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@AKANNETT @JASONLITTLE

BUILDING YOUR ROADMAP TO AGILITY

#AAB14

ANDREW ANNETT - ANDREW@LEANINTUIT.COM
JASON LITTLE - JAS...
IVE”
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BAN
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TEFU
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SO
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LIFE
OUT...
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WHO’S RIGHT?
@AKANNETT @JASONLITTLE

#AAB14
WATERFALL
SERIAL
BPUF
SCHEDULE

IT’S ALL ABOUT THE METHOD…
@AKANNETT @JASONLITTLE

#AAB14
WATERFALL
SERIAL
BPUF
SCHEDULE

SCRUM
TIME-BOX
ITERATIONS

IT’S ALL ABOUT THE METHOD…
@AKANNETT @JASONLITTLE

#AAB14
WATERFALL
SERIAL
BPUF
SCHEDULE

SCRUM
TIME-BOX
ITERATIONS

KANBAN SYSTEM
FLOW
LEAN
CYCLE-TIME

IT’S ALL ABOUT THE METHOD…
...
LARGE
WATERFALL
SERIAL
BPUF
SCHEDULE

MEDIUM

SCRUM
TIME-BOX
ITERATIONS

small

KANBAN SYSTEM
FLOW
LEAN
CYCLE-TIME

IT’S A...
LARGE
WATERFALL
Serial
BPUF
Schedule

SCRUM
Time-box
Iteration

KANBAN SYSTEM
Flow
Lean
Cycle-time

IT’S ALL ABOUT THE BAT...
?
WHAT INFLUENCES YOUR BATCH SIZES?
@AKANNETT @JASONLITTLE

#AAB14
http://stateofagile.versionone.com/scale-agile-implementation/

BARRIERS TO ADOPTION
@AKANNETT @JASONLITTLE

#AAB14
YOUR
ORGANIZATION

GILE
A

DISRUPTION
@AKANNETT @JASONLITTLE

#AAB14
THE “RIGHT” WAY IS UP TO YOU
@AKANNETT @JASONLITTLE

#AAB14
FRAGMENTATION

WWW.THEPRIMES.COM

ENCY
URG
NO
TO
NGE
CHA

K OF
LAC
ENT
GEM
ANA RT
M
PPO
SU

LACK O
F CLEAR
VISION

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IS...
COHESION

WWW.THEPRIMES.COM

WIT
H CH
MAN
ANG
AGE
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MEN
T

NGE
CHA
NO
ENT
AGEM
MAN

FRAGMENTATION HAPPEND DUE TO LACK OF C...
STRATEGY
ALIGNMENT
EXECUTION

DEVELOP A FEEDBACK-DRIVEN APPROACH TO CHANGE

HOW CAN WE SOLVE THIS PROBLEM?
@AKANNETT @JASO...
WHAT CHANGE ARE WE MAKING?

TION
RM A
NSFO S
TRA
NVA
CA

HOW WILL WE MEASURE success?

WHY IS THIS CHANGE IMPORTANT TO THE...
what change are we making?
Why is this change important to our organization?
What will we have improved in 6 months from n...
who is affected by the change?
what do they feel is supporting the change?
what do they feel is working against the change...
TE WITH
VALIDA
TEAMS
WHAT IS SUPPORTING THIS CHANGE?
WHAT IS HOLDING THIS CHANGE BACK?
HOW CAN YOU CONTRIBUTE TO THIS VISI...
TE WITH
VALIDA
TEAMS
WHAT IS SUPPORTING THIS CHANGE?
WHAT IS HOLDING THIS CHANGE BACK?

BACK TO
USE FEED
JUST THE
AD
FORMA...
H COST,
HIG
GH VALUE
HI

LE
CHANGE AFFECTS MULTIP
DEPARTMENTS

VALUE

ODEL
- IE: CHANGE FUNDING M

OW COST,
L
H VALUE
HIG
...
WHAT’S OUR
PLAN?

