Understanding how your enterprise uses documents can go a long way in cutting costs and increasing efficiency. But gaining the necessary insight requires a Managed Print Services (MPS) provider that can accurately map the ways employees produce, share and store documents, identifying areas of opportunity and developing a plan for improvement along the way. Here are 5 signs your MPS provider truly understands document analytics.
The Power of Document Analytics: 5 Signs Your Managed Print Services Provider Gets It
2. They are able to map and benchmark
your current state.
Before you can improve, you
need to know where you stand.
A capable partner will be able
to pinpoint your current state
of document maturity and
benchmark based on years of
data collected from MPS clients.
3. After capturing and
analyzing data, MPS
providers should examine
your goals and develop a
detailed plan for ongoing
improvement to help you
reach them.
They create a detailed roadmap
to improvement.
4. Document analytics tools use
MPS device data, print job
details and audits of both filed
and unfiled paper to generate
comprehensive reports. MPS
providers should use these
invaluable reports to guide
your decisions.
They turn raw data into
actionable steps
5. They get to the root of why
documents are printed and stored.
It’s not all about the numbers—advanced MPS
providers supplement quantitative data with
qualitative data gathered through client surveys
and user workshops to understand the real
reasons documents are printed and stored.
6. They make sure your organization
succeeds.
Less a vendor and more
a partner, leading MPS
providers support change
management within your
organization to ensure
employee adoption and
sustained success.