ ﺷﻮد.
▪ ﺑ ﺖ و ﻳﻜﻢ : ﺗﻠﻘﻲ از ﺳﺎﻳﺖ ﺑﻪ ﻋﻨﻮان ﻳﻚ رﺳﺎﻧﻪ دﺳﺘﻪ دوم: ﺳﺎﻳﺖ ﺑﺎ ﺗﻠﻮﻳﺰﻳﻮن , روزﻧﺎﻣﻪ ﻳﺎ ﺑ وﺷﻮر ﺗﻔﺎوت ﻫﺎي اﺳﺎﺳﻲ
اﺳﺎﺳ ﺑﺮوﺷﻮر ﺗﻠﻘ ﺑﻴﺴﺖ
دارد.ﺑﻨﺎﺑﺮاﻳﻦ ﻧﺒﺎﻳﺪ از آﻧﻬﺎ ﻛﭙﻲ ﺑﺮداري ﻛﻨﻴﻢ.از ﻃﺮﻓﻲ ارﺗﺒﺎط ﻣﺎ را ﺑﻪ ﻋﻨﻮان ﻳﻚ رﺳﺎﻧﻪ ﺗﻤﺎم وﻗﺖ ﺑﺎ اﻓﺮاد ﻣﺘﻌﺪدي ﺑﺮﻗﺮار ﻣﻲ ﻛﻨﺪ و
ﻧﺒﺎﻳﺪ آن را دﺳﺖ ﻛﻢ ﮔﺮﻓﺖ.
▪ ﺑﻴﺴﺖ ودوم :ﭘﻴﻮﻧﺪﻫﺎي ﺗﻜﺮاري از ﻧﻈﺮ ﻣﺤﺘﻮا: ﻣﺜﻼ ﭘﻴﻮﻧﺪ ﻳﻚ ﺗﺒﻠﻴﻎ ﺑﻌﺪ از ورود ﺑﻪ آن , ﻧﺒﺎﻳﺪ ﺣﺎوي ﻫﻤﺎن ﭘﻴﻮﻧﺪ ﺗﺒﻠﻴﻎ در ﺻﻔﺤﻪ ﺑﺎز
ﺷﺪه ﺑﺎﺷﺪ.
▪ ﺑﻴﺴﺖ و ﺳﻮم :اﻳﻨﺘﺮﻧﺖ ﻳﻚ ﻣﻜﺎن ﻋﻤﻮﻣﻲ اﺳﺖ. !
▪ ﺑﻴﺴﺖ و ﭼﻬﺎرم :ﻋﺪم ﻗﺒﻮل ﻣﻬﻨﺪﺳﻲ ﺑﻬﺮوري و ﺑﺎزار: رد ﺧﻮاﺳﺘﻪ ﻫﺎي ﺑﺎزار , ﺑﻪ ﻣﻨﺰﻟﻪ رد ﻧﻴﺎزﻫﺎي ﻛﺎرﺑﺮان اﺳﺖ.
▪ ﺑﻴﺴﺖ و ﭘﭘﻨﺠﻢ: ااﺳﺘﻔﺎده از ب ﻫﺎ و ﺻﻔﺤﺎت ﭼﻨﺪ ﻓﺮﻳﻤﻲ: اﻳﻦ ﻮﺿﻮ ﺑﺮاي ﭼ پ و آ رس ﻲ ﺻﻔﺤﺎت , ﻣﺸﻜﻼﺗﻲ را در ﺑﺮ دارد.
ﻼ ﻲ ر ار ﭼﺎپ آدرس دﻫﻲ ﺻ ت ﻣﻮﺿﻮ ﺻ ت ﭼ ﺮﻳﻤﻲ ﻗﺎب ﺑﻴ ﺖ ﺠﻢ
▪ ﺑﻴﺴﺖ و ﭘﻨﺠﻢ: اﺳﺘﻔﺎده از ﻗﺎب ﻫﺎ و ﺻﻔﺤﺎت ﭼﻨﺪ ﻓﺮﻳﻤﻲ: اﻳﻦ ﻣﻮﺿﻮ ﺑﺮاي ﭼﺎپ و آدرس دﻫﻲ ﺻﻔﺤﺎت , ﻣﺸﻜﻼﺗﻲ را در ﺑﺮ دارد.
▪ ﺑﻴﺴﺖ و ﺷﺸﻢ : اﻧﻴﻤﻴﺸﻦ و ﻣﺘﻮن ﻣﺘﺤﺮك: ﺗﻤﺮﻛﺰ ﺑﺎزدﻳﺪ ﻛﻨﻨﺪﮔﺎن از ﺳﺎﻳﺖ را ﺑﺮ ﻫﻢ ﻣﻴﺰﻧﺪ.
