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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED



                           INTRODUCTION

1.1 INDUSTRY PROFILE


       Market potential is the maximum amount of sales that might be
available to all the firms in an industry during a given period under a given
level of industry marketing effort and given environmental conditions.
Companies face the problem of selecting the best territories and allocating
their marketing budget optimally among these territories. Therefore they
need to estimate the market potential of different cities, states, and nation,
which is primarily used by business marketers, and the multiple -factor
index method, which is used primarily by consumer marketer.


      Ayurveda is the 5000 years old Indian System of medicine. The term
evolved from two words Ayur life and Veda means science .This system of
medicine follows a holistic approach, diagnosing not just the disease but
the whole body constitution of the patient. Today Ayurveda is gaining
global popularity .The World Health Organiza tion recognizes Ayurveda as
an alternative system of medicines used safest system of medicines.
Rejuvenation and therapeutic procedure are unique to Ayurveda. This
comprehensive, multidisciplinary system of medicine offers specialties like
paediatrics, genetics gynaecology, physiotherapy and rejuvenation.


        Ayurveda was predominant in most of the parts of the India for a
long period. But newly developed fear of the side effects and long term ill
effects of allopathic medicines coupled with inefficiency to compact a
large number of diseases have brought the attention not only India but
whole world to the biologically based medicines. Now i t is the resurrection
time of the science. A large number of new organizations in India are
entering in the area of Ayurvedic medicines manufacturing. The curiosity
of the whole world is to high and research and development taking place
all over the world in this science. Companies like Dabur and Himalaya are



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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


as strong as any allopathic medicine company. A large number of new
organizations in India are entering in the area of Ayurvedic medicines
manufacturing. The curiosity of the whole is too high and the research and
development taking place all over the world in the area of this science.
Companies like Dabur and Himalaya are as strong as any allopathic
medicine company. A large number of allopathic medicine manufacturing
has started including Ayurvedic medicines in this production list.
Nagarjuna this small of cell Ayurveda medicines to a tune of 20% of the
total allopathic sales with number of doctor’s institutions and medical
shops not favourably comparable like this.


        Apart from Ayurvedic medicines which is based on the traditional
Indian system of diagnosis and treatment. A large number of herbal
medicines are also available in the world market. In f act the growth of the
market shares of these products suppresses the growth of Ayurvedic market
by several times. Easy method of administration, convenient dosage, more
easily understandable scientific explanation makes it more attractive. More
over the possibility of the standardization of herbal medicines is better
than the Ayurvedic medicines.


        Anyhow growth is visible in different fields like traditional
classical medicines, herbal cosmetics etc. the herbal medicine market
shows a very fast growth all over the world and its potential is extremely
good.


        Today Nagarjuna Healthcare product is a major force in health care,
growing at a spectacular rate - with new clinics, new market strategies,
new products, and new cures. Some of Nagarjua Healthcare products are on
the verge of being patented. Nagarjuna Healthcare is truly on a mission to
be the number one choice in Ayurveda globally. All life forms contain a
unique mix of these forces giving them their special character.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


      Thus, because every individual is unique and indivisible, what is
balancing for one person's body and temperament may cause imbalances
and disease in another. Ayurveda provides guidelines to determine your
individual constitution and for your specific pathways for creating balance.
You can begin to look at yourself through these principles by taking a se lf-
test at this website to discover your Ayurvedic constitution.


1.2 THEORETICAL BACKGROUND


      Global marketing is become more and more important along the year
with the increasing trend in internationalization. Having to many choices,
markets face the challenge to determining which international markets to
enter and the appropriate marketing strategies for the countries.


      People think of marketing as selling through advertising but today
marketing must be understood not in th e older sense of production-oriented
marketing but in the new sense of satisfying customer needs.


1.3 MARKET POTENTIAL:


      According to Philip Kotlar – Greater marketing expenditures would
yield higher level of demand first at increasing rate, and then at a
decreasing rate. Marketing efforts above a certain level would not cause
much more demand. This upper limit of market demand called “Market
Potential”.


Market Potential mainly can be divided into two groups:
      a) Total market potential
      b) Area market potential




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


Total Market Potential
      Total market potential is the maximum amount of sales that might be
available to all the firms in an industry during a given time period under a
given of industry marketing effort and given environment conditions.
Method of calculating total marketing potential: a = NQP
Here, a = total market potential
N = No. of buyers in the specific market under the given assumptions
Q = Quality purchased by an average buyer
P = Price of an average unit


Area market potential
      Area market potential refers to maximum amount of sales that might
be available in some specific area i.e. cities, states during given period and
given environmental condition method for calculating area potential.


Two methods are available for calculating area potential:
      a) Market builds up method
      b) Multiple factor index method
Unfortunately one or both are usually lacking
      A market potential is an estimate of maximum possible sales
opportunities present in a particular market segment and to open all section
of goods or services during a stated future period.


      A market potential indicates how much of particular product can be
sold to a particular market segment over some future period assuming the
application of appropriate marketing methods.




Analysis of Market Potential
Market potential can be analyzed by the following steps:



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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


      a) Market Identification.
      b) Market Motivation.
      c) Analysis of Market Potential.


a.    Market Identification:-
      The first step in analyzing a product market potential is to identify
its market. Market identification requires finding out:
Who buys the product?
Who uses it?
Who are the prospective buyers and users?
      Market    identification    studies   reveal   the   characteristics   that
differentiate the market segment making up the product market potential.


b.    Market Motivation:-
      The second step is analysis potential is to detect the reason why
customer buys the product and why potential customer might buy it.
Market motivation studies answers these questions.


Why do people buy?
Why don’t people buy?
      The answers help not only in estimating market potential but assist
the sales executives to seeking in increasing the eff ectiveness of
promotional programmes.


c.    Analysis of Market Potential:-
      Having identified the potential buyers and their buying behavior the
step is to analyze the market potential. Generally market potential cannot
be analyzed directly. So analysis makes use of market factor. Thus using
market factor for analyzing market potential is a two step process. Select
the market factor associated with product demand. Eliminate those market
segments that do not curtain perspective buyers of the product .




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


Company Sale Forecast


       It is the expected level of company sale based of a chosen marketing
plan and an assured marketing environment.


EVALUATION OF MARKETING:


       The history of marketing parallels the history of civilization because
it is both a course and effect of civilizing process. Men tend to build
culturally and technologically on the foundation laid by other generation
and other societies marketing contributes to this civilizing ocean by
making the goods of more sophisticated societies available to less
advanced societies, marketing is affected the progress of civilization in
that it must constantly adopt new strategies and techniques a s societies and
its problem become more compare.


       Davi J Schwarts historically marketing is said to have developed as
a society moved from the stage of self sufficiency to the point where a
charge was needed. This system developed when there was division o f
labour, factory, industrialization and urbanization of the population.


MARKETING STRATEGY


       Marketing strategy is built on STP – Segmentation, Targeting, and
Positioning. A company discovers different needs and groups in the
marketplace, targets those needs and groups that it can satisfy in a the
superior way, and then positions its offering so that the target market
recognizes the company’s distinctive offering and image. If a comp any
does a poor job of positioning, the market will be confused as to what to
expect. If a company does an excellent job of positioning, then it can work
out the rest of its marketing and differentiation from its positioning
strategy.



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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


BRAND STRATEGY DECISION


      Brand strategy will vary with whether the brand is a functional
brand, an image brand, or an experiential brand. Consumers purchase a
functional brand to satisfy a functional need such as to shave, to clean
clothes, to relieve a headache. Functional b rands have the best chance to
satisfy customers if they are seen as providing superior performance or
superior economy. Functional brands rely heavily on “product” and or
“price” features.


      Image brands arise with products or services that are difficult to
differentiate, or to assess quality, or convey a statement about the user.
Strategies include creating a distinctive design, associating them with
celebrity users or creating powerful advertising image.


      Experimental brands involve the consumer beyond simply acquiring
the product. The consumer encounters “people” and “place” with these
brands.


Company Sales Potential


      It is the rates limit approached by a company demand as company
marketing effort increases relative to the competitors.


1.4 Customer Satisfaction


      Satisfaction is a process feeling of please or disappointment
resulting from comparing a product perceived performance or outcome in
relation to his or her expectation. So a customer is satisfied only if the
products   perceived   performance    matches   his   expectation.   If   the
performance is fall short of exception the customer will be dissatisfied.
Many companies are aiming for high satisfaction because customers who



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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


are just satisfied still find it easy to switch when a better offer comes
along. So far customer centered companies customer satisfaction is both a
goal and a marketing tool.


How to measure the customer satisfaction?
      Different companies used different tools tracking and measuring
customer satisfaction.


Tools for Tracking and Measuring Customer Satisfaction :-


     Complaint & Suggestions           :


      A customer center organization can make it easy for its customer to
deliver suggestions and complaints.


     Customer Satisfaction Survey      :


      The company can conduct periodic survey with the help of sending
questionnaire or through telephones calls to a random sample of their
recent customer and ask if they were satisfied in different, somewhat
dissatisfied or very dissatisfied with various aspect of companies
performance.


     Ghost Shopping :-


      Company can hire persons to pose a potential buyer to report their
findings on strong and peak they experienced in buying the company’s and
competitor products. These ghost shoppers can even pose certain problem
to test whether the company sales perso n handle the situation well.
     Lost Customer Analysis :-


      Companies should contact a customer who have stopped buying or
who have switched to other supplier to learn why this happened. With the


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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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help of these tools company can find out the level of consumer satisfaction
and can act accordingly.


1.5 Market Share:-


             “A company’s market share is sale of a company’s as
percentage of total sale of a market” means the market captured by the
company and its brand. In order to know the potential market for a
company product it should be clear that what is the existing market share
of company’s product and how the company is performing relative to the
competitors.For this management has to track its market share and analysis
of market share should be done.


There are four measures of market share:-


a. Overall Market Share: It is a company sales expressed as a p ercentage
of total market sales. Two decisions are necessary to use this measure.
First to use unit sale or dollar sale to express market second is how to
define total market.


b. Served Market Share: The company served market share is its sales
expressed as a percentage of the total sale is it’s served market, its served
market is all buyers who are able and willing to buy the product.


Relative Market Share (to top three competitors ):            The company
relative market share to its top competitor express its sales as a percentage
of the three largest competitor combined sales.


Relative Market Shares (to leading competitors ): Some company track
their share as a percentage of their leading competitors sales. A relative
market share of exactly 100% means that the company is tied for lead. A




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


rise in company’s relative market share means that it is gaining on its
leading competitor.


      Established in 1989 Nagarjuna Ayurveda Limited founded by
Sri.V.G.Devdas Nampoothripad marketed and services by provided in
different types of Ayurvedic products.Nagarjuna is in continual pursuit of
infinite possibilities in the development growth and prosperity.Business
system impact on the market potentiality as well as the sales potentiality as
on the market impact of the market potentiality. It does not have a wide
range or market hold not only easily available during its needs b ut it prices
are cheap which it provides to the customer.


      Therefore the study of the market potential become a very
interesting and useful in the knowing the potential customers. And once the
company knows its potential customer it will be easy for them to make
their product available in the market easily.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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                     2. DESIGN OF THE STUDY

2.1 STATEMENT OF THE STUDY


      The    research   study   entitled   comparative   analysis   of   market
potentiality, market share and consumer’s perception for Ayurvedic
Products in Bangalore under taken by the researcher covers the following
research activity.


      Study on market potentiality depends on different type of market
share. The study also gives the extent of satisfaction and dissatisfaction
among the users so that the company can take the desired step to minimize
the dissatisfaction level. Study of the various factors which plays a major
role in purchasing decision which provide the opportunity for the company
to get the information about the most common factors which influe nces the
purchase decision. The study helps to determine the average annual
expenditure of the customers and the price that is affordable for them to
purchase Ayurvedic products. In order to frame its price range accordingly,
the aim of the study is to estimate the market potentiality and consumer
perception in Bangalore and compare it with its competitive brands and
also forecast the various opportunit ies available in the market for
Ayurvedic Products. Therefore it is expected that the research findings
would give valuable results which would benefit for the company
Nagarjuna Health Care, to make vital decision and to frame their marketing
programmers more effectively and efficiently to be a premier and a market
leader in the Ayurvedic industry.


      Today Ayurvedic products have become a part and parcel of our
lives. The demand for Ayurvedic products is growing day by day as people
think that it is a easy way of managing their health and keep them fit.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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Competition is very high, there are many companies in the market with
different products. To get the position in the market it is very difficult.


2.2 OBJECTIVES OF THE STUDY


Primary objectives


           To find out market potentiality of Ayurvedic products in
             Bangalore.
           To know the consumer awareness level about Ayurvedic
             products in Bangalore.


Secondary objectives


          1. To find out the percentage of people using Ayurvedic
             products.
          2. To determine the awareness of Ayurvedic products among
             various brands.
          3. To determine the preference of Ayurvedic products among
             various other brands.
          4. To determine the performance of Ayurvedic products among
             its competitive brands on various attributes.
          5. To find out the marketing strategy of Ayurvedic products.
          6. To determine the importance of various attributes of the
             buyers regarding the choice of their Ayurvedic products.
          7. To determine the impact of various influencing factors or
             promotional activities, that will influences the customers on
             the purchase of Ayurvedic products.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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2.3     SCOPE OF THE STUDY


        The market potential study of Ayurvedic Products covers range
variables. This comprehensive study helps to analyze the market for
Ayurvedic products. It helps to understand the usage trends of existing
Ayurvedic products and helps to find out wants and preferences of the
buyers. Such a study forms the groundwork for future research. It will also
help the organization to formulate the sales strategy based on the finding
of the survey.


