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Keeping Retrospectives Fresh
Alida Cheung
During initial adoption, teams focus on…
 Learning the new game rules
 Changing their mindset
 Putting something which may seem counter-intuitive
  into practice
As teams mature…



  Their challenges evolve
  They go deeper
  Problems can become harder to solve
  Retrospective becomes mundane and its effectiveness
   wanes
  “What didn’t go well” may only identify the symptoms
   but not the cause
Six ways to keep retrospectives fresh

 Picture This
 Timeline
 The Five Hows
 Adding Appreciation to the Mix
 Fish Bowl
 Weather Forecast
Picture This




               Adopted from Collaboration
                  Explained by Jean Tabaka
Picture This

 How it works
    Divide the team into groups of 3 or 4
    Give the groups 5 minutes to show how they feel
     about the sprint in drawing
    Take note as they explain their pictures. Facilitate
     the discussion to dive into the root cause if
     necessary. Find out what particularly drove any
     strong positive or negative images
    Put up the pictures and ask the team to sum up the
     results
Picture This

 Why it works
       The new format vitalizes and
                                                              Hard to reach
        energizes the retrospective                           goals
       It provides people another way to
        look at a situation and a different
        medium to express it
       It taps into our right brain, our     Short of
        intuitive and insightful mind that    hours

        see things more holistically,
        balancing out the judgment or
        even prejudice
      It is easy to reference in the future (e.g. Remember that cookie
       jar?)
Picture This

 When to use
    You feel the retrospective has gone stale
    The team is stuck at the mechanics of the retrospective

                                       Many open bugs
                                       but burndown chart
                                       looks good




             Support cases set
             everyone on fire
                                            We made progress
                                            on automation 
Timeline




Adopted from Diana and Esther’s Excellent Retrospective Adventures at Agile 2008
Timeline

 How it works
    Draw a line that represents the sprint
    Ask the team to recall what happened over the
     course of the sprint – events, metrics, features,
     stories, meetings, surprises, and decisions, etc. –
     and put them on the timeline
    Facilitate the identification of any correlation, cause-
     and-effect, or pattern, etc. and the discussion
Timeline

 Why it works
    Provides a holistic picture of the sprint
    Visually reliving the sprint chronologically helps the team
     discover cause and effect, missed opportunities, and areas of
     improvement
 When to use
    The sprint is particularly difficult, hectic, chaotic, and/or
     stressful
The Five Hows




Adopted from an exercise at
  the UX Retreat in 2010
The Five Hows

 How it works
    Similar to “The Five Whys” by Sakichi Toyada
    Pick one issue or pain point
    Keep exploring on how to solve the previous answer
     till actionable items are reached
    For example,
       Q - “How can we deliver reliably?”
       A - “We need to complete our tasks consistently.”
       Q - “How do we complete our tasks consistently?”
       A - “We need to handle distractions effectively.”
       Q - “How do we hand distractions effectively?”
       …
The Five Hows

 When to use
    The team wants to deep dive into and fix one pain point (likely
     to be recurring)
Add Appreciation to the Mix




Adopted from Diana and Esther’s Excellent Retrospective Adventures at Agile 2008
Add Appreciation to the Mix

 How it works
    It is a variation to the traditional three-question
     format
    Instead of three, it has four feedback categories:
      • Team proud of
      • Team sorry about
      • Appreciation
      • New Ideas
Add Appreciation to the Mix

 Why it works
    “Team proud of” and “Team sorry about” encourage reflection
     as a team
    “Appreciation” provides team members an opportunity to show
     their appreciation towards each other, building a stronger team
    “New idea” allows the team to decide what improvements they
     want to work on
 When to use
    Any time
Fish Bowl
Fish Bowl

 Fish Bowl is a form of dialog used frequently in
  participatory events like Open Space and Unconference
 It has been used successful in retrospectives with a
  team of as few as seven people
Fish Bowl

 How it works
    Pick one topic
    Put four to five chairs in the front of the room
    People in those chairs will carry out a discussion
    One chair remains empty at all time
    A member of the audience can come up and occupy
     the empty chair and join the conversation. At that
     point, one person leaves the discussion to empty
     his/her chair
    Facilitate the discussion to a conclusion as
     appropriate
Fish Bowl

 When to use
    Fish Bowl introduces some structure into a discussion which
     may otherwise be heated or emotionally charged
Weather forecast




Adopted from Diana and Esther’s Excellent Retrospective Adventures at Agile 2008
Weather Forecast

 How it works
    At the beginning of the retrospective, ask each team member
     to describe how he/she feels about the sprint in terms of the
     weather
    Conduct the retrospective
    Base on the result of the retrospective, especially in areas the
     team choose to work on, ask each team member to predict the
     weather for the next sprint
Weather Forecast

 Why it works
    Many times you will see a range of weather report or forecast,
     from sunny to stormy, providing powerful insight in how
     different members react and respond to the same reality
    Offers an opportunity to further explore specific issue or topic
 When to use
    Any time
    This is not a complete retrospective by itself but can add flavor
     and insight to one
References

 Tabaka, J. (2006). Collaboration Explained: Facilitation Skills for
      Software Project Leaders. Addison-Wesley Professional.
 Derby, E. & Larsen, D. (2006). Agile Retrospectives: Making Good
      Team Great. Pragmatic Bookshelf.
Alida Cheung
http://www.linkedin.com/pub/alida-cheung/0/683/211
              Twitter: AlidaCheung

