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Big	
  Data	
  –	
  What	
  every	
  marketer	
  
              needs	
  to	
  know	
  
                              Dr.	
  Ana	
  Isabel	
  Canhoto	
  
	
  
  Senior	
  Lecturer	
  in	
  MarkeAng	
  &	
  Program	
  Leader	
  -­‐	
  MSc	
  MarkeAng	
  
                              Oxford	
  Brookes	
  University	
  
                               www.anacanhoto.com	
  
                                 TwiJer:	
  @canhoto	
  
                                               	
  
                                       Canhoto	
  	
  2012	
  
The	
  behaviours	
  




        Canhoto	
  2012	
  
The	
  technology	
  
                                                          Store	
  




Capture	
  

                                            Analyse	
  




                      Canhoto	
  2012	
  
The	
  dynamics	
  	
  




Source:	
  Michael	
  E	
  Driscoll,	
  Metamarkets	
  -­‐	
  hJp://www.slideshare.net/medriscoll/driscoll-­‐strata-­‐
buildingdatastartups25may2011clean#btnPrevious	
  	
                        Canhoto	
  2012	
  
The	
  economics	
  of	
  data	
  
                                                         •  Low	
  value	
  or	
  
Value	
                                                     very	
  small	
  
                                                            segments	
  
                                                            become	
  
                                                            profitable	
  
                                                         •  New	
  business	
  
                                                            opportuniAes	
  
                                                         •  Low	
  value	
  
                                                            data	
  
                                                            becomes	
  
                                                Cost	
  
                                                            useful	
  
                          Canhoto	
  2012	
  
Relevant	
  services	
  	
  
•    PersonalisaAon	
  of	
  interacAons	
  
•    LocalisaAon	
  of	
  retail	
  environments	
  
•    MulAple	
  channel	
  =>	
  Omnichannel	
  
•    GeolocalisaAon	
  and	
  Geofencing	
  
      –  Adverts	
  and	
  offers	
  




                                       Canhoto	
  2012	
  
IdenAfying	
  trends	
  
•  PredicAon	
  /	
  Early	
  warning	
  
    –  Movements	
  –	
  diseases,	
  demand,	
  pricing…	
  
•  Influencers	
  –	
  rumours,	
  virality,	
  …	
  




                                 Canhoto	
  2012	
  
CompeAAve	
  Intelligence	
  
•    Travel	
  paJerns	
  
•    Recruitment	
  acAviAes	
  
•    MeeAngs	
  
•    Projects	
  




                             Canhoto	
  2012	
  
Issues	
  




  Canhoto	
  2012	
  
Sources	
  
•  Available	
  vs.	
  representaAve	
  
   –  E.g.,	
  Using	
  TwiJer	
  to	
  research	
  the	
  Arab	
  Spring	
  
•  Quality	
  
•  Merging	
  databases	
  




                                     Canhoto	
  2012	
  
Methods	
  &	
  Skills	
  




          Canhoto	
  2012	
  
Usage	
  




  Canhoto	
  2012	
  
Big	
  Data	
  –	
  What	
  every	
  marketer	
  
              needs	
  to	
  know	
  
                              Dr.	
  Ana	
  Isabel	
  Canhoto	
  
	
  
   Senior	
  Lecturer	
  in	
  MarkeAng	
  &	
  Program	
  Leader	
  -­‐	
  MSc	
  MarkeAng	
  
                               Oxford	
  Brookes	
  University	
  
                                www.anacanhoto.com	
  
                                  TwiJer:	
  @canhoto	
  
                                                	
  
                                        Canhoto	
  2012	
  

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Big data - what every marketer needs to know

  • 1. Big  Data  –  What  every  marketer   needs  to  know   Dr.  Ana  Isabel  Canhoto     Senior  Lecturer  in  MarkeAng  &  Program  Leader  -­‐  MSc  MarkeAng   Oxford  Brookes  University   www.anacanhoto.com   TwiJer:  @canhoto     Canhoto    2012  
  • 2. The  behaviours   Canhoto  2012  
  • 3. The  technology   Store   Capture   Analyse   Canhoto  2012  
  • 4. The  dynamics     Source:  Michael  E  Driscoll,  Metamarkets  -­‐  hJp://www.slideshare.net/medriscoll/driscoll-­‐strata-­‐ buildingdatastartups25may2011clean#btnPrevious     Canhoto  2012  
  • 5. The  economics  of  data   •  Low  value  or   Value   very  small   segments   become   profitable   •  New  business   opportuniAes   •  Low  value   data   becomes   Cost   useful   Canhoto  2012  
  • 6. Relevant  services     •  PersonalisaAon  of  interacAons   •  LocalisaAon  of  retail  environments   •  MulAple  channel  =>  Omnichannel   •  GeolocalisaAon  and  Geofencing   –  Adverts  and  offers   Canhoto  2012  
  • 7. IdenAfying  trends   •  PredicAon  /  Early  warning   –  Movements  –  diseases,  demand,  pricing…   •  Influencers  –  rumours,  virality,  …   Canhoto  2012  
  • 8. CompeAAve  Intelligence   •  Travel  paJerns   •  Recruitment  acAviAes   •  MeeAngs   •  Projects   Canhoto  2012  
  • 9. Issues   Canhoto  2012  
  • 10. Sources   •  Available  vs.  representaAve   –  E.g.,  Using  TwiJer  to  research  the  Arab  Spring   •  Quality   •  Merging  databases   Canhoto  2012  
  • 11. Methods  &  Skills   Canhoto  2012  
  • 12. Usage   Canhoto  2012  
  • 13. Big  Data  –  What  every  marketer   needs  to  know   Dr.  Ana  Isabel  Canhoto     Senior  Lecturer  in  MarkeAng  &  Program  Leader  -­‐  MSc  MarkeAng   Oxford  Brookes  University   www.anacanhoto.com   TwiJer:  @canhoto     Canhoto  2012