The document summarizes the agenda and notes from an audio and web conferencing stakeholder meeting. Key discussion points included transitioning project management support, volumes of usage and missing information from a stakeholder survey, considerations around insourcing versus outsourcing audio and web conferencing services, and baseline business requirements for an outsourced solution. Next steps involved determining a path forward for Phase 1 and potential planning for Phase 2.

1. Audio and Web Conferencing Stakeholder Meeting July 29, 2009

2. Agenda Introductions – Who is here Project Management Support What has brought us here……… Stakeholder Survey Volumes of Usage and Missing Information The insource versus outsource questions ATT Contract and iLinc Contracts – DAS Contracts and SPO Business Requirements Q and A Next Steps………..

9. Volumes – See Handout

12. Insourcers – Meeting Place

14. iLinc – Insource OR Outsource

15. Intercall - Outsource

16. WebEx - Outsource

17. ATT - Outsource

22. Video Conferencing Stakeholder Forum Suzanne Hein TSC 955 Center St NE - U510 Salem, OR 97301 503-373-1371 [email_address] Debbie Fery TSC Manager 955 Center St NE - U510 Salem, OR 97301 503-932-4573 [email_address]