SlideShare uma empresa Scribd logo
1 de 19
180 days roadmap to become an OCE (Operational Center of Excellence) GSD PanamaEl Salvador,[object Object]
OCE-GSD Panama premise,[object Object],Nothing can be good if it can be better…..nothing can be better if it can be the BEST,[object Object],                                          Erick Dithmer-DELL VP,[object Object],Dell Confidential             ,[object Object]
Who is Jorge Alvarado?,[object Object], A pasionate person, self confident,  results oriented,- With strong people and motivating  skills. Customer oriented . He is someone who looks for excellence every day and who believes that  perfection it´s not attainable, but  if  we look for it , we will end up with excellence!,[object Object],He has built  effective teams and had fun while  beating every metric.,[object Object],He is someone who loves to win witn integrity,  that even though he left DELL two years ago, still in love with the company,[object Object],He has  more than 15 years  of experience as a manager. He has  worked as  an area, regional, commercial and sales manager.  At  this time he works as CSO (Chief Sales Officer ) for a telecommunications company. ,[object Object],And  finally ,  when he worked at DELL, he left a legacy of sucess  best practices  innovation and  several milestones.,[object Object],His best references are  his former direct reports (managers and agents) that can explain that  they  accomplished a dream , taking an average division to be known  as an  exceptional  one in the consumer group in a 90 days period!!!,[object Object],All manager meeting deck 9-26-08,[object Object]
Bases to plan our 180 days roadmap,[object Object],Dell Confidential             ,[object Object],Manage ,[object Object],present,[object Object],Selectively,[object Object],forget  past,[object Object],Create our future,[object Object],OCE- GSD Panama,[object Object],Service,[object Object],Customer satisfaccton,[object Object],Quality,[object Object],Profitability,[object Object],Customer loyalty,[object Object],Costs,[object Object]
OCE-GSD Panama values,[object Object],Quality,[object Object],Passion (for service & excellence),[object Object],Innovation,[object Object],Integrity,[object Object],Teamwork,[object Object],Flexibility,[object Object],Ownership,[object Object]
180 days roadmap to become an Operational Center of Excellence-GSD Panama,[object Object],Stage I ,[object Object],(45 days),[object Object],Stage III ,[object Object],(90 days),[object Object],Stage II ,[object Object],(45 days),[object Object]
I Stage (45 days),[object Object],Dell Confidential             ,[object Object]
I Stage (45 days),[object Object]
II Stage (45 days),[object Object]
Stage III (90 days),[object Object]
Having fun while exceeding expectations!!,[object Object]
Development programs,[object Object],What if you could get more out of your job?,[object Object],More out of your skills,[object Object],More from DELL,[object Object],More for you!!,[object Object]
Internal communications and innitiatives,[object Object]
Innovation-BPI Project (Innovare),[object Object]
Dell Confidential             ,[object Object],Entry process of ideas,[object Object],2 Working days,[object Object],4 Working days,[object Object],10 Working days,[object Object]
Standardized metrics (easy to understand BSC),[object Object],Meritocracy,[object Object],thru clarity,[object Object]
OCE-GSD Panama Career Path,[object Object],Manager,[object Object],Back Office,[object Object],Coach ,[object Object],Agent Top Performer,[object Object],PL (process Leader),[object Object],People that have a career plan, which allows reward ,[object Object],high performance employees become one of the ,[object Object],reasons for staff turnover is below the  contact centers industry.,[object Object],Agent Senior,[object Object],Agent Junior,[object Object],Agent entry level,[object Object],       Operative position                                                    Leader/manager  position,[object Object],       Quality Assurance position                                     Supervisor                                        ,[object Object],       Information support position,[object Object]
OCE-GSP Panama,[object Object],Newton´s first law of motion:,[object Object],“An object at rest tends to stay at rest, or if it is in motion tends ,[object Object],to stay in motion with the same speed and in the same direction ,[object Object],unless acted upon by a sum of physical forces”,[object Object]
Q&A,[object Object]

Mais conteúdo relacionado

Mais procurados

You Say Process Excellence, She Says Operational Excellence, I Say Performanc...
You Say Process Excellence, She Says Operational Excellence, I Say Performanc...You Say Process Excellence, She Says Operational Excellence, I Say Performanc...
You Say Process Excellence, She Says Operational Excellence, I Say Performanc...Mike Gammage
 
Introduction To Operational Excellence
Introduction To Operational ExcellenceIntroduction To Operational Excellence
Introduction To Operational ExcellenceAhmed Mansour
 
