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The Operational Excellence Roadmap 
Create a Case for Change 
Leaders align on the definition 
of Operational Excellence: 
What is it? How to measure it? 
Leaders understand how to how to achieve 
Operational Excellence & what is required: 
OEMS 
Without an actionable and 
measurable definition of OE, it is 
impossible to align an 
organization around a new way 
of doing business and focus 
them on achieving results. 
Operational 
Excellence 
Operational 
Discipline 
Sound 
Strategy 
Leading 
Performance 
Operational 
Excellence 
Process 
Value Chain 
The OEMS and OD are mutually 
interdependent. The best OEMS will fail 
without the right culture, and an unsound 
OEMS will undermine even the most 
disciplined of cultures. They must be 
implemented simultaneously. 
Ensure Your Strategy is Sound 
Requires aligning your strategy and 
your capabilities to the opportunity 
Then simultaneously develop 
your OEMS and the OD culture 
to support it. 
OEMS Operational Discipline (OD) 
Leaders understand denition of OD: 
Doing the right thing, the right way, 
every time 
Create a case for change 
Leaders understand, demonstrate and 
reinforce the Pillars of OD 
Integrity 
Level of Knowledge 
Questioning Attitude 
Formality 
Forceful Watch Team Backup 
Pillars of OD 
Pillars of OD are embedded into 
supporting business processes 
Leadership 
Employee Accountability 
Risk Identification 
Risk Control 
Knowledge Sharing 
Management of Change 
Continuous Improvement 
Start 
Here 
CHANGE 
AHEAD 
Next 
WPC 7 Elements If you need help or would like more information about how to achieve 
Operational Excellence, contact us : 
wilsonperumal.com 
contact@wilsonperumal.com 
USA +1.972.716.3930 
UK +44(0)203.206.1496 
Dene the OEMS elements: 
Establish OEMS Support Structure: 
standards, governance, organization, etc 
Develop your OE Plan 
Implement PDCA to continuously 
improve the management system 
1 
2 
3 
4 
1 
2 
3 
4 
Caution! 
Caution!

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Operational Excellence Roadmap

  • 1. The Operational Excellence Roadmap Create a Case for Change Leaders align on the definition of Operational Excellence: What is it? How to measure it? Leaders understand how to how to achieve Operational Excellence & what is required: OEMS Without an actionable and measurable definition of OE, it is impossible to align an organization around a new way of doing business and focus them on achieving results. Operational Excellence Operational Discipline Sound Strategy Leading Performance Operational Excellence Process Value Chain The OEMS and OD are mutually interdependent. The best OEMS will fail without the right culture, and an unsound OEMS will undermine even the most disciplined of cultures. They must be implemented simultaneously. Ensure Your Strategy is Sound Requires aligning your strategy and your capabilities to the opportunity Then simultaneously develop your OEMS and the OD culture to support it. OEMS Operational Discipline (OD) Leaders understand denition of OD: Doing the right thing, the right way, every time Create a case for change Leaders understand, demonstrate and reinforce the Pillars of OD Integrity Level of Knowledge Questioning Attitude Formality Forceful Watch Team Backup Pillars of OD Pillars of OD are embedded into supporting business processes Leadership Employee Accountability Risk Identification Risk Control Knowledge Sharing Management of Change Continuous Improvement Start Here CHANGE AHEAD Next WPC 7 Elements If you need help or would like more information about how to achieve Operational Excellence, contact us : wilsonperumal.com contact@wilsonperumal.com USA +1.972.716.3930 UK +44(0)203.206.1496 Dene the OEMS elements: Establish OEMS Support Structure: standards, governance, organization, etc Develop your OE Plan Implement PDCA to continuously improve the management system 1 2 3 4 1 2 3 4 Caution! Caution!