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how to influence the

INFLUENCER              #VRProWeb
Special Guest

Marcy Massura
Director of Digital
   Engagement
Weber Shandwick
@marcymassura

      #VRProWeb
•   Let’s Learn A Little About Marcy
•   What Defines An Influencer?
•   What We Know
•   Are SMBs Able To Influence The Influencers?
•   Tips and Tricks
•   Q&A?
•   Resources
Marcy Massura
@marcymassura
what defines an
INFLUENCE
what we know

Influence is not definitive.

Influence is not static.

Influence is not universal.


Trying to control influence is a bit like
nailing Jell-O to a wall.

Or herding cats.

Or hugging water.




                                  Pick a metaphor.

                     They all say the same thing…
Harnessing influence requires
deliberate effort, specialized skills and
strategic tools.
philosophy of smart
influence
Influence is a fluid, ever changing state of
being. Which requires nimble, flexible and in-
the-moment measurement.

Determining influence relies on identifying
known influence markers, assessing the quality
of influence footprints and continual
measurement.

Once influence is found it is essential to
establish regular communication channels,
developing relationships and tracking all results
in a manner that improves all future
connections and engagement.

Influence is smart. Be smarter.
getting people to do something
Influence is defined by the capacity or power to become a
compelling force on an audience/group of individuals to
engage by taking a desired action or deliver a specific
outcome in a measurable way, such as:

Download a document
Purchase a product
Share information
Tell friends and family to do something
Support a cause
Alter opinion or perception
And in essence…to engage.




engage
a little behaviorism
   Authentic, emotionally connected and personal social promotion implores the
                    reader to align with the brand on instinctual and human level.
Content that is seen/read/heard from a person of influence is weighted. It matters
    more, and has a greater effect that a passive or traditional media impression.

                               We all know that celebrity endorsement work.
                           Now imagine if we replace the celebrity with say…
                            your neighbor. Or your career role model. Or the
                              person online you think is hilarious or brilliant?
                                                       Now you understand.
                                                            What we want are
                                               expressions vs. impressions




expressions
the something
            Consumers look to online influencers for opinions,
            reviews, advice before purchasing, news and
            entertainment.
                      The top 10% of influencers have a disproportionately significant
                      impact on others, with friends and circles asking their opinion
                      before making a purchase decision. The top 10 are selecting,
                      aggregating and sharing information across a wide range of sources


            e-marketer found that “social helps to create and
            increase the purchase intent…it builds a
            relationship between the brand and the user.”
                      further, exposure to both paid and earned media increase:
                      brand awareness
                      purchase consideration
                      brand favorability
                      revenue per purchase occasion




                                              purcha$e
Source: Mintel, Social Networking – in the US, October 2012; Source: eMarketer, Social Media Key Influence in Multi-Exposure
Purchase Path, Feb. 2012
#VRProWeb
•   http://www.marcymassura.com
•   http://twitter/marcymassura
•   https://www.facebook.com/marcymassura
•   http://www.youtube.com/user/glamassociation
•   http://www.linkedin.com/in/marcymassura
•   http://marcywrites.com
How to Influence the Influencer

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How to Influence the Influencer

  • 1. how to influence the INFLUENCER #VRProWeb
  • 2. Special Guest Marcy Massura Director of Digital Engagement Weber Shandwick @marcymassura #VRProWeb
  • 3. Let’s Learn A Little About Marcy • What Defines An Influencer? • What We Know • Are SMBs Able To Influence The Influencers? • Tips and Tricks • Q&A? • Resources
  • 6. what we know Influence is not definitive. Influence is not static. Influence is not universal. Trying to control influence is a bit like nailing Jell-O to a wall. Or herding cats. Or hugging water. Pick a metaphor. They all say the same thing…
  • 7. Harnessing influence requires deliberate effort, specialized skills and strategic tools.
  • 8. philosophy of smart influence Influence is a fluid, ever changing state of being. Which requires nimble, flexible and in- the-moment measurement. Determining influence relies on identifying known influence markers, assessing the quality of influence footprints and continual measurement. Once influence is found it is essential to establish regular communication channels, developing relationships and tracking all results in a manner that improves all future connections and engagement. Influence is smart. Be smarter.
  • 9. getting people to do something Influence is defined by the capacity or power to become a compelling force on an audience/group of individuals to engage by taking a desired action or deliver a specific outcome in a measurable way, such as: Download a document Purchase a product Share information Tell friends and family to do something Support a cause Alter opinion or perception And in essence…to engage. engage
  • 10. a little behaviorism Authentic, emotionally connected and personal social promotion implores the reader to align with the brand on instinctual and human level. Content that is seen/read/heard from a person of influence is weighted. It matters more, and has a greater effect that a passive or traditional media impression. We all know that celebrity endorsement work. Now imagine if we replace the celebrity with say… your neighbor. Or your career role model. Or the person online you think is hilarious or brilliant? Now you understand. What we want are expressions vs. impressions expressions
  • 11. the something Consumers look to online influencers for opinions, reviews, advice before purchasing, news and entertainment. The top 10% of influencers have a disproportionately significant impact on others, with friends and circles asking their opinion before making a purchase decision. The top 10 are selecting, aggregating and sharing information across a wide range of sources e-marketer found that “social helps to create and increase the purchase intent…it builds a relationship between the brand and the user.” further, exposure to both paid and earned media increase: brand awareness purchase consideration brand favorability revenue per purchase occasion purcha$e Source: Mintel, Social Networking – in the US, October 2012; Source: eMarketer, Social Media Key Influence in Multi-Exposure Purchase Path, Feb. 2012
  • 12.
  • 13.
  • 15. http://www.marcymassura.com • http://twitter/marcymassura • https://www.facebook.com/marcymassura • http://www.youtube.com/user/glamassociation • http://www.linkedin.com/in/marcymassura • http://marcywrites.com

Notas do Editor

  1. Give us a little insight into your interesting background?How do you bring your influence background to the table for your clients?What exactly do you do for Weber Shandwick?
  2. What is a simple definition of an influencer?What kind of influence can they have?How do you find them?
  3. Could some of the tactics you have mentioned work for a small business?
  4. Do you have any tips or tricks you could share with our audience in regards to being able to reach and ultimately influence the influencers?
  5. We are going to field questions for you to answer.
  6. Do you want to add or delete anything from this section.