Presented at the Melbourne Office 365 Business Users Group in January 2020.
With the pace of change with digital tools, it can be hard to keep up and deliver great, relevant training information and content. In this presentation, Rebecca will take you through the 'Digital Workplace' building blocks, the framework they used to launch their Digital Workplace on Office 365. The session will cover:
• Why we took this approach
• Overview of the Digital Workplace building blocks
• Tactics for change and launch
• Measuring results
10. THE BUILDING BLOCKS OF YOUR DIGITALWORKPLACE
Window to your digital workplace (Intranet)
The digital toolbox (Office 365)
Service delivery
(ServiceNow)
Customer relationship
management
(Salesforce)
Business
applications
Social collaboration
Email / Calendar
HR information systems
Search
THE TOOLS FOR EXCELLENT CUSTOMER OUTCOMES
OUR DIGITAL WORKPLACE
Enterprise resource planning
(Great plains)
Messaging
Document
collaboration
Project
management
Supporting systems
Discovery
We seek answers and
provide quality content for
others to do the same.
Working out loud
We openly share what we
are working on, to
communicate and promote
innovation.
Flexibility
We support customers
anywhere, anytime.
Action
We do the right activity, at
the right time for excellent
customer results.
Collaboration
We work together across
silos to drive innovation for
customers.
Reporting
Productivity
applications
32. MAKE IT WORK
FOR YOU
Look at what others are doing
Adapt to what works for you
Plan and budget for change
Senior leadership support
Build a champion network
Use the tools, learn the tools
Reinforce your messaging
WHERE THE CLOUD LIVES ™