Thus the scope of study is:-


      1. The scope of the study concern organizations in Bangalore.
      2. The scope of the study includes finding out market potential of
         Ayurvedic products.


2. 4 REVIEW OF LITERATURE


        For the purpose of this study information relating to the topic was
collected from various sources. This review of literature shows us as to
from what sources data has been collected like Text books such as
Marketing Management – Philip Kotlar and so on.


2.5 OPERATIONAL DEFINITION OF THE CONCEPTS


MARKET:


        A market consists of the entire potential customer sharing a
particular process by which individual and groups obtain what they need
and want through creating and enchanting products and value with others.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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MARKETING MANAGEMENT:


          Marketing management is the process of analyzing planning
implementation and control of programs design to create build and
maintain beneficial in charge with target buyers for the purpose of
achieving organization objectives.


MARKET POTENTIAL:


          The maximum amounts of sales that ma y be available to all the firms
tin the industry during a given period under a given level of environment
factor.


MARKET DEMAND:


          Market demand for a product is the total volume that would be
bought by a designed customer groups in a geographical area is a defined
time period in a defined marketing environment under defined marketing
program.


PRIMARY DEMAND:


The level of total demand for all brands of a given period.


SELECTING DEMAND:


The demand for a given brand a product or a service.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


RESEARCH:


       Research is the process of gathering recording and analyzing of
crucial and relevant fact about any problem in any branch of human
activity.


MARKET RESEARCH:


       American marketing association defines marketing research as
follows:-




       Marketing research is the function which links the consumer,
customer and public to the marketer through information used to identify
and define marketing opportunities and problems generate, refine, and
evaluate marketing action, monitor marketing performance and improve
understanding of marketing as a process.


AWARENESS:


       Awareness relates to knowledge of the existence of various
manufactures available in the industry.


PRODUCT:


       A product is anything that can be offered to a market for attention,
acquisition, use or consumption it includes physical object, services,
personalities, place, organization and ideas.
STRATEGY:


       A strategy is a board, basic plan of action by which as organization
intends to reach its good.


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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


PROMOTION:


       It is the element is an organization mar keting mix that is used to
inform and persuade market regarding the organization is product and
services.


MOTIVATION:


       Motivation    is    a   process   that   starts   with   physiological   or
psychological deficiency or need that activities behavior or a drive that is
amid at a goal or incentives.


PERCEPTION:


       The process by which people select, organize and interpret
information to form a meaningful picture of the world.


BELIEF:


A descriptive though that a person hold about something.




ATTITUDES:


       A person consistently favorable or unfavorable evaluations feelings
and tenancies towards an object or idea.


MARKET SGEMENTATION:


       It is the process of dividing the total heterogeneous market for a
product in to several. Segments each of which tends to be heterogeneous in
all significant aspects.


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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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INDENTER:


      A group of firms that offer a product or less of products that are
close substitutes for each other. The set of all sellers of a product or
services.


CONSUMERS:


      Who buy goods and services for their own use for household use or
who buy products equipment is and services in order to run their
organization.


NEEDS:


      States of felt deprivation are human needs these include basic
physical needs, individual needs and social needs.


WANTS:


      The form taken by human needs as they are shaped by culture and
individual personality.
CULTURE:


      The sum total of learned belief values and customer that serve to
direct that consumer behavior of members of a particular society.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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2.6 RESEARCH METHODOLOGY OF THE STUDY


The term Research indicates the following meanings:


      To study (something) thoroughly so as to present in a detailed,
accurate manner scholarly or scientific investigation or inquiry.
Close, careful study.


      Research is nothing but one of the primary means through which the
required knowledge, data, or the truth about something like for example,
inquest, inquiry, inquisition, investigation, probe is to be made.
In simple words Research is a systematic investigation to establ ish facts.
The research procedure involves the following steps. They are;
Necessity of the Study


Tasks involved in the Study


      Translating the research purpose into specific research objectives
Estimating the value of the research information


The situational analysis.


Survey of all available date pertinent to marketing.


      It involves knowing the company, its products, the industry, the
market sales-practices and policies, the dealer situation, the promotional
measures and the like.
      The internal investigation with consumers and knowledgeable people
(key men) in the organization informally gives a feel of the market.
The formal research plan or design and its implementation:




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


          This involves collecting and analyzing the data and preparing the
report.
          Good   market   research   is   created   by   the   scientific   method,
methodologies, model building and cost benefit measures of value of
information. This particular research involves the collecting opinion from
the upper class women with respect to the launching of the Himalayas
complete face care kit.


THE RESEARCH DESIGN


          A Research design is purely and simply the frame work of plan for a
study that guides the collection and analysis of the data. The research
Design is a conceptual structure within which the resea rch is conducted. It
constitutes the blue print for the collection, measurement and analysis of
data.


          A research design can be defined “as a series of advance decisions
that taken together comprise a master plan on a model for the conduct on a
model for the conduct of investigations”.


          The research design is to be formulated before starting a research.
Fundamental to the success of any formal research project is a sound
research design. Its functions are to ensure that the required data are
gathered accurately, economically and quickly.


Types of Research Design:


The Research Design may be broadly classified as:


Exploratory Research


Conclusive Research


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1. Exploratory Research: The main purpose of this research is to
formulate a problem for more precise investigation o to develop the
working hypothesis from an operational point of view.


Classification of Explanatory Research :
      Literature survey
      Experience survey
      Case study


Conclusive Research: Conclusive Research is to assist the decision maker
in determining, evaluating, and selecting the best course of action to take
in a given situation. This research phase begins after the formulation of
research hypothesis. This research phase aims to prov e the hypothesis.


Classification of Conclusive Research :
   1. Historical Research
   2. Descriptive Research
   3. Experimental Research


RESEARCH DESIGN OF THIS STUDY


      As descriptive research is used to describe something -usually market
characteristics or functions, the study is based on the Descriptive research.
It describes the characteristics of a particular individual or of group.
Moreover,   descriptive   research   is    the   minimization   of   bias   and
maximization of ability of ability of the evidence collected.




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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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2.7 SAMPLING METHOD


      Sampling refers to the study of a part of the universe instead of the
whole of it, to draw conclusion. It is a tool or a technique to study the
characteristics of the whole universe. The sampling procedure is adopted
for effective research as per the object.


Kinds of sampling technique:


      Probability Sampling
      Non-Probability Sampling


Probability Sampling: Each element of the universe have known and
equal chance or probabilities of being selected. It is also called Non -
controlled sampling. There are various types of probabilistic sampling. -
Random Sampling, Stratified Sampling, Cluster Sampling, Systematic
Sampling.


Non-Probability Sampling: Do not use chance selection procedure.
Rather, they rely on the personal judgment of the researcher. The
researcher can arbitrarily or consciously decide which elements to include
in the sample. Commonly used non-probability sampling techniques
include-Convenience Sampling, Judgmental Sampling, Quota Sampling.


THE SAMPLING DESIGN


Target Market:


      Collection of opinion from the customers with respect to the release
of the pre-launched Nagarjuna Healthcare product kit.




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Sampling Technique:


      The researcher proposed to carry out the survey based on Random
sampling under Probability sampling technique.


Sampling Criteria:


Proposed sampling criteria are:


Representation of different areas of Bangalore.


Sample size:


      Determining the sample size is complex and involves several
considerations. In any marketing research object time and budget are
limited. In this study, the researcher has done a sample size is 100
numbers.


2.8 DATA COLLECTION TOOL


SOURCES OF DATA:


      Collection of facts (raw facts) is known as data. There are two types
of data:


     Primary data
     Secondary data


Primary Data: Data originated by the researcher for the specific purpose
of addressing the research problem is known as primary data. These are not
readily available. This research work is done mainly on the basis of
primary data.


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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


Secondary Data: Data collected for some purpose other than the problem
at hand is known as secondary data. In this research work, secondary data
is also used.


DATA COLLECTION INSTRUMENT:


       Questionnaire is the main instrument in this research to collect the
data. It is a form list of questions related to the problem of the research, to
be answer in the survey.


       Both primary and secondary data have been used for this study.


       The primary data have been collect on the basis of questionnaire. It
has been administrated by personal interview.


       Secondary data and information have also been collected from the
organization.


FIELD WORK:-


       This involves the actual field work for collecting the data like going
and meeting the respondents, asking questions and visiting the company to
get secondary data.


DATA PROCESSING AND ANALYSING PLAN:


Data analysis


       Before we analyze the data we have to consider the character and
message of the products.. These consumers are charged with motivation not
to use any chemical product but to buy only herbal biotic products.
Consumers with such total commitment to environmental friendly and


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A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
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nature-care products are not very common to expect. Such a commitment is
built in during the impressionistic age with very strong value education.
One of the way to convert non-committal consumers to totally committed
consumers calls for intensive and educative advertisement campaign.
Keeping that product line qualitative marketing segment, we have to
analyze the data. The data collected from the three age -group segments of
middle and high income consumers could be an indicator only. The total
exercise of population taken in the research data comprises 100 persons.
Each of them was asked prearranged questions with close -ended response
in most of the questions leaving one or two open -ended questions. The
investigator collected the data from customers and dwelling houses in
Vivekenagar, Madiwala, jayanagar,Ejipura and Jpnagar. The collection was
mostly at random but within the stratified income group. It is for obvious
reasons that I had to choose the area. One might argue that high society
people generally do not live in the area chosen. The area has more middle
class population. This type of argument is meaningless because the entire
country’s market application cannot be viewed from a generalized formula
out of such small data. Nevertheless, the data having very strong bias to
middle or averaging class the result wou ld have a good model-application
for generalization applicable to all India tendencies. Let us put below in
table I the composition of data and data classification:


Method by which Primary data was obtained:


   1. Answer to each questionnaire was a study to get data.
   2. Questionnaire indicates the number of respondents taken to collect
       the data.
   3. Percentage was derived to find out what percentage of people have
       respondent with regard to each question.
   4. The data was then processed and converted into tabulation and
       graphs.
   5. After that, analysis was done for the data received.



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   6. Analysis       ultimately    provides   for    the   conclusion    with
         recommendations.


2.9 OVERVEIW OF THE REPORT


CHAPTER -1:


         General Introduction of the study & Theoretical Background of the
study:
         This chapter consists of a brief introduction of the topic as well as
the importance of the topic in the present day’s scenario. It also contains a
short theoretical background to the topic as the related issues that are
involved to the main theme of the study.


CHAPTER -2:


DESIGN OF THE STUDY:


         The chapter explains object for which the study is undertaken, its
importance in the present scenario, the area of applicability (which
explains the main target for the study), the identification of the problem in
the study, different sources from which the data is collected, the research
methodology adopted to complete the research work along with the list of
bibliography used for the study. Bibliography includes both primary
resources as well as the secondary resource s (literature review by eminent
authors, collection of information from the different websites along with
the Nagarjuna Healthcare, various business publications, and above all the
response of the upper-class housewife).




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CHAPTER -3:


PROFILE OF THE ORGANISATION:


      The chapter explains the profile of the organization, growth,
development, features of the organization as well as the different kind of
research activities undertaken by the organization in meeting the needs of
customers.


CHAPTER -4


ANALYSIS


      The chapter is reserved to analyze the data so collected by
classifying in accordance to the similarities of the opinion or in accordance
to the difference in the opinion. A comparative analysis of the difference of
opinion so collected vise versa that o f the products of other company is
made. Wherever appropriate the opinion of the customers indicating their
tendency towards the choice of their product of different brands or
companies is graphically represented.




CHAPTER-5


CONCLUSIONS AND RECOMMENDATIONS


      This chapter is the conclusion on the overall inferences drawn
through the whole of the study. It is in this chapter the ultimate object of
the study is drawn out and based on the final conclusions appropriate
recommendations are suggested to the organization which provides the
organization a feedback before launching the complete health care products
kit into the market.


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ANNEXURE:


Questionnaire: The technique used by the researcher to collect the data.
Bibliography:        List   of   references   (resources   for   the   research)   in
chronological order.


2.10 LIMITATIONS OF THE STUDY


     Some of the respondents are not even willing to give an interview, while some
        others refused in answering all questions.

     As the respondents were scattered all around the district, difficulty was
        experienced in getting an appointment and the time factor involved are very
        high.

     The respondent’s bias in providing information’s constituted as another major
        limiting factor.

     As such the researcher was compelled to reduce the size of the research
        canvas.
    However all possible remedial measures have been taken so as to overcome the
practical difficulty as far as




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                       COMPANY PROFILE

3.1 PROFILE OF THE ORGANISATION


       Nagarjuna is a paradigm shift among Ayurvedic companies in that
Nagarjuna was the first corporate House in the Ayurvedic sector in Kerala
as a against the family owned Ayurvedic organizations .Beginning
commercial production in 1989, Nagarjuna has today n otched up a
preeminent position among frontline Ayurvedic companies, marketing a
board spectrum of Ayurvedic medicines and has achieved commendable
sales with national and international presence.


