1. Overview
Autoenginiea’s IMS Services
Intellectually Managed Services
( Version 2.0 )
Delivering Niche services to empower your Business.
IT Infrastructure
Application Maintenance
End To End Support

2. INFRASTRUCTURE SERVICES
Customers today perceive a highly industrialized world dependent on business outcomes, digitalization and
pervasion of SMAC technologies in their business channels. At Autoenginiea, We have invested time &
technologies & built our proposition that help you maximize your aftermath on your IT infrastructure which
is at the very core of your business.
Our rich portfolio of service offerings span across the infrastructure lifecycle of Plan-Build-Run-Monitor and
includes niche infra consulting alike data center transformation , end user computing, enterprise networking,
enterprise security, IT infrastructure operation management and end to end services.
How We Are Helpful
• We understand Hybrid IT setups. We have strong perspective and experience in Optimization on Cloud
technologies and Modernization of applications and in a position to support Hybrid environments effectively.
• We are cost obsessed and drive a war against infrastructure inefficiency through our managed services and
internally developed Tools.
• We understand that Infrastructure is the foundation for achieving business outcomes and are ready to handle
and advice on the impact of digitalization, mobility, cloud, security and analytics through already well
developed practices and experience.
OUR SERVICES
END USER SERVICES SERVICE DESK
NETWORK SERVICES OPENSOURCE SERVICES
DATA CENTER SERVICES MANAGED SECURITY SERVICES
SYSTEM INTEGRATION SERVICES
INFRASTRUCTURE ENGINEERING
SERVICES

3. END USER SERVICES
Technology trends like Social, Mobility, Analytics and Cloud are redefining the future of workplace. Users are
moving from a physical and fixed to virtual and flexible work style. There is an urgent need to move the
business workloads from cubicle bound, and company controlled desktop screens to a vibrant, dynamic, fluid
and anytime anywhere accessible workspace through any of the screens nearest to you – laptop, tablets,
mobiles or in near future even through smart TVs . Companies are challenged by the need to have an
aggregation service model in place to deliver this.
Autoenginiea’s Virtual Workspace Framework enables transformation to a user centric workspace.
Autoenginiea vision is to “Applied Innovation” to deliver “user rich experience” by delivering “Tailored”
technology and solutions to our clients & enable them to operate their businesses in a “Risk Mitigated” and
“Cost Efficient” manner.
How We Are Helpful:
• Manage your current estate of devices and user services
• Enable transformation to the next generation of SMAC enabled workspace
• Design, build and manage an visible & efficient workspace
• Create a collaborative and agile environment for users
SERVICE DESK
IT Service Desk acts a nodal point of communication and connect for all requests and concerns in an
enterprise. Users and enterprises face a wide range of challenges including the need for quick service, a single
point of accountability and the need to be empowered.
Enterprises level Challenges
• Future Equipped – on time and effective solutions
• Enhanced Productivity – ease of usage and adaptation
• Globally Local Experience – through regionalized adaptation of global service
• Smarter Systems – through extensive use of automation
• Collaborative – communicate and involve users at every
How We Are Helpful:
• Facilitates integration of business processes into the service management infrastructure
• Actively monitors and owns incidents and user questions, and provides communication channels for other
service management disciplines with the user community
• Provides an interface for other activities such as customer change requests. Provides end-to-end ownership
of the calls till resolution.
• ITIL certified consultants that works on Global IT (GIT) infrastructure and processes, and are capable of
migrating and operating on large scale IT support and call centers.

4. NETWORK SERVICES
Change is the core for new technology acquisition & adoption in organizations. Disruptive Technologies like
Network & Communication Infrastructure is the foundation business success – the ability to connect
Applications with Employees, Customers & Partners quickly & efficiently is the need of the hour.
Autoenginiea’s Network Services is a trusted partner at the forefront of Network Transformation as well as
Network Management leveraging new technologies and delivering them efficient
How We Are Helpful:
• Reduction in Upfront Investments
• Deliver Cost Saving
• Deliver Reduced Support Costs
• Deliver Reduction in TCO
OPENSOURCE SERVICES
Opensource adoption in Global market is increasing day by day. Enterprises are under immense pressure to
reduce costs and gain competitive edge by creating differentiation in the global market. Moreover, as
customers aspire to have a Cloud ready environment in this space, Opensource Cloud Platforms like
Openstack and Cloudstack are gaining acceptance. Key trigger points for Opensource adoption include greater
flexibility, open standards, competitive advantage, next-generation ecosystem readiness, lower total cost of
ownership and emerging technology.
Our Opensource offerings:
• Cloud Solution
Autoenginiea's Opensource Cloud solution is a cloud computing solution catering to the enterprise need of
hybrid model of cloud computing by leveraging both public and private cloud. The True or Pure Cloud solution
differentiators include ability to manage both cloud style and non-cloud style traditional enterprise
workloads and ability to leverage one repository of deployment scripts to deploy applications on multiple
cloud environments. Autoenginiea has partnerships with all major Opensource cloud OEMs such as
Eucalyptus, Citrix (Cloudstack),SuSE,Redhat,Mirantis,Pivotal,Stackato,WSO2,Oracle,Puppetlabs,Chef etc.
• Unix to Linux
Autoenginiea has successfully carried out Re-platforming from UNIX to Linux in large enterprises.
Autoenginiea, through its years of experience in providing mission-critical systems to some of the largest
organizations, understands the risks and concerns of an organization looking to move their critical systems
to a new platform.
• Virtualization
Autoenginiea has successfully migrated production VMWare ESX/Hyper-V instances to Opensource
Virtualization solutions using RHEV, SLES and OpenStack in enterprises in a phased manner allowing
coexistence of multiple hypervisors. Autoenginiea is one of the contributor in Opensource solution to manage
multiple hypervisors from a single console.

