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Working With Employees

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ahmad bassiouny
ahmad bassiouny

Working With Employees

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Chapter 15 WORKING WITH EMPLOYEES
“Management Talk” ,[object Object],[object Object]
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Understanding Management REI (Recreational Equipment Inc.) has repeatedly been named to Fortune magazine’s list of “100 best companies to work for in America.” The outdoors and sporting goods retailer has earned this distinction by offering employees a unique set of benefits, including flexible health, life, and disability insurance plans, an employee profit-sharing plan, and a “challenge grant” program that encourages employees to test REI products on wilderness adventures.
Management Skills ,[object Object],[object Object]
Sec. 15.1: Meeting Personnel Needs ,[object Object]
What You’ll Learn ,[object Object],[object Object],[object Object]
Why is this important? ,[object Object]
How Companies Select Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Online Source: www.workforceinfo.state.il.us (Career Click)
How Companies Select Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SAMPLE : Title: Receptionist Duties and responsibilities: Receives and directs phone calls, greets visitors, receives and sorts mail and packages, orders office and kitchen supplies, key documents when required Qualifications: High school graduate. Needs good communication skills and ability to get along with people. Keying speed of 45 words per minute. Experience desirable but not necessary. Salary: $20,000- $25,000, depending on experience
Alternatives to Adding Staff ,[object Object],[object Object],[object Object],[object Object],[object Object]
Freelancers ,[object Object],[object Object],[object Object]
Interns ,[object Object],[object Object]
Temporary Workers ,[object Object],[object Object],[object Object]
How Companies Recruit Employees Classified Ads Get the readers attention Stimulate the reader’s interest Present a solid specific fact End ad with a call to action Employment Agencies Find employees for businesses and other institutions Try to match people with jobs their looking for to the right business Charge a fee when they are successful College Placement Centers Most college and universities have them Collect info on career and employment opportunities Make them available to students or graduates No fee is charged Ask college to make you business listed at their placement center
How Companies Recruit Employees Often businesses except referrals from reliable sources on a good applicant for a job their offering On the world wide web mostly all companies use their business web sites to post job availability and have online applications Also businesses can mention their location for people to apply Online Job Search Databases Post Classified Ads and Resumes www.monster.com www.careerpath.com www.careerbuilder.com Referrals World Wide Web
The Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Selection Process Common Employment Tests Records changes in physical response as a person responds to questions to determine whether responses are truthful Polygraph Test Attempts to define personality traits Psychological Test Categorizes applicant’s interests relative to the job Interest Test Measures performance on a sample of the work required in the job Proficiency Test Measures knowledge related to a particular job Job Knowledge Test Measures strength, dexterity, and coordination Psychomotor Test Measures capacity to learn a particular subject or skill Aptitude Test
The Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Legal Considerations in Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Legal Considerations in Selection ,[object Object],[object Object],[object Object],[object Object],Findlaw.com source: GRIGGS v. DUKE POWER CO., 401 U.S. 424 (1971)
Legal Considerations in Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Findlaw.com source: ALBEMARLE PAPER CO. v. MOODY, 422 U.S. 405 (1975)
Transfers, Promotions, and Separations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Transfers, Promotions, and Separations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transfers, Promotions, and Separations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training Employees ,[object Object],[object Object],[object Object],[object Object],[object Object]
Training Employees ,[object Object],[object Object],[object Object],[object Object]
Percentage of Organizations Using Various Methods for Employee Training ,[object Object]
Extension Activity!!! ,[object Object],[object Object]
15. 1: Chapter Summary ,[object Object],[object Object],[object Object]
Sec. 15.2: Rewarding Performance ,[object Object],[object Object]
What You’ll Learn ,[object Object],[object Object],[object Object],Why is this Important? “Reward systems are developed to maintain employee motivation. It is necessary to evaluate performance and provide feedback to produce positive results.”
How is Performance Measured? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How is Performance Measured? ,[object Object],[object Object],[object Object],[object Object],[object Object]
How is Performance Measured? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How is Performance Measured? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How is Performance Measured? ,[object Object],[object Object],[object Object],[object Object]
How is Performance Measured? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How is Performance Measured? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Providing Feedback ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Legal Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Reward System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Extrinsic Rewards Intrinsic Rewards
Relating Rewards to Performance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Online Source: 1998 InfoWorld Compensation Survey
15. 2: Chapter Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
Writing Skills ,[object Object]
Assessing Team Skills ,[object Object],[object Object]
Internet Skills ,[object Object]

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Working With Employees

  • 1. Chapter 15 WORKING WITH EMPLOYEES
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  • 4. Understanding Management REI (Recreational Equipment Inc.) has repeatedly been named to Fortune magazine’s list of “100 best companies to work for in America.” The outdoors and sporting goods retailer has earned this distinction by offering employees a unique set of benefits, including flexible health, life, and disability insurance plans, an employee profit-sharing plan, and a “challenge grant” program that encourages employees to test REI products on wilderness adventures.
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  • 15. How Companies Recruit Employees Classified Ads Get the readers attention Stimulate the reader’s interest Present a solid specific fact End ad with a call to action Employment Agencies Find employees for businesses and other institutions Try to match people with jobs their looking for to the right business Charge a fee when they are successful College Placement Centers Most college and universities have them Collect info on career and employment opportunities Make them available to students or graduates No fee is charged Ask college to make you business listed at their placement center
  • 16. How Companies Recruit Employees Often businesses except referrals from reliable sources on a good applicant for a job their offering On the world wide web mostly all companies use their business web sites to post job availability and have online applications Also businesses can mention their location for people to apply Online Job Search Databases Post Classified Ads and Resumes www.monster.com www.careerpath.com www.careerbuilder.com Referrals World Wide Web
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  • 19. The Selection Process Common Employment Tests Records changes in physical response as a person responds to questions to determine whether responses are truthful Polygraph Test Attempts to define personality traits Psychological Test Categorizes applicant’s interests relative to the job Interest Test Measures performance on a sample of the work required in the job Proficiency Test Measures knowledge related to a particular job Job Knowledge Test Measures strength, dexterity, and coordination Psychomotor Test Measures capacity to learn a particular subject or skill Aptitude Test
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