1.
Professional Development Program<br />Changing Culture<br />

2.
Introduction<br />Instructor: Tracy Tulle<br />Profile: Operations Manager and Business Course Instructor for the College of Adult & Graduate Studies at Wisconsin Lutheran College<br />Former Vice President of Inflight Services for Comair, Inc. - a Delta Airlines subsidiary<br />18 years of leadership in the airline industry<br />

3.
Topics for Discussion<br />Role of Mission, Vision & Values<br />Understanding Organizational Culture<br />Organizational Structure & Culture Change<br />Planning & Executing Change Effectively<br />

4.
Changing Culture<br />Describe your work environment today.<br />

5.
Mission, Vision & Values<br />

6.
Purpose of Mission and Vision<br />

7.
Inform Employees of the Strategy Development<br />

8.
Organizational Framework<br />

9.
Froedtert Hospital’s Mission Statement<br />

10.
Froedtert Hospital’s Vision Statement<br />

11.
Organizational Culture<br />What is culture?<br />A system of shared assumptions, values, and beliefs showing people what is appropriate and inappropriate behavior<br />

12.
Froedtert Hospital’s Values<br />

13.
Why Does Organizational Culture Matter? <br />Culture may be related to increased performance<br />Culture is a powerful way of managing (and influencing) employee behaviors<br />

14.
Signs of Organizational Culture<br />

15.
Why Do Organizations Change? <br />

16.
Forms of Organizational Change<br />

17.
Why Do Employees Resist Change?<br />Disrupted Habits<br />Personality<br />Feelings of Uncertainty<br />Fear of Failure<br />Personal Impact of Change<br />Prevalence of Change<br />Perceived Loss of Power<br />

18.
Planning & Executing Change Effectively<br />

19.
Group Activity<br />

20.
Changing Culture<br />"There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things."<br />— Niccolo Machiavelli<br />The Prince (1532)<br />

21.
Changing Culture<br />Presentation Material and Text:<br />Mason a. Carptenter and Talya Bauer, Principles of Management. Nyack, NY: Flat World Knowledge<br />