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How the Big Brands do  Facebook  Marketing Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb All Facebook af
Sharing on Facebook, Twitter, etc. ,[object Object],http://bit.ly/amafb Social Media Evangelist Justin Kistner Nick O’Neill @Webtrends @justinkistner on Twitter @justinkistner on Facebook @AllFacebook (part of @SocialTimes) @allnick on Twitter @NickOneill on Facebook Founder
3rd era of the Web Search Volume Index - Google Trends Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Social media usage is exploding ,[object Object],[object Object],[object Object],[object Object],* Forrester, The Growth Of Social Technology Adoption, 2008 **Nielsen, Global Faces & Networked Places, 2009 ***http://www.reuters.com/article/technologyNews/idUSSP31943720080916   Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Shift from portals to social Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook is the world’s most visited site vs vs * Compete.com comparing visits Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Sends More Traffic to News Sites than Google vs 4% 3% 2% 1% 01/2009 01/2010 07/2009 Upstream visits to news and media from Google News and Facebook from Hitwise Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook is the world’s network Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
~500,000,000 Facebook Users Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
~5,000,000,000 Facebook Posts per Week Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook’s largest demographic is 35-54 Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Marketing Basics Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Destination vs. Traffic Source Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb 6 hours per month Referrers more traffic than Google News Ads that link into Facebook have higher CTRs
Facebook Marketing Strategies Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb Monitoring Campaigns Relationships ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Native Campaigns Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb Video Events Fan Virtual Gift Poll Product Sample
Classic Marketing Campaign Funnel Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Marketing Campaign Cycle Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Marketing Campaign Cycle Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb ,[object Object],[object Object],[object Object]
Facebook Marketing Campaign Cycle Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Facebook Marketing Campaign Cycle Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Facebook Marketer’s Toolbox Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb Pages Ads Apps Plugins ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Facebook Campaigns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Advertising ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Fan Page ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Social Plugins ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook’s Top Brands Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Top brands are shifting their budgets From microsites to social From $20MM Superbowl ad to social Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
10 Biggest Brands On Facebook ,[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb ,[object Object],[object Object],[object Object],[object Object],[object Object]
5 Case Studies Of Brands ,[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
vitamin water New Beverage ,[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Marshalls $5000 Wardrobe ,[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Doritos Advergame ,[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Bing Farmville Promotion ,[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Scion tC Release ,[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Value of a Facebook Fan Source: http://www.syncapse.com/media/syncapse-value-of-a-facebook-fan.pdf ,[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Marketing Ecosystem Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
The Social Platform Management Market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb Agencies Tools Platform Mgmt. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Relationship Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook Marketing Challenges  Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Measuring Success ,[object Object],[object Object],[object Object],Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Traditional “tagging” doesn’t work <javascript> <img> Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
No ad conversion tracking inside Facebook ? Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Scattered data sources Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Facebook’s analytics covers core Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb Wall Page Core API Insights
Webtrends tracks the platform v Ads Wall Page Core API Insights Webtrends Platform Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb A Custom Tabs & Apps
Platform Conversion Optimization Retargeting Awareness Subscription Engagement Volume Fans Page/Media Views Interactions Aggregate Demographics Influencers Conversions/Transactions Attribution Profile Data 2-3 Days Hours to Minutes Value Data Richness API Insights Facebook  Data Value Pyramid Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
Advice Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
3 tips to get started Buy ads Create apps Measure success Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
3 things to avoid Viewing Facebook as a traffic source Doing nothing Privacy debacles Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb
@justinkistner @allnick Questions? Presenters: @justinkistner and @allnick  Hashtag: #amafb http://bit.ly/amafb

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How the Big Brands do Facebook Marketing

  • 1. How the Big Brands do Facebook Marketing Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb All Facebook af
  • 2.
  • 3. 3rd era of the Web Search Volume Index - Google Trends Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 4.
  • 5. Shift from portals to social Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 6. Facebook is the world’s most visited site vs vs * Compete.com comparing visits Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 7. Facebook Sends More Traffic to News Sites than Google vs 4% 3% 2% 1% 01/2009 01/2010 07/2009 Upstream visits to news and media from Google News and Facebook from Hitwise Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 8. Facebook is the world’s network Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 9. ~500,000,000 Facebook Users Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 10. ~5,000,000,000 Facebook Posts per Week Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 11. Facebook’s largest demographic is 35-54 Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 12. Facebook Marketing Basics Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 13. Destination vs. Traffic Source Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb 6 hours per month Referrers more traffic than Google News Ads that link into Facebook have higher CTRs
  • 14.
  • 15. Native Campaigns Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb Video Events Fan Virtual Gift Poll Product Sample
  • 16. Classic Marketing Campaign Funnel Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 17. Facebook Marketing Campaign Cycle Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
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  • 27. Facebook’s Top Brands Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 28. Top brands are shifting their budgets From microsites to social From $20MM Superbowl ad to social Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 29.
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  • 37. Facebook Marketing Ecosystem Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 38.
  • 39.
  • 40. Facebook Marketing Challenges Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 41.
  • 42. Traditional “tagging” doesn’t work <javascript> <img> Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 43. No ad conversion tracking inside Facebook ? Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 44. Scattered data sources Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 45. Facebook’s analytics covers core Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb Wall Page Core API Insights
  • 46. Webtrends tracks the platform v Ads Wall Page Core API Insights Webtrends Platform Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb A Custom Tabs & Apps
  • 47. Platform Conversion Optimization Retargeting Awareness Subscription Engagement Volume Fans Page/Media Views Interactions Aggregate Demographics Influencers Conversions/Transactions Attribution Profile Data 2-3 Days Hours to Minutes Value Data Richness API Insights Facebook Data Value Pyramid Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 48. Advice Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 49. 3 tips to get started Buy ads Create apps Measure success Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 50. 3 things to avoid Viewing Facebook as a traffic source Doing nothing Privacy debacles Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb
  • 51. @justinkistner @allnick Questions? Presenters: @justinkistner and @allnick Hashtag: #amafb http://bit.ly/amafb

Notas do Editor

  1. 6 hours per month is more than all Google, MSN/Bing, and Yahoo! properties combined
  2. There’s self-service or ad reps. Engaging with ad reps means spending $40K or more per year on advertising. All Nippon Airways experienced high performing ad campaigns resulting in CTR of 8 - 12%. Their well-targeted Facebook Ads averaged 25% CTR.
  3. Clickthrough rates are higher and conversion rates are higher when the campaign stays inside Facebook.