1. Police Station Vidhayakpuri
Jaipur City (South)
Rajasthan, India
A Presentation By
Pushpendra Singh
Inspector
SHO Police Station Vidhayakpuri
Jaipur

2. COMMUNITY
ORIENTATION

3. Location of Police Station

4. Ambience

5. Reception

6. Space & Facilities

7. Information available - Reporting
Crime & Other Services
Reception Boards for legal information

8. PHYSICAL CONDITIONS
- Ambience
- Infrastructure
- Systems approach
- New initiatives
- Conducive atmosphere

9. Police Station

10. S.H.O Office

11. Investigation Officer’s Room

12. Mess

13. Work Stations

14. Color coded Record Room

15. Color Coded Record Room

16. Inventory Management

17. Color full & Bright Living Area

18. Eco - Friendly
- No trees cut
- Rain Water Harvesting
• One with nature
• Beauty with utility.

19. EQUAL TREATMENT FOR
ALL…

20. Gender Sensitive
• Female staff/Officers
• Separate rooms
• Counsellors
• Rest room

21. Poor man’s friend

22. Disabled friendly
• Ramp
• Wheel Chair
• Bell at entrance too

23. Senior citizens…first

24. Empathy for all

25. TRANSPARENCY &
ACCOUNTABILITY

26. Transparency & Accountability
1. Quality management System. (ISO -9001:2000)
2. Website of Police Station
3. Police Inquiry Voice Solution System.
4. Visit of student & people of area.
5. Contact through E-mail.
6. Crime Charts.
7. Telephone No. of Senior Police officers are displayed
on a board for making a complaint.
8. ASEAN students Visit.
9. Notable leaders, educationists.
10. Chief Minister – at 10 min. notice.
11. Receipt to all complainants.
12. Information card of each case decided.

27. I.S.O. Certificate
ISO-9001:2000 Certificate

28. Website of Police Station
Online - FIR

29. Complaint & Feed Back Box
• Physically
• Through Website also

30. Crime Maps
• Revise focus
• Beat patrolling
• Maximize utilization-
of scarce manpower

31. Crime Mapping
• Scientific approach
• Better planning
• Best utilisation of resources
• Logical reasoning
• Result – prove our efforts

32. Transparency & Accountability
• Best policeman / month - photo
Hot Lines • Incentive - to do well
• High morale
• Achievement orientation

33. Contact details of senior officers
Availability Accountability

34. DETENTION - CONDITIONS

35. Cell
• Neat & Clean
• Separate dress
• Brush, paste, bath
• Some more electronic gadgets – can’t reveal
• CCTV

36. Detention Conditions
Meeting place – Relatives , Lawyers

37. Crime Reduction Techniques
 Beat System
 Community Liaison Groups.
 Police-Public Co-ordination Committee.
 Security in A CUP OF TEA scheme
 Case officer scheme
 Hardcore scheme
 Community Police Officers

38. Crime Reduction Techniques
 Establishing Police booth in different areas
 Immediate action taken on Summon & Warrants
 Verification of Helps & Tenants
 Rehabilitation of Hardcore Criminals
 Gates in Colonies
 Bicycle & Motorcycle Patrolling in areas , streets

39. Crime Prevention Strategies
Jan sahbhagita camp Employment to Hardcore
CPO Police Help Booth

40. Patrolling

41. GOOD - PRACTICES

42. GOOD PRACTICES
 Quality Management System (ISO 9001-2000):
Faster service. Since 2005
 Community Liaison Groups: Members from the each
colony to reduce threat amongst the people. Different Liaison
Groups have been launched E.g. Beat C.L.G, Women C.L.G,
Child C.L.G and Youth C.L.G.
 Beat System: To keep records and maintain discipline in
the area.
 Neighborhood watch scheme: Aims at spreading
awareness between neighbors to reduce crime.

43. GOOD PRACTICES
 Foreigner desk : Aims at helping foreigners with the
directory, all the Embassy and Tourist Police
information.
 Sambal scheme (Senior Citizens scheme):
Security services are to senior citizens, who have no
children or live alone.
 Services to Disabled: Wheelchair, Ramps and
Doorbell have been provided for easy access to Police
Station.

44. New Initiatives
 Jan-sahabhagita (Community-Association) camps: To provide
on the spot service to the complaints. Reduce communication gap between
police and common man.
 Police Enquiry Voice Solution System: Automatic Calling System
has been launched to provide instant information; status of the complaints
registered and contact specific officer.
 Website of Police Station (online FIR): Online Complaint facilities
are available.
 Security for A CUP OF TEA scheme: This scheme has been
launched in markets in which rate of one cup tea is taken from all the
shopkeepers by the officers in return to provide a security guard for their
sake.
 Verification of househelps & tenants: Records are maintained
in order to reduce crime.

