1. Copyright © 2019, Scale Focus AD, www.scalefocus.com
Making people smile is the ultimate goal of our software solutions.
We do IT for you.

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Technology, R&D and
Advanced Software Engineering
We build solutions in:
Digital CloudData

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Our Digital Services
Custom Enterprise
eCommerce Solutions
Web and Mobile
Software Quality
Engineering
Custom Software
Solutions
Enterprise Systems
Integration

4. 4
Our Data Services
• Customer Analytics
• Business and Operational Reporting
• Compliance and Risk Reporting
• Enterprise Decision Platforms
• Artificial Intelligence and Machine Learning

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Our Cloud Services
CloudOps and DevOps
Legacy systems transformation
Robotic Process Automation
Security Engineering
Software Infrastructure
Reengineering

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European ServiceProvider of The
Year for SMEs 2016 (GSA)
Fastest growingcompany in
Europe, ComputerServices (IBA)
OutsourcingService Providerof the
Year in UK (NOA)
Risk Analytics Business Partnerof
the Year 2015 (IBM)
Best Nearshore Team of 2017
in UK (GSA)
Most Innovative Workspace and
R&D Center of the Year 2018 (BOA)
800+
Software Engineers
200+
Customers worldwide
100+
Awards
Sofia LondonPlovdiv MunichBurgas Washington ZurichVarna Skopje

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ScaleFocus today
Lasting relations across the world
Alibaba Cloud, Amazon Web Services, SAP, IBM, Microsoft,
Oracle, VMware, Cisco, Appian, RedHat, Google
ISO 9001 Quality Management System
ISO 27001 Security Management System
ISO 20000-1 IT Service Management System
ISO 14001 Environment Management
200+ CLIENTS IN 24 COUNTRIES
PROCESS CERTIFICATIONS
11 TECHNOLOGICAL PARTNERSHIPS

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Partnerships and Memberships
Technological Partnerships
Professional Memberships

9. 9
ScaleFocus Certifications
ISO 9001
Quality
Management
System
ISO 27001
Information Security
Management
System
ISO 14001
Environment
Management
System
ISO 20000-1
IT Service
Management
System

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Customers - Selection
Solid industry expertise in:
Insurance, Financial Services, Telco, eCommerce, Manufacturing

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MAINSTREAM
Technologies (selection)
* See the complete list of technologies we use on our website
Foundation
Swing

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VENDOR SPECIFIC
Technologies (selection)
OTHER
* See the complete list of technologies we use on our website
ODI
Reporting Service
Integration Service
Analysis Service

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OPEN SOURCE
Technologies (selection)
* See the complete list of technologies we use on our website

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ScaleFocus Agile Delivery Approach
Exploration:
• Requirements elicitation and
prioritization
• Evaluate solution options
• High-Level Design
• Roadmap aligned with Business
goals
Iterative Implementation:
• DetailedPlanningand Design
• Development
• Testing
• DevOps
• Continuous Delivery
Operation:
• Managed Services
• Technology updates
• Service & Change
Management

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Premium Delivery Infrastructure
• ISO 27001 Compliant processes
• Secure IPR Transfer
• Cyber Liability Insurance
• Smart Card Access
• Regular Audits
• Annual Re-certification
• Regular procedure optimization
• 10GB optical network
• 2 ISPs & Physical Routes
• Data Center hosted main equipment
• VMware private cloud
• Segregated VLAN
• Client site-to-site VPN
• Disaster Recovery & Backup
Security Practices
• Best of breed DevOps practices
• Private Cloud Dev & QA environments
• Source Version Control (SVN & Git)
• Tracking tools (YouTrack, Jira)
• High Availability vSphere Cluster in place
• Data Center with redundant power and internet
supply
Development Tools & Environments Infrastructure
• Class A office buildings
• Controlled access, secure access zones
• EU compliant labor and safety standards
• Modern, open space environment
• 15+ Meetingand conference rooms
• 100MB – 1GB Redundant Internet Channel
• Segregated network in separateVLANs
• Large Facility UPS Systems
SOFIA PLOVDIV
BURGAS
VARNA
SKOPJE

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Service Delivery Models
Value-added&complexity
Service continuity
High
Accountability
Low
Accountability
Short
Solution
Development
and Project
Implementation
Dedicated
Teams
Remote
Managed
Services Delivery
Consultancy and
Technology
Advisory
Co-sourced
Delivery
Full Lifecycle
Delivery
Long/high

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Service Engagement Models
An effective way to supplement your
internal in-house IT team with
additional skills and resources.
Low complexity and risk model.
All responsibility is with your team,
we find the best match for your
missing software engineering
capacity.
Co-sourced Delivery
Dedicated Teams
Mutually agreed workload and
project requirements. We provide a
team of specialists dedicated to the
project and retain control over team
structure, team and project
management.
Scope may not be fixed and change
requests can be accommodated at
short notice.
Advise on the best solution to meet
your niche business objectives and
needs. Implementation of concise IT
strategy aligned with business goals.
Roadmapping most efficient ways to
use available resources and
technology.
Solving specific niche problems with
our company’s cumulative knowledge.
Consultancy and Technology
Advisory
Solution and
Project Implementation
Suitable for highly complex projects
requiring mature expertise across
technologies and vendors as well as
high service reliability.
More complex management
reporting structure as responsibility
for performance lies with us.
Stronger focus on outcome -
additional value-added service.
Larger team and size model.
Remote Managed
Services Delivery
Full Lifecycle Delivery
End-to-end development and
management of software solutions,
taking care of business operations.
Idea generation, and scoping,
architecture, development, testing,
infrastructure, SLAs, security and
continuity matched to your business
objectives.
Focus is on high-end application and
solutions development for enterprise
customers requiring complex coding
tasks, adaptability and extensibility of
software.
Ability to leverage different
technologies and platforms for
successful deployment and
management of project outcomes.

