Half Day workshop for Toastmasters in D74 - 2016 versionm

1. TOASTMASTERS EVALUATIONS
THE FOUNDATION
TO EFFECTIVE
DEVELOPMENT
AND
PROGRESS
A Listening and Leadership Skill

3. IT HAPPENS TO THE BEST
Failure is the Best Teacher
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4. What Is JUDGING ?
 Picking the Winner
 Personal Value Judgement
 Comparing to Others
 Emotional Involvement
 Personal Preferences
 Score Sheet Guidelines .
Its A Personal Value Judgment

5. What Is CRITISISM ?
 Expression of Dislike
 Finding Fault
 Personal Judgement
 Concern for Task
 Generally Not Constructive
 No Reason Given
 Given Harshly .
Management – Positional Power

6. What Is EVALUATING ?
 Building Process
 Comparison to Self
 Measure Against Set Goals
 Empathy and Understanding
 Recommendations
 Alternatives
 Positive Mind Set .
A Leadership Skill

7. The Pillars of Toastmasters
Management , Chairmanship ,
Protocol, Process, PR & Practice
Prepared
Speaking
Impromptu
Speaking
Listen
and
Think
Evaluating
Leadership

8. WHY EVALUATE ?
 Give Constructive Feedback
 Assist Speaker to Develop
 Assist Speaker to Grow
 Make Recommendations
 Develop Listening Skills
 Develop Management Skills
 Develop Leadership Skills .
To Build and Grow

9. BENEFITS FOR EVALUATOR
 Develops an Attitude of Looking for “Good”
 Opportunity to Help Others Grow
 Builds Interpersonal Skills (EQ)
 Builds Attention to Detail
 Develop Listening Skills
 Builds Knowledge Base
 Builds Feedback Skills
 Builds Impromptu Speaking Skills .
Your Opportunity to Grow Others

10. BENEFITS FOR SPEAKER
 Timely and Powerful Learning Aid
 Accepting Open and Effective Feedback
 Feedback Provides Personal Growth
 Paves the Way to Better Speaking Skills
 Provides Motivation
 Builds Self Esteem
 Builds Confidence
 Recognition of Effort and Improvements .
Your Opportunity to Learn

11. BENEFITS FOR CLUB
 Defines Standards of Excellence
 Build Positive Climate In Groups
 Develops Role Models
 Creates Success Orientated Atmosphere
 Prevents
 Lack of Recognition
 Loss of Self Esteem
 Failure to Improve
 Poor Interpersonal Relationships
VPE IS THE ADJUDICATOR

12. 9 Types of Evaluations
Must Try Them All

13. EVALUATORS FOCUS POINTS
This is Not About How Clever You Can Be
What the Speaker DOES
NOT
WHO the Speaker IS
-------------------------------------------------
The Criteria of the Speech Assignment
NOT
The Content of the Speech

14. EVALUATORS GOLDEN RULE
IF YOU CANNOT GIVE A
REALISTIC AND PRACTICAL
ALTERNATIVE METHOD OF DOING IT
THEN
SHUT UP!
Do Unto Others as You Would Like Done to You

15. You Have 3 Choices
Who Do You Want To Be?

16. SENSITIVITY
What Goes Around Comes Around
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17. 6 x EVALUATION STYLES #1
Whitewash

18. 6 x EVALUATION STYLES #2
Cliff Hanger

19. 6 x EVALUATION STYLES (3)
Know It All

20. 6 x EVALUATION STYLES #4
Destroyer

21. 6 x EVALUATION STYLES # 5
Revenge

22. 6 x EVALUATION STYLES # 6
The Developer

23. Pass or Repeat ?
 D74 Uses Pass / Repeat system for C C’s
 D74 Optional Pass / Repeat at A C Level
 Each Club Can Decide
 What is a Pass Mark ??
 50% + 1 (60%) of Manual Criteria
 You just have to learn and apply the skill
 Proficiency & Mastery come with Practice
 VPE can overrule as standards keeper .
Perfection is only found in books

24. Process 1 – Before the Speech
 Phone the Speaker a Day Before
 Determine any Specific Needs (ask Speaker)
 Read the Full Manual Assignment
 Highlight Assignment Evaluation Guide Items
 Read Previous Evaluations
 Prepare to Develop.
It takes Preparation & Concentration

25. Process 2 – During the Speech
 Stick to Manual Criteria
 Listen Attentively
 Make Copious Notes
 Identify at Least 8 to 10 Points
 Select the 7 Best for Oral Evaluation
 Check Your Points with Evaluation Panel .
It takes Preparation & Concentration

