More Related Content Similar to HA' DOG | Master Franchise Presentation (20) HA' DOG | Master Franchise Presentation7. ©2013 Ha’Dog Investment Proposal
Overview
I. QSR Market Trends
II. The Consumer
III. Market Gap & Opportunity
IV. The HA’DOG Business Concept:
Unique Selling Proposition
V. Marketing
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Emergence of the Fast Casual
- Fast casual, the premiumization of fast-food,
becomes the industry’s “masstige” option
- Trading-up phenomenon: cut restaurant
spending and increase everyday fast-food
spending
- Preference for “small indulgence” as
consumers exit the recession mentality
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Clean food
- Fine-dining trends filter down to fast-food
- Is it fresh? organic? local? traceable? trusted?
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Handmade & artisanal
- Making food from scratch attracts customers-
and can be cheaper
- Credibility and authenticity is key!
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Convenience
- Time becomes the new currency
- Snacks turn to meals: As unconventional
lifestyles become more prominent, snacking
replaces dining & set meals
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Value pricing
- It’s not about cheap, it’s about value for money
- Maximize taste & indulgence at the best price
possible
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Discovering new tastes
- Consumers prone to experiment with
previously unfound fast food offerings
- Not just Chinese, but also Thai and
Vietnamese
- Break through the traditional fast-food offerings
(burgers, pizza, etc.)
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Health & wellness
- Even in the most indulgent activities, health
considerations capture consumers’ attention
- Turn to healthier alternatives – provided that
indulgence is not compromised
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Individualization
- Consumers are more individualized than ever,
expecting every good, service and experience
to be addressing their needs and expressing
their personality
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Transparency
- Transparency in processes, products and
service delivery makes it easy for reputations
to be built
- Coupled with the social media effect,
transparency is the factor that can make -or
break- a business
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25-44 Leaders
- Higher education used as an accurate,
measurable indicator of consumer
sophistication
- Leaders set trends for
– followers of the same age
– younger audiences, who aspire to be perceived as
sophisticated through their choices
– older audiences, who aspire to be perceived as
youthful via affiliation
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25-44 Leaders:
Buying behaviour
- QSR purchase occasions
– Night out
– Stay at home / delivery dine in
– Daytime shopping
- Frequency of purchase:
– 2-4 times per week
– impulse purchase plays a significant role
- Loyalty: small basket of alternative choices
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25-44 Leaders:
selection criteria
1. Taste & indulgence
2. Value for money
3. Product quality
4. Service
5. Location: time-place utility & availability
6. Space design & ambiance
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III.
Market gap & opportunity
key benchmarks, market mapping & opportunity
identification
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The Hot-Dog Market
- Hot-Dog: a QSR proposition ideally suited for a
vast range of occasions
- Lunch time meals
- Middle-of-the-day snacking
- Evening dining
- Perfect match for a range of attractive market
segments
- Young audiences
- 25-34 and 35-44 professionals
- Families
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The Hot-Dog Market
- Globally, the Hot-dog has escaped its original
street-food positioning and is now present in
more attractive, premium, even gourmet
versions
- In Greece, a heavily underdeveloped market
- Multitude of low quality opportunistic
players, competing on price
- Several mid-quality players that lack
focus
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Hot-Dog Competitive Positioning Map:
Bird’s eye view at global level
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premium &
comprehensive
differentiated
average /
basic
minimum
niche /
boutique
specialist
unfocused
generalist
portfolio size
quality of
Offering
basic/low quality
local players with weak
concepts
(compete on availability)
uncompetitive positioning
(unprofitable / non-viable)
no-interest positioning for
Hot Dog concepts
“NICHERS” !zone
of
opportunity
relevant to meaningful
differentiation and a strong
product focus
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The “Nichers” positioning
opportunity
- Differentiation perceived and valued by
consumers
- Positioning that commands higher margins
- Build loyalty and avoid price wars
and
- Only a handful of notable players in the global
hot-dog market
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The Nicher’s Positioning:
Achieving Differentiation
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food quality,
taste & value
food
creativity
food
origin
space
design
primary, “external”
differentiation:
setting Nicher’s aside
from other competitors
secondary,
“internal”
differentiation:
between nichers
opportunity:
differentiation
elements currently
ignored
beverage
specialization
customer
education
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The Nicher’s Positioning:
Notable global hot-dog examples
- Herman-ze-German
- Hank’s haute dogs
- Biker Jim’s
- Banger Bros
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Herman – ze - German
Brand promise
authentic,
wholesome wurst
Concept elements
Grilled – not fried
Free range,
sourced meat
Food quality
German tradition
“no-oil” fries
Freshly baked
bread
German products
(drinks, pastries,
sausages
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Hank’s Haute Dogs
Brand promise
a creative play on
the all-american
favorite
Concept elements
H. Adaniya
renowned
restauranteur
Food romance
Hawaii original
Love for food
Regional
Specialty
Exceptional
quality
Innovative
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Biker Jim’s
Brand promise
Gourmet street
food
Concept elements
Restaurant, cart &
truck
Wild game and
unusual meat
sausages
Great taste
House made
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Banger Bros
Brand promise
exceptional
sausages
Concept elements
Banger love,
obsession and
fantasy
Sausage world
heritage & culture
Uncompromising
quality
Perfect bread
Events
Stylish & elegant
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The Nicher’s Positioning:
Local market competitive offerings
- Ha’Dog is ideally positioned to compete with
the most successful niche players of the local
QSR market
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IV.
