Abu Bakr Abdul Allam-Customer Service Specialist

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A Customer Service & Retail Sales Specialist with long & diverse professional experience that can add value to the sales & customer support and improve the quality and caliber of your operations

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Abu Bakr Abdul Allam
5819 Camelia Evergreen LN, Richmond, TX 77407
Phone: 713 732 2691
E-Mail: abdul.allam@hotmail.com
Career Overview
A Customer Service & Retail Sales Specialist with long & diverse professional experience that can add value to the
sales & customer support and improve the quality and caliber of your operations
Professional Summary
• Promoting Customer Interaction & Support
• Maintaining Communication across all levels
• Selling Watches, Jewelry, Leather Footwear & Apparel
• Developing Displays, Signs, Lighting & Aids, etc
• Costing & Pricing of Merchandise
• Monitoring Inventory & Distribution operations
Key Accomplishments
1. Increased 0.2% additional Revenue by developing
i. Credit Sales
ii. Holidays & Festivals Sales
iii. Service & Parts Sales
iv. After Sales Service
2. Cut down Storage Costs by improved Inventory Management & proper Displays to boost bottom-lines
3. Cut down manpower overheads by restructuring Staff Reimbursements to buildup Cash-flow
4. Reinforced necessary internal controls
Employment History
• Al Futtaim Technologies (Private) Limited 01/2005—08/2012
(Telecommunication Company)
Assistant Manager
• Al Futtaim Watches & Jewelry 07/1991—12/2004
(Manufacturing & Trading Company)
Account Officer
Trading History
• Al Hijrah Trading Establishment 01/1989—06/1991
(Footwear Store)
Managing Partner
• Kameel Al Madani Trading Establishment 01/1986—12/1988
(Leather Apparel Store)
Managing Partner
Contd. to Page 2

Page 2
Abu Bakr Abdul Allam
Volunteer Services
Provided volunteer assistance to elementary schools children for crossing neighborhood roads
Education
• University of Karachi
• Bachelor’s Degree in Sociology
Certifications
• Microsoft Office
• SAP Trainer & Super User
Technical Skills
• MS Excel
• MS Word
• MS Outlook
• SAP
• QuickBooks
• Foreign Exchange
Awards & Compliments
• Employee of the Year
• Long Service Medal
Links
• http:www.Al-Futtaim.ae
• http:www.Aftech.com

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Abu Bakr Abdul Allam-Customer Service Specialist

1. Abu Bakr Abdul Allam 5819 Camelia Evergreen LN, Richmond, TX 77407 Phone: 713 732 2691 E-Mail: abdul.allam@hotmail.com Career Overview A Customer Service & Retail Sales Specialist with long & diverse professional experience that can add value to the sales & customer support and improve the quality and caliber of your operations Professional Summary • Promoting Customer Interaction & Support • Maintaining Communication across all levels • Selling Watches, Jewelry, Leather Footwear & Apparel • Developing Displays, Signs, Lighting & Aids, etc • Costing & Pricing of Merchandise • Monitoring Inventory & Distribution operations Key Accomplishments 1. Increased 0.2% additional Revenue by developing i. Credit Sales ii. Holidays & Festivals Sales iii. Service & Parts Sales iv. After Sales Service 2. Cut down Storage Costs by improved Inventory Management & proper Displays to boost bottom-lines 3. Cut down manpower overheads by restructuring Staff Reimbursements to buildup Cash-flow 4. Reinforced necessary internal controls Employment History • Al Futtaim Technologies (Private) Limited 01/2005—08/2012 (Telecommunication Company) Assistant Manager • Al Futtaim Watches & Jewelry 07/1991—12/2004 (Manufacturing & Trading Company) Account Officer Trading History • Al Hijrah Trading Establishment 01/1989—06/1991 (Footwear Store) Managing Partner • Kameel Al Madani Trading Establishment 01/1986—12/1988 (Leather Apparel Store) Managing Partner Contd. to Page 2

2. Page 2 Abu Bakr Abdul Allam Volunteer Services Provided volunteer assistance to elementary schools children for crossing neighborhood roads Education • University of Karachi • Bachelor’s Degree in Sociology Certifications • Microsoft Office • SAP Trainer & Super User Technical Skills • MS Excel • MS Word • MS Outlook • SAP • QuickBooks • Foreign Exchange Awards & Compliments • Employee of the Year • Long Service Medal Links • http:www.Al-Futtaim.ae • http:www.Aftech.com

Abu Bakr Abdul Allam-Customer Service Specialist

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Abu Bakr Abdul Allam-Customer Service Specialist