THE ENTRPRENEUR


      Nagarjuna was established in the year 1989 by Sri.V.G.Devadas
Nampoothirippad with a few expert in the in the field of ayurveda in the
board of management.


THE FIRST


  1. The first to create synergy between Ayurveda and Ashtavaidia schools
  of through in Ayurveda.
  2. The first to take the franchise model of business to service health
  needs, on wide scale, particularly to the rural area.
  3. The first to provide consistent focus on R&D actives in Ayurveda
  sector and established a full-fledged facility for the same.
  4. The first to create widespread awareness of medicinal plants among
  people    and to make its cultivation a popular as well as income
  generating programme.
  5. The first to use modern promotional method s such as TV advertising
  on a large scale to propagate Ayurveda.




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BACKGROUND

      Mr Devadas nampoothiripad was the founder of the nagarjuna Pvt.
Ltd with a clear vision to bring Ayurveda to society in a contemporary
form and to unravel the mystery behind the 5,000 year old system of
medicine. This included referring to ancient ayurvedic texts, selecting
indigenous   herbs   and    subjecting   the   formulations   to   modern
pharmacological, toxicological and safety task to create new drugs an d
therapies.


      Since its inception, the company has focused on developing safe,
natural and innovations remedies that will help people lead richer,
healthier lives. Today, nagarjuna products have been endorsed by more
than 200,000 doctors around the globe and consumers in over 60 countries
rely on Ayurvedic products for their health and personal care needs. After
75 years, nagarjuna has spread its wing to several parts of the globe. With
offices in Bangalore, tumkur, udupi, Chennai, Kurnool, goa.Nagarjuna
Healthcare has increased its visibility in several important marketing
globally.


Nature of business carried


    The company is mainly dealing with ayurvedic products and services.
Manufacturing of ayurvedic products and development of new medicines
and treatment methods which are suitable and without any side effect to the
customers.




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3.2 Vision, Mission and Quality policy:


Vision
    1. To be the best solution provider in the health care through
         Ayurveda.
    2. Take actions that strengthen the company and inspire the best in
         other (by setting an example in relationships, integrity, honesty,
         humility and hard work).
Mission
    1. To satisfy each customer’s health needs through well researched,
         effective and self remedies harnessed from nature’s wealth,
    2. To maintain international quality standards, and
    3. To maintain customer-friendly prices and proudly participating in
         securing India’s rightful place in the global economy.
    4. Create a new niche in healthcare fraternity.
    5. Provide integrated comprehensive clinical s ervices across the entire
         nation under one roof.
Quality policy
    1. Focusing on process and customer.
    2. Developing and empowering people.
    3. Encouraging creativity, innovation and team work.
    4. Using effective information technology.


General production:


         The healthcare sector has been growing at a frenetic pace in the past
few years. The Corporate healthcare Industry is expanding its wings in
diverse areas inclusive of clinical services, paramedical outsourcing,
Healthcare IT, Pharmaceutical & Biotechnology ar eas , medical research,
clinical outsourcing , rehabilitation . The concept of corporate healthcare
has added new dimensions to the entire basket of the services.




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      Nagarjuna Healthcare brings a gamut of these services in a
comprehensive & holistic manner to the society. It envisages a platform
sufficing all the needs of healthcare arena from technology, clinical
services, Pharmaceutical, rehabilitation to outsourcing making it in true
sense the global healthcare hub.


      Nagarjuna Healthcare produces quality p olyherbal formulations. To
monitor quality, many endangered herbs are grown by the company on its
farmland. The principles of Good Manufacturing Practices (GMP) are
rigorously followed in the plant and the company prides itself being
environment friendly. As part of the environment control system, it has
installed a modern effluent treatment plant long before regulations
mandated it A high stress on quality, several quality circles and special
projects teams working on Total Quality Management (TQM) project s
make quality a way of life.


3.3 PRODUCT PROFILE
Nagarjuna has 427 traditional medicines and 27 patent medicines
A. TRADITIONAL MEDICINES

The important traditional medicines of Nagarjuna are:


   1. Arishtams

   2. Oils

   3. Kuzhambus

   4. Ghurutham

   5. Lehyams

   6. Tablets

   7. Avarthis

   8. Kashayams


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   9. Choornams

Arishtams

      These are fermented types of medicines prepared adding honey ,
Jiggery , sugar and the powder of some medicines including spices .These
preparations will have an alcohol content of 6 -10% , which is generated
due to the fermentation process .Self –fermented preparations using
Kashayams are called Arishtams      and using boiled and cooled water or
juice of herbs is called Asavams.


1. Oils
      These are medicated oils. Decoction juice, milk etc, is added to oils
like sesame oil, coconut oil or and is heated with powdered raw drug, until
the water content evaporate completely. In this process, the medicinal
extracts of the raw drugs make the oils medicated.


2. Kuzhambu
    These are only for external application, unique to Kerala. A mixture of
sesame oil, ghee and castor oil substitutes oil base of medicines for
external application.


3. Ghurutham
      Ghuruthams are medicated preparations of ghee. Ghee is medicated
by adding decoction, power, juice etc are processing until the ghee
becomes medicated add water freely.


5. Lehyams
      Lehyams are semi- solid preparation of drug, prepared with the
addition of jiggery or sugar candy and boiled with the prescribed liquid
and fine power of drugs, until the correct constituency is obtained.


6. Tablets




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    The process for these includes extraction of herbs with various
solvents and concentration of decoctions, mixing and granulation.


7. Aavarthies
      Aavarthies come under the category of medical oil. Here the selected
quantity of oil being medicated by adding medicines repeatedly. The
process of medication is repeated to 7, 14, 41, to1 01 times. This enhances
the potency of oil.


8. Kashayams
    Disintegrated drugs are concentrated and extracted into water. The
drugs are boiled in water and are concentrated.


9. Choornams
      Choornams are preparation made from into power from using heavy
      pulverized


                OVER THE COUNTER PRODUCTS (OTC)


  Name                                   Packing
  Ayurvedic tooth powder                 50 g
  Chyavanaprasam                         250, 500 g 1 kg
  Dandruff hair oil                      100 ml
  Digest drops                           25 ml
  Kerapookuladi Lahyams                  400 g
  Kids oil                               100 ml
  Nagarjuna agmark honey                 50,100,200,500 g
  Nagarjuna ayurvedic soap               15,75 g
  Nagarjuna snana choornam               50 g
  Nagarjuna thali podi                   50 g




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B. PATENTS-PROPERIETARY MEDICINES

   The important patents –proprietary medicines of Nagarjuna are
  1. CARDOSTAB TABLET

        Effective in hypertension due to any cause .
  2. GASON

        It is a strong anti-flatulent drug.
  3. HAEMATONE

        Ideal medicine for splenetic and hepatic disorder .
  4.    HALIN

        Effective in common cold, nasal congestion and sinusitis .
  5.    NAGARJUNA ELADASAMOOLA LEHYAM

        For all kinds of cough, sore throat and dyspnoea .
  6.    NATURAL TABLETS

        For gas troubles in-digestion etc.
  7.    RHEUMATIC BALM


        External application in rheumatic etc.
  8.    SMRITHY GRANULES


       It improves the normal brain functions. Excellent in i mproving
       memory, grasping power intelligence thinking power especially in
       children.
  9. THALIS PATHRATHI TABLETS


        Effective for cough, distaste, spruce and sore throat .
10. NAGARJUNA HONEY


       Honey packed in small bottles for use in homes and with food .




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Area of operation


     The company has not limited its operations to the Boundaries of
Kerala alone,     but has extended to 17 states outside Kerala. The main
areas   of   operations   are    Karnataka,    Andhra   Pradesh,   Goa,   Delhi,
Maharashtra, Gujarat, U.P, M.P, Rajasthan, Orissa, and Uttaranchal. Nearly
150 franchises with services of Doctors and quality medicines are already
operating in outside Kerala. Russia, Sri Lanka, U V, Bahrain etc. are some
new market, which they have opened last year. They have already started a
treatment centre in West Indies. Nagarjuna presences in exports now
extend to Asian, South American and Middle East markets, operations have
ready been started to countries such as Canada, Kuwait and other Gulf
Countries, Singapore etc...
Unlike the other market, these markets are steady market where the
company gets consistent businesses.


Key personnel


Managing director               V.G. Devdas Namboodiripad
Directors                       P.S.Vijayakumar
                                P.P.Namboodiri
                                Leena Devdas
                                V.G.Jathaveedan



Bankers                         State Bank of Travancore




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Competitor information


The major competitors of Nagarjuna Ayurvedic group are the following
      companies:-
  i. Kottakkal aryavaidysala

  ii. Ashtavaidyan Thaikkattu mooss Vaidyarnum Oushadhasala

  iii. Pankaja Kasthuri herbal India limited

  iv. Dhanwanthari vaidyasala

  v. SD Pharmacy

  vi. Oushadi

Among them the most popular or more competing companies are kottakkal
aryavaidyasala and oushadi oushadasala. A comparison between Nagarjuna
and these companies performance are as follows.




 PARTICULARS               NHCL            KOTTAKKAL           OUSHADI

MARKET SHARE                       36%                28%                   18%


NO.OF                               480               505                   340
PRODUCTS



LABOUR FORCE                        500               510                   400

CUSTOMER                           71%                69%                   58%
SATISFACTION




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3.4 ORGANISATION CHART




                                       MD


    Finance                                 Marketing
                        HR Dept                               R & D Dept
      Dept                                    Dept


                          Hr                  Sales
  Accountants                                                Researchers
                       Executives           Executives



3.5FUNCTIONAL DEPARTMENT OF THE ORGANISATION


FINANCE DEPARTMENT:


      Chief financial officer is the head here. Under him is finance
manager, finance & systems manager and manager of IT.


PHARMACEUTICAL DEPARTMENT:


      The head of this department is Business head. Under him are
Sr.Manager Training, Manager of Marketing Service, Group Product
Manager and Manager of Distribution.




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PERSONAL CARE DEPARTMENT:


      The head of this department is Business head of Personal Care.
Under him is National Sales Manager and Marketing Manager.


CONSUMER HEALTH DIVISION:


      Business head of Consumer Division is the head of this department.
Under him is Advertising Manager.


ANIMAL HEALTH DEPARTMENT:


      The head of this department is Business head of Animal Health
Division. Under him is Business Manager and Product Manager.


INTERNATIONAL MARKETING:


International Marketing Manager is the head here.


CORPORATION COMMUNICATION:


Corporate Communication Manager is the head there.


HUMAN RESOURCE DEPARTMENT:


      Human Resource Head is the chief here. Under him is HR Senior
Manager, Senior Manger Administration and Legal Manger.




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MANUFACTURE DEPARTMENT:


      The head of this department is Head Manufacturer. Under him are
Senior Manager Materials, Senior Manager Engineering S ervice, Senior
Manager Production and Senior Manger Planning.


QUALITY DEPARTMENT:


      The head of this department is Head Quality Assurance. Under him
is Quality Assurance Manager.




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DATA INTERPRETATION AND INTERPRETATION

                               TABLE 1:


TABLE SHOWING THE AWARENESS OF AYURVEDIC PRODUCTS.


      Attributes           No of respondents            Percentage
         YES                      100                       100
          NO                        0                        0
         Total                    100                       100




Interpretation:
It is observed that in Bangalore City 100% of the respondents are aware of
the Ayurvedic Products.


Inference :
The most of the respondents are aware about ayurvedic products.




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                             GRAPH NO 1

 GRAPH SHOWING NUMBER OF RESPONDENTS AWARE ABOUT
                      AYURVEDUIC PRODUCTS




               120

               100
  Percentage




                80         100

                60

                40

                20
                                                            0
                 0
                          Yes                            No




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                                     TABLE 2:


TABLE          SHOWING        NUMBER           OF     RESPONDENTS             USING
AYURVEDUIC PRODUCTS




       Attributes               No of respondents              Percentage (%)
             YES                          78                           78
             NO                           19                           19
    DON’T KNOW                            3                             3
             Total                       100                           100




Interpretation:
It is observed that in Bangalore City 78% of the Respondents are using
Ayurvedic Products.


Inference:
From the table it is noted that out of 100 Respondents, 78 of the respondents are using
ayurvedic products, 19 of the respondents are not using ayurvedic products and 3
respondents don’t know about this products




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                                GRAPH NO 2


GRAPH              SHOWING   NUMBER    OF    RESPONDENTS          USING
AYURVEDUIC PRODUCTS




              90
              80       78

              70
 Percentage




              60
              50
              40
              30
                                       19
              20
              10                                            3
              0
                      Yes              No             Don’t Know




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                                 TABLE 3:


 TABLE SHOWING VARIOUS KINDS OF AYURVEDIC PRODUCTS
                      USING BY THE RESPONDENTS




       Attributes                  Score                     Rank
       Medicines                     34                         1
       Cosmetics                     26                         2
           Herbal                    19                         3
      Ayurvedic Oil                  16                         4
           Aristam                   5                          5




       .
Interpretation:
It is observed that in Bangalore City,     first importance has given to the
Medicines, second importance has been given to the Cosmetics, third
importance given to the Herbal, fourth importance has given to Ayurvedic
Oil and last importance is given to the Aristam product.
Inference:
From the table it is noted that out of 100 Respondents, 34 respondents are
choosen Medicine, 26 respondents have choosen Cosmetics, 19 respondents
has choosen Herbal, 16 respondents are using Ayurvedic oils and 5
respondents are using Aristam Products.