▪ ﺑﻴﺴﺖ و ﻫﻔﺘﻢ: ﺻﻔﺤﺎت ﻏﻴﺮ ﻗﺎﺑﻞ ﺑﺎزﮔﺸﺖ: ﻋﺪم وﺟﻮد ﭘﻴﻮﻧﺪ ﺑﺮاي ﺑﺎزﮔﺸﺖ ﺑﻪ ﺻﻔﺤﻪ اﺻﻠﻲ و ﺻﻔﺤﺎت دﻳﮕﺮ ﻣﺸﻜﻠﻲ ﺑﺰرگ در
ﺗ ﻠ ﻞ ﺎ ﺖ ا ﺖ.
ﺗﺤﻠﻴﻞ ﺳﺎﻳﺖ اﺳﺖ
▪ ﺑﻴﺴﺖ و ﻫﺸﺘﻢ: ﻧﻮار ﻣﺮور scrollﻃﻮﻻﻧﻲ: ﻣﺮور ﻛﺮدن ﺻﻔﺤﺎت ﺑﻪ ﻃﻮر ﻛﻠﻲ ﺟﺎﻟﺐ ﻧﻴﺴﺖ.
▪ ﺑﻴﺴﺖ و ﻧﻬﻢ:ﺿﻌﻒ در راﻫﻨﻤﺎﻳﻲ ﺳﺎﻳﺖ: ﻛﺎرﺑﺮان ﻧﺒﺎﻳﺪ ﻫﻨﮕﺎم ﮔﺸﺖ زﻧﻲ ﺗﻨﻬﺎ ﺑﻤﺎﻧﺪ.
▪ ﺳﻲ ام : اﺳﺘﻔﺎده از ر ﻬ ي ﻏﻴﺮ اﺳﺘﺎﻧﺪارد ﺑﺮ ي ﭘﻴﻮﻧﺪ: ﻫﺮ رﻧﮓ ﻣﻌﻨﺎﻳﻲ دارد.
ﻳﻲ ر ر ﺑﺮاي ﭘﻴﻮ ﺮ ر ز رﻧﮕﻬﺎي ﻴﺮ ﻲم
▪ ﺳﻲ و ﻳﻜﻢ: اﻃﻼﻋﺎت ﻗﺪﻳﻤﻲ در ﺳﺎﻳﺖ: ﺑﺎﻋﺚ ﻛﺎﻫﺶ اﻋﺘﺒﺎر و ارزش ﺳﺎﻳﺖ ﻣﻴﺸﻮد.
▪ ﺳﻲ ودوم :ﻋﺪم درج ﻗﻴﻤﺖ ﻣﺤﺼﻮﻻت: ﺑﺮاي ﺑﻌﻀﻲ از ﻣﺸﺘﺮﻳﺎن ﻳﺎﻓﺘﻦ ﺳﺮﻳﻊ ﻗﻴﻤﺖ اﺟﻨﺎس ﻣﻬﻢ اﺳﺖ.
64. What makes a web site credible?
P
Purpose immediately apparent (use a tag line)
i di t l t( t li )
Domain affiliated with institution
(virtual host: pci.sdsu.edu)
( i lh i d d )
Clear way to contact organization
Timely information (updated regularly)
65. What makes a web site credible? (continued)
Hi h
High-quality
lit graphics/layout/color
hi /l t/ l
Clear writing (8th grade level)
Eliminatebugs, typos, bad grammar,
misspelled words
Corrupted data, error pages, broken links
Cit
Cite sources f your information (outbound links)
for i f ti ( tb d li k )
69. Usability: What makes a web site
y
navigable?
L
Location:
ti Stick t l ft id
Sti k to left side or top of web page
t f b
(what people are used to)
Menus: Avoid drop down menus or constrain to one
level
Flash: Avoid using Flash for navigation
(unpredictable and distracting)
Labels: Use explicit link labels
(don t
(don’t use “click here )
click here”)
70. Usability: What makes a web site
y
navigable?
G
Grouping:
i Group li k when there are many options
G links h th ti
Links: Avoid having a link on a page that points to
the current page
Make links clearly identifiable
Differentiate visited and unvisited links
ff
Use bread crumbs
Distinct window titles
73. 73
High-level, coarse-grained view of entire site
Site Maps
IEOR 170 Spring 2006
74. Database Navigation
The database or grid design is made up of multiple divisions and each
division has its own structure. This type of navigation can be used
effectively when large amounts of data are required in the web site
design.
75. Hierarchical Navigation
The hierarchical design goes from the general to the specific; from a
home page to divisions to subdivisions. A visitor could easily go from the
home page to other areas of the web site and back again.
76. Making your site easy to navigate
Help potential customers find what they are looking for as quickly and easily as
possible.
