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THE PAYOFF OF
Employee Engagement

2.
agencyEA.comagencyEA.com
you must first win in the workplace.”
“To win in the marketplace,
Doug Conant, CEO, Campbell’s Soup

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Employees are an
organization’s most
important asset, but most don’t
invest the time and resources to ensure its
employees are engaged.

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In fact, statistics reveal that today’s workforce is
increasingly disengaged in their work.
Only 29% of
employees
are actively
engaged in
their jobs.
54% of
employees
are not
engaged.
17% of
employees are
actively
disengaged.
Source: Gallup

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r
Most employers often mistake employee
satisfaction for employee engagement.
shows up to their daily 9-5 without complaint,
going through the routine and churning out
work for a paycheck. This employee, while
satisfied with their job, will not go the extra
mile on their own, or advocate for their
employer, and will most likely take the new
job offer with a bump in pay.
has an emotional commitment to the
organization and its goals. They don’t simply
work for a paycheck, or to move up the
corporate ladder, but they work on behalf of
the organization’s goals and use discretionary
effort. They fully embody and believe in the
organization’s mission and values.
A SATISFIED EMPLOYEE AN ENGAGED EMPLOYEE

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What is the payoff of
EMPLOYEE ENGAGEMENT?

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Companies with highly engaged workforces outperform
their peers by 147% in earnings per share.
Source: Gallup

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Source: Gallup
Business Units in the top
engagement quartile
experience 65% less
turnover.

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Companies whose
employees are
engaged experience
10% to 15%
higher profit growth.
Source: MITSloan Management

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Engaged companies have
6% higher net profit
margins.
Source: Towers Perrin

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Organizations that successfully engage their
customers and their employees experience a
240% boost in performance-related
business outcomes.
Source: Gallup

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Business Units in the top engagement quartile experience 22% higher
profitability.
Source: Gallup

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Business Units in the top
engagement quartile experience
28% less shrinkage.
Source: Gallup

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U LT I M AT E LY …
Engaged employees deliver
higher quality service, which leads to
higher customer satisfaction, generating
higher sales, and
higher profit margins, which results in
higher shareholder returns.

15.
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For more insights
on how to better engage your
employees, download our free
white paper, or contact Lucy
Kaegi, Director of Business
Development at agencyEA.
Lucy Kaegi
Director of Business
Development, agencyEA
311 W. Walton St., Chicago, IL 60610
(312) 651-6332
lkaegi@agencyea.com
agencyEA.com
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