2. #HITsmCIO
Audience-Focused Analytics
Our 3rd annual look at what hospital CIOs are tweeting about
• Giving a deep dive into what is happening around your most important topics
• Looking into understanding what is on the minds of your peers and your most important
audiences
• W2O has analyzed years worth of tweets from thought-leading CIOs and CMIOs from
major health systems
3. Summary CIO Social Activity
…at a glance
1. The Future of Medicine Is in Your Smartphone
by Eric J. Topol (Wall Street Journal) (6)
2. Why Health Care Tech Is Still So Bad
by Robert M. Wachter (New York Times) (5)
3. Patients want more from their EHRs
by Mike Miliard (Healthcare IT News) (5)
Most Shared Articles
1. New York Times (57)
2. Wall Street Journal (46)
3. Forbes (44)
4. Washington Post (36)
5. HBR (33)
Most Shared Sources
Most Retweeted
Sources
1. #EHR (34)
2. #mHealth (28)
3. #Innovation (26)
4. #BigData (25)
5. #Ebola (24)
Top Hashtags
1. Vala Afshar (25)
2. Eric Topol (22)
3. Farzad Mostashari
(18)
4. Brian Ahier (18)
5. New York Times (17)
1. Luis Saldana
2. Dirk Stanley
3. David Chou
4. Mark Lawler
5. Rich Lamberti
Top Posters
1. John Halamka
(13.8K)
2. Will Weider (7,370)
3. Luis Saldana (6,545)
4. Dirk Stanley (3,978)
5. David Chou (2,996)
Most Followed
1. WSJ (30)
2. NY Times (25)
3. Forbes (25)
4. HIMSS (21)
5. Washington
Post (19)
@Mentions
Tweets Collected between 3/24/14 –
3/24/15
5. Who CIOs
Follow
Number of CIOs: 49 Number of CIOs: 48 Number of CIOs: 41 Number of CIOs: 40 Number of CIOs: 38
Who
Follows
CIOs
Number Following: 46 Number Following: 39 Number Following: 36 Number Following: 35 Number Following: 34
CIO Following Patterns
HIMSS ONC
Healthcare IT
News
Farzad
Mostashari
TEDMED
EMC
Healthcare
Cerner
Appti
o
Gary Choy, MD
MBA
Erica
Carnevale
6. Most
Retweeted
by CIOs
Number of CIOs: 25
Total RTs from CIOs:
128
Number of CIOs: 22
Total RTs from CIOs: 54
Number of CIOs: 18
Total RTs from CIOs:
114
Number of CIOs: 18
Total RTs from CIOs: 42
Number of CIOs: 17
Total RTs from CIOs:
57
Most
Followed
CIOs
Total Followers: 14K
CIO Followers: 37
Total Followers: 7,412
CIO Followers: 19
Total Followers: 6,575
CIO Followers: 15
Total Followers: 3,992
CIOs Followers: 13
Total Followers: 3,046
CIO Followers: 14
CIOs in Greater Depth
Vala
Afshar
Eric
Topol
Brian
Ahier
Farzad
Mostashari
NY
Times
John Halamka
Will
Weider
Luis Saldana Dirk Stanley
David
Chou
7. Most
@Mentione
d CIOs
Number of CIOs: 14
Total CIO Mentions: 23
Number of CIOs: 9
Total CIO Mentions: 64
Number of CIOs: 8
Total CIO Mentions: 116
Number of CIOs: 7
Total CIO Mentions: 55
Number of CIOs: 6
Total CIO Mentions: 99
Top
Linked
Media
Number of CIOs: 57
Total Links: 1,652
Number of CIOs: 46
Total Links: 368
Number of CIOs: 44
Total Links: 486
Number of CIOs: 36
Total Links: 194
Number of CIOs: 33
Total Links: 278
Most Mentioned CIOs and Top Linked Media
John
Halamka
Edward
Marx
Luis
Saldana
Sue
Schade
David
Chou
NY Times WSJ Forbes
Washington
Post
Harvard Biz
Review
8. *Note: Periods range from March of the first year to March
of the second
CIO TWEET VOLUME PER YEAR YEAR
79
11
3 4 1
14
73
19
4 2 1
17
59
22
5 6 6
18
0
10
20
30
40
50
60
70
80
90
0-100 101-200 201-300 301-400 401-500 >500
NUMBEROFCIOS
TOTAL TWEETS PER YEAR
2012-2013* 2013-2014*
Three Year Activity
CIOs are progressively becoming more active on Twitter
9. Top Posting CIOs
Saldana, Stanley, Lawler and Chou each tweeted significantly more than the other CIOs
0 500 1000 1500 2000 2500 3000 3500
Sue Schade
Dr. Michael…
Paul Fu, Jr.