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Keeping Retrospectives Fresh

  • 2. During initial adoption, teams focus on…  Learning the new game rules  Changing their mindset  Putting something which may seem counter-intuitive into practice
  • 3. As teams mature…  Their challenges evolve  They go deeper  Problems can become harder to solve  Retrospective becomes mundane and its effectiveness wanes  “What didn’t go well” may only identify the symptoms but not the cause
  • 4. Six ways to keep retrospectives fresh  Picture This  Timeline  The Five Hows  Adding Appreciation to the Mix  Fish Bowl  Weather Forecast
  • 5. Picture This Adopted from Collaboration Explained by Jean Tabaka
  • 6. Picture This  How it works  Divide the team into groups of 3 or 4  Give the groups 5 minutes to show how they feel about the sprint in drawing  Take note as they explain their pictures. Facilitate the discussion to dive into the root cause if necessary. Find out what particularly drove any strong positive or negative images  Put up the pictures and ask the team to sum up the results
  • 7. Picture This  Why it works  The new format vitalizes and Hard to reach energizes the retrospective goals  It provides people another way to look at a situation and a different medium to express it  It taps into our right brain, our Short of intuitive and insightful mind that hours see things more holistically, balancing out the judgment or even prejudice  It is easy to reference in the future (e.g. Remember that cookie jar?)
  • 8. Picture This  When to use  You feel the retrospective has gone stale  The team is stuck at the mechanics of the retrospective Many open bugs but burndown chart looks good Support cases set everyone on fire We made progress on automation 
  • 9. Timeline Adopted from Diana and Esther’s Excellent Retrospective Adventures at Agile 2008
  • 10. Timeline  How it works  Draw a line that represents the sprint  Ask the team to recall what happened over the course of the sprint – events, metrics, features, stories, meetings, surprises, and decisions, etc. – and put them on the timeline  Facilitate the identification of any correlation, cause- and-effect, or pattern, etc. and the discussion
  • 11. Timeline  Why it works  Provides a holistic picture of the sprint  Visually reliving the sprint chronologically helps the team discover cause and effect, missed opportunities, and areas of improvement  When to use  The sprint is particularly difficult, hectic, chaotic, and/or stressful
  • 12. The Five Hows Adopted from an exercise at the UX Retreat in 2010
  • 13. The Five Hows  How it works  Similar to “The Five Whys” by Sakichi Toyada  Pick one issue or pain point  Keep exploring on how to solve the previous answer till actionable items are reached  For example,  Q - “How can we deliver reliably?”  A - “We need to complete our tasks consistently.”  Q - “How do we complete our tasks consistently?”  A - “We need to handle distractions effectively.”  Q - “How do we hand distractions effectively?”  …
  • 14. The Five Hows  When to use  The team wants to deep dive into and fix one pain point (likely to be recurring)
  • 15. Add Appreciation to the Mix Adopted from Diana and Esther’s Excellent Retrospective Adventures at Agile 2008
  • 16. Add Appreciation to the Mix  How it works  It is a variation to the traditional three-question format  Instead of three, it has four feedback categories: • Team proud of • Team sorry about • Appreciation • New Ideas
  • 17. Add Appreciation to the Mix  Why it works  “Team proud of” and “Team sorry about” encourage reflection as a team  “Appreciation” provides team members an opportunity to show their appreciation towards each other, building a stronger team  “New idea” allows the team to decide what improvements they want to work on  When to use  Any time
  • 19. Fish Bowl  Fish Bowl is a form of dialog used frequently in participatory events like Open Space and Unconference  It has been used successful in retrospectives with a team of as few as seven people
  • 20. Fish Bowl  How it works  Pick one topic  Put four to five chairs in the front of the room  People in those chairs will carry out a discussion  One chair remains empty at all time  A member of the audience can come up and occupy the empty chair and join the conversation. At that point, one person leaves the discussion to empty his/her chair  Facilitate the discussion to a conclusion as appropriate
  • 21. Fish Bowl  When to use  Fish Bowl introduces some structure into a discussion which may otherwise be heated or emotionally charged
  • 22. Weather forecast Adopted from Diana and Esther’s Excellent Retrospective Adventures at Agile 2008
  • 23. Weather Forecast  How it works  At the beginning of the retrospective, ask each team member to describe how he/she feels about the sprint in terms of the weather  Conduct the retrospective  Base on the result of the retrospective, especially in areas the team choose to work on, ask each team member to predict the weather for the next sprint
  • 24. Weather Forecast  Why it works  Many times you will see a range of weather report or forecast, from sunny to stormy, providing powerful insight in how different members react and respond to the same reality  Offers an opportunity to further explore specific issue or topic  When to use  Any time  This is not a complete retrospective by itself but can add flavor and insight to one
  • 25. References  Tabaka, J. (2006). Collaboration Explained: Facilitation Skills for Software Project Leaders. Addison-Wesley Professional.  Derby, E. & Larsen, D. (2006). Agile Retrospectives: Making Good Team Great. Pragmatic Bookshelf.

Notas do Editor

  1. Please do not add any extra slides.