• Design your site with a clear hierarchy.
• Use descriptive categories
categories.
• Maintain consistent navigation.
• Use breadcrumbs to let visitors know where they are.
• Use color to distinguish between visited and unvisited links.
• Use local navigation to link to related content. Guide visitors to similar
p
products, related
,
products, background information, author biographies, product
reviews, customer
77. Making your site easy to navigate
testimonials, etc.
• Provide multiple ways to find products. These can include
browse, search, wizard,
featured products, top sellers related products, etc.
products top-sellers, products etc
• Make sure your logo is clickable and takes the user to your home page.
• Make sure each page is an effective landing page. Visitors should know
exactly where
they are in the site and what they are looking at. If your site promotes different
items in
the same category, visitors should be able to view other items easily.
78. Eye-Tracking Studies of Web Pages
Studied where and when users look at web pages
Eye tracking equipment (video camera looks at shape of pupil)
Hot spots - upper left
Blind spots
Poynter Institute: Eyetrack III,
2003
79. How the Eyes Move
S i of movements and pauses, called saccades (
Series f d ll d d (ave. 100 msec) and
) d
fixations (ave. 250 msec)
Eyes follow a
E f ll
scanpath
[Eyetrack III, Poynter Inst. 2003]
80. How Users Look at News
Web Sites
Start in upper left quadrant
Users look at text first
Users look at the first few words of
headlines
Users read five headlines before clicking
“Banner blindness” - users don’t look at
ads or quickly look away
q y y
Text ads viewed more than graphic ads
83. Designing your website
F Pattern - users typically scan your page in an ‘F’ pattern. This influences
how you should layout your website.
84. Things you need to consider
Navigation
Use link titles that easily, and quickly, describe the purpose of the link
Home,
Home About Us Our Staff Links
Us, Staff,
85. Make your site
y
easy to navigate
A well-organized generally drives the ease of navigation
well organi ed navigation.
Keep scrolling down to a minimum by keeping individual Web pages short.
Always have links back to your home or major sections.
Use color to identify for users where they are in your site.
88. ﺁﻣﺎر
1 Google
g
2 Altavista
3 Yahoo
4 live Search Microsoft
89. ﻣﻮﺗﺮهﺎﯼ ﺟﺴﺘﺠﻮﮔﺮ اﻟﮕﻮرﯾﺘﻢ ﺧﻮد را ﻋﻮض ﮐﻨﻨﺪ
وﺟﻮد ﻣﺸﮑﻼت ﻓﻨﯽ در وب ﺳﺎﯾﺖ
5
ﻋﺎﻣﻞ ﮐﺎهﺶ ﻣﻤﮑﻦ اﺳﺖ ﺗﻐﻴﻴﺮات زﯾﺎدﯼ در وب ﺳﺎﯾﺖ دادﻩ ﺑﺎﺷﻴﺪ
Page rank رﻗﻴﺒﺎن ﺷﻤﺎ ﺻﻔﺤﺎت ﺧﻮد را ﺑﻪ روز ﮐﻨﻨﺪ
وﺿﻌﻴﺖ ﻟﻴﻨﮑﻬﺎﯼ ﺧﺎرﺟﯽ
90. Make your site attractive
Choose simple colors that compliment each other & work on most web
browsers.
Keep graphics less than 20,000 Bytes
pg p , y
(20 kilobytes) to make them download reasonably on a home modem.
Keep animated gifs to a minimum.
Use graphics that compliment your image.
91. An
A example of a very unattractive site (b t viewed online).
l f tt ti it (best i d li )
92. Toyota provides a balanced, attractive Web site.
T t id b l d tt ti W b it
96. How does Google Analytics help my
g y p y
AdWords account?
Google wants you to attract more of the traffic
you are looking for, and help you turn more
visitors into customers. Use Google
Analytics to learn which online marketing
initiatives are cost effective and see how
visitors actually interact with your site.
Make informed site design
rovements, drive targeted traffic, and increase
your conversions and profits.
Sign
Si up now, it' easy -- and f !
it's d free!
97. Reference
http://www.bscmsc.com
htt // b
MIS Quarterly Vol. 33 No. 3—Cyr et al. Appendices/ September 2009
http://www.emarketingway.ir/
http://virlan.com/home.html
Encouraging Community through Your Website: What’s HOT and What’s NOT presentation for COE 27th
Annual Conference | Friday, September 19, 2008 | Dr. Cynthia D. Park & Manny Uribe
Website Design Cecilia R. Aragon -IEOR 170 -UC Berkeley -Spring 2006
Website Design & Development-Bryan Garnett-Law
www.mel.org/citoolkit Library of Michigan Foundation
http://faraznet.net/doc/coloring
Yahoo Searching Marketing
www.Google.com