5. • Database Migration
Autoenginiea Opensource Practice proposes a well-defined process & framework to customer for database
migration from proprietary database to Opensource DB leveraging Opensource tool /Autoenginiea in-house
developed tools/scripts to assess customer DB landscape & provide a blueprint to emphasize possible risk
free DB migration in controlled manner with post migration support to ensure business agility & continuous
improvement process.
• DB Landscape Assessment & Due Diligence
• Transformation based on Predictability in Demand/Supply
• Best in class service/achieve database Infra Robustness
• Transparency & Leverage Standard Migration Process
• Transform DB Landscape/Migrate workload to Opensource Database
• Storage/Back-up and archival
• Autoenginiea's Software Defined Storage (SDS) solution enables Clients to transform their storage
infrastructure to software defined and cloud ready infra.
• SDS increases flexibility, agility and dramatically reduces cost of Clients IT infrastructure.
• Autoenginiea Opensource Practice has successfully carried out implementation of Software Defined
Storage for clients across large enterprise.
• Experienced & dedicated team - From Service Engineer to Consultants
• Pool of skilled resources with years of experience in implementation of Opensource solutions
DATA CENTER SERVICES
Enterprises are witnessing exponential growths, with innovation in supply chain, multiple delivery channels
for customers and their relationships with global spread. Businesses need to act fast to meet the dynamic and
changing landscape for customer and supply chain profiles with newer applications and connections. Today,
the enterprise data centres continue to be the main service hub to drive innovation with a new paradigm for
business agility and response. To meet the business need, Data Centre transformation and managed services
continue to be core and key strategies for IT.
However, in reality, there are major challenges associated with data centres currently:
• Single Window of truth with automated management framework
• Silos of applications and need driven IT infrastructure.
• ‘Locked-in’ OEM vendor driven designs and issues with agility and scalability
The end-to-end Data Centre services include:
• DC Transformation Services
• DC Managed Services
• Hosting & IaaS (iStructure)
•
How We Are Helpful:
• Transformational programs to achieve business value with TCO reduction - up to 30% cost savings on base
case
• Proven Method and Certified Tools for Data Centre Study and dependency analysis
• Industry-based reference architectures meeting the need for compliance and security
• Transformation in a Greenfield or a brownfield environment to maximize existing technology investments
• Multi-tenant and single tenant Cloud services by leveraging our own data centres globally
• SD(serviceDesk) for integrated management of applications, infrastructure, cloud remotely

6. MANAGED SECURITY SERVICES
Primarily Managed Security Services (MSS) are driven by the need for Cyber security which includes 24/7
security, monitoring, vulnerability management, security operations and meeting compliance requirements.
The focus of security is evolving from reactive response to proactive investigation and management of
advanced threats. This helps improve the bottom line through securely embracing new technologies,
mitigating cyber threats and regulatory compliance while demonstrating business value.
These varied requirements are bringing businesses to move towards specialist MSS partners in order to
utilize more competent expertise and ongoing improvements in line with the shifting threat landscape.
How We Are Helpful:
• Protect your information assets by comprehensively managing security components
• Mitigate adverse impact on confidentiality and availability
• Reduce risks through high level of security for information assets
SYSTEM INTEGRATION SERVICES
The main challenges facing organizations today on their path to growth are complex technologies and a
rapidly evolving business environment. Consequently there is a pronounced need to understand the
complexities of the IT environment and ensure that the technology is in line with your business objectives.
The need to achieve operational excellence irrespective of the organization sizes while maximizing efficiency
to enable technology enabled business transformation is paramount.
How We Are Helpful:
• Application and enterprise systems integration
• Business continuity planning
• Contact center infrastructure
• Data centers
• Disaster recovery services
• Enterprise management
• Network integration
• Platform integration
• Retail automation
• Security infrastructure

7. INFRASTRUCTURE ENGINEERING SERVICES
With ongoing innovations in the IT Infrastructure space, enterprises have to keep pace with changes to ensure
that they get the maximum out of the investment. Another factor is asset refresh which is inevitable for end
of life products. Most of the design activities are retained in house and ageing workforce is a big concern.
However, they also want to ensure that they keep the costs low, get the best quality and availability, without
sacrificing on performance. Some of the typical asks are:
• Factory model for building infrastructure components, patch deployment
• Lower cost of operation
• Improve overall resiliency in Infrastructure space
• Reduce cycle time for building quality infrastructure
• Performance and interoperability issues Quality processes
Our focused offering deal with the following areas:
• Technical design and Architecture Services
• Infrastructure Build services
• Infrastructure Testing services
• Infrastructure tuning services
How We Are Helpful:
• Improve quality of service
• Higher availability of systems, stable environment
• Reduce incidents caused by changes, reduce operational costs
• Reduce operational risks
• Improve time to market
• Improve stability of applications - robust operating systems and sub components
• Enhanced custom knowledgebase, simulation of problems and faster resolution

8. • For more information,
• Mail us : sales@autoenginiea.com
• Call us : +91 963 279 5985 or +91 7779092600
• Visit us : www.autoenginiea.com
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