SlideShare a Scribd company logo
1 of 54
Download to read offline
Creating a Company and Culture We Love
The best businesses are really ones that can combine 
passion, profits, and purpose. 
-Tony Hsieh 
CEO, Zappos
Everybody’s talking about culture these days.
Netflix is legendary for it’s culture deck, which has received more than 6.5 million views to date. 
It may well be the most important document ever to come out of (Silicon) Valley 
-Sheryl Sandberg COO, Facebook
We have no patent on anything we do and anything we do can be copied by anyone else. But you can't copy the heart and the soul and the conscience of the company. 
-Howard Schultz, Starbucks
Will work for Wine!
What’s most important at WineDirect is our people and our customers.
Our culture is our 
Corporate Personality!
Why is it 
so important?
Because a positive culture can mean the difference between long term success and…….
Because a positive culture can mean the difference between long term success and…….
As the world moves from the industrial age to the information age, the rules of business have changed.
The intangibles are what matter most now 
• 
Knowledge 
• 
People 
• 
Teams
We’ve outgrown the structures 
that worked before. 
Efficiency comes from how people 
work together to serve our customers.
The WineDirect Culture
A great culture leads to: 
• 
Employee & customer satisfaction 
• 
Product and service innovation 
• 
Quality 
• 
Sales growth
What defines the 
WineDirect culture?
It’s partly our vision We aspire to be the wine industry’s leader in DTC services.
It’s partly our mission We must fully support our customers with products, services, and information to help them succeed. Our customers are our reason for being!
It’s largely our values Deliver Peace of Mind We strive to deliver personalized service in every way possible.
Build a Winning Team, Trust Your Colleagues We believe that open and honest communication make for the best relationships with each other and customers.
Embrace Change 
Be Bold, Daring, Different 
We’re not afraid to take risks. 
We learn the lessons, 
and we share results. 
We strive to be a little better 
each and every day.
To improve is to change; 
to be perfect is to change often. 
- Winston Churchill
Do More With Less 
We work smart. 
We work hard. 
And we’re efficient.
Be Humble And by humble, we don’t mean weak, meek, or indecisive……
What we do mean is…… Know what you don’t know Listen to all ideas, and Don’t ever underestimate the competition
Finally, our culture is driven by our people Our people are our ambassadors!
Times are changing It used to be that companies worked toward employee satisfaction.
Today, we believe we can do much better than simply aiming for satisfaction. We want to inspire boundless enthusiasm 
in our team members.
We want people to be 100 percent engaged in growing the business.
What does it mean to work at WineDirect? What qualities do we value most in our team members?
First and foremost, we value innovation!
The business world we 
operate in is very competitive. 
To be successful and to thrive, 
we need to constantly 
challenge ourselves 
to come up with new and 
better ways of doing things.
When the winds of change blow, some people build walls and others build windmills. -Chinese Proverb
We look for people whose number one goal is customer satisfaction.
Our WineDirectors are always looking for creative new ways to WOW our customers.
We value communication.
Not only should our people be good communicators who carefully organize their thoughts before they are communicated; they should be good listeners as well.
Persistence is extremely important at WineDirect. Or in the words of management, we favor a bias-to-action.
Our people are results driven 
(and we’re not just talking 
about hard work). 
We look for effective work.
We like our team members 
to be curious. 
We constantly welcome 
and seek out new knowledge.
I have no special talent. I am only passionately curious.
In keeping with our corporate values, we like humility. At WineDirect, our egos are checked at the door. We don’t take ourselves too seriously, and when things go wrong, we’re more than willing to take responsibility.
Don’t accept your dog’s admiration as conclusive evidence that you are wonderful. -Ann Landers
Finally, we look for people who 
are remarkable. 
The world is changing ever more rapidly……This means you have to toss out everything you know and do something remarkable in order to have any impact at all. 
-Seth Godin, The Purple Cow
Our team is vibrant, energetic and passionate about the wine industry!
The thing that unites us is our unwavering dedication to our customers. It's what motivates us to get out of bed each morning, excited to come to work.
What do our employees 
want from us in return?
They want us to invest in them and provide room to grow.
They want to have a voice and a say. They want to make a difference and know that we respect their ideas.
They want a life after work. 
They want to work hard 
and then have time to play hard.
They want to be part of a remarkable and collaborative team, where each and every person is comfortable with sharing and helping others.
They want to have fun at work. And they don’t mind working in a place where opening the occasional bottle of wine is part of the job.
Put a group of enthusiastic, innovative, and confident people together, reward them for imagination and curiosity, and everybody wins. -Joe Waechter CEO, WineDirect