Operational Excellence and Organisational Mission Vision and Values
Operational Excellence and Organisational Mission Vision and ValuesOperational Excellence and Organisational Mission Vision and Values
Operational Excellence and Organisational Mission Vision and ValuesTB DANIŞMANLIK
 
How to achieve Operational Excellence?
How to achieve Operational Excellence?How to achieve Operational Excellence?
How to achieve Operational Excellence?Frank-G. Adler
 
Operational Excellence Healthcare Alliance
Operational Excellence Healthcare AllianceOperational Excellence Healthcare Alliance
Operational Excellence Healthcare AllianceOpExHealthcareAlliance
 
Transformation keys
Transformation keysTransformation keys
Transformation keysTim Kadom
 
Operational Excellence
Operational ExcellenceOperational Excellence
Operational ExcellenceKamraan
 
Operational Excellence in Oil and Gas
Operational Excellence in Oil and GasOperational Excellence in Oil and Gas
Operational Excellence in Oil and GasMark LaCour
 
Reaching agility: Why aren't we done yet?
Reaching agility: Why aren't we done yet?Reaching agility: Why aren't we done yet?
Reaching agility: Why aren't we done yet?Nicola Dourambeis
 
Operational excellence through lean & six sigma
Operational excellence through lean & six sigmaOperational excellence through lean & six sigma
Operational excellence through lean & six sigmaHarsh Upadhyay
 
Auburn Technical Assistance Center - Overview
Auburn Technical Assistance Center - OverviewAuburn Technical Assistance Center - Overview
Auburn Technical Assistance Center - OverviewHank Czarnecki
 
Lean for HR - Defining Wast In Service Org
Lean for HR - Defining Wast In Service OrgLean for HR - Defining Wast In Service Org
Lean for HR - Defining Wast In Service Orgjwmatthei
 
Operational Excellence Introduction - Optimize your business operating system.
Operational Excellence Introduction - Optimize your business operating system.Operational Excellence Introduction - Optimize your business operating system.
Operational Excellence Introduction - Optimize your business operating system.John-Partners Consulting and Education JSC
 
Keith Osborne Management Experience
Keith Osborne Management ExperienceKeith Osborne Management Experience
Keith Osborne Management ExperienceKeith Osborne
 

Mais procurados (20)

Operational Excellence model
Operational Excellence modelOperational Excellence model
Operational Excellence model
 
You Say Process Excellence, She Says Operational Excellence, I Say Performanc...
You Say Process Excellence, She Says Operational Excellence, I Say Performanc...You Say Process Excellence, She Says Operational Excellence, I Say Performanc...
You Say Process Excellence, She Says Operational Excellence, I Say Performanc...
 
Introduction To Operational Excellence
Introduction To Operational ExcellenceIntroduction To Operational Excellence
Introduction To Operational Excellence
 
Operational Excellence and Organisational Mission Vision and Values
Operational Excellence and Organisational Mission Vision and ValuesOperational Excellence and Organisational Mission Vision and Values
Operational Excellence and Organisational Mission Vision and Values
 
How to achieve Operational Excellence?
How to achieve Operational Excellence?How to achieve Operational Excellence?
How to achieve Operational Excellence?
 
Operational-Excellence
Operational-ExcellenceOperational-Excellence
Operational-Excellence
 
Operational Excellence Healthcare Alliance
Operational Excellence Healthcare AllianceOperational Excellence Healthcare Alliance
Operational Excellence Healthcare Alliance
 
Transformation keys
Transformation keysTransformation keys
Transformation keys
 
Operational Excellence
Operational ExcellenceOperational Excellence
Operational Excellence
 
Operational Excellence in Oil and Gas
Operational Excellence in Oil and GasOperational Excellence in Oil and Gas
Operational Excellence in Oil and Gas
 
Introducing the COO
Introducing the COOIntroducing the COO
Introducing the COO
 
Reaching agility: Why aren't we done yet?
Reaching agility: Why aren't we done yet?Reaching agility: Why aren't we done yet?
Reaching agility: Why aren't we done yet?
 
Operational excellence through lean & six sigma
Operational excellence through lean & six sigmaOperational excellence through lean & six sigma
Operational excellence through lean & six sigma
 
Auburn Technical Assistance Center - Overview
Auburn Technical Assistance Center - OverviewAuburn Technical Assistance Center - Overview
Auburn Technical Assistance Center - Overview
 
EVOPT - Corporate
EVOPT - CorporateEVOPT - Corporate
EVOPT - Corporate
 
Lean for HR - Defining Wast In Service Org
Lean for HR - Defining Wast In Service OrgLean for HR - Defining Wast In Service Org
Lean for HR - Defining Wast In Service Org
 
Operational Excellence Introduction - Optimize your business operating system.
Operational Excellence Introduction - Optimize your business operating system.Operational Excellence Introduction - Optimize your business operating system.
Operational Excellence Introduction - Optimize your business operating system.
 