45. New Initiatives
 Rehabilitation of hard core criminals: Employments
are provided to the hardcore criminals helping them to live a
decent life.
 Operation Garima (Pride): Launched specially for Girls
and women to Empower them.
 Case officers scheme: Each officer has been allotted a
specific case of a serious offence to pursue & ensure punishment
for guilty.
 Color coded records: Different records are maintained in
different colors, so that any laymen can identify correctly.
 Receipt System: Transparency to show cognizance take of
each complaint
 Information of case Result : Complaint informed about
final result of each case.

46. Beat System
Beat Bag
Beat Const.Information in Beat Area Beat Map

47. Reduction in Crime
 Moving in right direction
 Scientific approach.
 Community involvement.
 High Commitment.
 Synergy- Police & Community.

48. Results
Comparative Chart of Burglary cases Month Nov. 2007
Year Registered cases
Burglary
Nov. 2003 10
Nov. 2004 14
Nov. 2005 11
Nov. 2006 8
Nov. 2007 3
14
14
12 11
10
10
8
8
Burglary
6
4 3
2
0
2003 2004 2005 2006 2007

49. Results
Comparative Chart of Vehicle Theft cases Month Nov . 2007
Year Registered cases
Vehicle Theft
Nov. 2003 40
Nov. 2004 81
Nov. 2005 61
Nov. 2006 91
Nov. 2007 67
100 91
90
81
80
67
70 61
60
50 Vehicle Theft
40 40
30
20
10
0
2003 2004 2005 2006 2007

50. Results
Comparative Chart of Other Theft cases Month Nov . 2007
Year Registered cases
Other Theft
Nov. 2003 79
Nov. 2004 89
Nov. 2005 110
Nov. 2006 70
Nov. 2007 41
120 110
100 89
79
80 70
60 Other Theft
41
40
20
0
2003 2004 2005 2006 2007

51. DIGNITARIES VISITING POLICE
STATION
&
THEIR COMMENTS

52. Chief Minister of Rajasthan

53. Comments
“I have no words to describe
this change, so amazing, will
have to suffice congratulations &
keep up the good work”
-Vasundhara Raje
Chief Minister
Rajasthan

54. Comments
“I am amazing by the achievements at
this police station both in physical &
human Capital most striking in the
integration with the community. Of
Course I see the tremendous mindset
change & the pride with which each
Police person has risen to the occasion.
I can only say that this is a role
model of the nation, Bravo.”
-AmitMitra
-SecretaryGeneral,
FICCI

55. Comments
“This Police Station has been
completely turned around and is now
a model police station. My
congratulations to all responsible
excellence work.”
- Admiral Madhvendra Singh
Ex.
Naval Chief of India

56. Comments
“Undoubtedly this is the best police
station that I have seen in my career. My
best wishes & compliments to Sh.
Pushpendra singh , SHO and his staff
for transforming this police station into
a truly modal police station.
I wish one day all the police station
of India (about 14,000) will be like
vidhayakpuri police station.”
Mahendra Kumawat,IPS
Spacial secretary
Minstary of Home affairs, India

57. Comments
“Today I visited the Police Station
Suddenly. I can’t believe that a Police
Station can be like this. I give my best
wishes to S.H.O Mr.Pushpander Singh
and his team. Their hard work and
dedication has bought this Police Station
to the International Level. The Police
Station is well maintained and well
equipped.”
- Rajendra Chaudhary
Chief Judicial Magistrate,
Jaipur

58. Comments
“A very good response & will say that, if a person wants
justice then it is my humble request to that person please
come to police station & say help.”
- Renu
A Complainant

59. OTHER - ACTIVITIES

60. Police for the People

61. Children & Women at PS

62. Knowing Police & Policing

63. Motto of S.H.O.
“MAKE - OBEYING A LAW A FASHION,
POLICE PERSONNEL SHOULD AS IF HE IS IN
SERVICE INDUSTRY,
&
WE CAN’T ACHIEVE 100% BUT WE CAN ATTAMPT
FOR 100%”
PUSHPENDRA SINGH
S.H.O

64. CHARITY BEGINS AT HOME

65. GYM

66. Healthy Body keeps a healthy mind

67. Yoga – Mental discipline

68. Leading by example

69. DGP with CLG Members

70. Conclusion

71. TEAM –That Made it all happen

72. “This is not an ISO
police Station but an
EYE OPENER Police
Station.”
- Shiv Khera
International Motivator

73. QUOTATION
 PHYSICALLY – we know where we are
 DEEP DOWN INSIDE – we know where we
want to be
 STRIVE FOR EXCELLENCE – we will march
on..

74. THANK - YOU