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                         GRAPH NO 3


 GRAPH SHOWING VARIOUS KINDS OF AYURVEDIC PRODUCTS
                               USING BY
                         THE RESPONDENTS




                                                                  5

                                                    4
 Rank




                                      3

                        2

          1




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                             TABLE NO 4:


      TABLE SHOWING DURATION OF USING AYURVEDIC
                              PRODUCTS



      Attributes            No of respondents            Percentage
      1 - 2 Years                   30                        38
      2 - 5 Years                   21                        27
      5 - 10 Years                  15                        20
  More than 10 Years                12                        15
         Total                      78                       100




Interpretation:
      We can see from the survey that from the past there is an increase in
the respondents for using Ayurvedic products.


Inference : It is observed that out of 78 respondents, 30 respondents using
Ayurvedic products for 1 to 2 years, 21 of them are using for 2 to 5 years,
15 of them are using for 5 to 10 years and 12 of them are using for more
than 10 years.




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                                   GRAPH NO 4


GRAPH SHOWING DURATION OF USING AYURVEDIC PRODUCTS




                  38
 Percentage




                                 27


                                                 20

                                                                  15




              1 to 2 Years   2 to 5 Years   5 to 10 Years More than 10 year




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                          TABLE NO 5:


TABLE SHOWING AYURVEDIC PRODUCTS OFTEN USED BY THE
RESPONDENTS


      Attributes            No of respondents             Percentage
        Regular                     16                         21
      Some time                     44                         56
         Rarely                     18                         23
         Total                      78                        100




Interpretation:
      It is observed that in Bangalore City, 21% of the respondents are
using these products regularly, 56% of the respondents are using these
products sometimes and 23% percentage of the respondents are using these
products rarely.


Inference:
      From the table it is noted that out of 78 respondents, 16 Respondents
are using these products regularly, 44 of the respondents sometimes using
these products and 18 of the respondents are using these products rarely.




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                                 GRAPH NO 5


GRAPH SHOWING AYURVEDIC PRODUCTS OFTEN USED BY THE
RESPONDENTS




                 56
 Percentage




                                     23
                                                            21




              Some time            Rarely                Regular




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                           TABLE NO 6:




TABLE SHOWING REASONS FOR USING AYURVEDIC PRODUCTS


       Attributes                   Score                     Rank
    No side effects                  420                        1
         Belief                      357                        2
       Availability                  282                        3
      Other reasons                  190                        4
      Cost effective                 181                        5
          Taste                      131                        6




Interpretation:
       It is observed that in Bangalore City, more importance of using these
products because of no side effects and belief.
Inference:
       It is observed from the table that, 1st rank given to the No side
effects, 2nd rank given to the Belief, 3rd r ank given to the Availability in
the market, 4th rank given to the others, 5th rank given to the cost
effective 6th rank given to the Taste.




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                             GRAPH NO 6


GRAPH SHOWING REASONS FOR USING AYURVEDIC PRODUCTS


         7
                                                                       6
         6
                                                           5
         5
                                                 4
         4
                                      3
         3
  Rank




                            2
         2
                 1
         1
         0




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                                TABLE 7:


TABLE SHOWING GETTING INFORMATION ABOUT AYURVEDIC
                               PRODUCTS


      Attributes                Percentage                  Rank
          TV                        32                         1
       Magazine                     24                         2
        Doctor                      20                         3
        Internet                    13                         4
  Friends / Relatives                7                         5
         Others                      4                         6




Interpretation
      We can see from the survey that TV, Magazines and Doctors are the
main Media for getting information about Ayurvedic Products.


Inference:
      It is observed that 1st rank given to the TV, 2nd rank given to the
Magazines and, 3rd rank given to the Doctor, 4th rank given to the
Internet, 5th rank given to the Friends and Relatives and 6th rank given to
the Others.




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                               GRAPH 7


   GRAPH SHOWING GETTING INFORMATION ABOUT AYURVEDIC
                              PRODUCTS




                                                                       6

                                                         5
   Rank




                                            4

                                3

                   2

          1
                   Magazine




                                            Internet




                                                                       Others
          TV




                                                       Relatives
                                Doctor




                                                       Friends /




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                                TABLE NO 8:


      TABLE SHOWING REFERING FACTORS TO PURCHASE
                        AYURVEDIC PRODUCTS


      Attributes                  Score                     Rank
  Friends / Relatives               52                        1
        Doctor                      46                        2
 Culture & Traditions               33                        3
      Self Belief                   12                        4




Interpretation
      We can see from the survey that Friends/Relatives and doctor are the
main Buying factor of Ayurvedic products


Inference:
      It is observed that, 1st rank has given to the Friends/Relatives, 2nd
rank to doctor, 3rd rank given to Culture and Tradition and 4th rank to the
self relief which influences respondents to purchase Ayurvedic products.




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NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                               GRAPH 8


GRAPH        SHOWING     REFERING       FACTORS       TO    PURCHASE
AYURVEDIC PRODUCTS




     4.5
                                                            4
         4
     3.5
                                             3
         3
  Rank




     2.5
                              2
         2
     1.5
                1
         1
     0.5
         0
             Friends /     doctor       Culture &      self belief
             Relatives                  Traditions




AMC                                                                    55
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                              TABLE NO 9:


    TABLE SHOWING SIGNIFICANT REASON FOR BUYING
                 AYURVEDIC MEDICINAL PRODUCTS


         Attributes                  Score                    Rank
      Side Effect Factor              66                        1
        Belief Factor                 54                        2
        Relief Factor                 52                        3
    Cost & saving factor              21                        4




Interpretation
      It is observed that No side effect and Belief is a main significant
factor for the respondents to buy the Ayurvedic medicinal products.


Inference:
      We can see from the above table that, 1st rank has given to the No
Side effect factor, 2nd rank to the Belief fact or, 3rd rank to the Relief
factor and 4th rank to the cost & saving factor which has significant reason
for buying Ayurvedic medicinal products.




AMC                                                                       56
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                               GRAPH NO 9


         GRAPH SHOWING SIGNIFICANT REASON FOR BUYING
                  AYURVEDIC MEDICINAL PRODUCTS




                                                  4


                                      3
  Rank




                          2


              1




AMC                                                                    57
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                                       TABLE 10:


TABLE SHOWING WHETHER THE PERFORMANCE OF AYURVEDIC
PRODUCTS




       Attributes               No of respondents                  Percentage
    Highly satisfied                      11                            14
         Satisfied                        36                            46
 Neither satisfied nor                    25                            32
         satisfied
      Not satisfied                        6                             8
             Total                        78                           100




Interpretation:
So, it can be concluded that the most of the respondents are satisfied with ayurvedic
products.

Inference:
From the above table shows that the most of the respondents that is 36 respondents
are satisfied with ayurvedic products, 11 respondents are highly satisfied with the
ayurvedic products, 25 respondents are neither satisfied nor satisfied with the
ayurvedic products and 6 respondents are not satisfied with the ayurvedic products.




AMC                                                                                     58
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                                   GRAPH NO 10


GRAPH SHOWING WHETHER THE PERFORMANCE OF AYURVEDIC
PRODUCTS




              50
              45
              40
              35
 Percentage




              30
              25
              20
              15
              10
               5
               0
                    Highly     satisfied    Neither      Not
                   satisfied               satisfied   satisfied
                                             nor
                                           satisfied




AMC                                                                    59
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                           TABLE NO 11:


   TABLE SHOWING MAJOR FACTORS CONTRIBUTE TO BE A
                     SUCCESSFUL AYURVEDIC COMPANY




       Attributes                   Score                      Rank
           Quality                   437                          1
    No side effects                  374                          2
      Brand Image                    302                          3
   Cost effectiveness                210                          4
   Easy availability                 167                          5
      Other reasons                   73                          6


       .


Interpretation:
       We can see from the survey that a Success of Ayurvedic company
based on Quality, Brand image and No side effects which is a main
attributes for selecting Ayurvedic products by the respondents.
Inference:
       It is observed that 1st Rank has given to the quality, 2nd rank to the
No Side Effect, 3rd rank to Brand Image, 4th rank to the Cost
Effectiveness, 5th rank to Easy Availability ad 6th rank to the other reasons
which is the major factors contribute to be a successful Ayurvedic company




AMC                                                                         60
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                                        GRAPH 11


   GRAPH SHOWING MAJOR FACTORS CONTRIBUTE TO BE A
                  SUCCESSFUL AYURVEDIC COMPANY




                                                                                       6
                                                                   5
                                                      4
 Rank




                                     3
                   2
        1
        Quality




                                                   effectiveness



                                                                   Easy Availability
                   No side effects




                                     Brand Image




                                                                                       Other reasons
                                                       Cost




AMC                                                                                               61
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED




                          TABLE NO 12:


TABLE SHOWING RESPONDENTS OPINION ON AVAILABILITY OF
                       AYURVEDIC PRODUCTS


      Attributes            No of respondents             Percentage
       Excellent                     2                         3
         Good                       17                        22
      Satisfactory                  28                        36
    To be improved                  22                        28
          Poor                       9                        11
         Total                      78                        100


Interpretation:
      From the table out of 100 respondents, 3% of them suggested
Excellent, 22% have them suggested Good, 36 % of them suggested
Satisfactory, 28% of them suggested to be improved and 11% of them
suggested Poor with regards to the availability of Ayurvedic products.


Inference:
      It is observed that out of 78 respondents, 2 of the respondents have
suggested Excellent, 17 of them have suggested Good, 28 of them
suggested Satisfactory, 22 of the respondents have suggested to be
improved and only 9 of them have suggested Poor.




AMC                                                                      62
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED




                             GRAPH NO 12


 GRAPH SHOWING RESPONDENTS OPINION ON AVAILABILITY
                     OF AYURVEDIC PRODUCTS




                                     36


                                                  28
  Percentage




                        22



                                                               11


               3




AMC                                                                    63
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED




                                TABLE NO 13:




      TABLE SHOWING RESPONDENTS OPINION ABOUT THE
    QUALITY AND RELIEF OBTAINED BY USING AYURVEDIC
                               PRODUCTS




      Attributes            No of respondents             Percentage
       Excellent                    10                        13
         Good                       28                        36
      Satisfactory                  36                        46
         Poor                        4                         5
         Total                      78                        100




Interpretation
      We can see from the survey that Ayurvedic products used by the
respondents have suggested Quality and Relief is an effective tool.
Inference:
      It is observed that out of 78 respondents, 10 of the respondents have
suggested Excellent, 28 of them have suggested Good, 36 of them
suggested Satisfactory and only 4 of them have suggested Poor.




AMC                                                                      64
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                               GRAPH NO 13


               GRAPH SHOWING RESPONDENTS OPINION ABOUT THE
           QUALITY AND RELIEF OBTAINED BY USING AYURVEDIC
                                  PRODUCTS




                                             46



                             36
  Percentage




                 13


                                                                 5



          Excellent         Good        Satisfactory           Poor




AMC                                                                    65
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED



                                  FINDINGS


       It’s found out that 100% of the respondents in Bangalore are
         aware of Ayurvedic products, where only 78% of them are using
         Ayurvedic products.
       Respondents are using various kinds of Ayurvedic products where
         they have given more importance to the Medicines, Cosmetics
         and Herbal and least importance given to the Ayurvedic oil and
         Aristam.
       Reasons of using Ayurvedic products by the respondents are
         mainly because of No side effects and Belief.
       Respondents     are    getting   information   regarding   Ayurvedic
         products is mainly through TV, Magazine, Doctor and Internet
       It is observed that from the past usage of the Ayurvedic products
         by the respondents in bangalore is quietly increasing.
       It is found out a success of Ayurvedic Company is based on
         mainly few factors i.e. Quality of the product, no side effects,
         and brand image.
       It is found out that most of the respondents feel good with
         regards to the quality and relief of Ayurvedic products after
         using.
       Some of the Respondents don’t like Taste of Ayurvedic medicine,
         that’s why sometimes it hesitate them to purchase.
       Respondents don’t necessarily seem t hat the entire family should
         use only Ayurvedic Products.
       Respondents in Bangalore feel that Quality, No Side Effects and
         Relief are an effective tool of Ayurvedic products.
       Respondents are purchasing Ayurvedic products mainly because
         of No chemicals and No Side Effects.




