[Slides] key considerations to look for in managed services

Agusto Sipahutar
Agusto SipahutarEngineer em Infinys System Indonesia
Key Considerations
to Look for in
Managed Services
Thursday, 14 October 2021
@infinyscloud
Began the operation in 2007 with the first Hosted Exchange 2003 service in Indonesia, PT Infinys System Indonesia (Infinys) is the pioneer and
one of the leader in the Cloud Computing industry in the country.
Infinys services are ranging from Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Backup as a Service (BaaS) applied on:
To support its Cloud Computing business, Infinys operates in two data centers (location based in Jakarta). Infinys running on multiple
connections with each of local bandwidth (OpenIXP, IIX and C2IX) is 10 Gbps and international bandwidth is 600 Mbps. All of Infinys
services have 99.5% guaranteed uptime.
Cloud
Server
virtual server services with
various operating system
to choose from
Cloud
Apps
it’s a integrated services
among enterprise email
system (Microsoft 365 and
Google Suite).
Backup
Service
Complete data protection
solution, easy to use, and
suitable for your business
PT. Infinys System Indonesia
@infinyscloud
Public Cloud
Private Cloud
Hybrid Cloud
Infrastructure as a Service (IaaS)
@infinyscloud
Software as a Service (SaaS)
Email Services
Monitoring
Secured cloud services
included
Premium Office apps
included (not available to
packages)
Secured cloud services
included
Microsoft 365 Google Workspace C2 Mail
Mail Exchange
@infinyscloud
Only
maintain
existing
customer
Backup as a Service (BaaS)
Kilat Protect
Complete data protection solution, easy to use, and suitable
for your business
Features and Specifications :
Reliable and fast Complete protection on
more than 20 platforms
One integrated
security service
Secure cloud data
centers from Acronis
@infinyscloud
8 Benefit Cloud Computing
@infinyscloud
1. Cost Saving
Cost saving is one of the biggest Cloud Computing benefits. It helps you to save
substantial capital cost as it does not need any physical hardware investments.
Also, you do not need trained personnel to maintain the hardware. The buying
and managing of equipment is done by the cloud service provider.
2. Strategic Edge
Cloud computing offers a competitive edge over your competitors. It is one of
the best advantages of Cloud services that helps you to access the latest
applications any time without spending your time and money on installations.
3. High Speed
Cloud computing allows you to deploy your service quickly in fewer clicks. This
faster deployment allows you to get the resources required for your system
within fewer minutes.
4. Back-up and restore data
Once the data is stored in a Cloud, it is easier to get the back-up and recovery of
that, which is otherwise very time taking process on-premise.
Benefit Cloud Computing
@infinyscloud
5. Unlimited resources capacity
The cloud offers almost limitless storage capacity. At any time you can quickly
expand your storage capacity with very nominal monthly fees.
6. Security
RapidScale claims that 94% of businesses saw an improvement in security after
switching to the cloud, and 91% said the cloud makes it easier to meet government
compliance requirements
7. Mobility
Employees who are working on the premises or at the remote locations can easily
access all the could services. All they need is an Internet connectivity.
8. Collaboration
The cloud computing platform helps employees who are located in different
geographies to collaborate in a highly convenient and secure manner.
7 Considerations When Choosing a Data Center
@infinyscloud
1. Location
Location is one of the most important factor when selecting your data center. Like
DC must be connected to stable internet network, from geographical point of view
it is safe from floods, earthquakes, landslides, or from other hazardous areas, and
if easy to maintain or visit from your IT Team when it needed.
2. Electricity / Power supply
TIER 3 this is a common data center now provide. In this category, there must be
multiple active power and cooling distribution paths available, but only 1 path
(path) is active, including components for redundant (N+1). Availability rate,
99.982%.
3. Network Services Capacity
Data center must provide a good bandwidth capacity both Local and
International bandwidth.
4. Secure
Data centers should use software and technology that protect your assets, but
they should also have strong physical security. Your center should have proper
locks, surveillance, and depending on the size, even security personnel.
7 Considerations When Choosing a Data Center
@infinyscloud
5. Reputation
Reputation of data center, you can find out a lot from internet or other users like
read the testimonial, feedback, etc.
6. Flexibility and Scalability
If your business faces a lot of changing requirements as you pivot to different
projects, it's vital to find a data center who can keep up with your demands.
7. Support
Reliable support from IT Support and fast respond to answer / solve the problem.
This is the one of point that you need to be considered.
Why Infinys Data Center ?
@infinyscloud
• Tier 3
TIER 3 this is a common data center now provide. In this category, there must be
multiple active power and cooling distribution paths available, but only 1 path
(path) is active, including components for redundant (N+1). Availability rate,
99.982%.
• Passed ISO 27001
ISO 27001 is an international standard in implementing information security
management systems or better known as Information Security Management
Systems (ISMS).