Lss overview
Lss   overviewLss   overview
Lss overview
 
OPD Senior Analyst
OPD Senior AnalystOPD Senior Analyst
OPD Senior Analyst
 
Keith Osborne Management Experience
Keith Osborne Management ExperienceKeith Osborne Management Experience
Keith Osborne Management Experience
 

Semelhante a 180 days roadmap to become an operational center of excellence

Linkedin Version 180 Days Roadmap To Become An Operational Center Of Excellence
Linkedin Version 180 Days Roadmap To Become An Operational Center Of ExcellenceLinkedin Version 180 Days Roadmap To Become An Operational Center Of Excellence
Linkedin Version 180 Days Roadmap To Become An Operational Center Of Excellencejalvarado35
 
Sgc 7th september 2012 mail
Sgc 7th september 2012 mailSgc 7th september 2012 mail
Sgc 7th september 2012 mailappario
 
Recruit121 Company Profile
Recruit121 Company ProfileRecruit121 Company Profile
Recruit121 Company Profiletnault
 
Cleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, Va
Cleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, VaCleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, Va
Cleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, VaClearedJobs.Net
 
CH Recruitment
CH RecruitmentCH Recruitment
CH RecruitmentKM Dcruze
 
Profilecoaching.Ca Slideshow Presentation Final
Profilecoaching.Ca   Slideshow Presentation FinalProfilecoaching.Ca   Slideshow Presentation Final
Profilecoaching.Ca Slideshow Presentation FinalSPIRIT47
 
Staff Domain - The Smart Place to Grow
Staff Domain - The Smart Place to GrowStaff Domain - The Smart Place to Grow
Staff Domain - The Smart Place to GrowStaff Domain
 
TLI Knowledge Corp Brochure
TLI Knowledge Corp BrochureTLI Knowledge Corp Brochure
TLI Knowledge Corp BrochureAdarsh Patil
 
Blue Pelican Marketing General
Blue Pelican Marketing   GeneralBlue Pelican Marketing   General
Blue Pelican Marketing GeneralKateMcDermott
 
Enterprise MENTOR Workshop Brochure
Enterprise MENTOR Workshop BrochureEnterprise MENTOR Workshop Brochure
Enterprise MENTOR Workshop Brochureenterpriseleaders
 
Recruit 121 Emea Company Profile
Recruit 121 Emea Company ProfileRecruit 121 Emea Company Profile
Recruit 121 Emea Company Profilewillsofwales
 
Recruit 121 emea company profile
Recruit 121 emea company profileRecruit 121 emea company profile
Recruit 121 emea company profileJulie_Lefevre_R121
 
Recruit 121 Emea Company Profile
Recruit 121 Emea Company ProfileRecruit 121 Emea Company Profile
Recruit 121 Emea Company ProfileRecruit 121 EMEA
 
Star group hr solutions e brochure
Star group hr solutions e brochureStar group hr solutions e brochure
Star group hr solutions e brochurebervink
 
Staff Boom: How We Do Outsourcing
Staff Boom: How We Do OutsourcingStaff Boom: How We Do Outsourcing
Staff Boom: How We Do OutsourcingDiana DePaola
 
Tudomany Kommunikációs Trening.pptx
Tudomany Kommunikációs Trening.pptxTudomany Kommunikációs Trening.pptx
Tudomany Kommunikációs Trening.pptxImre Hild
 
PATHWAYS Corporate Profile
PATHWAYS Corporate ProfilePATHWAYS Corporate Profile
PATHWAYS Corporate Profilembondy89
 
business-administration-guide v1- Precious Mvulane
business-administration-guide v1- Precious Mvulanebusiness-administration-guide v1- Precious Mvulane
business-administration-guide v1- Precious MvulanePrecious Mvulane CA (SA),RA
 

Semelhante a 180 days roadmap to become an operational center of excellence (20)

Linkedin Version 180 Days Roadmap To Become An Operational Center Of Excellence
Linkedin Version 180 Days Roadmap To Become An Operational Center Of ExcellenceLinkedin Version 180 Days Roadmap To Become An Operational Center Of Excellence
Linkedin Version 180 Days Roadmap To Become An Operational Center Of Excellence
 