AMC                                                                       66
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                                 SUGGESTIONS


       Past usage of Ayurvedic products are neglected. Consumers are
         not much aware about the Ayurvedic products which have come
         out in the market especially with regards to the Ayurvedic
         Medicines which keeps them healthy. To make consumers aware
         about the Ayurvedic products transfer of information is very
         much necessary. There are few methods were the information can
         transfer    to   the   consumers   which   can   be   done   through
         Advertisement either through audio or visual or both, Magazines.
       Whenever the product is to be launched in the market, prior to
         launching it is quite necessary to collect consumers’ opinion
         directly by the company.
       Distribution counters of the Ayurvedic Company are an importa nt
         measure to capture in the market which keeps the reputation of
         the company and there will be sense of choice by the consumers.
       Consumers are one of the primary tasks to be carried on by the
         company for its marketing development which helps in brand
         identification, benefits in using the products, cost of the products
         etc.
       There should be improvement in the Taste of Ayurvedic medicine,
         if there is good taste in the medicine, were consumer feels to
         purchase the products
       If there is more availability of Ayurvedic products in the market,
         automatically consumers come to know about the Ayurvedic
         products.
       Consumers mainly purchase those Ayurvedic products which have
         brand image in the market and even quality, so for that company
         needs to come out with the advertisements in the market, were
         there will be sense of choice by the consumers.




AMC                                                                        67
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED




AMC                                                                    68
A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO
NAGARJUNA HERBAL CONCENCENTRATES LIMITED


                          CONCLUSION


      Nagarjuna Healthcare product is a major force in health care,
growing at a spectacular rate - with new clinics, new market strategies,
new products, and new cures.Nagarjuna Healthcare product’s main motto t o
maintain international quality standards, customer-friendly prices and
proudly participating in securing India’s rightful place in the global
economy. Consumer demand regarding Ayurvedic products should be based
on their needs. More research is needed prior to the launching of the
products. Market share of Ayurvedic products depends on market strategy
and market potentiality in the market. Thus, Ayurveda is a holistic science
of wellness based on creating harmony between two fundamental
complementary forces, movement, observed in respiration, circulation,
digestion, elimination and in the nervous system, and stability which
provides the structure to support movement. Ayurved a works through
keeping these forces in balance, which creates harmony with this natural
rhythm found in all life. Harmony reflects itself in wellness just as all
disease   grows   from   an   imbalance.   Developing   new   applications,
methodologies & innovative techniques to integrate data, information &
knowledge to fuel the evolution of Healthcare Informatics industry