More Related Content

What's hot

The HubSpot Culture Code: Creating a Company We Love
The HubSpot Culture Code: Creating a Company We LoveThe HubSpot Culture Code: Creating a Company We Love
The HubSpot Culture Code: Creating a Company We Lovecolleenfry
 
Rentdrop Culture Deck
Rentdrop Culture DeckRentdrop Culture Deck
Rentdrop Culture DeckRentdrop
 
Culture at Uberflip
Culture at UberflipCulture at Uberflip
Culture at UberflipUberflip
 
Sift Media Culture Code - Inspiring Positive Action
Sift Media Culture Code - Inspiring Positive ActionSift Media Culture Code - Inspiring Positive Action
Sift Media Culture Code - Inspiring Positive ActionIan Robins
 
Culture code: creating a culture employees truly love | Talent Connect Anaheim
Culture code: creating a culture employees truly love | Talent Connect AnaheimCulture code: creating a culture employees truly love | Talent Connect Anaheim
Culture code: creating a culture employees truly love | Talent Connect AnaheimLinkedIn Talent Solutions
 
Simplify360 culture code
Simplify360 culture codeSimplify360 culture code
Simplify360 culture codeSimplify360
 
Company culture
Company cultureCompany culture
Company cultureMetavallon
 
HubSpot Company Meeting June 2009
HubSpot Company Meeting June 2009HubSpot Company Meeting June 2009
HubSpot Company Meeting June 2009HubSpot
 
SocialRadar Company Culture
SocialRadar Company CultureSocialRadar Company Culture
SocialRadar Company CultureSocialRadar
 
Soundstripe culture deck 2017
Soundstripe culture deck 2017 Soundstripe culture deck 2017
Soundstripe culture deck 2017 Travis Terrell
 
Our Secret Sauce
Our Secret SauceOur Secret Sauce
Our Secret Saucehashtagnyu
 
Tech in asia culture code v3
Tech in asia culture code v3Tech in asia culture code v3
Tech in asia culture code v3Tech in Asia
 
Sparkrock Culture code
Sparkrock Culture codeSparkrock Culture code
Sparkrock Culture codeSparkrock
 
Become a millionaire with these five principles
Become a millionaire with these five principlesBecome a millionaire with these five principles
Become a millionaire with these five principlesAES International
 
Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0 Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0 Buffer
 

What's hot (20)

The HubSpot Culture Code: Creating a Company We Love
The HubSpot Culture Code: Creating a Company We LoveThe HubSpot Culture Code: Creating a Company We Love
The HubSpot Culture Code: Creating a Company We Love
 
Rentdrop Culture Deck
Rentdrop Culture DeckRentdrop Culture Deck
Rentdrop Culture Deck
 
Culture at Uberflip
Culture at UberflipCulture at Uberflip
Culture at Uberflip
 
Sift Media Culture Code - Inspiring Positive Action
Sift Media Culture Code - Inspiring Positive ActionSift Media Culture Code - Inspiring Positive Action
Sift Media Culture Code - Inspiring Positive Action
 
Culture code: creating a culture employees truly love | Talent Connect Anaheim
Culture code: creating a culture employees truly love | Talent Connect AnaheimCulture code: creating a culture employees truly love | Talent Connect Anaheim
Culture code: creating a culture employees truly love | Talent Connect Anaheim
 
Culture transformation Are You Ready?
Culture transformation Are You Ready?Culture transformation Are You Ready?
Culture transformation Are You Ready?
 
