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The Accenture Technology Vision 2016 for Utilities

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The Accenture Technology Vision 2016 for Utilities

  1. 1. The Accenture Technology Vision 2016 for Utilities Five trends for utilities organizations to embrace the primacy of people in the digital age
  2. 2. 2Copyright © 2016 Accenture All rights reserved. Impact of digital on utilities? 84% believe that the Industrial Internet and the Internet of Things will cause significant change or completely transform the utilities industry Winners in the digital economy will put people first Intelligent automation is the launching pad for new growth and innovation. Powered by artificial intelligence, the next wave of solutions will gather unprecedented amounts of data from disparate systems and—by weaving systems, data and people together—create solutions that fundamentally change the organization, as well as what it does and how it does it. 88.1% anticipate that the pace of technology will rapidly increase over the next three years As technology advancements continue to accelerate at an unprecedented rate - dramatically disrupting the workforce - companies that equip employees, partners and consumers with new skills can fully capitalize on these innovations. Those that do will have unmatched capabilities to continuously create fresh ideas, develop cutting-edge products and services, and disrupt the status quo. Source: Accenture Technology Vision 2016,utilities executives surveyed.
  3. 3. 3Copyright © 2016 Accenture All rights reserved. Trend 1 Intelligent Automation Intelligent automation is the launching pad for new growth and innovation. Powered by artificial intelligence, the next wave of solutions will gather unprecedented amounts of data from disparate systems and—by weaving systems, data and people together— create solutions that fundamentally change the organization, as well as what it does and how it does it. Copyright © 2016 Accenture All rights reserved. 3
  4. 4. 4Copyright © 2016 Accenture All rights reserved. Invest more heavily in new systems Critical to success in the future? 39% have already realized more than 16% in cost savings from automating systems and process in the past two years Take what they have already automated and develop new service Trend 1 Intelligent Automation The top three ways utilities will change the way they use automation in the next three years: Keep cost savings and reduce budget 88% agree that organizations that use artificial intelligence technologies to complement and augment natural intelligence will emerge as leaders in the next generation Source: Accenture Technology Vision 2016,utilities executives surveyed.
  5. 5. 5Copyright © 2016 Accenture All rights reserved. Trend 2 Liquid Workforce By exploiting technology to enable workforce transformation, leading companies will create highly adaptable and change-ready enterprise environments that are able to meet today’s dynamic digital demands. Copyright © 2016 Accenture All rights reserved. 5
  6. 6. 6Copyright © 2016 Accenture All rights reserved. Trend 2 Liquid Workforce Utilities need to embrace digital technologies to reshape how work gets done, define a new talent strategy and develop an employee value proposition that attracts and engages the utilities workforce of the future How to start today? 54% believe that more than half of the jobs in their organization will have digital components in the next three years 72% believe a more “fluid” or transient workforce will improve innovation Source: Accenture Technology Vision 2016,utilities executives surveyed.
  7. 7. 7Copyright © 2016 Accenture All rights reserved. Trend 3 The Platform Economy Industry leaders are unleashing technology’s power by developing platform-based business models and strategies to capture new growth opportunities, ultimately driving the most profound change in the global macroeconomic environment since the Industrial Revolution. Copyright © 2016 Accenture All rights reserved. 7
  8. 8. 8Copyright © 2016 Accenture All rights reserved. Trend 3 The Platform Economy Important to an organization’s growth strategy? 95% believe that success for the industry is tied to the ability to adopt a platform-based business model and engage in ecosystems of digital partners In the next three to five years, the utilities industry will see tremendous growth in platform- based business models, ecosystems and solutions to create value and drive growth for the core business Source: Accenture Technology Vision 2016,utilities executives surveyed.
  9. 9. 9Copyright © 2016 Accenture All rights reserved. Trend 4 Predictable Disruption Fast-emerging digital ecosystems are creating the foundation for the next big wave of enterprise disruptions by straddling markets and blurring industry boundaries; forward-thinking leaders can proactively predict these ecosystem trajectories to gain a competitive advantage. Copyright © 2016 Accenture All rights reserved. 9
  10. 10. 10Copyright © 2016 Accenture All rights reserved. Trend 4 Predictable Disruption 82% agree that utilities organizations are being increasingly pressed to reinvent themselves and evolve their business before they are disrupted from the outside or by their competitors Source: Accenture Technology Vision 2016,utilities executives surveyed.
  11. 11. 11Copyright © 2016 Accenture All rights reserved. Trend 4 Digital Trust Trust is a cornerstone of the digital economy. To gain the trust of individuals, ecosystems and regulators in this new landscape, businesses must focus on digital ethics as a core strategy; better security, on its own, won’t be enough. Copyright © 2016 Accenture All rights reserved. 11
  12. 12. 12Copyright © 2016 Accenture All rights reserved. Trend 5 Digital Trust Imperative for the industry? Digital trust and security is the at the core of the customer relationship and must be top of mind as utilities become increasingly digital 85% believe that trust is the cornerstone of every business in the digital economy today 79% agree that they are exposed to more risks than they are equipped to handle as a digital business Source: Accenture Technology Vision 2016,utilities executives surveyed.
  13. 13. 13Copyright © 2016 Accenture All rights reserved. Join the Conversation Twitter: @Accenture_Util LinkedIn: Accenture Utilities Contact the Author Stuart Brown Managing Director – Accenture Technology Accenture stuart.brown@accenture.com Visit For more information on the Accenture utilities, visit http://www.accenture.com/utilities For more information on the Accenture TechnologyVision2016,visit http://www.accenture.com/technologyvision Source Utilities executive findings from the Accenture TechnologyVision 2016 - People First: The Primacy of People in a Digital Age,Accenture, 2016. About Accenture Accenture is a leading global professionalservices company,providing a broad range of services and solutions in strategy, consulting, digital, technologyand operations.Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersectionof business and technologyto help clients improve their performanceand create sustainable value fortheir stakeholders.With more than 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About the Accenture Technology Vision 2016 Accenture conducted a global survey of more than 3,100 business and IT executives across 11 countries to understand their perspectives on the impact of technologyon their organizations, and to identify their priority technologyinvestments over the next few years. The survey was fielded from Octoberthrough December2015.

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