1. Zachary Vercher
9000 West Wilderness Way Shreveport, La 71106 (985) 630-9244spyderbite121@gmail.com
Objective
My objective is to obtain a long-term permanent position with a well-established company. My goal
is to obtain employment providing a place to learn the latest technology while allowing for
advancements and increased responsibilities.
Experience
March 2014 - Present ATT Shreveport, La
Premise Technician
 Installs, repairs, disconnects, modifies, downgrades and upgrades Customer Provided
Equipment (CPE), including set-top boxes, residential and home entertainment gateways,
home networking and WiFi equipment; inside wire, including COAX, cat3, cat4, cat5 and
cat6; and station connection materials.
 Installs and rearranges inside wire for IPTV, VoIP and high speed internet/DSL services on
the Lightspeed network.
 Places cross-connects at the serving area interface to move customer to the Lightspeed
network.
 Installs Network Interface Device (NID) and connects coaxial cable to customer network.
 Provisions, Installs and troubleshoots computer software, internet/DSL, IPTV and VoIP
services
 Verifies all services are working and communicates/trains customer on all new services
installed.
September 2013 –
March 2014
Simply Mac Shreveport, La
Sales Consultant
 Provided customers with the best experience when it comes to shopping.
 Assisted customers with IPhone and computer troubleshooting when they come in with a
problem
 Taught and Advised customers about techniques about Apple devices and Phones.
 Assisted with iPhone and computer repairs and paperwork
October 2010 – August
2013
Game Stop Covington,
La/Shreveport, La
Senior Game A dvisor
 Managed sales and maintained inventory to ensure production is a its maximum.
 Provided customer assistance – assisting someone in any way possible to up-sell and
increase revenue.
 Opened and closed the store
 Made deposits
 Received shipments

2. Education and Training
2009-2010 Louisiana Technical College Hammond, La
Network Specialist
 Completed courses applied toward an associate degree in Information Technology.
Courses included: instruction to repair networks, build computers, configure routers,
customize computers, gain experience in Microsoft Office applications, basic
troubleshooting, printer configuration, and Business Computer Applications. Also
completed Cisco 1 and 2 courses.
2012-2015 Bossier Parish Community College Bossier City, La
A ssociates In Information System A dministration Specialist
 Degree program provides a foundation in computer systems along with strong local area
network (LAN) networking skills. Additionally, the program focuses on server administration,
virtualization, and cloud computing concepts and training to install, configure and manage
servers in a virtualized environment.
Community Volunteer Work
2008 – 2013 Louisiana SALT(Student
Action Leadership Training)
Tioga, La.
Small Group Counselor
 Participated in summer mentoring programs as a small group leader for kids camps
consisting of 800-1000 8-12 year old kids.
2008 – 2013 The Pentecostals of Lee Road Covington, La.
Media and Tech Support
 Technician working in-group responsible for all technology including networking, computer
systems, web design, and audio/ visual. System included multiple high-end computer
systems and servers, network printers, wireless access points, sound system, customized
projection, multiple video cameras, recording center, live streaming system, and a theatrical
lighting system. Several large events are produced each year including concerts, dramas,
kids crusades, and other special events. Full time support staff and regularly scheduled
functions are supported throughout the week.
 Lead Guitarist – responsible for setting up amplifiers and cabling to support stage systems.
Troubleshooting skills required to identify issues with equipment and infrastructure cabling.

3. References
Josh Wester:(985) 373-0658
Friend, known for 10 years, Computer Programmer
Rick Maricelli: (985) 264-4043
Pastor,known for 10 years,full time Pastor
Rob Rorie: (985) 373-6196
Music Instructor, known for 10 years, Music Producer,owns Legacy Music