Simplify360 culture code
Simplify360 culture codeSimplify360 culture code
Simplify360 culture code
 
Company culture
Company cultureCompany culture
Company culture
 
Digital 22 Culture Code
Digital 22 Culture CodeDigital 22 Culture Code
Digital 22 Culture Code
 
HubSpot Company Meeting June 2009
HubSpot Company Meeting June 2009HubSpot Company Meeting June 2009
HubSpot Company Meeting June 2009
 
Culture at Blossom
Culture at BlossomCulture at Blossom
Culture at Blossom
 
SocialRadar Company Culture
SocialRadar Company CultureSocialRadar Company Culture
SocialRadar Company Culture
 
Acceleration Partners Culture Deck
Acceleration Partners Culture DeckAcceleration Partners Culture Deck
Acceleration Partners Culture Deck
 
Soundstripe culture deck 2017
Soundstripe culture deck 2017 Soundstripe culture deck 2017
Soundstripe culture deck 2017
 
Our Secret Sauce
Our Secret SauceOur Secret Sauce
Our Secret Sauce
 
Tech in asia culture code v3
Tech in asia culture code v3Tech in asia culture code v3
Tech in asia culture code v3
 
InterContinental Hotels Group's winning #CultureCode
InterContinental Hotels Group's winning #CultureCodeInterContinental Hotels Group's winning #CultureCode
InterContinental Hotels Group's winning #CultureCode
 
Sparkrock Culture code
Sparkrock Culture codeSparkrock Culture code
Sparkrock Culture code
 
Become a millionaire with these five principles
Become a millionaire with these five principlesBecome a millionaire with these five principles
Become a millionaire with these five principles
 
Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0 Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0
 

Similar to The WineDirect Culture

The New Breed Culture Code
The New Breed Culture CodeThe New Breed Culture Code
The New Breed Culture CodeNew Breed
 
BankVic Culture - The Beat of BankVic
BankVic Culture - The Beat of BankVicBankVic Culture - The Beat of BankVic
BankVic Culture - The Beat of BankVicMarcus Wadds
 
charity people
charity peoplecharity people
charity peopleammar meza
 
Making life better @Weststar and CITN ...our values presentation 2013
Making life better @Weststar and CITN ...our values presentation 2013Making life better @Weststar and CITN ...our values presentation 2013
Making life better @Weststar and CITN ...our values presentation 2013April Cummings
 
The SOLIDitech Culture Code
The SOLIDitech Culture CodeThe SOLIDitech Culture Code
The SOLIDitech Culture CodeSOLIDitech
 
PlaySav Culture
PlaySav CulturePlaySav Culture
PlaySav CulturePlaySav
 
Dashlane Engineering Culture Book
Dashlane Engineering Culture BookDashlane Engineering Culture Book
Dashlane Engineering Culture BookDashlane
 
culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02Glen Cornell
 
The TrustYou Culture Book
The TrustYou Culture BookThe TrustYou Culture Book
The TrustYou Culture BookTrustYou
 
Pop Inc. Culture - v1
Pop Inc. Culture - v1Pop Inc. Culture - v1
Pop Inc. Culture - v1Pop Inc.
 
Culture Code: Creating A Lovable Company
Culture Code: Creating A Lovable CompanyCulture Code: Creating A Lovable Company
Culture Code: Creating A Lovable CompanyHubSpot
 
Slido Culture Code - mission, values and beliefs
Slido Culture Code - mission, values and beliefsSlido Culture Code - mission, values and beliefs
Slido Culture Code - mission, values and beliefsSlido
 

Similar to The WineDirect Culture (20)

The New Breed Culture Code
The New Breed Culture CodeThe New Breed Culture Code
The New Breed Culture Code
 
BankVic Culture - The Beat of BankVic
BankVic Culture - The Beat of BankVicBankVic Culture - The Beat of BankVic
BankVic Culture - The Beat of BankVic
 
charity people
charity peoplecharity people
charity people
 
WAM Brand Book
WAM Brand BookWAM Brand Book
WAM Brand Book
 
Making life better @Weststar and CITN ...our values presentation 2013
Making life better @Weststar and CITN ...our values presentation 2013Making life better @Weststar and CITN ...our values presentation 2013
Making life better @Weststar and CITN ...our values presentation 2013
 
NorDNA_HandbookDigital_2015
NorDNA_HandbookDigital_2015NorDNA_HandbookDigital_2015
NorDNA_HandbookDigital_2015
 
The SOLIDitech Culture Code
The SOLIDitech Culture CodeThe SOLIDitech Culture Code
The SOLIDitech Culture Code
 
