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Digital Communication for NGOs
How to increase the visibility of your online content
www.jeelmedia.com
• Digital Communication Pillars
• Top 7 Content Tactics for NGOs in 2021
• Content Distribution Channels
• Online Reputation Management
• How to Measure Success?
• How to increase the Visibility of your
Online Content?
Table of Content
www.jeelmedia.com
04 Digital Communication for NGOS
Digital Communication Pillars
www.jeelmedia.com
Key
Messages
Content
Tactics
Distribution
Channels
Monitoring
and Reporting
Online
Reputation
Management
04 Digital Communication for NGOS
Top 7 Content
Tactics for NGOs in 2021
www.jeelmedia.com
04 Digital Communication for NGOS
• 37% of marketers believe blogs are the
most important type of content marketing
• Website with blogs have 434% more
indexed pages
• 60% of internet users read blogs!
• 23%of internet time is spent on blogs
and social networks
www.jeelmedia.com
1.Blogging
Source: Hubspot.com
Digital Communication for NGOS
• Create long-form blogs (more than 1,000
words).
• Include images and videos.
• Use small paragraphs.
• Optimize it for search engines (SEO).
www.jeelmedia.com
Blogging
Digital Communication for NGOS
www.jeelmedia.com
2.Videos
• People watch an average of 16 hours of
online video per week, which is
a 52% increase in the last two years.
• Social video generates 1200% more shares
than text and image content combined.
• Viewers retain 95% of a message when they
watch it in a video compared to 10% when
reading it in text.
Digital Communication for NGOS
• Make a Short – Time Video.
• Invest in paid campaigns.
• Utilize Instagram Reels.
• Upload on different platforms (Website,
YouTube, Facebook, Instagram,..)
www.jeelmedia.com
Videos
Digital Communication for NGOS
3.Visuals
A.Infographics
• We are talking about numbers and statistics here shown in
visual presentations.
• Infographics are easy sharable and popular among users on
social media platforms and WhatsApp.
www.jeelmedia.com
Digital Communication for NGOS
Visuals
www.jeelmedia.com
• Hire a professional Designer.
• Mention the information source.
• Use it on WhatsApp (build lists).
• Make an infographic section on your website
if you have 5 pieces or more.
• Successful infographics are simple, impactful,
and meaningful.
Digital Communication for NGOS
Visuals
B. Images / Pics / GIF
• Visual Content is a trend for 2021
• On Facebook images get 53% higher engagement.
www.jeelmedia.com
Digital Communication for NGOS
Visuals
www.jeelmedia.com
• Use high resolution images.
• Give credits to photographers.
• Make CTA (call to action)!
• Use GIFs on Facebook and Twitter.
• Use photo-centric apps (Instagram &
Snapchat).
Digital Communication for NGOS
www.jeelmedia.com
4.Webinars
• Web-based seminar using web
conferencing software (like Zoom) in real-time.
• Can be a presentation, discussion
or project demo, …
• Hosting a webinar can be great for content marketing.
Digital Communication for NGOS
www.jeelmedia.com
4.Webinars
Digital Communication for NGOS
• Schedule your webinar for 60 minutes.
• Send reminder emails.
• Practice accessing the webinar with a
teammate.
• Establish proceedings for the Q&A section.
5.SuccessStories
Digital Communication for NGOS
Written narratives and pictorial evidences of
success factors of the implemented projects or
activities. “This is how people know about
what you do”
5.SuccessStories
Digital Communication for NGOS
• Use story telling techniques.
• Use real quotes
• Create Call To Action
• Try to alternate between text and photo
stories.
• Focus on people.
5.PR
Digital Communication for NGOS
Official statement delivered to members of
the news media for the purpose of
providing information, creating an official
statement or creating awareness
5.PR
• Publish on high quality websites
• Use exclusive content.
• Understand your audience.
• Create an editorial calendar.
• Develop a process for measuring
and reporting.
Digital Communication for NGOS
7.Newsletters
Digital Communication for NGOS
Use it to share relevant and valuable
information with your network, audience,
prospects and ...
Newsletters
• Give your audience a behind-the-
scenes glimpse of your organization.
• Put a lot of work into your subject
lines.
• Offer something of value.
• Stay on a strict schedule.
• Drive readers to your site.
• Keep it simple, visual, and focused.
