Through analytics and machine learning, a new generation of workforce technologies is helping leaders and workers better manage performance. Technology-enabled performance management is comprehensive and holistic. It’s focused on maximizing people development, while improving the performance of individuals and the entire organization. It is the future of work. Learn more about delivering business outcomes with technology-enabled performance management in our full report: www.accenture.com/TechPerformanceManagement

1. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

2. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
THE
A new generation of workforce
technologies are helping leaders
guide workers in a more timely way
and helping people take a more
active role in managing their own
performance and careers.
New tools and apps are helping
people readily find learning
sources and mentors, supporting
just-in-time skill building,
collaboration and real-time
feedback.
FUTURE WORKOF

3. This new, technology-enabled
performance management is
more comprehensive and holistic.
It’s focused on maximizing
people development, improving
the performance of individuals
and the entire organization.
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
HELPING
INDIVIDUALS
HELP ORGANIZATIONS

4. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Traditional performance
management approaches can’t
keep up with the needs of
today’s workplace.
They are not sufficiently tailored
to individuals’ goals and they
look backward rather than
forward to opportunity.
Performance management
needs to help workers adopt
new behaviors in the face of
change. Currently, this is not
happening.
64% of workers say that the
pace of change in their job is
increasing due to
technology advances.
Yet, only 34% of leaders
believe current
performance management
approaches are highly
effective at helping
employees rapidly adapt
to change.
GET PERSONAL
PERFORMANCE
MANAGEMENT
WITH

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As work becomes more fluid,
people need to reinvent
themselves continuously and
adapt their skill sets to stay
relevant.
Technologies can support
this by providing customized
learning and coaching
experiences.
A WORKFORCE
THAT REINVENTS
ITSELF
81% of executives say that
people who have a variety of
skills, and can step into
multiple roles, will be valued
most in the future workforce.

6. A more fact-based, data-driven approach to performance management
enables at least two important developments.
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
It makes the evaluation process more open, fair and transparent,
based on clear and understandable data.
High quality data can be used to steer people’s performance in a
more powerful way.
YOUR PEOPLE
BASED ON DATA-DRIVEN FACTS,
NOT OPINIONS
GUIDE
63% of leaders and employees say that relying on just one supervisor’s
employee evaluation is not an accurate way to assess an individual.
1
2

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When it comes to coaching and
evaluation the human touch will always
be important.
But in an age when smart devices can
track people’s work and machine
intelligence can predict future
behaviors—coaching and feedback will
come real-time. And delivered through
artificial intelligence apps.
MEET YOUR
AN APP
NEW COACH:
71% of employees and leaders say technology that tracks
performance at work would improve performance management.

8. Make performance management a present
and future focused endeavor, with the
business and its people working together
toward mutually shared outcomes.
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
1
ACTIONTAKING
Reorient performance
management toward the
shared outcomes of people
and the business

9. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Be clear with people and explain how
performance is assessed in human terms.
2
ACTIONTAKING
Make performance
management more
transparent

10. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
New workforce technologies increase the
timeliness of performance insights for
supervisors to provide tailored feedback,
and people to analyze and manage their
own performance.
3
ACTIONTAKING
Use technology to
enhance the process of
performance
improvement

11. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Show your people and management that
performance management, enabled by
leading technologies, is a prerequisite for
professional development.
4
ACTIONTAKING
Build advanced digital
knowledge in your senior
HR leadership

12. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Arm people with their own personal digital
coaches and auto-analytics apps — and
make it a positive, motivating experience.
5
ACTIONTAKING
Use measurement
to motivate

13. LEARN MOREabout delivering business outcomes with technology-enabled
performance management in our full report:
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Technology reinvents
performance
management
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.