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Oxford Internet Surveys (OxIS) workshop

“Understanding Social Networking:
motivations, use and impact”

24 April 2012
Agenda
2.30   Welcome
       James Thickett, Director of Research and Market Intelligence, Ofcom

2.35   Ofcom adults media use and attitudes report
       Alison Preston, Ofcom

2.50   The Internet in Britain – Oxford Internet Survey 2011
        Bill Dutton and Grant Blank, Oii

3.10   The Next Generation User
        Bill Dutton and Grant Blank, Oii

3.30   Social Networking Sites
        Grant Blank and Darja Leskove, Oii

3.50   Discussion

4.30   Close



                                                                             1
Adults’ media use and attitudes


Alison Preston, Ofcom
The Media Literacy Audit




     Adults aged 16+

 1823 in-home interviews

     Sept-Oct 2011

   Running since 2005




                           3
We cover a spectrum of issues:




          TV                Take up                   Age

        Radio             Usage habits        Socio-economic group

       Internet             Concerns                 Gender

   Mobile/Smartphone     Understanding        Types of internet user

        Games          Privacy and security       (Urban/rural)

                        Digital inclusion            (Nation)




                                                                       4
Growth across digital media since 2005



     Digital TV          Mobile phone*             Internet**             DVR
                              *Personal use   **(PC/ laptop based
                                                    access)
                     Smartphone      30 44


                95             91 91 92
          89 91
     82               82 85                                     79
                                                        71 74
62                                                 62
                                              54
                                                                                    45 49
                                                                               35
                                                                          23
                                                                     11



05 07 09 10 11        05 07 09 10 11          05 07 09 10 11         05 07 09 10 11
Growth in internet use

 Selected online activities ever carried out

    Email          Finding public               News                Banking and          Completing           Looking at
                    services info                                   paying bills            govt               political /
                                                                                         processes          campaign sites
              93
90 91 92 92


                                   72 70                  70
                              66                     66        67
                         63                                                      63 61
                                                60
                                                                                                  57
                                                                            54                         53
                    49                     51                       49 51                    48

                                                                                                                          36
                                                                                                                    28           27
                                                                                                            19 21
                     2005
                     2007
                     2009
                     2010
                     2011
 2005
 2007
 2009
 2010




                                           2005
                                           2007
                                           2009
                                           2010




                                                                                                            2005
                                                                                                            2007
                                                                                                                   2009
                                                                                                                          2010
                                                                    2005
                                                                    2007
                                                                    2009
                                                                    2010
 2011




                                           2011




                                                                                                                                 2011
                                                                    2011




                                                                                             2009
                                                                                             2010
                                                                                             2011
                                                                                                                                   6
Growth across some newer types of internet use

 Selected online activities ever carried out

              Watching/ downloading TV          Social networking
                    programmes




                                                                    59
                                                             54
                                      48
                             45                       44

                     33

                                                22




                   2009     2010     2011      2007   2009   2010   2011




                                                                           7
Increase in frequency of accessing social networking profile

           More than once a day (Added in 2011)         Once a day (2011) /Every day (2007-2010)
           Less often than daily

        2007                30                                       70

        2009                       41                                     59


        2010                             51                                    49


        2011                  35                         31                          33

        16-24                           48                         31                          21


        25-34                    39                           35                          27


        35-44            27                        28                           45


         45+           24                         31                            45
Talk to             Talk to         Look for          Look at           Talk to             Listen to
friends/ family         friends/            old             other            people               music/
   I see a lot          family I         friends/         people’s          who are              find out   Talk to         Look at
                       rarely see         people            pages          friends of             about    people I       campaigns
                                         I’ve lost         without           friends              bands don’t know           and
                                           touch          leaving a                                                        petitions
                                            with          message

       78        80
            75             75 75
  69                               71
                      65



                                        47 47
                                                42 43   40        3941
                                                             35           35
                                                                               32
                                                                                            29
                                                                                    25 27
                                                                                                 1918 17   17
                                                                                                                10 9 12     10 8 10
                                                                                                                          6
   2007
   2009
            2010
            2011




                                         2009




                                                                                                                          2007
                      2007
                      2009
                              2010



                                         2007

                                                 2010



                                                         2007
                                                         2009
                                                                   2010



                                                                          2007
                                                                          2009
                                                                                     2010



                                                                                             2007
                                                                                             2009
                                                                                                    2010


                                                                                                           2007
                                                                                                           2009
                                                                                                                   2010




                                                                                                                          2009
                                                                                                                                 2010
                              2011




                                                 2011




                                                                   2011




                                                                                     2011




                                                                                                    2011




                                                                                                                   2011




                                                                                                                                 2011
Willingness to share personal information on social networking profile

  Anyone   Friends plus friends of friends        Friends only     Can't be seen/ totally private    Don't have this on page    Don't know

  Your personal
  information - such
                      Total            9               17                                           67                                     21
  as your
  relationship       16-24             11                    23                                           64                               1
  status, date of
  birth, home
                       45+             11               17                                     58
  town, and so on

