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Improving Internet strategies and maximizing the social media presence of LLP
                                   projects



               Work Package 6 – Quality
                     Assurance
                Sunil Maher & Eleni Anoyrkati
                      Coventry University
                        Enterprises Ltd.


           This project was financed with the support of the European Commission. This publication is the sole responsibility of the
           author and the Commission is not responsible for any use that may be made of the information contained therein.             http://www.web2llp.eu
Work Package 6 – Quality
                Assurance
• Key Aims of Work Package
   – Perform an evaluation of;
      •   The project
      •   The partnership
      •   Experience gained based on Case Studies
      •   Development of recommendations
           – Effectiveness, efficiency, relevance, sustainability, impact on
             activities of other LLP project activities
Key Activities (1)
• Monitoring System
  – Gather information from target groups,
    consortium, partners & key stakeholders
Key Activities (2)
• Evaluation System
  –   Focus on Interim & Final results
  –   Deliverables of highest system
  –   Evaluation meets need of (potential) participants
  –   Added-value
  –   Uptake by LLP projects and sub-actions
Key Objectives (1)
• To develop a Quality Assurance plan, tools and
  indicators for the assessment of the project's
  progress
• To design and implement a monitoring and
  evaluation system
• To monitor project development and evaluate
  the (potential) impact of the project on other
  LLP projects and the LLP programme itself.
• To set-up evaluation methods
Key Objective (2)
• To develop a perpetuity agenda
• To develop two evaluation reports (Interim
  and Final)
• To establish constant communication and
  facilitate feedback from the external reviewer
• To develop a recommendations report
  summarizing good practice and potential
  future improvements in cooperation with the
  external reviewer
WP6 Deliverables
Delive
rable Title                               Type              Input                                        Deadline
 No.


                                                               Agreed evaluation criteria, project
              Quality Assurance Plan &
 30                                              Report        processes, self-evaluation manual,                   Month 4 – April 2012
              Project Evaluation Tools
                                                                  project milestones/reports


                                                                Methodological Matrix (Organic
 31                 Set of Tools                 Tools                                                        Month 9 – September 2012
                                                                        document)

                                                             assessment of first 12 months results,
         Interim Evaluation of Project       Report
 32                                                         Progress Vs Target, impact to other LLP,          Month 11 November 2012
                   Results
                                                              Method & Tools (WP2, WP3, WP5)

                                                             Project Sustainablility, future potential
 33              Perpetuity Agenda        Report or other                                                       Month 16 – April 2013
                                                                            activities

                                                            External evaluators report. Case Studies,
 34               Final Evaluation               Report         events training sessions, future              Month 24 – December 2013
                                                                       recommendations
WP6 Partner Input
                                                                       Number of staff days
               Partners 
                           Country   Short name                                                                   Role and tasks in the work package
               involved                           Category 1   Category 2   Category 3   Category 4   Total


                                                                                                              P5 leads this WP in terms of coordination, 
                                                                                                              supervision and assessment of the quality of 
Lead partner     P(4)        UK         CUE          30           35                                   65
                                                                                                              the project. To deliver the reports on time and 
                                                                                                              on task.


 
                                                                                                              To provide any type of feedback valuable to the 
                 P(1)        LU          UL                       10                                   10     quality assurance plan. To gather feedback 
                                                                                                              from the target group.

 
                                                                                                              To review and provide input and feedback on 
                                                                                                              the deliverables. To assist with the 
                 P(2)        GR         W2L          15           10                                   25
                                                                                                              development of the tools & methods. To 
                                                                                                              develop the Perpetuity Agenda


 
                                                                                                              In conjunction to WP3, to review and provide 
                 P(3)        BE         AT                         5                                   5
                                                                                                              input and feedback on the deliverables

 
                                                                                                              To provide any type of feedback valuable to the 
                 P (5)       IT                                    5                                   5
                                                                                                              quality assurance plan.

 
                                                                                                              To provide any type of feedback valuable to the 
                 P (6)       ES                                    5                                   5
                                                                                                              quality assurance plan.

Total                                                45           70             0            0       115      
Deliverable 30; Quality Assurance Plan &
            Project Evaluation Tools

Description                 Focus
• Deadline month 4 (April   • Project Processes
  2012)                     • Deliverable overview
• Dissemination Level;      • Self-evaluation manual
  Confidential                (internal)
• Nature; Report            • Measurable Criteria
• English                   • Apply Corrective Actions
                              (where necessary)
Deliverable 31; Tool Matrix
• Description            • Focus
• Deadline month 4       • Methodological
  (April ‘12)
                           Matrix
• Outcome; Set of
                         • Impact of WEB2LLP
  Tools
                           on other LLP projects
• Dissemination Level;
                         • Detail usage of tools
  Confidential
                           and frequency of
• Nature; Report           application
• English                • Assessment Criteria
Deliverable 31; Tool Matrix (2)
                  Assessment Criteria

• Acceptance by target group   • Project Management
   – Usefulness, training         – Integration, results
     provision, re-use of           valorisation Vs
     resources                      objectives
• Organisational Impact        • Potential of continuation
   – Impact of training           – Benefits for LLP
     scheme                         projects
                               • European added value
                                  – Training uptake - EU
Deliverable 32; Interim Evaluation
            of Project Results
• Description          • Focus
• Deadline; month 12   • Progress Vs initial
• Outcome; 12 month      plan
  Evaluation           • Preliminary impact
• Dissemination;         on other LLP’s
  Confidential         • Review WP2, 3 & 5
• Nature; Report         methods & tools
• English              • Review of each
                         phase of project
Deliverable 33; Perpetuity Agenda