AMC                                                                     69

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Ayurvedic Market Potential

  • 1. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED INTRODUCTION 1.1 INDUSTRY PROFILE Market potential is the maximum amount of sales that might be available to all the firms in an industry during a given period under a given level of industry marketing effort and given environmental conditions. Companies face the problem of selecting the best territories and allocating their marketing budget optimally among these territories. Therefore they need to estimate the market potential of different cities, states, and nation, which is primarily used by business marketers, and the multiple -factor index method, which is used primarily by consumer marketer. Ayurveda is the 5000 years old Indian System of medicine. The term evolved from two words Ayur life and Veda means science .This system of medicine follows a holistic approach, diagnosing not just the disease but the whole body constitution of the patient. Today Ayurveda is gaining global popularity .The World Health Organiza tion recognizes Ayurveda as an alternative system of medicines used safest system of medicines. Rejuvenation and therapeutic procedure are unique to Ayurveda. This comprehensive, multidisciplinary system of medicine offers specialties like paediatrics, genetics gynaecology, physiotherapy and rejuvenation. Ayurveda was predominant in most of the parts of the India for a long period. But newly developed fear of the side effects and long term ill effects of allopathic medicines coupled with inefficiency to compact a large number of diseases have brought the attention not only India but whole world to the biologically based medicines. Now i t is the resurrection time of the science. A large number of new organizations in India are entering in the area of Ayurvedic medicines manufacturing. The curiosity of the whole world is to high and research and development taking place all over the world in this science. Companies like Dabur and Himalaya are AMC 1
  • 2. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED as strong as any allopathic medicine company. A large number of new organizations in India are entering in the area of Ayurvedic medicines manufacturing. The curiosity of the whole is too high and the research and development taking place all over the world in the area of this science. Companies like Dabur and Himalaya are as strong as any allopathic medicine company. A large number of allopathic medicine manufacturing has started including Ayurvedic medicines in this production list. Nagarjuna this small of cell Ayurveda medicines to a tune of 20% of the total allopathic sales with number of doctor’s institutions and medical shops not favourably comparable like this. Apart from Ayurvedic medicines which is based on the traditional Indian system of diagnosis and treatment. A large number of herbal medicines are also available in the world market. In f act the growth of the market shares of these products suppresses the growth of Ayurvedic market by several times. Easy method of administration, convenient dosage, more easily understandable scientific explanation makes it more attractive. More over the possibility of the standardization of herbal medicines is better than the Ayurvedic medicines. Anyhow growth is visible in different fields like traditional classical medicines, herbal cosmetics etc. the herbal medicine market shows a very fast growth all over the world and its potential is extremely good. Today Nagarjuna Healthcare product is a major force in health care, growing at a spectacular rate - with new clinics, new market strategies, new products, and new cures. Some of Nagarjua Healthcare products are on the verge of being patented. Nagarjuna Healthcare is truly on a mission to be the number one choice in Ayurveda globally. All life forms contain a unique mix of these forces giving them their special character. AMC 2
  • 3. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Thus, because every individual is unique and indivisible, what is balancing for one person's body and temperament may cause imbalances and disease in another. Ayurveda provides guidelines to determine your individual constitution and for your specific pathways for creating balance. You can begin to look at yourself through these principles by taking a se lf- test at this website to discover your Ayurvedic constitution. 1.2 THEORETICAL BACKGROUND Global marketing is become more and more important along the year with the increasing trend in internationalization. Having to many choices, markets face the challenge to determining which international markets to enter and the appropriate marketing strategies for the countries. People think of marketing as selling through advertising but today marketing must be understood not in th e older sense of production-oriented marketing but in the new sense of satisfying customer needs. 1.3 MARKET POTENTIAL: According to Philip Kotlar – Greater marketing expenditures would yield higher level of demand first at increasing rate, and then at a decreasing rate. Marketing efforts above a certain level would not cause much more demand. This upper limit of market demand called “Market Potential”. Market Potential mainly can be divided into two groups: a) Total market potential b) Area market potential AMC 3
  • 4. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Total Market Potential Total market potential is the maximum amount of sales that might be available to all the firms in an industry during a given time period under a given of industry marketing effort and given environment conditions. Method of calculating total marketing potential: a = NQP Here, a = total market potential N = No. of buyers in the specific market under the given assumptions Q = Quality purchased by an average buyer P = Price of an average unit Area market potential Area market potential refers to maximum amount of sales that might be available in some specific area i.e. cities, states during given period and given environmental condition method for calculating area potential. Two methods are available for calculating area potential: a) Market builds up method b) Multiple factor index method Unfortunately one or both are usually lacking A market potential is an estimate of maximum possible sales opportunities present in a particular market segment and to open all section of goods or services during a stated future period. A market potential indicates how much of particular product can be sold to a particular market segment over some future period assuming the application of appropriate marketing methods. Analysis of Market Potential Market potential can be analyzed by the following steps: AMC 4
  • 5. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED a) Market Identification. b) Market Motivation. c) Analysis of Market Potential. a. Market Identification:- The first step in analyzing a product market potential is to identify its market. Market identification requires finding out: Who buys the product? Who uses it? Who are the prospective buyers and users? Market identification studies reveal the characteristics that differentiate the market segment making up the product market potential. b. Market Motivation:- The second step is analysis potential is to detect the reason why customer buys the product and why potential customer might buy it. Market motivation studies answers these questions. Why do people buy? Why don’t people buy? The answers help not only in estimating market potential but assist the sales executives to seeking in increasing the eff ectiveness of promotional programmes. c. Analysis of Market Potential:- Having identified the potential buyers and their buying behavior the step is to analyze the market potential. Generally market potential cannot be analyzed directly. So analysis makes use of market factor. Thus using market factor for analyzing market potential is a two step process. Select the market factor associated with product demand. Eliminate those market segments that do not curtain perspective buyers of the product . AMC 5
  • 6. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Company Sale Forecast It is the expected level of company sale based of a chosen marketing plan and an assured marketing environment. EVALUATION OF MARKETING: The history of marketing parallels the history of civilization because it is both a course and effect of civilizing process. Men tend to build culturally and technologically on the foundation laid by other generation and other societies marketing contributes to this civilizing ocean by making the goods of more sophisticated societies available to less advanced societies, marketing is affected the progress of civilization in that it must constantly adopt new strategies and techniques a s societies and its problem become more compare. Davi J Schwarts historically marketing is said to have developed as a society moved from the stage of self sufficiency to the point where a charge was needed. This system developed when there was division o f labour, factory, industrialization and urbanization of the population. MARKETING STRATEGY Marketing strategy is built on STP – Segmentation, Targeting, and Positioning. A company discovers different needs and groups in the marketplace, targets those needs and groups that it can satisfy in a the superior way, and then positions its offering so that the target market recognizes the company’s distinctive offering and image. If a comp any does a poor job of positioning, the market will be confused as to what to expect. If a company does an excellent job of positioning, then it can work out the rest of its marketing and differentiation from its positioning strategy. AMC 6
  • 7. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED BRAND STRATEGY DECISION Brand strategy will vary with whether the brand is a functional brand, an image brand, or an experiential brand. Consumers purchase a functional brand to satisfy a functional need such as to shave, to clean clothes, to relieve a headache. Functional b rands have the best chance to satisfy customers if they are seen as providing superior performance or superior economy. Functional brands rely heavily on “product” and or “price” features. Image brands arise with products or services that are difficult to differentiate, or to assess quality, or convey a statement about the user. Strategies include creating a distinctive design, associating them with celebrity users or creating powerful advertising image. Experimental brands involve the consumer beyond simply acquiring the product. The consumer encounters “people” and “place” with these brands. Company Sales Potential It is the rates limit approached by a company demand as company marketing effort increases relative to the competitors. 1.4 Customer Satisfaction Satisfaction is a process feeling of please or disappointment resulting from comparing a product perceived performance or outcome in relation to his or her expectation. So a customer is satisfied only if the products perceived performance matches his expectation. If the performance is fall short of exception the customer will be dissatisfied. Many companies are aiming for high satisfaction because customers who AMC 7
  • 8. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED are just satisfied still find it easy to switch when a better offer comes along. So far customer centered companies customer satisfaction is both a goal and a marketing tool. How to measure the customer satisfaction? Different companies used different tools tracking and measuring customer satisfaction. Tools for Tracking and Measuring Customer Satisfaction :-  Complaint & Suggestions : A customer center organization can make it easy for its customer to deliver suggestions and complaints.  Customer Satisfaction Survey : The company can conduct periodic survey with the help of sending questionnaire or through telephones calls to a random sample of their recent customer and ask if they were satisfied in different, somewhat dissatisfied or very dissatisfied with various aspect of companies performance.  Ghost Shopping :- Company can hire persons to pose a potential buyer to report their findings on strong and peak they experienced in buying the company’s and competitor products. These ghost shoppers can even pose certain problem to test whether the company sales perso n handle the situation well.  Lost Customer Analysis :- Companies should contact a customer who have stopped buying or who have switched to other supplier to learn why this happened. With the AMC 8
  • 9. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED help of these tools company can find out the level of consumer satisfaction and can act accordingly. 1.5 Market Share:- “A company’s market share is sale of a company’s as percentage of total sale of a market” means the market captured by the company and its brand. In order to know the potential market for a company product it should be clear that what is the existing market share of company’s product and how the company is performing relative to the competitors.For this management has to track its market share and analysis of market share should be done. There are four measures of market share:- a. Overall Market Share: It is a company sales expressed as a p ercentage of total market sales. Two decisions are necessary to use this measure. First to use unit sale or dollar sale to express market second is how to define total market. b. Served Market Share: The company served market share is its sales expressed as a percentage of the total sale is it’s served market, its served market is all buyers who are able and willing to buy the product. Relative Market Share (to top three competitors ): The company relative market share to its top competitor express its sales as a percentage of the three largest competitor combined sales. Relative Market Shares (to leading competitors ): Some company track their share as a percentage of their leading competitors sales. A relative market share of exactly 100% means that the company is tied for lead. A AMC 9
  • 10. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED rise in company’s relative market share means that it is gaining on its leading competitor. Established in 1989 Nagarjuna Ayurveda Limited founded by Sri.V.G.Devdas Nampoothripad marketed and services by provided in different types of Ayurvedic products.Nagarjuna is in continual pursuit of infinite possibilities in the development growth and prosperity.Business system impact on the market potentiality as well as the sales potentiality as on the market impact of the market potentiality. It does not have a wide range or market hold not only easily available during its needs b ut it prices are cheap which it provides to the customer. Therefore the study of the market potential become a very interesting and useful in the knowing the potential customers. And once the company knows its potential customer it will be easy for them to make their product available in the market easily. AMC 10
  • 11. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 2. DESIGN OF THE STUDY 2.1 STATEMENT OF THE STUDY The research study entitled comparative analysis of market potentiality, market share and consumer’s perception for Ayurvedic Products in Bangalore under taken by the researcher covers the following research activity. Study on market potentiality depends on different type of market share. The study also gives the extent of satisfaction and dissatisfaction among the users so that the company can take the desired step to minimize the dissatisfaction level. Study of the various factors which plays a major role in purchasing decision which provide the opportunity for the company to get the information about the most common factors which influe nces the purchase decision. The study helps to determine the average annual expenditure of the customers and the price that is affordable for them to purchase Ayurvedic products. In order to frame its price range accordingly, the aim of the study is to estimate the market potentiality and consumer perception in Bangalore and compare it with its competitive brands and also forecast the various opportunit ies available in the market for Ayurvedic Products. Therefore it is expected that the research findings would give valuable results which would benefit for the company Nagarjuna Health Care, to make vital decision and to frame their marketing programmers more effectively and efficiently to be a premier and a market leader in the Ayurvedic industry. Today Ayurvedic products have become a part and parcel of our lives. The demand for Ayurvedic products is growing day by day as people think that it is a easy way of managing their health and keep them fit. AMC 11
  • 12. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Competition is very high, there are many companies in the market with different products. To get the position in the market it is very difficult. 2.2 OBJECTIVES OF THE STUDY Primary objectives  To find out market potentiality of Ayurvedic products in Bangalore.  To know the consumer awareness level about Ayurvedic products in Bangalore. Secondary objectives 1. To find out the percentage of people using Ayurvedic products. 2. To determine the awareness of Ayurvedic products among various brands. 3. To determine the preference of Ayurvedic products among various other brands. 4. To determine the performance of Ayurvedic products among its competitive brands on various attributes. 5. To find out the marketing strategy of Ayurvedic products. 6. To determine the importance of various attributes of the buyers regarding the choice of their Ayurvedic products. 7. To determine the impact of various influencing factors or promotional activities, that will influences the customers on the purchase of Ayurvedic products. AMC 12
  • 13. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 2.3 SCOPE OF THE STUDY The market potential study of Ayurvedic Products covers range variables. This comprehensive study helps to analyze the market for Ayurvedic products. It helps to understand the usage trends of existing Ayurvedic products and helps to find out wants and preferences of the buyers. Such a study forms the groundwork for future research. It will also help the organization to formulate the sales strategy based on the finding of the survey. Thus the scope of study is:- 1. The scope of the study concern organizations in Bangalore. 2. The scope of the study includes finding out market potential of Ayurvedic products. 2. 4 REVIEW OF LITERATURE For the purpose of this study information relating to the topic was collected from various sources. This review of literature shows us as to from what sources data has been collected like Text books such as Marketing Management – Philip Kotlar and so on. 2.5 OPERATIONAL DEFINITION OF THE CONCEPTS MARKET: A market consists of the entire potential customer sharing a particular process by which individual and groups obtain what they need and want through creating and enchanting products and value with others. AMC 13
  • 14. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED MARKETING MANAGEMENT: Marketing management is the process of analyzing planning implementation and control of programs design to create build and maintain beneficial in charge with target buyers for the purpose of achieving organization objectives. MARKET POTENTIAL: The maximum amounts of sales that ma y be available to all the firms tin the industry during a given period under a given level of environment factor. MARKET DEMAND: Market demand for a product is the total volume that would be bought by a designed customer groups in a geographical area is a defined time period in a defined marketing environment under defined marketing program. PRIMARY DEMAND: The level of total demand for all brands of a given period. SELECTING DEMAND: The demand for a given brand a product or a service. AMC 14
  • 15. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED RESEARCH: Research is the process of gathering recording and analyzing of crucial and relevant fact about any problem in any branch of human activity. MARKET RESEARCH: American marketing association defines marketing research as follows:- Marketing research is the function which links the consumer, customer and public to the marketer through information used to identify and define marketing opportunities and problems generate, refine, and evaluate marketing action, monitor marketing performance and improve understanding of marketing as a process. AWARENESS: Awareness relates to knowledge of the existence of various manufactures available in the industry. PRODUCT: A product is anything that can be offered to a market for attention, acquisition, use or consumption it includes physical object, services, personalities, place, organization and ideas. STRATEGY: A strategy is a board, basic plan of action by which as organization intends to reach its good. AMC 15