Richard Corbridge
Rich Lamberti
Christoph Wild*
David Chou*
Mark Lawler*
Dirk Stanley, MD…
Luis Saldana*
Number of Tweets per Year
TOP POSTING CIOS
Tweets Collected between 3/24/14 –
3/24/15
10. TOP HANDLES
16. Wen Dombrowski MD
17. NYTimes Health
18. Harvard Biz Review
19. Cerner
20. WSJ Health News
21. TechCrunch
22. TED Talks
23. EMR, EHR and HIT
24. HHS.gov
25. iHealthBeat.org
26. NPR Health News
27. Health Affairs
28. FierceHealthIT
29. RWJF_Live
30. Marc Chasin, M.D.
1. HIMSS
2. ONC
3. Healthcare IT News
4. Farzad Mostashari
5. TEDMED
6. Atul Gawande
7. Eric Topol
8. CHIME
9. John Halamka
10. Kevin Pho, M.D.
11. HIStalk
12. CNN Breaking News
13. Bill Gates
14. Modern Healthcare
15. Brian Ahier
46. NIH
47. WSJ
48. GarryChoy
49. healthsystemCIO
50. ClevelandClinic
31. nytimes
32. CDCgov
33. GovHIT
34. CMSGov
35. sgschade
36. NEJM
37. KBDeSalvo
38. WSJhealthblog
39. MayoClinic
40. HealthLeaders
41. HarvardHealth
42. TheEconomist
43. HCInformatics
44. CDC_eHealth
45. CIOonline
Top Handles CIOs are Following
11. TOP HANDLES
16. The HJC
17. HealthITSecurity.com
18. Blue Cirrus
19. Scott Mace
20. Veracode
21. Sebrio Consulting
22. Stephanie Speth
23. Brad Justus
24. Melanie Hilliard
25. EMR, EHR, and HIT
26. Lincoln M. Quinton
27. Aditi Technologies
28. Amit Dhabalia
29. Ray Beauchamp
30. Reed Smith
1. EMC healthcare
2. Cerner
3. Apptio
4. Garry Choy, MD MBA
5. Erica Carnevale
6. Kirby Partners
7. Wen Dombroski MD
8. Sue Schade
9. Porter Research
10. The HCI Group
11. PatientSafeSolutions
12. Rodney Hickman
13. FierceHealthIT
14. Jennifer Dennard
15. Chris Duffey
46. Dimensional Insight
47. Fred Bazzoli
48. CHIME
49. Joe Lavelle
50. Kate Huvane Gamble
31. Bill Bunting
32. Innovation HealthJam
33. Thebesian Veins
34. CIOWaterCooler
35. Gienna Shaw
36. Luis Saldana
37. Streamline Health
38. Erin McCann
39. GreenPages
40. MicroBloggingMD
41. David Raths
42. Sherry Reynolds
43. Richard Vaughn MD
44. Dapasoft
45. Perficient Health IT
Top Handles Following CIOs
12. MOST MENTIONED CIOS
16. Lydia Lee
17. Neda Ratanawongsa
18. Ralph Johnson
19. Anna Turman
20. Karim Jessa
21. Damian Borbolla
22. Aurelia Boyer
23. Chris Longhurst
24. Dr. Albert S. Chan
25. Rebecca Smith
26. Russ Cucina, MD
27. Dr Sam Barrell
28. Rich Lamberti
29. Tom Janzen
30. Sergio García Prado
1. John Halamka
2. Edward Marx
3. Luis Saldana
4. Sue Schade
5. David Chou
6. Russell P. Branzell
7. Dirk Stanley, MD MPH
8. C.T. Lin MD
9. Shafiq Rab
10.Will Weider
11.Tim Stettheimer
12.Peter Fleischut, MD
13.Paul Fu, Jr.