Digital Communication for NGOS
Top 7 Content Marketing Tactics
in 2021
Blogging Videos Visuals
(info graphs – images)
Webinars
Success stories
(shared stories)
Press releases Newsletters
www.jeelmedia.com
Digital Communication for NGS
• Website
• Social Media
• SEO
• Email
• Media Outlets
Content
Distribution
Channels
Online
Reputation
Management
• Being in control of your image is a
blessing few organizations have.
• Managing your online reputation
through social media and online
platforms is important.
• If negative conversation grows around
an organization, a solid strategy
should be in place to address the
concerns, adjust the course,
and minimize the fallout surrounding
the controversy..
• Track everything
• Get real-time data
• Set up automatic alerts
• Invest in content marketing
• Have a PR plan
• Pay attention to Google results.
• Train employees in media engagement.
• Form good relationships with Journalists.
• Prepare a crisis management plan.
• Use social listening tools
How do the
professionals do it?
Sentiment Analysis Sample
Reach Engagement Actions
• Viewers
• Followers
• Website visits
• Likes /comments
• Questions
• Calls
• Leads
• Footfall
• Donations
How to Measure success? KPIs
www.jeelmedia.com
Digital Communication for NGS
How to increase your Visibility
Jordan Is Epitome of SoLoMo Phenomena
• Mobile Optimized
• Mobile Native Content
• Mobile Application
Localized content
and images, fits
the culture
• People
• Content
• Goals
www.jeelmedia.com
Digital Communication for NGS
• Invest in professional
copywriter/agency
• Have a content marketing plan
• Use Story telling technique
• Online + Offline activities
• Analyza – Plan – Excute
Analyze Plan Execute
• Current situation
analysis
• Gap analysis
• Strategy
• Budget
• Communication
and content
marketing plans
• Team
• Action plan
• Reporting
How to Start?
www.jeelmedia.com
Digital Communication for NGS
Desired Situation
Gap Analysis
How to Start?
Current Situation
www.jeelmedia.com
Digital Communication for NGS
We would like to hear from you
@Jeel.Media
info@JeelMedia.com
Thank You
Wasfi Qaddoumi
@wasfii
Jeel Media
Wasfi.qaddoumi@JeelMedia.com

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Digital Communication for NGOs

  • 1. Digital Communication for NGOs How to increase the visibility of your online content www.jeelmedia.com
  • 2. • Digital Communication Pillars • Top 7 Content Tactics for NGOs in 2021 • Content Distribution Channels • Online Reputation Management • How to Measure Success? • How to increase the Visibility of your Online Content? Table of Content www.jeelmedia.com 04 Digital Communication for NGOS
  • 3. Digital Communication Pillars www.jeelmedia.com Key Messages Content Tactics Distribution Channels Monitoring and Reporting Online Reputation Management 04 Digital Communication for NGOS
  • 4. Top 7 Content Tactics for NGOs in 2021 www.jeelmedia.com 04 Digital Communication for NGOS
  • 5. • 37% of marketers believe blogs are the most important type of content marketing • Website with blogs have 434% more indexed pages • 60% of internet users read blogs! • 23%of internet time is spent on blogs and social networks www.jeelmedia.com 1.Blogging Source: Hubspot.com Digital Communication for NGOS
  • 6. • Create long-form blogs (more than 1,000 words). • Include images and videos. • Use small paragraphs. • Optimize it for search engines (SEO). www.jeelmedia.com Blogging Digital Communication for NGOS
  • 7. www.jeelmedia.com 2.Videos • People watch an average of 16 hours of online video per week, which is a 52% increase in the last two years. • Social video generates 1200% more shares than text and image content combined. • Viewers retain 95% of a message when they watch it in a video compared to 10% when reading it in text. Digital Communication for NGOS
  • 8. • Make a Short – Time Video. • Invest in paid campaigns. • Utilize Instagram Reels. • Upload on different platforms (Website, YouTube, Facebook, Instagram,..) www.jeelmedia.com Videos Digital Communication for NGOS
  • 9. 3.Visuals A.Infographics • We are talking about numbers and statistics here shown in visual presentations. • Infographics are easy sharable and popular among users on social media platforms and WhatsApp. www.jeelmedia.com Digital Communication for NGOS
  • 10. Visuals www.jeelmedia.com • Hire a professional Designer. • Mention the information source. • Use it on WhatsApp (build lists). • Make an infographic section on your website if you have 5 pieces or more. • Successful infographics are simple, impactful, and meaningful. Digital Communication for NGOS
  • 11. Visuals B. Images / Pics / GIF • Visual Content is a trend for 2021 • On Facebook images get 53% higher engagement. www.jeelmedia.com Digital Communication for NGOS
  • 12. Visuals www.jeelmedia.com • Use high resolution images. • Give credits to photographers. • Make CTA (call to action)! • Use GIFs on Facebook and Twitter. • Use photo-centric apps (Instagram & Snapchat). Digital Communication for NGOS
  • 13. www.jeelmedia.com 4.Webinars • Web-based seminar using web conferencing software (like Zoom) in real-time. • Can be a presentation, discussion or project demo, … • Hosting a webinar can be great for content marketing. Digital Communication for NGOS
  • 14. www.jeelmedia.com 4.Webinars Digital Communication for NGOS • Schedule your webinar for 60 minutes. • Send reminder emails. • Practice accessing the webinar with a teammate. • Establish proceedings for the Q&A section.