 Photographs that       Total          9                21                                               67                                11
                                                                                                                                            1
 you have posted
 on the site           16-24           10                     28                                               62                          0


                          45+          10                   23                                       57                              2 5 2

  Your contact
  details - such as  Total        3          13                                     61                                  9            13
  your email
  address, home     16-24          4              17                                     60                                 7         12
  address, telephon
  e number, and so
  on                  45+         3          15                                    53                               9           17         2




                                                                                                                                      10
Summary
• Substantial growth in use of the internet, and latterly with smartphones

• Types of use less subject to significant change, with some exceptions for
  newer activities

• Take-up of social networking has increased considerably, and frequency of
  use as well

• One in 4 are not keeping personal information private




                                                                              11
Questions?


report materials available at
www.ofcom.org.uk/medialiteracyresearch

alison.preston@ofcom.org.uk



                                         12

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Understanding motivations and impact of social networking

  • 1. Oxford Internet Surveys (OxIS) workshop “Understanding Social Networking: motivations, use and impact” 24 April 2012
  • 2. Agenda 2.30 Welcome James Thickett, Director of Research and Market Intelligence, Ofcom 2.35 Ofcom adults media use and attitudes report Alison Preston, Ofcom 2.50 The Internet in Britain – Oxford Internet Survey 2011 Bill Dutton and Grant Blank, Oii 3.10 The Next Generation User Bill Dutton and Grant Blank, Oii 3.30 Social Networking Sites Grant Blank and Darja Leskove, Oii 3.50 Discussion 4.30 Close 1
  • 3. Adults’ media use and attitudes Alison Preston, Ofcom
  • 4. The Media Literacy Audit Adults aged 16+ 1823 in-home interviews Sept-Oct 2011 Running since 2005 3
  • 5. We cover a spectrum of issues: TV Take up Age Radio Usage habits Socio-economic group Internet Concerns Gender Mobile/Smartphone Understanding Types of internet user Games Privacy and security (Urban/rural) Digital inclusion (Nation) 4
  • 6. Growth across digital media since 2005 Digital TV Mobile phone* Internet** DVR *Personal use **(PC/ laptop based access) Smartphone 30 44 95 91 91 92 89 91 82 82 85 79 71 74 62 62 54 45 49 35 23 11 05 07 09 10 11 05 07 09 10 11 05 07 09 10 11 05 07 09 10 11
  • 7. Growth in internet use Selected online activities ever carried out Email Finding public News Banking and Completing Looking at services info paying bills govt political / processes campaign sites 93 90 91 92 92 72 70 70 66 66 67 63 63 61 60 57 54 53 49 51 49 51 48 36 28 27 19 21 2005 2007 2009 2010 2011 2005 2007 2009 2010 2005 2007 2009 2010 2005 2007 2009 2010 2005 2007 2009 2010 2011 2011 2011 2011 2009 2010 2011 6
  • 8. Growth across some newer types of internet use Selected online activities ever carried out Watching/ downloading TV Social networking programmes 59 54 48 45 44 33 22 2009 2010 2011 2007 2009 2010 2011 7
  • 9. Increase in frequency of accessing social networking profile More than once a day (Added in 2011) Once a day (2011) /Every day (2007-2010) Less often than daily 2007 30 70 2009 41 59 2010 51 49 2011 35 31 33 16-24 48 31 21 25-34 39 35 27 35-44 27 28 45 45+ 24 31 45
  • 10. Talk to Talk to Look for Look at Talk to Listen to friends/ family friends/ old other people music/ I see a lot family I friends/ people’s who are find out Talk to Look at rarely see people pages friends of about people I campaigns I’ve lost without friends bands don’t know and touch leaving a petitions with message 78 80 75 75 75 69 71 65 47 47 42 43 40 3941 35 35 32 29 25 27 1918 17 17 10 9 12 10 8 10 6 2007 2009 2010 2011 2009 2007 2007 2009 2010 2007 2010 2007 2009 2010 2007 2009 2010 2007 2009 2010 2007 2009 2010 2009 2010 2011 2011 2011 2011 2011 2011 2011
  • 11. Willingness to share personal information on social networking profile Anyone Friends plus friends of friends Friends only Can't be seen/ totally private Don't have this on page Don't know Your personal information - such Total 9 17 67 21 as your relationship 16-24 11 23 64 1 status, date of birth, home 45+ 11 17 58 town, and so on Photographs that Total 9 21 67 11 1 you have posted on the site 16-24 10 28 62 0 45+ 10 23 57 2 5 2 Your contact details - such as Total 3 13 61 9 13 your email address, home 16-24 4 17 60 7 12 address, telephon e number, and so on 45+ 3 15 53 9 17 2 10
  • 12. Summary • Substantial growth in use of the internet, and latterly with smartphones • Types of use less subject to significant change, with some exceptions for newer activities • Take-up of social networking has increased considerably, and frequency of use as well • One in 4 are not keeping personal information private 11
  • 13. Questions? report materials available at www.ofcom.org.uk/medialiteracyresearch alison.preston@ofcom.org.uk 12