NEXT

PREPARE

INTRODUCE

REVIEW

1 MONTH AWAY

COMMUNICATION WORK
TRAINING WORK
COACHING WORK

3

CREAT...
1

6

ATE
CRE
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CAN

EVISE
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CAN

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LIDA ECT
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IMPROVEM
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WHAT cHANGE ARE WE MAKING?
We are adopting agile and lean methods to build a product
development organization that deliver...
HOW WILL WE SHOW PROGRESS?
# of teams adopting new practices!
Agile fluency model as a guide!

WHO IS AFFECTED BY THE CHANG...
ING
HOLD E?
AT’S HANG
WH
HE C
CK T
BA

HOW CAN WE
CONTRIBUTE?

WHAT
SUPPOR
T
DO WE
NEED?

NO LIP SERVICE!
@AKANNETT @JASON...
THE TEAM IMPROVEMENT CANVAS
@AKANNETT @JASONLITTLE

#AAB14
TEAM VISION
??
WHAT IS SUPPORTING THE CHANGE?

WHAT IS WORKING AGAINST THE CHANGE?

STRONG SUPPORT

prioritization of work...
HOW CAN WE IMPROVE THIS VISUALIZATION?

THE BIG VISIBLE ROOM
@AKANNETT @JASONLITTLE

#AAB14
STRATEGIC TRANSFORMATION CANVAS

THE BIG VISIBLE ROOM…IS A WORK IN PROGRESS!
@AKANNETT @JASONLITTLE

#AAB14
WORK THE CHANGE TEAM IS DOING

THE BIG VISIBLE ROOM
@AKANNETT @JASONLITTLE

#AAB14
TEAM HEALTH INDICATORS

THE BIG VISIBLE ROOM
@AKANNETT @JASONLITTLE

#AAB14
IMPEDIMENTS & ESCALATION PATH

THE BIG VISIBLE ROOM
@AKANNETT @JASONLITTLE

#AAB14
STAFF MUST KNOW WHY

VP TRANSFORMATION CANVAS

EMPLOYEES MUST OWN THE CHANGE

OUTSIDE SUPPORT

EMPLOYEE-LED TRANSFORMATION...
COMMUNICATION

LEAN COFFEE, MULTI-TIERED RETROSPECTIVES,
BIG VISIBLE ROOM

SKILLS DEVELOPMENT

METHODOLOGY TRAINING, COACH...
FEEDBACK-DRIVEN APPROACH TO PLANNING
!

APPLYING AGILE AND CHANGE MANAGEMENT IDEAS
!

MAKING IT FUN!!
!

NOT SOLEY RELIANT...
NO!
..BUT…
DOES THAT GUARANTEE IT’LL WORK?
@AKANNETT @JASONLITTLE

#AAB14
EXECUTIVES AND TRANSFORMATION TEAM RECOGNIZE IT’S A
!

MULTI-YEAR PROCESS
!

AND THEY HAVE COMMITTED TO A
!

FEEDBACK-DRIV...
LEARN HOW TO COMBINE INNOVATIVE IDEAS
FROM:
!

- LEAN STARTUP

- CHANGE MANAGEMENT

- NEUROSCIENCE

- AGILE AND LEAN

- OR...
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Building Your Roadmap To Agility

How can you use ideas from Lean Startup, Agile, Change Management to run an Agile Transformation

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Building Your Roadmap To Agility