14.Richard Corbridge
15.Steve Huffman
46. Vikram Kumar MD MBA
47. Jan A. Hazelzet
48. Phil Fasano
49. Jenson Wong
50. Matthew Upton
31. Wivoda Rural HIT
32. Bill Russell
33. Christoph Wild
34. Robert Underwood, MD
35. Ron Riesenbach
36. Stephen Abraham
37. Lee Davis
38. Mark Lawler
39. John Santopietro MD
40. Nick Hopkinson
41. keith jennings
42. Rajiv Pramanik
43. Jason Cecil
44. Mark Hayes
45. Joel L. Vengco
Most Mentioned CIOs by fellow CIOs
Halamka, Marx and Saldana were mentioned in the context of being quoted, with news
sharing, and questions
13. 29
30
30
31
32
33
36
44
46
57
0 10 20 30 40 50 60
NPR
Wired
Huffington Post
CNN
Healthcare IT News
Harvard Business Review
Washington Post
Forbes
Wall Street Journal
New York Times
Total CIOs
Tweets Collected between 3/24/14 –
3/24/15
TOP LINKED DOMAINS
Most-Linked Domains
CIOs are sharing information from the New York Times and the Wall Street Journal
N=40,902
14. 26
29
30
30
31
33
36
44
46
57
0 10 20 30 40 50 60
The Guardian
NPR
Wired
Huffington Post
CNN
Harvard Business Review
Washington Post
Forbes
Wall Street Journal
New York Times
Total CIOs
Tweets Collected between 3/24/14 –
3/24/15
TOP LINKED NEWS
N=40,902
Most-Linked Business Media Sites
Top shared articles cover a variety of topics, mainly healthcare and tech, enterprise
and tech, and mobile
15. 13
16
17
17
17
17
18
21
23
32
0 5 10 15 20 25 30 35
HIStalk2
HealthIT.gov
InformationWeek
HIT Consultant
Healthcare Informatics
CIO.com
iHealthBeat
Becker's Hospital Review
FierceHealthIT
Healthcare IT News
Total CIOs
Tweets Collected between 3/24/14 –
3/24/15
TOP LINKED TRADE MEDIA
Most-Linked Trade Media
CIOs share industry specific news from Healthcare IT News and FierceHealthIT
N=40,902
16. 6
7
7
7
8
12
13
20
0 5 10 15 20 25
Brain Pickings
The Incidental Economist
EMR & EHR
EMR & HIPAA
Gates Notes
The Health Care Blog
HIStalk
KevinMD
Total CIOs
Tweets Collected between 3/24/14 –
3/24/15
TOP LINKED BLOGS
Most-Linked Blogs
KevinMD was shared the most with top articles discussing with personal health and
healthcare tech
N=40,902
17. 1
3
9
13
18
22
29
63
0 10 20 30 40 50 60 70
TwitPic
Kickstarter
Vine
Slideshare
LinkedIn
Instagram
Facebook
YouTube
Total CIOs
Tweets Collected between 3/24/14 –
3/24/15
TOP LINKED SOCIAL MEDIA SITES
N=40,902
Most-Linked Social Media Sites
CIOs are linking to YouTube and Facebook
19. TOP HANDLES
16. SocialMedia
17. Cancer
18. EHRs
19. HCLDR
20. eHealth
21. MedEd
22. Technology
23. EMR
24. HIE
25. Interoperability
26. Mobile
27. ONC2015
28. Informatics
29. CHIME14
30. Telemedicine
1. EHR
2. mHealth
3. Innovation
4. BigData
5. Ebola
6. HITsm
7. CIO
8. Leadership
9. PatientEngagement
10. HCSM
11. DigitalHealth
12. ICD-10
13. MeaningfulUse
14. MentalHealth
15. Data
46. Autism
47. GartnerSym
48. CXOtalk
49. Military
50. STEM
31. Tech
32. CIOs
33. HIMSS15
34. ACA
35. EpicUGM
36. PTsafety
37. PublicHealth
38. NHITweek
39. AMIA2014
40. Cloud
41. PrimaryCare
42. CMIO
43. NHS
44. Veterans
45. Foamed
Top Relevant Hashtags by CIOs
EHR, mHealth, and Innovation are leading the pack
20. 0% 50% 100% 150% 200% 250%
Cloud
BigData
SocialMedia
DigitalHealth
PatientEngagem…
Data
HITsm
Leadership
Innovation
*Periods: Mar 2013 - Mar 2014 and Mar 2014 –
Mar 2015