• Description          • Focus
• Deadline; month 16   • Establish project
                         sustainability strategy
• Dissemination;
                       • Potential project
  Confidential
                         continuance
• Nature; Report       • Delivery of training
• English                modules (independent)
                       • Adaptation to other
                         programmes
Deliverable 34; Final Evaluation
• Description          • Focus
• Deadline; month 24 • Assess overall quality
• Outcome; Evaluation   of activities
  of Results          • Summation from
• Dissemination;        external evaluator
  Confidential        • Include
• Nature; Report         – case studies
                         – Events
• English
                          – Training sessions
                          – Recommendations
WP6 Discussion

•   Partners role in WP6
•   Deliverable deadlines
•   What are the next steps ?
•   Discussion

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Quality Assurance of the Web2LLP

  • 1. Improving Internet strategies and maximizing the social media presence of LLP projects Work Package 6 – Quality Assurance Sunil Maher & Eleni Anoyrkati Coventry University Enterprises Ltd. This project was financed with the support of the European Commission. This publication is the sole responsibility of the author and the Commission is not responsible for any use that may be made of the information contained therein. http://www.web2llp.eu
  • 2. Work Package 6 – Quality Assurance • Key Aims of Work Package – Perform an evaluation of; • The project • The partnership • Experience gained based on Case Studies • Development of recommendations – Effectiveness, efficiency, relevance, sustainability, impact on activities of other LLP project activities
  • 3. Key Activities (1) • Monitoring System – Gather information from target groups, consortium, partners & key stakeholders
  • 4. Key Activities (2) • Evaluation System – Focus on Interim & Final results – Deliverables of highest system – Evaluation meets need of (potential) participants – Added-value – Uptake by LLP projects and sub-actions
  • 5. Key Objectives (1) • To develop a Quality Assurance plan, tools and indicators for the assessment of the project's progress • To design and implement a monitoring and evaluation system • To monitor project development and evaluate the (potential) impact of the project on other LLP projects and the LLP programme itself. • To set-up evaluation methods
  • 6. Key Objective (2) • To develop a perpetuity agenda • To develop two evaluation reports (Interim and Final) • To establish constant communication and facilitate feedback from the external reviewer • To develop a recommendations report summarizing good practice and potential future improvements in cooperation with the external reviewer
  • 7. WP6 Deliverables Delive rable Title Type Input Deadline No. Agreed evaluation criteria, project Quality Assurance Plan & 30 Report processes, self-evaluation manual, Month 4 – April 2012 Project Evaluation Tools project milestones/reports Methodological Matrix (Organic 31 Set of Tools Tools Month 9 – September 2012 document) assessment of first 12 months results, Interim Evaluation of Project Report 32 Progress Vs Target, impact to other LLP, Month 11 November 2012 Results Method & Tools (WP2, WP3, WP5) Project Sustainablility, future potential 33 Perpetuity Agenda Report or other Month 16 – April 2013 activities External evaluators report. Case Studies, 34 Final Evaluation Report events training sessions, future Month 24 – December 2013 recommendations
  • 8. WP6 Partner Input Number of staff days Partners    Country Short name Role and tasks in the work package involved Category 1 Category 2 Category 3 Category 4 Total P5 leads this WP in terms of coordination,  supervision and assessment of the quality of  Lead partner P(4) UK CUE 30 35     65 the project. To deliver the reports on time and  on task.   To provide any type of feedback valuable to the  P(1) LU UL   10     10 quality assurance plan. To gather feedback  from the target group.   To review and provide input and feedback on  the deliverables. To assist with the  P(2) GR W2L 15 10     25 development of the tools & methods. To  develop the Perpetuity Agenda   In conjunction to WP3, to review and provide  P(3) BE AT   5     5 input and feedback on the deliverables   To provide any type of feedback valuable to the  P (5) IT     5     5 quality assurance plan.   To provide any type of feedback valuable to the  P (6) ES     5     5 quality assurance plan. Total       45 70 0 0 115  
  • 9. Deliverable 30; Quality Assurance Plan & Project Evaluation Tools Description Focus • Deadline month 4 (April • Project Processes 2012) • Deliverable overview • Dissemination Level; • Self-evaluation manual Confidential (internal) • Nature; Report • Measurable Criteria • English • Apply Corrective Actions (where necessary)
  • 10. Deliverable 31; Tool Matrix • Description • Focus • Deadline month 4 • Methodological (April ‘12) Matrix • Outcome; Set of • Impact of WEB2LLP Tools on other LLP projects • Dissemination Level; • Detail usage of tools Confidential and frequency of • Nature; Report application • English • Assessment Criteria
  • 11. Deliverable 31; Tool Matrix (2) Assessment Criteria • Acceptance by target group • Project Management – Usefulness, training – Integration, results provision, re-use of valorisation Vs resources objectives • Organisational Impact • Potential of continuation – Impact of training – Benefits for LLP scheme projects • European added value – Training uptake - EU
  • 12. Deliverable 32; Interim Evaluation of Project Results • Description • Focus • Deadline; month 12 • Progress Vs initial • Outcome; 12 month plan Evaluation • Preliminary impact • Dissemination; on other LLP’s Confidential • Review WP2, 3 & 5 • Nature; Report methods & tools • English • Review of each phase of project
  • 13. Deliverable 33; Perpetuity Agenda • Description • Focus • Deadline; month 16 • Establish project sustainability strategy • Dissemination; • Potential project Confidential continuance • Nature; Report • Delivery of training • English modules (independent) • Adaptation to other programmes
  • 14. Deliverable 34; Final Evaluation • Description • Focus • Deadline; month 24 • Assess overall quality • Outcome; Evaluation of activities of Results • Summation from • Dissemination; external evaluator Confidential • Include • Nature; Report – case studies – Events • English – Training sessions – Recommendations
  • 15. WP6 Discussion • Partners role in WP6 • Deliverable deadlines • What are the next steps ? • Discussion