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  1. 1. Wanda Pace 2302 Ave. P Huntsville, TX 77340 Tel: (936) 438-3089 and (936) 577-9381 Email: wpace51@yahoo.com Qualification Summary Experience working in fast pace environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Earned BA in Human development, National Certified Activity Director (ADC 301418), and licensed Pastor (CHURCH OF GOD). Strong leadership skills of all ages, high energy, and motivated to be creative within a limited budget. Brief description of qualities that will enhance team membership:  Customer Service & Relations  Social Services for Residents & Families  Life Enrichment Programs  Word Processing & Computer Operations  Accounts Payable/Receivable  Filing & Data Archiving  Office Equipment Operations  Telephone Reception  Marketing Tools  Operating Facility Vehicles Administrative Support  Certified Ministerial License for counseling residents and families  Provided discreet counseling for staff  Department Meetings  Quarterly Resident Activity Assessments  Yearly Resident Activity Assessments  Medical Care Plan Meetings (MDS training)  Individualized education Plan for Special Education Students  Juvenile Counseling
  2. 2. Management & Supervision  Licensed Activity Director for the region  Supervise Activity Staff and 123 volunteers on a monthly schedule  Responsible for Activity Staff Meetings  Production of Monthly Newsletter to the public  Develop and Market Yearly calendars  Implement and production of Monthly Newsletters to the public  Monthly Resident Council Meeting  Quarterly Family Council Meeting  Quarterly Memorial Service for Residents and Families  Marketing community business to enhance facility involvement Experience Highlights  Establish an activity program of wide variety for residents, enhancing the residents wellness in harmony with the overall plan of care set forth by the Health Care Team  Plans, implements, supervises, and supports all operations of the Activities Department  Directs and organizes therapeutic activities to assist residents to meet care plan objectives  Responsible for ensuring seven (7) days activity plan is developed and adhered to  Organize and coordinates special outings and accompanies residents to all outings, such; picnics, movies, sightseeing, ball games, luncheons, stores, etc.  Regulates content of programs in accordance with resident’s abilities, needs, and interests. Program must meet State and Federal guidelines  Maintains documentation on each resident including assessments, care plans, and progress notes  Counsels and encourages residents to develop independent leisure activities  Understand and adheres to the guidelines of “Resident rights”  Develop monthly activities that are seasonal and appropriate for each Resident  Supervises and conducts in-service training for staff members: activities and recreation  Performs additional duties as assigned Customer Service & Supervision  Resident Individualized Activity Information: past and current to assist in Health Care Plans for all Residents  Department Head weekend duty for entire facility  Orchestrated special events and reservations for the Retirement Community managed customer relations with SHSU & Huntsville Chamber of Commerce, and provided exemplary service to all customers
  3. 3.  Troubleshot and resolved problems, mediated staff disputes, and handled customer complaints  Participated in staff recruitment, hiring, training, and scheduling. Supervised all volunteer or community service individuals Pastor Serve as Senior Pastor of Huntsville First Church of God (KINGDOM BUILDING)  Offer spiritual guidance through Sunday School, Morning Worship, weekday prayer, and weekly Bible Study  Offer counseling for individuals/families/*addictions  Community Outreach main focus  Senior Visitation: Missionary Hour  Teen Summit – yearly  Education Program: free tutoring for all ages and college prep by professional teachers on staff Employment History Activity Director – Avalon Nursing/Rehabilitation Center (06/02/ 14 – 08/19/15) Activity Director/Chaplain – (MRC) Towncreek, TX (6/06/11 – 7/13/12) Activity Director – Green Acres Nursing/Rehabilitation Center (11/5/10 – 6/3/11) Pastor – Huntsville First Church of God, TX (8/16/08 – active) Paraeducator Tier II – Torrance Unified School District, CA (9/7/00 – 7/31/06) Assistant Front Office Manager – Torrance Community Day School, CA (2006 – 7/28/08) TDCJ – Use of Force Office (1995 – 1999) TDCJ – CO III (1990 – 1995) Disciplinary Clerk III – Inmate Records – TDCJ (1985 – 1990)

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