2. Stakeholder
Luke - Male high school
marketing and business
teacher who places
students into work
experience.
3. • I have a hard time matching up some of
my students with employers.
•Some of my students are not ready to enter
the workforce yet.
•It takes a lot of time to place all of my
students.
•I’m afraid that we might close some doors if
placements are not successful.
•They (some students) do not have the skills
needed for the placement.
•Some students just expect me to find them
a job
•I asked them what they have done in terms
of looking for a job and they haven’t done
anything.
•Some students are not responsible or
mature enough yet
SAY
4. •Feels overwhelmed of time
commitment to place students
•Thinks there should be more
accountability or initiative on
students’ behalf
•Feels frustrated with students
not mature enough to
participate
•Worried about future
relationships with employers if
placement doesn’t go well
•Thinks some students do not
have the skills needed for
certain positions
THINK AND FEEL
5. Insights
•Luke appears overwhelmed
because he does not want to
jeopardize future business
relationships
•Luke feels frustrated that he is
doing all the work on his own
time
•Luke wants to make sure that
students are matched into the
best placement for both
employer and student
•Luke is unsure if some
students are ready to
participate in work experience
6. Problem Statement
Luke needs a way that
will more directly
involve both employers
and students in the job
placement to share
ownership in the
process with other
stakeholders.
7. Problem Statement
Luke needs a way that
will more directly
involve both employers
and students in the job
placement to share
ownership in the
process with other
stakeholders.