PERCENTAGE GROWTH
Percentage Growth in Top Relevant Hashtags by CIOs – Year to
Year
Mental health and innovation showed the largest increase in mentions over the past two
years
22. 17
18
24
45
57
0 10 20 30 40 50 60
Samsung
IBM
Microsoft
Apple
Google
Total CIOs
Tweets Collected between 3/24/14 –
3/24/15
Top Companies by Keyword
Google and Apple were often mentioned because of their link to healthcare tech and
healthcare apps
TOP COMPANIES BY UNIQUE CIO MENTIONS
23. Tweets Collected between 3/24/14 –
3/24/15
MENTIONS AND SENTIMENT OF EHR VENDORS
0
5
10
15
20
25
30
35
NumberofCIOs
Positive Neutral Negative
Mentions of EHR Vendors
Epic was mentioned frequently because of their conference, Epic UGM, and their
partnership with Apple
24. 0
2
4
6
8
10
12
NumberofMentions
Tweets Collected between 3/24/14 –
3/24/15
COMPANIES MENTIONED WITH SECURITY
Top Companies Mentioned with #Security
Mentions for Apple and Anthem picked up following security breaches for both
companies
26. 0
1
2
3
4
5
6
7
NumberofMentions
Tweets Collected between 3/24/14 –
3/24/15
COMPANIES MENTIONED WITH BIGDATA
Top Companies Mentioned with #BigData
Companies were often mentioned for how they were incorporating big data into their
businesses
28. 10
11
11
11
11
14
15
15
20
28
0 5 10 15 20 25 30
Damian Borbolla
Louis Krenn MD
David Chou
Shafiq Rab
Robert Whitcomb
Steve Huffman
Edward Marx
Dirk Stanley, MD MPH
Luis Saldana
Sue Schade
CIO Follows
Tweets Collected between 3/24/14 –
3/24/15
TOP CIOS FOLLOWING CIOS
Appendix - CIOs Following CIOs
Sue Schade and Luis Saldana follow the most CIOs
29. 11
13
13
14
15
16
19
19
24
37
0 5 10 15 20 25 30 35 40
Tim Stettheimer
Russell P. Branzell
Dirk Stanley, MD MPH
David Chou
Luis Saldana
Edward Marx
Steve Huffman
Will Weider
Sue Schade
John Halamka
CIO Followers
Tweets Collected between 3/24/14 –
3/24/15
TOP FOLLOWED CIOS
Appendix - CIOs Followed by other CIOs
John Halamka and Sue Schade are the top followed CIOs by other CIOs
30. 51
59
Tablet
s
Phone
s
SHARE OF VOICE
66%
34%
Phones Tablets
N=788
MENTIONS BY UNIQUE CIOs
Appendix - Mentions of Devices
Phones were more the more popular device with a larger SOV and more unique CIO
mentions
N=40,902Tweets Collected between 3/24/14 –
3/24/15
Tweets Collected between 3/24/14 –
3/24/15
31. Number of Unique CIOs: 3
Total RTs: 6
Appendix - Most RT
Top RTs were centered around tech, business management, and cybersecurity
Tweets Collected between 3/24/14 –
3/24/15
MOST RETWEETED CONTENT
Number of Unique CIOs: 3
Total RTs: 9
Number of Unique CIOs: 3
Total RTs: 35
Number of Unique CIOs: 2
Total RTs: 60
N=40,902
Editor's Notes
Reason for Growth- Mentalhealth: The growth is caused by a diverse set of reasons. The top two are stigma and suicide, then there is an even set of posts talking about tragedies (school shootings) and some general awareness (cost of medication, cost of diagnosis, treatment, prevention, symptoms, and causes) Innovation: Older period data on innovation solely deals with innovation in healthcare, while the recent period data grows to innovation in security, professional/CIO/CMIO, and tech in addition to healthcare Cancer: Increased conversation on cancer research and clinical trials explains the percentage growth in Cancer