PlaySav Culture
PlaySav CulturePlaySav Culture
PlaySav Culture
 
Culture deck
Culture deckCulture deck
Culture deck
 
BCS_InsideOut_final
BCS_InsideOut_finalBCS_InsideOut_final
BCS_InsideOut_final
 
Dashlane Engineering Culture Book
Dashlane Engineering Culture BookDashlane Engineering Culture Book
Dashlane Engineering Culture Book
 
culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02
 
ROI Online Culture Code | Version 2
ROI Online Culture Code | Version 2ROI Online Culture Code | Version 2
ROI Online Culture Code | Version 2
 
The TrustYou Culture Book
The TrustYou Culture BookThe TrustYou Culture Book
The TrustYou Culture Book
 
Pop Inc. Culture - v1
Pop Inc. Culture - v1Pop Inc. Culture - v1
Pop Inc. Culture - v1
 
Culture Documentpdf
Culture DocumentpdfCulture Documentpdf
Culture Documentpdf
 
Culture Code: Creating A Lovable Company
Culture Code: Creating A Lovable CompanyCulture Code: Creating A Lovable Company
Culture Code: Creating A Lovable Company
 
Hp es culture_book
Hp es culture_bookHp es culture_book
Hp es culture_book
 
Slido Culture Code - mission, values and beliefs
Slido Culture Code - mission, values and beliefsSlido Culture Code - mission, values and beliefs
Slido Culture Code - mission, values and beliefs
 
White Stuff Editorial - Take A Peek!
White Stuff Editorial - Take A Peek!White Stuff Editorial - Take A Peek!
White Stuff Editorial - Take A Peek!
 

More from WineDirect

WineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP Salesforce
WineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP SalesforceWineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP Salesforce
WineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP SalesforceWineDirect
 
WineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this Grape
WineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this GrapeWineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this Grape
WineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this GrapeWineDirect
 
WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...
WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...
WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...WineDirect
 
WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%
WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%
WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%WineDirect
 
WineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding Eagle
WineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding EagleWineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding Eagle
WineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding EagleWineDirect
 
WineDirect/Vin65 Napa Roadshow: Joe Waechter Opening Remarks
WineDirect/Vin65 Napa Roadshow: Joe Waechter Opening RemarksWineDirect/Vin65 Napa Roadshow: Joe Waechter Opening Remarks
WineDirect/Vin65 Napa Roadshow: Joe Waechter Opening RemarksWineDirect
 
Update on the Top 20%
Update on the Top 20%Update on the Top 20%
Update on the Top 20%WineDirect
 
DTC and the Next Five Years
DTC and the Next Five Years DTC and the Next Five Years
DTC and the Next Five Years WineDirect
 
Infographic: Learning from our DTC leaders
Infographic: Learning from our DTC leadersInfographic: Learning from our DTC leaders
Infographic: Learning from our DTC leadersWineDirect
 
How to wow customers after the purchase
How to wow customers after the purchaseHow to wow customers after the purchase
How to wow customers after the purchaseWineDirect
 
How to Use Shipping Discounts and Promotions to Sell More Wine
How to Use Shipping Discounts and Promotions to Sell More WineHow to Use Shipping Discounts and Promotions to Sell More Wine
How to Use Shipping Discounts and Promotions to Sell More WineWineDirect
 
3 Ways to Sell More Wine Online
3 Ways to Sell More Wine Online3 Ways to Sell More Wine Online
3 Ways to Sell More Wine OnlineWineDirect
 
The top 20% in wine ecommerce....what makes them special?
The top 20% in wine ecommerce....what makes them special?The top 20% in wine ecommerce....what makes them special?
The top 20% in wine ecommerce....what makes them special?WineDirect
 
Wine direct orderfulfill_72ppi-01
Wine direct orderfulfill_72ppi-01Wine direct orderfulfill_72ppi-01
Wine direct orderfulfill_72ppi-01WineDirect
 

More from WineDirect (14)

WineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP Salesforce
WineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP SalesforceWineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP Salesforce
WineDirect/Vin65 Napa Roadshow: Tod Nielsen, EVP Salesforce
 
WineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this Grape
WineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this GrapeWineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this Grape
WineDirect/Vin65 Napa Roadshow: Taj Eldridge, I Like this Grape
 
WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...
WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...
WineDirect/Vin65 Napa Roadshow: Sonyia Grabski, Secrets of a Successful Tasti...
 
WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%
WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%
WineDirect/Vin65 Napa Roadshow: Jim Agger, Revisiting the top 20%
 
WineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding Eagle
WineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding EagleWineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding Eagle
WineDirect/Vin65 Napa Roadshow: Adam Ivor, Gliding Eagle
 
WineDirect/Vin65 Napa Roadshow: Joe Waechter Opening Remarks
WineDirect/Vin65 Napa Roadshow: Joe Waechter Opening RemarksWineDirect/Vin65 Napa Roadshow: Joe Waechter Opening Remarks
WineDirect/Vin65 Napa Roadshow: Joe Waechter Opening Remarks
 
Update on the Top 20%
Update on the Top 20%Update on the Top 20%
Update on the Top 20%
 
DTC and the Next Five Years
DTC and the Next Five Years DTC and the Next Five Years
DTC and the Next Five Years
 
Infographic: Learning from our DTC leaders
Infographic: Learning from our DTC leadersInfographic: Learning from our DTC leaders
Infographic: Learning from our DTC leaders
 
How to wow customers after the purchase
How to wow customers after the purchaseHow to wow customers after the purchase
How to wow customers after the purchase
 
How to Use Shipping Discounts and Promotions to Sell More Wine
How to Use Shipping Discounts and Promotions to Sell More WineHow to Use Shipping Discounts and Promotions to Sell More Wine
How to Use Shipping Discounts and Promotions to Sell More Wine
 
3 Ways to Sell More Wine Online
3 Ways to Sell More Wine Online3 Ways to Sell More Wine Online
3 Ways to Sell More Wine Online
 
The top 20% in wine ecommerce....what makes them special?
The top 20% in wine ecommerce....what makes them special?The top 20% in wine ecommerce....what makes them special?
The top 20% in wine ecommerce....what makes them special?
 
Wine direct orderfulfill_72ppi-01
Wine direct orderfulfill_72ppi-01Wine direct orderfulfill_72ppi-01
Wine direct orderfulfill_72ppi-01
 

Recently uploaded

The 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.groupThe 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.groupLivewire
 
Snapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdfSnapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdfEastern Online-iSURVEY
 
Digital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEMDigital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEMNazal Digital
 
Run more experiments with fewer resources
Run more experiments with fewer resourcesRun more experiments with fewer resources
Run more experiments with fewer resourcesVWO
 
Imposter Syndrome in Marketing & Why You're Not Alone
Imposter Syndrome in Marketing & Why You're Not AloneImposter Syndrome in Marketing & Why You're Not Alone
Imposter Syndrome in Marketing & Why You're Not AloneHerd
 
SVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdfSVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdfvikrs213
 
Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!Joseph Skibbie
 
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...Sophie Logan
 
Podvertise.fm - Podcast Advertising Marketplace - Startup Pitch Deck
Podvertise.fm - Podcast Advertising Marketplace - Startup Pitch DeckPodvertise.fm - Podcast Advertising Marketplace - Startup Pitch Deck
Podvertise.fm - Podcast Advertising Marketplace - Startup Pitch DeckNedko Nedkov
 
The Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoadThe Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoadFabio Bin
 
2024 Google SERP Features: New Strategies To Gain Visibility
2024 Google SERP Features: New Strategies To Gain Visibility2024 Google SERP Features: New Strategies To Gain Visibility
2024 Google SERP Features: New Strategies To Gain VisibilitySearch Engine Journal
 
SEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to SucceedSEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to SucceedMumbai Pixels
 
Unifying feature management with experiments - Server Side Webinar (1).pdf
Unifying feature management with experiments - Server Side Webinar (1).pdfUnifying feature management with experiments - Server Side Webinar (1).pdf
Unifying feature management with experiments - Server Side Webinar (1).pdfVWO
 
Elevate Your Design Skills: Enroll in Pune's Premier UI/UX Design Course
Elevate Your Design Skills: Enroll in Pune's Premier UI/UX Design CourseElevate Your Design Skills: Enroll in Pune's Premier UI/UX Design Course
Elevate Your Design Skills: Enroll in Pune's Premier UI/UX Design Courseamirshaikhv21realtyp
 
Amazon Seller New Product Launch Guide - 2024.pptx
Amazon Seller New Product Launch Guide - 2024.pptxAmazon Seller New Product Launch Guide - 2024.pptx
Amazon Seller New Product Launch Guide - 2024.pptxWill Haire
 