The HA’DOG Business Concept:
Unique Selling Proposition
the brand, the USP & elements of differentiation
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Brand Strategy:
The Ha’Dog brand promise
a journey
of discovery
and experimentation
in the culinary
art
of the hotdog
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Unique Selling Proposition
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the opportunity
to immerse yourself
to the complete,
authentic experience
of the hotdog
which means…
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Key elements of differentiation
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diverse variety of our great-tasting,
own-recipe sausages,
made from the best
quality meats, natural ingredients
and aromatic herbs
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Key elements of differentiation
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great variety of home-made
sauces, made fresh from natural
ingredients, constantly changing to
bring new flavors
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Key elements of differentiation
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an impressive range of beers,
including lager, pilsner, weiss,
stout and other specialty beers
for the full hotdog experience
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Key elements of differentiation
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⏎
an elegant, aesthetically pleasing
environment & atmosphere,
designed to showcase
the diversity, quality and indulgence
of the product
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Key elements of differentiation
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photo of employee-customer
interaction
>
a knowledgeable, well-trained,
friendly & welcoming
team, educating the customer,
helping to pair
hot dogs, sauces and beers
to create the perfect
gastronomic experience
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The Ha’Dog experience
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it’s not about variety, quality,
taste and experimentation…
its about bringing it all together
to create
a memorable experience
to the customer
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The Product
- Range is diverse (7-9 sausages from a
selection of 15, up to 4 cold and 4 hot sauces)
and frequently updated
- Sausages and sauces made in company-
owned facilities (HASP and ISO certifications)
using flagship Greek ingredients and top
quality certified meats
- Regular size portion (100gm. sausages) with
emphasis on quality not “street food size”
- Capabilities for Halal sausage production
and/or production setup and overseeing
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The price –
value proposition
- Mass-Premium positioning
- Do not engage in price competition and/or
price intensive promotional offers
- Ha’Dog is an everyday luxury
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Space design
- Restaurant design to be a showcase for the
product
- Simple, minimalist design to bring Ha’Dog to
the epicenter
- Small-size restaurants (an approximate 100m2
with an 80%-20% split for exterior seating
space) and high-stool seating to allow for fast
customer turnover
- High-street, shopping areas and malls
locations to maximize footfall & exposure
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Operations
- Min. shift staffing level: 2 persons
- Easy to double and triple capacity during peak
times by increasing staff
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1 staff
till & beverages
1-2 staff +
Ha-Dog
order
fulfillment
Front Counter
order fulfillment
line of visibility
preparation
occurs prior
and after times
of service
Back Counter
kitchen
preparation
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People
- Knowledgeable on the product
- Well-trained to be able to recommend food and
beverage pairings
- Culinary background
- Engaging the customer to discussion and
creating an experience out of a meal/snack
occasion
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Communications
- Limited budget expenditure on communication
and promotion
- Full utilization of word-of-mouth through social
media
- Menus and POS materials sponsored by
suppliers
- Participation in local events
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