  • 15. 5.SuccessStories Digital Communication for NGOS Written narratives and pictorial evidences of success factors of the implemented projects or activities. “This is how people know about what you do”
  • 16. 5.SuccessStories Digital Communication for NGOS • Use story telling techniques. • Use real quotes • Create Call To Action • Try to alternate between text and photo stories. • Focus on people.
  • 17. 5.PR Digital Communication for NGOS Official statement delivered to members of the news media for the purpose of providing information, creating an official statement or creating awareness
  • 18. 5.PR • Publish on high quality websites • Use exclusive content. • Understand your audience. • Create an editorial calendar. • Develop a process for measuring and reporting. Digital Communication for NGOS
  • 19. 7.Newsletters Digital Communication for NGOS Use it to share relevant and valuable information with your network, audience, prospects and ...
  • 20. Newsletters • Give your audience a behind-the- scenes glimpse of your organization. • Put a lot of work into your subject lines. • Offer something of value. • Stay on a strict schedule. • Drive readers to your site. • Keep it simple, visual, and focused. Digital Communication for NGOS
  • 21. Top 7 Content Marketing Tactics in 2021 Blogging Videos Visuals (info graphs – images) Webinars Success stories (shared stories) Press releases Newsletters www.jeelmedia.com Digital Communication for NGS
  • 22. • Website • Social Media • SEO • Email • Media Outlets Content Distribution Channels
  • 24. • Being in control of your image is a blessing few organizations have. • Managing your online reputation through social media and online platforms is important. • If negative conversation grows around an organization, a solid strategy should be in place to address the concerns, adjust the course, and minimize the fallout surrounding the controversy..
  • 25. • Track everything • Get real-time data • Set up automatic alerts • Invest in content marketing • Have a PR plan • Pay attention to Google results. • Train employees in media engagement. • Form good relationships with Journalists. • Prepare a crisis management plan. • Use social listening tools How do the professionals do it?
  • 27. Reach Engagement Actions • Viewers • Followers • Website visits • Likes /comments • Questions • Calls • Leads • Footfall • Donations How to Measure success? KPIs www.jeelmedia.com Digital Communication for NGS
  • 28. How to increase your Visibility
  • 29. Jordan Is Epitome of SoLoMo Phenomena • Mobile Optimized • Mobile Native Content • Mobile Application Localized content and images, fits the culture • People • Content • Goals www.jeelmedia.com Digital Communication for NGS
  • 30. • Invest in professional copywriter/agency • Have a content marketing plan • Use Story telling technique • Online + Offline activities • Analyza – Plan – Excute
  • 31. Analyze Plan Execute • Current situation analysis • Gap analysis • Strategy • Budget • Communication and content marketing plans • Team • Action plan • Reporting How to Start? www.jeelmedia.com Digital Communication for NGS
  • 32. Desired Situation Gap Analysis How to Start? Current Situation www.jeelmedia.com Digital Communication for NGS
  • 33. We would like to hear from you @Jeel.Media info@JeelMedia.com Thank You Wasfi Qaddoumi @wasfii Jeel Media Wasfi.qaddoumi@JeelMedia.com