Friends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptx
Friends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptxFriends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptx
Friends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptxGregory Edwards
 
Digital Gravity - Full-Scale SEO Services Preview
Digital Gravity - Full-Scale SEO Services PreviewDigital Gravity - Full-Scale SEO Services Preview
Digital Gravity - Full-Scale SEO Services PreviewDigital Gravity
 
Product Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech CompaniesProduct Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech CompaniesKiwi Creative
 
Increase Your Website Sales & Leads Webinar
Increase Your Website Sales & Leads WebinarIncrease Your Website Sales & Leads Webinar
Increase Your Website Sales & Leads WebinarSEO Optimizers
 
Dhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing InternDhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing Internrisabhpandeyconnect
 

Recently uploaded (20)

The 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.groupThe 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.group
 
Snapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdfSnapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of February 2024-EOLiSurvey (EN).pdf
 
Digital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEMDigital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEM
 
Run more experiments with fewer resources
Run more experiments with fewer resourcesRun more experiments with fewer resources
Run more experiments with fewer resources
 
Imposter Syndrome in Marketing & Why You're Not Alone
Imposter Syndrome in Marketing & Why You're Not AloneImposter Syndrome in Marketing & Why You're Not Alone
Imposter Syndrome in Marketing & Why You're Not Alone
 
SVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdfSVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdf
 
Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!
 
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
 
Podvertise.fm - Podcast Advertising Marketplace - Startup Pitch Deck
Podvertise.fm - Podcast Advertising Marketplace - Startup Pitch DeckPodvertise.fm - Podcast Advertising Marketplace - Startup Pitch Deck
Podvertise.fm - Podcast Advertising Marketplace - Startup Pitch Deck
 
The Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoadThe Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoad
 
2024 Google SERP Features: New Strategies To Gain Visibility
2024 Google SERP Features: New Strategies To Gain Visibility2024 Google SERP Features: New Strategies To Gain Visibility
2024 Google SERP Features: New Strategies To Gain Visibility
 
SEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to SucceedSEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to Succeed
 
Unifying feature management with experiments - Server Side Webinar (1).pdf
Unifying feature management with experiments - Server Side Webinar (1).pdfUnifying feature management with experiments - Server Side Webinar (1).pdf
Unifying feature management with experiments - Server Side Webinar (1).pdf
 
Elevate Your Design Skills: Enroll in Pune's Premier UI/UX Design Course
Elevate Your Design Skills: Enroll in Pune's Premier UI/UX Design CourseElevate Your Design Skills: Enroll in Pune's Premier UI/UX Design Course
Elevate Your Design Skills: Enroll in Pune's Premier UI/UX Design Course
 
Amazon Seller New Product Launch Guide - 2024.pptx
Amazon Seller New Product Launch Guide - 2024.pptxAmazon Seller New Product Launch Guide - 2024.pptx
Amazon Seller New Product Launch Guide - 2024.pptx
 
Friends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptx
Friends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptxFriends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptx
Friends of Search '24 - Scaling SEO_ Lessons for All Types of Sites.pptx
 
Digital Gravity - Full-Scale SEO Services Preview
Digital Gravity - Full-Scale SEO Services PreviewDigital Gravity - Full-Scale SEO Services Preview
Digital Gravity - Full-Scale SEO Services Preview
 
Product Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech CompaniesProduct Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
 
Increase Your Website Sales & Leads Webinar
Increase Your Website Sales & Leads WebinarIncrease Your Website Sales & Leads Webinar
Increase Your Website Sales & Leads Webinar
 
Dhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing InternDhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing Intern
 