  1. 1. @AKANNETT @JASONLITTLE BUILDING YOUR ROADMAP TO AGILITY #AAB14 ANDREW ANNETT - ANDREW@LEANINTUIT.COM JASON LITTLE - JASON@LEANINTUIT.COM www.leanchange.org www.agiletransformation.ca
  2. 2. IVE” OT A “SPR IS N RUPT INT ENT BAN S DIS PLAN UM I “KAN DEVELOPM “SCR NING WAS ARE TEFU IS FTW CYCLE!” SO L!” ” LIFE OUT XP? wHAT AB E AGILE’” “ “YOU C MUST ‘B “YOU AN’T ‘ DO AG N IS ILE’!” “KANBA ILE!!” !” ’T AG TIONARY LU Fe ISN EVO “SA E !” SN’T AGIL ANBAN I “K “AGILE IS ABOU GY CAN THODOLO T A CU AND M “MY ME LTURE INDSET UP YOUR BEATSHIFT!! ” LOGY!” METHODO WHICH METHOD IS BETTER? @AKANNETT @JASONLITTLE #AAB14
  3. 3. ? WHO’S RIGHT? @AKANNETT @JASONLITTLE #AAB14
  4. 4. WATERFALL SERIAL BPUF SCHEDULE IT’S ALL ABOUT THE METHOD… @AKANNETT @JASONLITTLE #AAB14
  5. 5. WATERFALL SERIAL BPUF SCHEDULE SCRUM TIME-BOX ITERATIONS IT’S ALL ABOUT THE METHOD… @AKANNETT @JASONLITTLE #AAB14
  6. 6. WATERFALL SERIAL BPUF SCHEDULE SCRUM TIME-BOX ITERATIONS KANBAN SYSTEM FLOW LEAN CYCLE-TIME IT’S ALL ABOUT THE METHOD… @AKANNETT @JASONLITTLE #AAB14
  7. 7. LARGE WATERFALL SERIAL BPUF SCHEDULE MEDIUM SCRUM TIME-BOX ITERATIONS small KANBAN SYSTEM FLOW LEAN CYCLE-TIME IT’S ALL ABOUT THE BATCH SIZE @AKANNETT @JASONLITTLE #AAB14
  8. 8. LARGE WATERFALL Serial BPUF Schedule SCRUM Time-box Iteration KANBAN SYSTEM Flow Lean Cycle-time IT’S ALL ABOUT THE BATCH SIZE @AKANNETT @JASONLITTLE #AAB14
  9. 9. ? WHAT INFLUENCES YOUR BATCH SIZES? @AKANNETT @JASONLITTLE #AAB14
  10. 10. http://stateofagile.versionone.com/scale-agile-implementation/ BARRIERS TO ADOPTION @AKANNETT @JASONLITTLE #AAB14
  11. 11. YOUR ORGANIZATION GILE A DISRUPTION @AKANNETT @JASONLITTLE #AAB14
  12. 12. THE “RIGHT” WAY IS UP TO YOU @AKANNETT @JASONLITTLE #AAB14
  13. 13. FRAGMENTATION WWW.THEPRIMES.COM ENCY URG NO TO NGE CHA K OF LAC ENT GEM ANA RT M PPO SU LACK O F CLEAR VISION “RES ISTA NCE TO CHA NGE ” WHY ORGANIZATIONAL CHANGE FAILS @AKANNETT @JASONLITTLE #AAB14
  14. 14. COHESION WWW.THEPRIMES.COM WIT H CH MAN ANG AGE E MEN T NGE CHA NO ENT AGEM MAN FRAGMENTATION HAPPEND DUE TO LACK OF COHESION @AKANNETT @JASONLITTLE #AAB14
  15. 15. STRATEGY ALIGNMENT EXECUTION DEVELOP A FEEDBACK-DRIVEN APPROACH TO CHANGE HOW CAN WE SOLVE THIS PROBLEM? @AKANNETT @JASONLITTLE #AAB14 #AAB14
  16. 16. WHAT CHANGE ARE WE MAKING? TION RM A NSFO S TRA NVA CA HOW WILL WE MEASURE success? WHY IS THIS CHANGE IMPORTANT TO THE ORGANIZATION?? HOW WILL WE DEMONSTRATE PROGRESS? WHICH PEOPLE AND DEPARTMENTS ARE AFFECTED BY THIS CHANGE? HOW WILL WE HELP PEOPLE TRANSITION? WHAT’S OUR PLAN? 1 1 MONTH AWAY NEXT PREPARE INTRODUCE CREATE STRATEGY- “TRANSFORMATION CANVAS” @AKANNETT @JASONLITTLE REVIEW #AAB14
  17. 17. what change are we making? Why is this change important to our organization? What will we have improved in 6 months from now? who will manage the change? who will sponsor the change? 1 QUESTIONS TO ASK FOR CREATING YOUR CANVAS @AKANNETT @JASONLITTLE #AAB14
