Yolandi Pienaar

Johannesburg Area, South Africa South Africa

Customer Experience Administrator

Real Estate/ Construction / Architecture

Play a pivotal role enhancing and administering CRM systems, enforcing best practices and improving user productivity. Managing the CRM platform, ensuring the company can make the most out of sales & marketing opportunities, managing employee training requirements, the functionality of the CRM, maintaining integrity of customer data, opportunity funnels, and lead generation management. Maintain relationships with senior management in all business areas and regions, understanding their business strategy, requirements and issues and turning them into ideas, solutions and actions.Working closely with all relevant departments (sales, marketing, customer service, technical support, finance, ...