The WineDirect Culture

  • 1. Creating a Company and Culture We Love
  • 2. The best businesses are really ones that can combine passion, profits, and purpose. -Tony Hsieh CEO, Zappos
  • 3. Everybody’s talking about culture these days.
  • 4. Netflix is legendary for it’s culture deck, which has received more than 6.5 million views to date. It may well be the most important document ever to come out of (Silicon) Valley -Sheryl Sandberg COO, Facebook
  • 5. We have no patent on anything we do and anything we do can be copied by anyone else. But you can't copy the heart and the soul and the conscience of the company. -Howard Schultz, Starbucks
  • 7. What’s most important at WineDirect is our people and our customers.
  • 8. Our culture is our Corporate Personality!
  • 9. Why is it so important?
  • 10. Because a positive culture can mean the difference between long term success and…….
  • 11. Because a positive culture can mean the difference between long term success and…….
  • 12. As the world moves from the industrial age to the information age, the rules of business have changed.
  • 13. The intangibles are what matter most now • Knowledge • People • Teams
  • 14. We’ve outgrown the structures that worked before. Efficiency comes from how people work together to serve our customers.
  • 16. A great culture leads to: • Employee & customer satisfaction • Product and service innovation • Quality • Sales growth
  • 17. What defines the WineDirect culture?
  • 18. It’s partly our vision We aspire to be the wine industry’s leader in DTC services.
  • 19. It’s partly our mission We must fully support our customers with products, services, and information to help them succeed. Our customers are our reason for being!
  • 20. It’s largely our values Deliver Peace of Mind We strive to deliver personalized service in every way possible.
  • 21. Build a Winning Team, Trust Your Colleagues We believe that open and honest communication make for the best relationships with each other and customers.
  • 22. Embrace Change Be Bold, Daring, Different We’re not afraid to take risks. We learn the lessons, and we share results. We strive to be a little better each and every day.
  • 23. To improve is to change; to be perfect is to change often. - Winston Churchill
  • 24. Do More With Less We work smart. We work hard. And we’re efficient.
  • 25. Be Humble And by humble, we don’t mean weak, meek, or indecisive……
  • 26. What we do mean is…… Know what you don’t know Listen to all ideas, and Don’t ever underestimate the competition
  • 27. Finally, our culture is driven by our people Our people are our ambassadors!
  • 28. Times are changing It used to be that companies worked toward employee satisfaction.
  • 29. Today, we believe we can do much better than simply aiming for satisfaction. We want to inspire boundless enthusiasm in our team members.
  • 30. We want people to be 100 percent engaged in growing the business.
  • 31. What does it mean to work at WineDirect? What qualities do we value most in our team members?
  • 32. First and foremost, we value innovation!
  • 33. The business world we operate in is very competitive. To be successful and to thrive, we need to constantly challenge ourselves to come up with new and better ways of doing things.
  • 34. When the winds of change blow, some people build walls and others build windmills. -Chinese Proverb
  • 35. We look for people whose number one goal is customer satisfaction.
  • 36. Our WineDirectors are always looking for creative new ways to WOW our customers.
  • 38. Not only should our people be good communicators who carefully organize their thoughts before they are communicated; they should be good listeners as well.
  • 39. Persistence is extremely important at WineDirect. Or in the words of management, we favor a bias-to-action.
  • 40. Our people are results driven (and we’re not just talking about hard work). We look for effective work.
  • 41. We like our team members to be curious. We constantly welcome and seek out new knowledge.
  • 42. I have no special talent. I am only passionately curious.
  • 43. In keeping with our corporate values, we like humility. At WineDirect, our egos are checked at the door. We don’t take ourselves too seriously, and when things go wrong, we’re more than willing to take responsibility.
  • 44. Don’t accept your dog’s admiration as conclusive evidence that you are wonderful. -Ann Landers
  • 45. Finally, we look for people who are remarkable. The world is changing ever more rapidly……This means you have to toss out everything you know and do something remarkable in order to have any impact at all. -Seth Godin, The Purple Cow
  • 46. Our team is vibrant, energetic and passionate about the wine industry!
  • 47. The thing that unites us is our unwavering dedication to our customers. It's what motivates us to get out of bed each morning, excited to come to work.
  • 48. What do our employees want from us in return?
  • 49. They want us to invest in them and provide room to grow.
  • 50. They want to have a voice and a say. They want to make a difference and know that we respect their ideas.
  • 51. They want a life after work. They want to work hard and then have time to play hard.
  • 52. They want to be part of a remarkable and collaborative team, where each and every person is comfortable with sharing and helping others.
  • 53. They want to have fun at work. And they don’t mind working in a place where opening the occasional bottle of wine is part of the job.
  • 54. Put a group of enthusiastic, innovative, and confident people together, reward them for imagination and curiosity, and everybody wins. -Joe Waechter CEO, WineDirect