Our roadmap to Operational Excellence highlights the key milestones for implementing an Operational Excellence Management System and a culture of Operational Discipline in order to achieve Operational Excellence. Along the roadmap, you will find links to some of our most popular blog articles. You will need to download the file to access the links.
Insurers' journeys to build a mastery in the IoT usage
Operational Excellence Roadmap
1. The Operational Excellence Roadmap
Create a Case for Change
Leaders align on the definition
of Operational Excellence:
What is it? How to measure it?
Leaders understand how to how to achieve
Operational Excellence & what is required:
OEMS
Without an actionable and
measurable definition of OE, it is
impossible to align an
organization around a new way
of doing business and focus
them on achieving results.
Operational
Excellence
Operational
Discipline
Sound
Strategy
Leading
Performance
Operational
Excellence
Process
Value Chain
The OEMS and OD are mutually
interdependent. The best OEMS will fail
without the right culture, and an unsound
OEMS will undermine even the most
disciplined of cultures. They must be
implemented simultaneously.
Ensure Your Strategy is Sound
Requires aligning your strategy and
your capabilities to the opportunity
Then simultaneously develop
your OEMS and the OD culture
to support it.
OEMS Operational Discipline (OD)
Leaders understand denition of OD:
Doing the right thing, the right way,
every time
Create a case for change
Leaders understand, demonstrate and
reinforce the Pillars of OD
Integrity
Level of Knowledge
Questioning Attitude
Formality
Forceful Watch Team Backup
Pillars of OD
Pillars of OD are embedded into
supporting business processes
Leadership
Employee Accountability
Risk Identification
Risk Control
Knowledge Sharing
Management of Change
Continuous Improvement
Start
Here
CHANGE
AHEAD
Next
WPC 7 Elements If you need help or would like more information about how to achieve
Operational Excellence, contact us :
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Dene the OEMS elements:
Establish OEMS Support Structure:
standards, governance, organization, etc
Develop your OE Plan
Implement PDCA to continuously
improve the management system
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Caution!
Caution!