• Passed ISO 9001:2015
ISO 9001:2015 Quality Management System (QMS) is internationally
recognised as the world’s leading quality management standard and has
been implemented by over one million organizations in over 170 countries
globally.
• Infrastructure
Local bandwidth (OpenIXP, IIX and C2IX) is 10 Gbps and international
bandwidth is 600 Mbps
• Support
Team support at 24/7/365, and also provide managed services.
How to Subscribe Our Service
Want to Use
Cloud Service
Need Managed
Service?
Consultation with Sales Team
Infinys and make sure client
get a better solution
Need a
Trial
Service?
Trial Services
Created for
certain period
Trial Suspended,
Sales will inform
the customer
Yes
Order Accepted, and
Cloud Service created
with Managed Service
Welcome as
Infinyscloud
Customer
END
No
Yes
Go to CloudKilat
Portal and Order
Cloud
Order Accepted and
Cloud Services
created
Welcome as
CloudKilat
Customer
END
No
@infinyscloud
Feel Free
Consultation
Managed Services
Managed cloud services are the partial or complete management and control of a client's cloud
platform, including migration, maintenance and optimization. By using a managed cloud service
provider, a business can ensure its cloud resources run efficiently.
@infinyscloud
Scope Infinys Managed Services
@infinyscloud
We effectively become an extension of you company’s IT department so that you
can focus on your core business
Automatically subscription service
that under Infinyscloud
Outsourcing outside
Infinyscloud Service
Managed Service Utility For Companies
@infinyscloud
Monitoring and makes sure you
services always up and running
Monitoring
Resource usage activity report
Reporting
Optimization to make
the service running well
Improve
Always support by 24/7/365 and
give a good advise if needed
Proactive Support
Able to remote and troubleshoot
the request
Remote Support
Makes sure you services always
up and running
Maintain
Benefit Of IT Managed Service
Flat, Predictable Spending , offer flexibility in
the sense that you can choose. This helps
maintain a consistent monthly bill, leading to
predictable spending and accurate budgets.
Efficiency and Productivity Boost, customer
just focus on your core business and can use
existing resources to be allocated to other
activities.
Cut Time to Market, can save costs and shorten
time to market and improve various service
levels. Adopting cloud managed services is a
massive enabler of standardization and
automation.
Support from Experts, Infinys have many
experiences technical. So the company does not
have to worry about the lack of IT resources.
Up-Time with SLA, with the SLA we will make
sure your operasional system is always online.
Reinvest In Your Business, By using Infinys
Managed Service, the company can reallocate
the excess funds previously budgeted for the
information technology unit to your business
development area.
@infinyscloud
@infinyscloud
Thank You
www.infinyscloud.com
1 de 16

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[Slides] key considerations to look for in managed services

  • 1. Key Considerations to Look for in Managed Services Thursday, 14 October 2021 @infinyscloud
  • 2. Began the operation in 2007 with the first Hosted Exchange 2003 service in Indonesia, PT Infinys System Indonesia (Infinys) is the pioneer and one of the leader in the Cloud Computing industry in the country. Infinys services are ranging from Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Backup as a Service (BaaS) applied on: To support its Cloud Computing business, Infinys operates in two data centers (location based in Jakarta). Infinys running on multiple connections with each of local bandwidth (OpenIXP, IIX and C2IX) is 10 Gbps and international bandwidth is 600 Mbps. All of Infinys services have 99.5% guaranteed uptime. Cloud Server virtual server services with various operating system to choose from Cloud Apps it’s a integrated services among enterprise email system (Microsoft 365 and Google Suite). Backup Service Complete data protection solution, easy to use, and suitable for your business PT. Infinys System Indonesia @infinyscloud
  • 3. Public Cloud Private Cloud Hybrid Cloud Infrastructure as a Service (IaaS) @infinyscloud
  • 4. Software as a Service (SaaS) Email Services Monitoring Secured cloud services included Premium Office apps included (not available to packages) Secured cloud services included Microsoft 365 Google Workspace C2 Mail Mail Exchange @infinyscloud Only maintain existing customer
  • 5. Backup as a Service (BaaS) Kilat Protect Complete data protection solution, easy to use, and suitable for your business Features and Specifications : Reliable and fast Complete protection on more than 20 platforms One integrated security service Secure cloud data centers from Acronis @infinyscloud
  • 6. 8 Benefit Cloud Computing @infinyscloud 1. Cost Saving Cost saving is one of the biggest Cloud Computing benefits. It helps you to save substantial capital cost as it does not need any physical hardware investments. Also, you do not need trained personnel to maintain the hardware. The buying and managing of equipment is done by the cloud service provider. 2. Strategic Edge Cloud computing offers a competitive edge over your competitors. It is one of the best advantages of Cloud services that helps you to access the latest applications any time without spending your time and money on installations. 3. High Speed Cloud computing allows you to deploy your service quickly in fewer clicks. This faster deployment allows you to get the resources required for your system within fewer minutes. 4. Back-up and restore data Once the data is stored in a Cloud, it is easier to get the back-up and recovery of that, which is otherwise very time taking process on-premise.