  18. 18. who is affected by the change? what do they feel is supporting the change? what do they feel is working against the change? how will they show progress? how will we support people through transition? 1 …AND MORE QUESTIONS… @AKANNETT @JASONLITTLE #AAB14
  19. 19. TE WITH VALIDA TEAMS WHAT IS SUPPORTING THIS CHANGE? WHAT IS HOLDING THIS CHANGE BACK? HOW CAN YOU CONTRIBUTE TO THIS VISION? WHAT SUPPORT DO YOU NEED TO CONTRIBUTE? 2 CREATE ALIGNMENT @AKANNETT @JASONLITTLE #AAB14
  20. 20. TE WITH VALIDA TEAMS WHAT IS SUPPORTING THIS CHANGE? WHAT IS HOLDING THIS CHANGE BACK? BACK TO USE FEED JUST THE AD FORMATION TRANS CANVAS 2 HOW CAN YOU CONTRIBUTE TO THIS VISION? WHAT SUPPORT DO YOU NEED TO CONTRIBUTE? CREATE ALIGNMENT @AKANNETT @JASONLITTLE #AAB14
  21. 21. H COST, HIG GH VALUE HI LE CHANGE AFFECTS MULTIP DEPARTMENTS VALUE ODEL - IE: CHANGE FUNDING M OW COST, L H VALUE HIG OR CHANGE AFFECTS 1 TEAM DEPARTMENT - IE: PILOT PROGRAM COST 3 EXECUTE - GENERATE OPTIONS @AKANNETT @JASONLITTLE #AAB14
  22. 22. WHAT’S OUR PLAN? NEXT PREPARE INTRODUCE REVIEW 1 MONTH AWAY COMMUNICATION WORK TRAINING WORK COACHING WORK 3 CREATE CHANGE PLAN @AKANNETT @JASONLITTLE #AAB14
  23. 23. 1 6 ATE CRE VAS CAN EVISE R VAS CAN 5 2 ITH TE W ED LIDA ECT VA E AFF E OPL PE ANG Y CH B SE S NT CANVA E IMPROVEM LACK IBERATE S DE L E NT ERIM ES EXP ANG H CH WIT 4 3 MAKE A BIG VISIBL E ROO M HE WALL TT MULTI- ES TROSPECTIV TIERED RE FEE LEAN COF FIND EARLY ADOPTERS TACTICAL CREATE OARD LAN GATION B P DELE EXECUTE WITH SCR UM? KANBANIZE? MEET A TS! TUS REPOR NO STA ENABLE COHESION - THE BIG PICTURE @AKANNETT @JASONLITTLE #AAB14
  24. 24. WHAT cHANGE ARE WE MAKING? We are adopting agile and lean methods to build a product development organization that delivers valuable solutions to the market in 6 months or less. WHY IS THIS CHANGE IMPORTANT TO THE ORGANIZATION? - Motivate staff by removing constraints from existing processes! - To prevent business from sourcing vendors because it is too slow ! - Our business partners feel we’re too slow and too expensive HOW WILL WE MEASURE SUCCESS? - Reduce median project delivery time from 11 months to 6 months! - Employee engagement scores AN EXAMPLE @AKANNETT @JASONLITTLE #AAB14
  25. 25. HOW WILL WE SHOW PROGRESS? # of teams adopting new practices! Agile fluency model as a guide! WHO IS AFFECTED BY THE CHANGE? Everybody!!!! HOW WILL WE SUPPORT PEOPLE THROUGH THE TRANSITION? - Weekly lean coffee! - Employee-led transformation team supported by external coaches! - Change champions team (early adopters)! - Monthly retrospective involving all teams! - Executive steering committee and impediment escalation process AN EXAMPLE @AKANNETT @JASONLITTLE #AAB14
  26. 26. ING HOLD E? AT’S HANG WH HE C CK T BA HOW CAN WE CONTRIBUTE? WHAT SUPPOR T DO WE NEED? NO LIP SERVICE! @AKANNETT @JASONLITTLE #AAB14
  27. 27. THE TEAM IMPROVEMENT CANVAS @AKANNETT @JASONLITTLE #AAB14