Sgc 7th september 2012 mail
Sgc 7th september 2012 mailSgc 7th september 2012 mail
Sgc 7th september 2012 mail
 
Recruit121 Company Profile
Recruit121 Company ProfileRecruit121 Company Profile
Recruit121 Company Profile
 
Cleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, Va
Cleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, VaCleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, Va
Cleared Job Fair Job Seeker Handbook Oct 1, 2013 Tysons Corner, Va
 
CH Recruitment
CH RecruitmentCH Recruitment
CH Recruitment
 
Profilecoaching.Ca Slideshow Presentation Final
Profilecoaching.Ca   Slideshow Presentation FinalProfilecoaching.Ca   Slideshow Presentation Final
Profilecoaching.Ca Slideshow Presentation Final
 
Staff Domain - The Smart Place to Grow
Staff Domain - The Smart Place to GrowStaff Domain - The Smart Place to Grow
Staff Domain - The Smart Place to Grow
 
TLI Knowledge Corp Brochure
TLI Knowledge Corp BrochureTLI Knowledge Corp Brochure
TLI Knowledge Corp Brochure
 
Blue Pelican Marketing General
Blue Pelican Marketing   GeneralBlue Pelican Marketing   General
Blue Pelican Marketing General
 
Enterprise MENTOR Workshop Brochure
Enterprise MENTOR Workshop BrochureEnterprise MENTOR Workshop Brochure
Enterprise MENTOR Workshop Brochure
 
Recruit 121 Emea Company Profile
Recruit 121 Emea Company ProfileRecruit 121 Emea Company Profile
Recruit 121 Emea Company Profile
 
Recruit 121 emea company profile
Recruit 121 emea company profileRecruit 121 emea company profile
Recruit 121 emea company profile
 
Recruit 121 Emea Company Profile
Recruit 121 Emea Company ProfileRecruit 121 Emea Company Profile
Recruit 121 Emea Company Profile
 
Jaycee Sourcing Solutions
Jaycee Sourcing SolutionsJaycee Sourcing Solutions
Jaycee Sourcing Solutions
 
How Do We Help Our Customers.Ppt
How Do We Help Our Customers.PptHow Do We Help Our Customers.Ppt
How Do We Help Our Customers.Ppt
 
Star group hr solutions e brochure
Star group hr solutions e brochureStar group hr solutions e brochure
Star group hr solutions e brochure
 
Staff Boom: How We Do Outsourcing
Staff Boom: How We Do OutsourcingStaff Boom: How We Do Outsourcing
Staff Boom: How We Do Outsourcing
 
Tudomany Kommunikációs Trening.pptx
Tudomany Kommunikációs Trening.pptxTudomany Kommunikációs Trening.pptx
Tudomany Kommunikációs Trening.pptx
 
PATHWAYS Corporate Profile
PATHWAYS Corporate ProfilePATHWAYS Corporate Profile
PATHWAYS Corporate Profile
 
business-administration-guide v1- Precious Mvulane
business-administration-guide v1- Precious Mvulanebusiness-administration-guide v1- Precious Mvulane
business-administration-guide v1- Precious Mvulane
 

Último

AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarPrecisely
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Brian Pichman
 
20230202 - Introduction to tis-py
20230202 - Introduction to tis-py20230202 - Introduction to tis-py
20230202 - Introduction to tis-pyJamie (Taka) Wang
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UbiTrack UK
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxUdaiappa Ramachandran
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfDianaGray10
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding TeamAdam Moalla
 
Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1DianaGray10
 
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...DianaGray10
 
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1DianaGray10
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesMd Hossain Ali
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024SkyPlanner
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024D Cloud Solutions
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAshyamraj55
 
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IES VE
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesDavid Newbury
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfinfogdgmi
 

Último (20)

AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity Webinar
 
20230104 - machine vision
20230104 - machine vision20230104 - machine vision
20230104 - machine vision
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )
 
20230202 - Introduction to tis-py
20230202 - Introduction to tis-py20230202 - Introduction to tis-py
20230202 - Introduction to tis-py
 
20150722 - AGV
20150722 - AGV20150722 - AGV
20150722 - AGV
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptx
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team
 
Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1
 
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
 
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
 
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond Ontologies
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdf
 

180 days roadmap to become an operational center of excellence

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.

Notas do Editor

  1. Print the name of your LOBAdd Q1 FY09 OHRP – El Salvador