  • 16. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED PROMOTION: It is the element is an organization mar keting mix that is used to inform and persuade market regarding the organization is product and services. MOTIVATION: Motivation is a process that starts with physiological or psychological deficiency or need that activities behavior or a drive that is amid at a goal or incentives. PERCEPTION: The process by which people select, organize and interpret information to form a meaningful picture of the world. BELIEF: A descriptive though that a person hold about something. ATTITUDES: A person consistently favorable or unfavorable evaluations feelings and tenancies towards an object or idea. MARKET SGEMENTATION: It is the process of dividing the total heterogeneous market for a product in to several. Segments each of which tends to be heterogeneous in all significant aspects. AMC 16
  • 17. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED INDENTER: A group of firms that offer a product or less of products that are close substitutes for each other. The set of all sellers of a product or services. CONSUMERS: Who buy goods and services for their own use for household use or who buy products equipment is and services in order to run their organization. NEEDS: States of felt deprivation are human needs these include basic physical needs, individual needs and social needs. WANTS: The form taken by human needs as they are shaped by culture and individual personality. CULTURE: The sum total of learned belief values and customer that serve to direct that consumer behavior of members of a particular society. AMC 17
  • 18. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 2.6 RESEARCH METHODOLOGY OF THE STUDY The term Research indicates the following meanings: To study (something) thoroughly so as to present in a detailed, accurate manner scholarly or scientific investigation or inquiry. Close, careful study. Research is nothing but one of the primary means through which the required knowledge, data, or the truth about something like for example, inquest, inquiry, inquisition, investigation, probe is to be made. In simple words Research is a systematic investigation to establ ish facts. The research procedure involves the following steps. They are; Necessity of the Study Tasks involved in the Study Translating the research purpose into specific research objectives Estimating the value of the research information The situational analysis. Survey of all available date pertinent to marketing. It involves knowing the company, its products, the industry, the market sales-practices and policies, the dealer situation, the promotional measures and the like. The internal investigation with consumers and knowledgeable people (key men) in the organization informally gives a feel of the market. The formal research plan or design and its implementation: AMC 18
  • 19. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED This involves collecting and analyzing the data and preparing the report. Good market research is created by the scientific method, methodologies, model building and cost benefit measures of value of information. This particular research involves the collecting opinion from the upper class women with respect to the launching of the Himalayas complete face care kit. THE RESEARCH DESIGN A Research design is purely and simply the frame work of plan for a study that guides the collection and analysis of the data. The research Design is a conceptual structure within which the resea rch is conducted. It constitutes the blue print for the collection, measurement and analysis of data. A research design can be defined “as a series of advance decisions that taken together comprise a master plan on a model for the conduct on a model for the conduct of investigations”. The research design is to be formulated before starting a research. Fundamental to the success of any formal research project is a sound research design. Its functions are to ensure that the required data are gathered accurately, economically and quickly. Types of Research Design: The Research Design may be broadly classified as: Exploratory Research Conclusive Research AMC 19
  • 20. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 1. Exploratory Research: The main purpose of this research is to formulate a problem for more precise investigation o to develop the working hypothesis from an operational point of view. Classification of Explanatory Research : Literature survey Experience survey Case study Conclusive Research: Conclusive Research is to assist the decision maker in determining, evaluating, and selecting the best course of action to take in a given situation. This research phase begins after the formulation of research hypothesis. This research phase aims to prov e the hypothesis. Classification of Conclusive Research : 1. Historical Research 2. Descriptive Research 3. Experimental Research RESEARCH DESIGN OF THIS STUDY As descriptive research is used to describe something -usually market characteristics or functions, the study is based on the Descriptive research. It describes the characteristics of a particular individual or of group. Moreover, descriptive research is the minimization of bias and maximization of ability of ability of the evidence collected. AMC 20
  • 21. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 2.7 SAMPLING METHOD Sampling refers to the study of a part of the universe instead of the whole of it, to draw conclusion. It is a tool or a technique to study the characteristics of the whole universe. The sampling procedure is adopted for effective research as per the object. Kinds of sampling technique: Probability Sampling Non-Probability Sampling Probability Sampling: Each element of the universe have known and equal chance or probabilities of being selected. It is also called Non - controlled sampling. There are various types of probabilistic sampling. - Random Sampling, Stratified Sampling, Cluster Sampling, Systematic Sampling. Non-Probability Sampling: Do not use chance selection procedure. Rather, they rely on the personal judgment of the researcher. The researcher can arbitrarily or consciously decide which elements to include in the sample. Commonly used non-probability sampling techniques include-Convenience Sampling, Judgmental Sampling, Quota Sampling. THE SAMPLING DESIGN Target Market: Collection of opinion from the customers with respect to the release of the pre-launched Nagarjuna Healthcare product kit. AMC 21
  • 22. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Sampling Technique: The researcher proposed to carry out the survey based on Random sampling under Probability sampling technique. Sampling Criteria: Proposed sampling criteria are: Representation of different areas of Bangalore. Sample size: Determining the sample size is complex and involves several considerations. In any marketing research object time and budget are limited. In this study, the researcher has done a sample size is 100 numbers. 2.8 DATA COLLECTION TOOL SOURCES OF DATA: Collection of facts (raw facts) is known as data. There are two types of data:  Primary data  Secondary data Primary Data: Data originated by the researcher for the specific purpose of addressing the research problem is known as primary data. These are not readily available. This research work is done mainly on the basis of primary data. AMC 22
  • 23. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Secondary Data: Data collected for some purpose other than the problem at hand is known as secondary data. In this research work, secondary data is also used. DATA COLLECTION INSTRUMENT: Questionnaire is the main instrument in this research to collect the data. It is a form list of questions related to the problem of the research, to be answer in the survey. Both primary and secondary data have been used for this study. The primary data have been collect on the basis of questionnaire. It has been administrated by personal interview. Secondary data and information have also been collected from the organization. FIELD WORK:- This involves the actual field work for collecting the data like going and meeting the respondents, asking questions and visiting the company to get secondary data. DATA PROCESSING AND ANALYSING PLAN: Data analysis Before we analyze the data we have to consider the character and message of the products.. These consumers are charged with motivation not to use any chemical product but to buy only herbal biotic products. Consumers with such total commitment to environmental friendly and AMC 23
  • 24. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED nature-care products are not very common to expect. Such a commitment is built in during the impressionistic age with very strong value education. One of the way to convert non-committal consumers to totally committed consumers calls for intensive and educative advertisement campaign. Keeping that product line qualitative marketing segment, we have to analyze the data. The data collected from the three age -group segments of middle and high income consumers could be an indicator only. The total exercise of population taken in the research data comprises 100 persons. Each of them was asked prearranged questions with close -ended response in most of the questions leaving one or two open -ended questions. The investigator collected the data from customers and dwelling houses in Vivekenagar, Madiwala, jayanagar,Ejipura and Jpnagar. The collection was mostly at random but within the stratified income group. It is for obvious reasons that I had to choose the area. One might argue that high society people generally do not live in the area chosen. The area has more middle class population. This type of argument is meaningless because the entire country’s market application cannot be viewed from a generalized formula out of such small data. Nevertheless, the data having very strong bias to middle or averaging class the result wou ld have a good model-application for generalization applicable to all India tendencies. Let us put below in table I the composition of data and data classification: Method by which Primary data was obtained: 1. Answer to each questionnaire was a study to get data. 2. Questionnaire indicates the number of respondents taken to collect the data. 3. Percentage was derived to find out what percentage of people have respondent with regard to each question. 4. The data was then processed and converted into tabulation and graphs. 5. After that, analysis was done for the data received. AMC 24
  • 25. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 6. Analysis ultimately provides for the conclusion with recommendations. 2.9 OVERVEIW OF THE REPORT CHAPTER -1: General Introduction of the study & Theoretical Background of the study: This chapter consists of a brief introduction of the topic as well as the importance of the topic in the present day’s scenario. It also contains a short theoretical background to the topic as the related issues that are involved to the main theme of the study. CHAPTER -2: DESIGN OF THE STUDY: The chapter explains object for which the study is undertaken, its importance in the present scenario, the area of applicability (which explains the main target for the study), the identification of the problem in the study, different sources from which the data is collected, the research methodology adopted to complete the research work along with the list of bibliography used for the study. Bibliography includes both primary resources as well as the secondary resource s (literature review by eminent authors, collection of information from the different websites along with the Nagarjuna Healthcare, various business publications, and above all the response of the upper-class housewife). AMC 25
  • 26. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED CHAPTER -3: PROFILE OF THE ORGANISATION: The chapter explains the profile of the organization, growth, development, features of the organization as well as the different kind of research activities undertaken by the organization in meeting the needs of customers. CHAPTER -4 ANALYSIS The chapter is reserved to analyze the data so collected by classifying in accordance to the similarities of the opinion or in accordance to the difference in the opinion. A comparative analysis of the difference of opinion so collected vise versa that o f the products of other company is made. Wherever appropriate the opinion of the customers indicating their tendency towards the choice of their product of different brands or companies is graphically represented. CHAPTER-5 CONCLUSIONS AND RECOMMENDATIONS This chapter is the conclusion on the overall inferences drawn through the whole of the study. It is in this chapter the ultimate object of the study is drawn out and based on the final conclusions appropriate recommendations are suggested to the organization which provides the organization a feedback before launching the complete health care products kit into the market. AMC 26
  • 27. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED ANNEXURE: Questionnaire: The technique used by the researcher to collect the data. Bibliography: List of references (resources for the research) in chronological order. 2.10 LIMITATIONS OF THE STUDY  Some of the respondents are not even willing to give an interview, while some others refused in answering all questions.  As the respondents were scattered all around the district, difficulty was experienced in getting an appointment and the time factor involved are very high.  The respondent’s bias in providing information’s constituted as another major limiting factor.  As such the researcher was compelled to reduce the size of the research canvas. However all possible remedial measures have been taken so as to overcome the practical difficulty as far as AMC 27
  • 28. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED COMPANY PROFILE 3.1 PROFILE OF THE ORGANISATION Nagarjuna is a paradigm shift among Ayurvedic companies in that Nagarjuna was the first corporate House in the Ayurvedic sector in Kerala as a against the family owned Ayurvedic organizations .Beginning commercial production in 1989, Nagarjuna has today n otched up a preeminent position among frontline Ayurvedic companies, marketing a board spectrum of Ayurvedic medicines and has achieved commendable sales with national and international presence. THE ENTRPRENEUR Nagarjuna was established in the year 1989 by Sri.V.G.Devadas Nampoothirippad with a few expert in the in the field of ayurveda in the board of management. THE FIRST 1. The first to create synergy between Ayurveda and Ashtavaidia schools of through in Ayurveda. 2. The first to take the franchise model of business to service health needs, on wide scale, particularly to the rural area. 3. The first to provide consistent focus on R&D actives in Ayurveda sector and established a full-fledged facility for the same. 4. The first to create widespread awareness of medicinal plants among people and to make its cultivation a popular as well as income generating programme. 5. The first to use modern promotional method s such as TV advertising on a large scale to propagate Ayurveda. AMC 28
  • 29. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED BACKGROUND Mr Devadas nampoothiripad was the founder of the nagarjuna Pvt. Ltd with a clear vision to bring Ayurveda to society in a contemporary form and to unravel the mystery behind the 5,000 year old system of medicine. This included referring to ancient ayurvedic texts, selecting indigenous herbs and subjecting the formulations to modern pharmacological, toxicological and safety task to create new drugs an d therapies. Since its inception, the company has focused on developing safe, natural and innovations remedies that will help people lead richer, healthier lives. Today, nagarjuna products have been endorsed by more than 200,000 doctors around the globe and consumers in over 60 countries rely on Ayurvedic products for their health and personal care needs. After 75 years, nagarjuna has spread its wing to several parts of the globe. With offices in Bangalore, tumkur, udupi, Chennai, Kurnool, goa.Nagarjuna Healthcare has increased its visibility in several important marketing globally. Nature of business carried The company is mainly dealing with ayurvedic products and services. Manufacturing of ayurvedic products and development of new medicines and treatment methods which are suitable and without any side effect to the customers. AMC 29
  • 30. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 3.2 Vision, Mission and Quality policy: Vision 1. To be the best solution provider in the health care through Ayurveda. 2. Take actions that strengthen the company and inspire the best in other (by setting an example in relationships, integrity, honesty, humility and hard work). Mission 1. To satisfy each customer’s health needs through well researched, effective and self remedies harnessed from nature’s wealth, 2. To maintain international quality standards, and 3. To maintain customer-friendly prices and proudly participating in securing India’s rightful place in the global economy. 4. Create a new niche in healthcare fraternity. 5. Provide integrated comprehensive clinical s ervices across the entire nation under one roof. Quality policy 1. Focusing on process and customer. 2. Developing and empowering people. 3. Encouraging creativity, innovation and team work. 4. Using effective information technology. General production: The healthcare sector has been growing at a frenetic pace in the past few years. The Corporate healthcare Industry is expanding its wings in diverse areas inclusive of clinical services, paramedical outsourcing, Healthcare IT, Pharmaceutical & Biotechnology ar eas , medical research, clinical outsourcing , rehabilitation . The concept of corporate healthcare has added new dimensions to the entire basket of the services. AMC 30
  • 31. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Nagarjuna Healthcare brings a gamut of these services in a comprehensive & holistic manner to the society. It envisages a platform sufficing all the needs of healthcare arena from technology, clinical services, Pharmaceutical, rehabilitation to outsourcing making it in true sense the global healthcare hub. Nagarjuna Healthcare produces quality p olyherbal formulations. To monitor quality, many endangered herbs are grown by the company on its farmland. The principles of Good Manufacturing Practices (GMP) are rigorously followed in the plant and the company prides itself being environment friendly. As part of the environment control system, it has installed a modern effluent treatment plant long before regulations mandated it A high stress on quality, several quality circles and special projects teams working on Total Quality Management (TQM) project s make quality a way of life. 3.3 PRODUCT PROFILE Nagarjuna has 427 traditional medicines and 27 patent medicines A. TRADITIONAL MEDICINES The important traditional medicines of Nagarjuna are: 1. Arishtams 2. Oils 3. Kuzhambus 4. Ghurutham 5. Lehyams 6. Tablets 7. Avarthis 8. Kashayams AMC 31
  • 32. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 9. Choornams Arishtams These are fermented types of medicines prepared adding honey , Jiggery , sugar and the powder of some medicines including spices .These preparations will have an alcohol content of 6 -10% , which is generated due to the fermentation process .Self –fermented preparations using Kashayams are called Arishtams and using boiled and cooled water or juice of herbs is called Asavams. 1. Oils These are medicated oils. Decoction juice, milk etc, is added to oils like sesame oil, coconut oil or and is heated with powdered raw drug, until the water content evaporate completely. In this process, the medicinal extracts of the raw drugs make the oils medicated. 2. Kuzhambu These are only for external application, unique to Kerala. A mixture of sesame oil, ghee and castor oil substitutes oil base of medicines for external application. 3. Ghurutham Ghuruthams are medicated preparations of ghee. Ghee is medicated by adding decoction, power, juice etc are processing until the ghee becomes medicated add water freely. 5. Lehyams Lehyams are semi- solid preparation of drug, prepared with the addition of jiggery or sugar candy and boiled with the prescribed liquid and fine power of drugs, until the correct constituency is obtained. 6. Tablets AMC 32