26. Think Before You Speak
You Cannot Undo words badly chosen
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27. Process 3 – Present the Evaluation
 THE ORAL EVALUATION
• GOOD X 3 POINTS
• CHANGE X 3 POINTS
• BEST X 1 POINT
SUMMARY

28. Process 3a - Present the Evaluation
 Personalise Your Language *
 Speak to the Speaker Directly
 Answer All the Manual Questions
 Note All Your Points in Manual
 Include Improvements
 Provide Clear Recommendations
 Summarise .
Making a Contribution

29. Personalise your language (1)
Acceptable:
 My reaction was ….
 It appeared to me …..
 I felt that you……
 We believe …..
 We felt that you…..
Observational

30. Personalise your language (2)
Unacceptable:
 You should have ……
 You failed to ……..
 Your opening was ….
Judgmental

31. Personalise your language (3)
Acceptable:
 I suggest …………….
 I think ……………
 Something I found helpful was …….
Building

32. Personalise your language (4)
Unacceptable:
 You should …………..
 You must ……….
 Good speakers do it by ..
Telling NOT Selling

33. Process 4 – After the Evaluation
 Discuss with the Speaker
 Emphasise items not mentioned in Evaluation
 Ask Speaker for Comments
 Listen and Discuss
 Reaffirm Strengths
 Encourage.
Making a Contribution

34. Other Evaluations
Everybody is on show
 Evaluate the EVALUATOR
 GENERAL Evaluator
(meeting officers)

35. Evaluate the Evaluator
 Critical Step - Missed in Most Clubs
 Assign Evaluators in the Audience – 1 per evaluator
 Not Part of General Evaluators Role
 Evaluate the Evaluators Forms
 See Sample template form
 Verbalise One at each meeting
 Open Evaluation of Evaluators
 Upgrades Standard for Evaluations.
We Learn by Teaching

36. General Evaluations
Upgrade Club & Meeting Standards
 Generally an Experienced Toastmaster (?)
 Assign /Advise General Evaluator Before Meeting
 Provide General Evaluators Form / Template
 G E ---Evaluates the Offices of the evening
 See Sample Template form
 Evaluates the Meetings Atmosphere
 Professional, Well Advertised, Image,
First Impressions, Fun, Camaraderie,
Growth and Development, Treatment
of Guests and Visitors, Learning etc
 Is This a Place I want To Go To ?

37. Evaluators 10 “commandments”
1. Show you care
2. Suit your evaluation to the speaker
3. Learn the speaker’s objectives
4. Listen actively
5. Personalise your language.
Its All About Them

38. Evaluators 10 “commandments”
6. Give positive reinforcement
7. Build a motivational climate
8. Evaluate behaviour – not people
9. Nourish self-esteem
10. Show the speaker how to improve
Help Them Grow

39. Effective Feedback
Direct From The Boss
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40. Break

41. Workshop -- Lets Evaluate
What are they going to Say???

42. THE WORKSHOP
 ONE SPEAKER
 ALL DELEGATES TO EVALUATE
 3 EVALUATORS CHOSEN
 EVALUATE THE EVALUATORS
 OPEN DISCUSSION
Learning By Doing

43. Reminders - Speech Evaluations
 What is Criticism?
 What is an Evaluation?
 Key Elements to an Evaluation
 To Listen and Observe
 To Look for Areas of Improvement
 To Be Truthful – No Hidden Agenda
 To Build and Grow - Tactfully
 To Assist Unselfishly
 Compared to WHO?
No Better Alternative = SHUT UP!

44. Adolph’s Evaluation Guide 1
 Type of Speech (Purpose)
 Message (How you feel)
 Delivery (Showtime)
 Structure (Credibility)
 Body language (What you see)
 Voice (How you hear it)
 Words (Audience Knowledge)
 Overall Impression
For a Speech

45. Adolph’s Evaluation Guide 2
 Stage Presence (venue management)
 Visual Aids (appropriate, types used)
 Handouts (timing, usefulness, clarity)
 Slides (quality, skills on equip, death by pp)
 Multi Media (appropriate, usage, sound )
 Microphone (PA usage, control, skills)
 Facilitation Skills (Questions/Answers, Activ.)
 Overall Impression
For a Presentation

46. Thank You
 Web: www.adolph.co.za
 Web: www.mentorzone.co.za
 e-Mail adolph@adolph.co.za
 Tel: 011- 794 - 5352
 Cell: 082 - 493 - 9093