  28. 28. TEAM VISION ?? WHAT IS SUPPORTING THE CHANGE? WHAT IS WORKING AGAINST THE CHANGE? STRONG SUPPORT prioritization of work too much business pressure (hard dates/scope) “lower cost” shouldn’t come at the expense of quality lack of connection between teams and management lots of dependancies SEVERE BLOCK transparency of the transformation (IE: big visible wall!), coaching for business teams, agile education for support and governance teams (soa, change management etc), follow Scrum (org guidelines), stop fixing date and scope OPTIONS - learn how to make smaller stories better release planning (currently planning sprint to sprint only) come to meetings more well prepared team take responsibility for SOA decisions, Env Mgnt identify dependancies with other teams COST - PREPARE VALUE - work on creating better stories INTRODUCE REVIEW
  29. 29. HOW CAN WE IMPROVE THIS VISUALIZATION? THE BIG VISIBLE ROOM @AKANNETT @JASONLITTLE #AAB14
  30. 30. STRATEGIC TRANSFORMATION CANVAS THE BIG VISIBLE ROOM…IS A WORK IN PROGRESS! @AKANNETT @JASONLITTLE #AAB14
  31. 31. WORK THE CHANGE TEAM IS DOING THE BIG VISIBLE ROOM @AKANNETT @JASONLITTLE #AAB14
  32. 32. TEAM HEALTH INDICATORS THE BIG VISIBLE ROOM @AKANNETT @JASONLITTLE #AAB14
  33. 33. IMPEDIMENTS & ESCALATION PATH THE BIG VISIBLE ROOM @AKANNETT @JASONLITTLE #AAB14
  34. 34. STAFF MUST KNOW WHY VP TRANSFORMATION CANVAS EMPLOYEES MUST OWN THE CHANGE OUTSIDE SUPPORT EMPLOYEE-LED TRANSFORMATION TEAM, CHANGE AGENT NETWORK INTERNAL TEAM SUPPORTED BY EXTERNAL COACHES WHAT MAKES A GOOD CHANGE MANAGEMENT PROGRAM? @AKANNETT @JASONLITTLE #AAB14
  35. 35. COMMUNICATION LEAN COFFEE, MULTI-TIERED RETROSPECTIVES, BIG VISIBLE ROOM SKILLS DEVELOPMENT METHODOLOGY TRAINING, COACHING AGREEMENTS, MANAGEMENT 3.0, AGILE JEOPARDY (SOON…) ENGAGED EXECUTIVES EXECS ATTEND LEAN COFFEE AND RETROS, GEMBA! WHAT MAKES A GOOD CHANGE MANAGEMENT PROGRAM? @AKANNETT @JASONLITTLE #AAB14
  36. 36. FEEDBACK-DRIVEN APPROACH TO PLANNING ! APPLYING AGILE AND CHANGE MANAGEMENT IDEAS ! MAKING IT FUN!! ! NOT SOLEY RELIANT ON COACHES/CONSULTANTS ! COACHES AND EMPLOYEES ALIGNED VIA COACHING STANCE AGREEMENT ! TRANSFORMATION TEAM IS BUILDING/SUPPORTING THEIR OWN ROADMAP/CHANGE PROCESS WHY IT’S MORE LIKELY TO WORK @AKANNETT @JASONLITTLE #AAB14
  37. 37. NO! ..BUT… DOES THAT GUARANTEE IT’LL WORK? @AKANNETT @JASONLITTLE #AAB14
  38. 38. EXECUTIVES AND TRANSFORMATION TEAM RECOGNIZE IT’S A ! MULTI-YEAR PROCESS ! AND THEY HAVE COMMITTED TO A ! FEEDBACK-DRIVEN APPROACH TO AGILE CHANGE THE ORGANIZATION OWNS THE CHANGE @AKANNETT @JASONLITTLE #AAB14
  39. 39. LEARN HOW TO COMBINE INNOVATIVE IDEAS FROM: ! - LEAN STARTUP
 - CHANGE MANAGEMENT
 - NEUROSCIENCE
 - AGILE AND LEAN
 - ORGANIZATIONAL DEVELOPMENT ! GET A SAMPLE CHAPTER AT WWW.LEANCHANGE.ORG WWW.LEANCHANGE.ORG @AKANNETT @JASONLITTLE #AAB14

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