  • 7. Benefit Cloud Computing @infinyscloud 5. Unlimited resources capacity The cloud offers almost limitless storage capacity. At any time you can quickly expand your storage capacity with very nominal monthly fees. 6. Security RapidScale claims that 94% of businesses saw an improvement in security after switching to the cloud, and 91% said the cloud makes it easier to meet government compliance requirements 7. Mobility Employees who are working on the premises or at the remote locations can easily access all the could services. All they need is an Internet connectivity. 8. Collaboration The cloud computing platform helps employees who are located in different geographies to collaborate in a highly convenient and secure manner.
  • 8. 7 Considerations When Choosing a Data Center @infinyscloud 1. Location Location is one of the most important factor when selecting your data center. Like DC must be connected to stable internet network, from geographical point of view it is safe from floods, earthquakes, landslides, or from other hazardous areas, and if easy to maintain or visit from your IT Team when it needed. 2. Electricity / Power supply TIER 3 this is a common data center now provide. In this category, there must be multiple active power and cooling distribution paths available, but only 1 path (path) is active, including components for redundant (N+1). Availability rate, 99.982%. 3. Network Services Capacity Data center must provide a good bandwidth capacity both Local and International bandwidth. 4. Secure Data centers should use software and technology that protect your assets, but they should also have strong physical security. Your center should have proper locks, surveillance, and depending on the size, even security personnel.
  • 9. 7 Considerations When Choosing a Data Center @infinyscloud 5. Reputation Reputation of data center, you can find out a lot from internet or other users like read the testimonial, feedback, etc. 6. Flexibility and Scalability If your business faces a lot of changing requirements as you pivot to different projects, it's vital to find a data center who can keep up with your demands. 7. Support Reliable support from IT Support and fast respond to answer / solve the problem. This is the one of point that you need to be considered.
  • 10. Why Infinys Data Center ? @infinyscloud • Tier 3 TIER 3 this is a common data center now provide. In this category, there must be multiple active power and cooling distribution paths available, but only 1 path (path) is active, including components for redundant (N+1). Availability rate, 99.982%. • Passed ISO 27001 ISO 27001 is an international standard in implementing information security management systems or better known as Information Security Management Systems (ISMS). • Passed ISO 9001:2015 ISO 9001:2015 Quality Management System (QMS) is internationally recognised as the world’s leading quality management standard and has been implemented by over one million organizations in over 170 countries globally. • Infrastructure Local bandwidth (OpenIXP, IIX and C2IX) is 10 Gbps and international bandwidth is 600 Mbps • Support Team support at 24/7/365, and also provide managed services.
  • 11. How to Subscribe Our Service Want to Use Cloud Service Need Managed Service? Consultation with Sales Team Infinys and make sure client get a better solution Need a Trial Service? Trial Services Created for certain period Trial Suspended, Sales will inform the customer Yes Order Accepted, and Cloud Service created with Managed Service Welcome as Infinyscloud Customer END No Yes Go to CloudKilat Portal and Order Cloud Order Accepted and Cloud Services created Welcome as CloudKilat Customer END No @infinyscloud Feel Free Consultation
  • 12. Managed Services Managed cloud services are the partial or complete management and control of a client's cloud platform, including migration, maintenance and optimization. By using a managed cloud service provider, a business can ensure its cloud resources run efficiently. @infinyscloud
  • 13. Scope Infinys Managed Services @infinyscloud We effectively become an extension of you company’s IT department so that you can focus on your core business Automatically subscription service that under Infinyscloud Outsourcing outside Infinyscloud Service
  • 14. Managed Service Utility For Companies @infinyscloud Monitoring and makes sure you services always up and running Monitoring Resource usage activity report Reporting Optimization to make the service running well Improve Always support by 24/7/365 and give a good advise if needed Proactive Support Able to remote and troubleshoot the request Remote Support Makes sure you services always up and running Maintain
  • 15. Benefit Of IT Managed Service Flat, Predictable Spending , offer flexibility in the sense that you can choose. This helps maintain a consistent monthly bill, leading to predictable spending and accurate budgets. Efficiency and Productivity Boost, customer just focus on your core business and can use existing resources to be allocated to other activities. Cut Time to Market, can save costs and shorten time to market and improve various service levels. Adopting cloud managed services is a massive enabler of standardization and automation. Support from Experts, Infinys have many experiences technical. So the company does not have to worry about the lack of IT resources. Up-Time with SLA, with the SLA we will make sure your operasional system is always online. Reinvest In Your Business, By using Infinys Managed Service, the company can reallocate the excess funds previously budgeted for the information technology unit to your business development area. @infinyscloud