  • 33. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED The process for these includes extraction of herbs with various solvents and concentration of decoctions, mixing and granulation. 7. Aavarthies Aavarthies come under the category of medical oil. Here the selected quantity of oil being medicated by adding medicines repeatedly. The process of medication is repeated to 7, 14, 41, to1 01 times. This enhances the potency of oil. 8. Kashayams Disintegrated drugs are concentrated and extracted into water. The drugs are boiled in water and are concentrated. 9. Choornams Choornams are preparation made from into power from using heavy pulverized OVER THE COUNTER PRODUCTS (OTC) Name Packing Ayurvedic tooth powder 50 g Chyavanaprasam 250, 500 g 1 kg Dandruff hair oil 100 ml Digest drops 25 ml Kerapookuladi Lahyams 400 g Kids oil 100 ml Nagarjuna agmark honey 50,100,200,500 g Nagarjuna ayurvedic soap 15,75 g Nagarjuna snana choornam 50 g Nagarjuna thali podi 50 g AMC 33
  • 34. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED B. PATENTS-PROPERIETARY MEDICINES The important patents –proprietary medicines of Nagarjuna are 1. CARDOSTAB TABLET Effective in hypertension due to any cause . 2. GASON It is a strong anti-flatulent drug. 3. HAEMATONE Ideal medicine for splenetic and hepatic disorder . 4. HALIN Effective in common cold, nasal congestion and sinusitis . 5. NAGARJUNA ELADASAMOOLA LEHYAM For all kinds of cough, sore throat and dyspnoea . 6. NATURAL TABLETS For gas troubles in-digestion etc. 7. RHEUMATIC BALM External application in rheumatic etc. 8. SMRITHY GRANULES It improves the normal brain functions. Excellent in i mproving memory, grasping power intelligence thinking power especially in children. 9. THALIS PATHRATHI TABLETS Effective for cough, distaste, spruce and sore throat . 10. NAGARJUNA HONEY Honey packed in small bottles for use in homes and with food . AMC 34
  • 35. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Area of operation The company has not limited its operations to the Boundaries of Kerala alone, but has extended to 17 states outside Kerala. The main areas of operations are Karnataka, Andhra Pradesh, Goa, Delhi, Maharashtra, Gujarat, U.P, M.P, Rajasthan, Orissa, and Uttaranchal. Nearly 150 franchises with services of Doctors and quality medicines are already operating in outside Kerala. Russia, Sri Lanka, U V, Bahrain etc. are some new market, which they have opened last year. They have already started a treatment centre in West Indies. Nagarjuna presences in exports now extend to Asian, South American and Middle East markets, operations have ready been started to countries such as Canada, Kuwait and other Gulf Countries, Singapore etc... Unlike the other market, these markets are steady market where the company gets consistent businesses. Key personnel Managing director V.G. Devdas Namboodiripad Directors P.S.Vijayakumar P.P.Namboodiri Leena Devdas V.G.Jathaveedan Bankers State Bank of Travancore AMC 35
  • 36. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED Competitor information The major competitors of Nagarjuna Ayurvedic group are the following companies:- i. Kottakkal aryavaidysala ii. Ashtavaidyan Thaikkattu mooss Vaidyarnum Oushadhasala iii. Pankaja Kasthuri herbal India limited iv. Dhanwanthari vaidyasala v. SD Pharmacy vi. Oushadi Among them the most popular or more competing companies are kottakkal aryavaidyasala and oushadi oushadasala. A comparison between Nagarjuna and these companies performance are as follows. PARTICULARS NHCL KOTTAKKAL OUSHADI MARKET SHARE 36% 28% 18% NO.OF 480 505 340 PRODUCTS LABOUR FORCE 500 510 400 CUSTOMER 71% 69% 58% SATISFACTION AMC 36
  • 37. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED 3.4 ORGANISATION CHART MD Finance Marketing HR Dept R & D Dept Dept Dept Hr Sales Accountants Researchers Executives Executives 3.5FUNCTIONAL DEPARTMENT OF THE ORGANISATION FINANCE DEPARTMENT: Chief financial officer is the head here. Under him is finance manager, finance & systems manager and manager of IT. PHARMACEUTICAL DEPARTMENT: The head of this department is Business head. Under him are Sr.Manager Training, Manager of Marketing Service, Group Product Manager and Manager of Distribution. AMC 37
  • 38. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED PERSONAL CARE DEPARTMENT: The head of this department is Business head of Personal Care. Under him is National Sales Manager and Marketing Manager. CONSUMER HEALTH DIVISION: Business head of Consumer Division is the head of this department. Under him is Advertising Manager. ANIMAL HEALTH DEPARTMENT: The head of this department is Business head of Animal Health Division. Under him is Business Manager and Product Manager. INTERNATIONAL MARKETING: International Marketing Manager is the head here. CORPORATION COMMUNICATION: Corporate Communication Manager is the head there. HUMAN RESOURCE DEPARTMENT: Human Resource Head is the chief here. Under him is HR Senior Manager, Senior Manger Administration and Legal Manger. AMC 38
  • 39. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED MANUFACTURE DEPARTMENT: The head of this department is Head Manufacturer. Under him are Senior Manager Materials, Senior Manager Engineering S ervice, Senior Manager Production and Senior Manger Planning. QUALITY DEPARTMENT: The head of this department is Head Quality Assurance. Under him is Quality Assurance Manager. AMC 39
  • 40. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED DATA INTERPRETATION AND INTERPRETATION TABLE 1: TABLE SHOWING THE AWARENESS OF AYURVEDIC PRODUCTS. Attributes No of respondents Percentage YES 100 100 NO 0 0 Total 100 100 Interpretation: It is observed that in Bangalore City 100% of the respondents are aware of the Ayurvedic Products. Inference : The most of the respondents are aware about ayurvedic products. AMC 40
  • 41. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 1 GRAPH SHOWING NUMBER OF RESPONDENTS AWARE ABOUT AYURVEDUIC PRODUCTS 120 100 Percentage 80 100 60 40 20 0 0 Yes No AMC 41
  • 42. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE 2: TABLE SHOWING NUMBER OF RESPONDENTS USING AYURVEDUIC PRODUCTS Attributes No of respondents Percentage (%) YES 78 78 NO 19 19 DON’T KNOW 3 3 Total 100 100 Interpretation: It is observed that in Bangalore City 78% of the Respondents are using Ayurvedic Products. Inference: From the table it is noted that out of 100 Respondents, 78 of the respondents are using ayurvedic products, 19 of the respondents are not using ayurvedic products and 3 respondents don’t know about this products AMC 42
  • 43. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 2 GRAPH SHOWING NUMBER OF RESPONDENTS USING AYURVEDUIC PRODUCTS 90 80 78 70 Percentage 60 50 40 30 19 20 10 3 0 Yes No Don’t Know AMC 43
  • 44. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE 3: TABLE SHOWING VARIOUS KINDS OF AYURVEDIC PRODUCTS USING BY THE RESPONDENTS Attributes Score Rank Medicines 34 1 Cosmetics 26 2 Herbal 19 3 Ayurvedic Oil 16 4 Aristam 5 5 . Interpretation: It is observed that in Bangalore City, first importance has given to the Medicines, second importance has been given to the Cosmetics, third importance given to the Herbal, fourth importance has given to Ayurvedic Oil and last importance is given to the Aristam product. Inference: From the table it is noted that out of 100 Respondents, 34 respondents are choosen Medicine, 26 respondents have choosen Cosmetics, 19 respondents has choosen Herbal, 16 respondents are using Ayurvedic oils and 5 respondents are using Aristam Products. AMC 44
  • 45. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 3 GRAPH SHOWING VARIOUS KINDS OF AYURVEDIC PRODUCTS USING BY THE RESPONDENTS 5 4 Rank 3 2 1 AMC 45
  • 46. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 4: TABLE SHOWING DURATION OF USING AYURVEDIC PRODUCTS Attributes No of respondents Percentage 1 - 2 Years 30 38 2 - 5 Years 21 27 5 - 10 Years 15 20 More than 10 Years 12 15 Total 78 100 Interpretation: We can see from the survey that from the past there is an increase in the respondents for using Ayurvedic products. Inference : It is observed that out of 78 respondents, 30 respondents using Ayurvedic products for 1 to 2 years, 21 of them are using for 2 to 5 years, 15 of them are using for 5 to 10 years and 12 of them are using for more than 10 years. AMC 46
  • 47. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 4 GRAPH SHOWING DURATION OF USING AYURVEDIC PRODUCTS 38 Percentage 27 20 15 1 to 2 Years 2 to 5 Years 5 to 10 Years More than 10 year AMC 47
  • 48. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 5: TABLE SHOWING AYURVEDIC PRODUCTS OFTEN USED BY THE RESPONDENTS Attributes No of respondents Percentage Regular 16 21 Some time 44 56 Rarely 18 23 Total 78 100 Interpretation: It is observed that in Bangalore City, 21% of the respondents are using these products regularly, 56% of the respondents are using these products sometimes and 23% percentage of the respondents are using these products rarely. Inference: From the table it is noted that out of 78 respondents, 16 Respondents are using these products regularly, 44 of the respondents sometimes using these products and 18 of the respondents are using these products rarely. AMC 48
  • 49. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 5 GRAPH SHOWING AYURVEDIC PRODUCTS OFTEN USED BY THE RESPONDENTS 56 Percentage 23 21 Some time Rarely Regular AMC 49
  • 50. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 6: TABLE SHOWING REASONS FOR USING AYURVEDIC PRODUCTS Attributes Score Rank No side effects 420 1 Belief 357 2 Availability 282 3 Other reasons 190 4 Cost effective 181 5 Taste 131 6 Interpretation: It is observed that in Bangalore City, more importance of using these products because of no side effects and belief. Inference: It is observed from the table that, 1st rank given to the No side effects, 2nd rank given to the Belief, 3rd r ank given to the Availability in the market, 4th rank given to the others, 5th rank given to the cost effective 6th rank given to the Taste. AMC 50
  • 51. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 6 GRAPH SHOWING REASONS FOR USING AYURVEDIC PRODUCTS 7 6 6 5 5 4 4 3 3 Rank 2 2 1 1 0 AMC 51
  • 52. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE 7: TABLE SHOWING GETTING INFORMATION ABOUT AYURVEDIC PRODUCTS Attributes Percentage Rank TV 32 1 Magazine 24 2 Doctor 20 3 Internet 13 4 Friends / Relatives 7 5 Others 4 6 Interpretation We can see from the survey that TV, Magazines and Doctors are the main Media for getting information about Ayurvedic Products. Inference: It is observed that 1st rank given to the TV, 2nd rank given to the Magazines and, 3rd rank given to the Doctor, 4th rank given to the Internet, 5th rank given to the Friends and Relatives and 6th rank given to the Others. AMC 52
  • 53. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH 7 GRAPH SHOWING GETTING INFORMATION ABOUT AYURVEDIC PRODUCTS 6 5 Rank 4 3 2 1 Magazine Internet Others TV Relatives Doctor Friends / AMC 53
  • 54. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 8: TABLE SHOWING REFERING FACTORS TO PURCHASE AYURVEDIC PRODUCTS Attributes Score Rank Friends / Relatives 52 1 Doctor 46 2 Culture & Traditions 33 3 Self Belief 12 4 Interpretation We can see from the survey that Friends/Relatives and doctor are the main Buying factor of Ayurvedic products Inference: It is observed that, 1st rank has given to the Friends/Relatives, 2nd rank to doctor, 3rd rank given to Culture and Tradition and 4th rank to the self relief which influences respondents to purchase Ayurvedic products. AMC 54
  • 55. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH 8 GRAPH SHOWING REFERING FACTORS TO PURCHASE AYURVEDIC PRODUCTS 4.5 4 4 3.5 3 3 Rank 2.5 2 2 1.5 1 1 0.5 0 Friends / doctor Culture & self belief Relatives Traditions AMC 55
  • 56. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 9: TABLE SHOWING SIGNIFICANT REASON FOR BUYING AYURVEDIC MEDICINAL PRODUCTS Attributes Score Rank Side Effect Factor 66 1 Belief Factor 54 2 Relief Factor 52 3 Cost & saving factor 21 4 Interpretation It is observed that No side effect and Belief is a main significant factor for the respondents to buy the Ayurvedic medicinal products. Inference: We can see from the above table that, 1st rank has given to the No Side effect factor, 2nd rank to the Belief fact or, 3rd rank to the Relief factor and 4th rank to the cost & saving factor which has significant reason for buying Ayurvedic medicinal products. AMC 56
  • 57. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 9 GRAPH SHOWING SIGNIFICANT REASON FOR BUYING AYURVEDIC MEDICINAL PRODUCTS 4 3 Rank 2 1 AMC 57
  • 58. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE 10: TABLE SHOWING WHETHER THE PERFORMANCE OF AYURVEDIC PRODUCTS Attributes No of respondents Percentage Highly satisfied 11 14 Satisfied 36 46 Neither satisfied nor 25 32 satisfied Not satisfied 6 8 Total 78 100 Interpretation: So, it can be concluded that the most of the respondents are satisfied with ayurvedic products. Inference: From the above table shows that the most of the respondents that is 36 respondents are satisfied with ayurvedic products, 11 respondents are highly satisfied with the ayurvedic products, 25 respondents are neither satisfied nor satisfied with the ayurvedic products and 6 respondents are not satisfied with the ayurvedic products. AMC 58
  • 59. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 10 GRAPH SHOWING WHETHER THE PERFORMANCE OF AYURVEDIC PRODUCTS 50 45 40 35 Percentage 30 25 20 15 10 5 0 Highly satisfied Neither Not satisfied satisfied satisfied nor satisfied AMC 59
  • 60. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 11: TABLE SHOWING MAJOR FACTORS CONTRIBUTE TO BE A SUCCESSFUL AYURVEDIC COMPANY Attributes Score Rank Quality 437 1 No side effects 374 2 Brand Image 302 3 Cost effectiveness 210 4 Easy availability 167 5 Other reasons 73 6 . Interpretation: We can see from the survey that a Success of Ayurvedic company based on Quality, Brand image and No side effects which is a main attributes for selecting Ayurvedic products by the respondents. Inference: It is observed that 1st Rank has given to the quality, 2nd rank to the No Side Effect, 3rd rank to Brand Image, 4th rank to the Cost Effectiveness, 5th rank to Easy Availability ad 6th rank to the other reasons which is the major factors contribute to be a successful Ayurvedic company AMC 60
  • 61. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH 11 GRAPH SHOWING MAJOR FACTORS CONTRIBUTE TO BE A SUCCESSFUL AYURVEDIC COMPANY 6 5 4 Rank 3 2 1 Quality effectiveness Easy Availability No side effects Brand Image Other reasons Cost AMC 61
  • 62. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 12: TABLE SHOWING RESPONDENTS OPINION ON AVAILABILITY OF AYURVEDIC PRODUCTS Attributes No of respondents Percentage Excellent 2 3 Good 17 22 Satisfactory 28 36 To be improved 22 28 Poor 9 11 Total 78 100 Interpretation: From the table out of 100 respondents, 3% of them suggested Excellent, 22% have them suggested Good, 36 % of them suggested Satisfactory, 28% of them suggested to be improved and 11% of them suggested Poor with regards to the availability of Ayurvedic products. Inference: It is observed that out of 78 respondents, 2 of the respondents have suggested Excellent, 17 of them have suggested Good, 28 of them suggested Satisfactory, 22 of the respondents have suggested to be improved and only 9 of them have suggested Poor. AMC 62
  • 63. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 12 GRAPH SHOWING RESPONDENTS OPINION ON AVAILABILITY OF AYURVEDIC PRODUCTS 36 28 Percentage 22 11 3 AMC 63
  • 64. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED TABLE NO 13: TABLE SHOWING RESPONDENTS OPINION ABOUT THE QUALITY AND RELIEF OBTAINED BY USING AYURVEDIC PRODUCTS Attributes No of respondents Percentage Excellent 10 13 Good 28 36 Satisfactory 36 46 Poor 4 5 Total 78 100 Interpretation We can see from the survey that Ayurvedic products used by the respondents have suggested Quality and Relief is an effective tool. Inference: It is observed that out of 78 respondents, 10 of the respondents have suggested Excellent, 28 of them have suggested Good, 36 of them suggested Satisfactory and only 4 of them have suggested Poor. AMC 64
  • 65. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED GRAPH NO 13 GRAPH SHOWING RESPONDENTS OPINION ABOUT THE QUALITY AND RELIEF OBTAINED BY USING AYURVEDIC PRODUCTS 46 36 Percentage 13 5 Excellent Good Satisfactory Poor AMC 65
  • 66. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED FINDINGS  It’s found out that 100% of the respondents in Bangalore are aware of Ayurvedic products, where only 78% of them are using Ayurvedic products.  Respondents are using various kinds of Ayurvedic products where they have given more importance to the Medicines, Cosmetics and Herbal and least importance given to the Ayurvedic oil and Aristam.  Reasons of using Ayurvedic products by the respondents are mainly because of No side effects and Belief.  Respondents are getting information regarding Ayurvedic products is mainly through TV, Magazine, Doctor and Internet  It is observed that from the past usage of the Ayurvedic products by the respondents in bangalore is quietly increasing.  It is found out a success of Ayurvedic Company is based on mainly few factors i.e. Quality of the product, no side effects, and brand image.  It is found out that most of the respondents feel good with regards to the quality and relief of Ayurvedic products after using.  Some of the Respondents don’t like Taste of Ayurvedic medicine, that’s why sometimes it hesitate them to purchase.  Respondents don’t necessarily seem t hat the entire family should use only Ayurvedic Products.  Respondents in Bangalore feel that Quality, No Side Effects and Relief are an effective tool of Ayurvedic products.  Respondents are purchasing Ayurvedic products mainly because of No chemicals and No Side Effects. AMC 66
  • 67. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED SUGGESTIONS  Past usage of Ayurvedic products are neglected. Consumers are not much aware about the Ayurvedic products which have come out in the market especially with regards to the Ayurvedic Medicines which keeps them healthy. To make consumers aware about the Ayurvedic products transfer of information is very much necessary. There are few methods were the information can transfer to the consumers which can be done through Advertisement either through audio or visual or both, Magazines.  Whenever the product is to be launched in the market, prior to launching it is quite necessary to collect consumers’ opinion directly by the company.  Distribution counters of the Ayurvedic Company are an importa nt measure to capture in the market which keeps the reputation of the company and there will be sense of choice by the consumers.  Consumers are one of the primary tasks to be carried on by the company for its marketing development which helps in brand identification, benefits in using the products, cost of the products etc.  There should be improvement in the Taste of Ayurvedic medicine, if there is good taste in the medicine, were consumer feels to purchase the products  If there is more availability of Ayurvedic products in the market, automatically consumers come to know about the Ayurvedic products.  Consumers mainly purchase those Ayurvedic products which have brand image in the market and even quality, so for that company needs to come out with the advertisements in the market, were there will be sense of choice by the consumers. AMC 67
  • 68. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED AMC 68
  • 69. A STUDY ON MARKET POTENTIAL FOR AYURVEDIC PRODUCTS WITH REFERENCE TO NAGARJUNA HERBAL CONCENCENTRATES LIMITED CONCLUSION Nagarjuna Healthcare product is a major force in health care, growing at a spectacular rate - with new clinics, new market strategies, new products, and new cures.Nagarjuna Healthcare product’s main motto t o maintain international quality standards, customer-friendly prices and proudly participating in securing India’s rightful place in the global economy. Consumer demand regarding Ayurvedic products should be based on their needs. More research is needed prior to the launching of the products. Market share of Ayurvedic products depends on market strategy and market potentiality in the market. Thus, Ayurveda is a holistic science of wellness based on creating harmony between two fundamental complementary forces, movement, observed in respiration, circulation, digestion, elimination and in the nervous system, and stability which provides the structure to support movement. Ayurved a works through keeping these forces in balance, which creates harmony with this natural rhythm found in all life. Harmony reflects itself in wellness just as all disease grows from an imbalance. Developing new applications, methodologies & innovative techniques to integrate data, information & knowledge to fuel the evolution of Healthcare Informatics industry AMC 69