3. Why Work Readiness Skills?
• Minimizes additional on-the-job training
• Work readiness skills required in order to be
promoted into management
• Work is becoming very service-oriented
• New technologies and changing work
environments require adaptability
• Interacting with people from many backgrounds
requires cultural competence
4. Group task
•How does your picture
relate to your word?
•How would you define
this skill?
6. Diligence: Takes initiative, works hard to do his or her
best work, pays attention to detail and quality, and is
able to set and achieve goals
Taking initiative at work, work ethic
Takes initiative and responsibility for his/her own work
Knows how to work under and respect supervision
Hard work and perseverance
Is willing to work hard and persists to accomplish a task in
the face of difficulty
Demonstrates steady effort
Seeks help when needed
Attention to detail
Is conscientious and pays attention to details
Is disciplined in terms of delivery
8. Collaboration: Works well with others to
achieve individual and group goals in a
variety of settings
Cooperating and work as a team member
Works with others to achieve individual and
group goals
Understands that team members need each
other in order to complete the group’s task
(positive interdependence)
Gets along well with others, in a variety of
settings and for a range of purposes
Leading teamwork/group cooperation
Motivates and organizes others and able to
lead a team in accomplishing its goals
Promotes social skills— leadership, decision-
making, trust-building, communication, and
conflict-management
Promotes other group members’ learning by
helping, sharing, and encouraging them
Is responsible for, and accountable to
teammates by, completing some part of the
task
Communicating in a collaborative team
Explains, discusses, and teaches what he/she
knows to other team members
Gets along well with others, in a variety of
settings and for a range of purposes
Group reflection
As a team, reflects on their own learning on
their work in order to improve overall
performance
10. Adaptability: Receptive to change and
solve problems as they arise
Workplace behavior and attitudes
Demonstrates behavior and attitudes that are appropriate for the
workplace
Incorporates feedback effectively; deals positively with praise, setbacks,
and criticism
Understands that workplaces have policies and procedures that need to be
followed
Adapts to varied roles, jobs, responsibilities, schedules, and context
Flexible Thinking and Behavior
Receptive to change and able to identify a new course of action when
things do not go as planned or expected
Anticipates and responds positively to changing environments
Balances diverse views and beliefs to reach workable solutions
Taking on Challenges
12. Communication: Communicates clearly
and gets along well with others for a
range of purposes
Listening skills and speaking strategies,
speaking with clarity
Speaks and listens actively and appropriately
one-on-one and in groups
Speaks clearly and directly
Listens actively to improve understanding
Treats the ideas of others respectfully and
develops mutual trust
Giving presentations
Gives presentations about with confidence
and clarity
Engages the audience and pays attention to
their needs
Communicates clearly, concisely, and
naturally
Makes eye contact, and uses non-verbal cues
to engage the audience
Uses well-designed visual aids
Recognizing nonverbal communication
Recognizes nonverbal cues in themselves and
others
Giving and receiving instructions and feedback
Follows instructions and seeks clarification
Asks questions
Gives clear instructions to others
14. Time Management: Able to compete
tasks in a timely manner and shows up
for work on time
Long-term and short-term goals
Creates realistic, time-bound goals
Workplace expectations
Follows workplace rules and expectations
Planning and tracking progress
Monitors progress toward attaining one’s goals
Prioritizing goals
Adjusts plans as they change
Balancing work and home life
Manages family commitments so they do not
interfere with work, and vice versa
Uses work time effectively and efficiently
Task management
Develops realistic work schedules
Adjusts plans as they change
Participates fully in a work task or project
from initiation to completion, using
appropriate time management skills
Tracks to do lists
16. Problem Solving: Able to take steps to
find realistic, effective, and logical
solutions
Problem-solving steps
Takes steps to find realistic, effective, and logical solutions
Follows problem solving steps:
1. Define the problem: keep emotions aside and state the problem
2. Get more information about the problem: at work – from
supervisor, colleagues, written materials
3. Generate many ideas on how to solve the problem: there is
often more than one solution!
4. Choose a solution: should be acceptable to all involved
5. Implement the solution
6. Evaluate the solution: Has the problem been solved?
Leading problem solving
Is able to guide sound problem-solving and decision-making
processes
17. Reflect on the Project-Oriented
Learning Activity
•How did you develop work readiness
skills in the car sale activity?
•How do learner-centered methods like
project-oriented learning build work
readiness skills?
Prepare 1 brief sentence on each
point to share with the large
group.
18. How do we do this?
• Relate learning to real world problems
• Complex activities such as project-oriented
learning build work readiness skills by forcing
learners to collaborate, manage their time, solve
problems, etc.
• Build work readiness skills through your class by
teaching in a learner-centered manner
• Keep these skills in mind as you develop
classroom activities
• Lead by example