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ScaleFocus end-to-end solution development
PREPARATION Audits/Analysis
SCOPE AND STRATEGY
Functional scope
Dependent systems
Work plan
REQUIREMENTSDEFINITION AND
MANAGEMENTBusiness requirements
Technical requirements
Development roadmap
IMPLEMENTATIO
N
Solution DevelopmentLifecycle
IMPLEMENTATION
Code construction
Unit testing
Component integration
Refactoring
Bug fixing
TESTING
System testing
Integration testing
Regression testing
Performance testing
Security testing
ARCHITECTURE&
DESIGNDetailed plans
Methodology identification
RELEASE AND
DEPLOYMENTEnvironments’ setup
Validation and final tuning
OPERATION Management activities
STABILIZATION AND SUPPORT
Incident and problem management
Configuration and change management
All levels of support
Technology updates
* The process is customized per the case, using best practices like PMP, ITIL, TOGAF, etc.

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Talent Acquisition and People Management
DEVELOPMENT
VALUE
ACQUISITION
RETENTION
Local EmployerBranding
Strong selection process
Partnership with universities in early stages
Internships
Refer-a-friend program
Strong company values
and community feeling
Salaries above industrystandards
for top performers
Company team buildings,
Social and sports clubs
Extensiveprofessionaltrainings and
certification - soft, hard skills
Specialized development / assessment centers
Language courses
Individual coachingand careerpaths
Ongoing performancereviews
Personal and professional satisfaction
review
Knowledge sharingculture
Provoking customer and internal innovation
Social, family and personal benefits

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Core Value Adds and Know-how
Cross-functional communication
Daily interaction
Steering meetings
Account management
Resource management
Trainings
Career path
Appraisals
Roles and responsibilities
Tasks and documentation
Milestones and deliverables
Metrics
Setup
Tools
Process alignment
Security
DEVELOPMENT
SERVICE DELIVERY
INFRASTRUCTURE
CONNECTIVITY
MANAGEMENT
COMMUNICATION
STAFFING
RETENTION

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ScaleFocus is your partner
Premier IT consultancy in EU
Software solutions
Focus on tangible results

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ScaleFocus for startups
Fast time-to-market
Professional development
Focus on tangible results

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ScaleFocus’ financials
2014 2015 2016 2017 2018
4,88m
7m
10,5m
13,4m
20m
RevenueinEU
* Forecast
30m
2019*

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Global Liability Insurance
Cyber:
10m USD
Combined:
5m USD
Professional:
10m USD

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Bulgaria: Outsourcing Destination
• Quality
• Talent
• IT Traditions
• Stability
• Culture
• EU & NATO
• Fast time-to-market
• Competitive operational costs

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Security
PRIVATE CLOUD
Hosting internal and client solutions.
SERVERS
In a secured Data Center with physical restriction,
fire alarm, redundant electricity and network supply.
DISASTER RECOVERY
Storage and Rack mountable servers - 10GB optical network
connectivity (using two separate ISPs and physical routes)
from ScaleFocus office to the DC).

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Customers’ Talk
Professionalism and outstanding
results are intrinsic parts of their
performance
Philipp Leuenberger, UPC
Switzerland
ScaleFocus is our go-to partner
for trustworthy offshore
development
Stu Nutting, Concord USA
The ScaleFocus team started to work
with our department in a very busy
period. However, their professional,
proactive and highly agile approach
contributed to a smooth working
process
Venelina Yordanova, Vivacom
Bulgaria

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Customers’ Talk
The ScaleFocus team has shown
unparalleled devotion,
punctuality, and willingness to
go the extra mile
Rudolf Kiseljak, AVIQ Switzerland
ScaleFocus has been a strategic
services partner of Avnet for several
years now. ScaleFocus is a synonym
for accuracy, transparency,
professionalism and reliability
Craig Smith, Avnet EMEA
We’ve relied on ScaleFocus as a
trusted consultancy partner since
2012. Their consultants have been an
integral part of the successful
delivery of some of our strategic
projects.
Lubomira Mihailova, A1 Bulgaria

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Latest national & international recognitions
Innovation, Technology & Sourcing
Awards
The Most Innovative Workplace and
R&D Center of the Year 2018
German-Bulgarian Chamberof
Commerce Awards 2013-2015
The Business of the Year with
Turnover of €0-25m
Global Sourcing Association
Professional Awards
Best Nearshore Team
IBM Analytics Awards
Risk Analytics Business Partnerof the
Year
Forbes Business Awards 2013-2018
Client Policy, Business Development,
Quality of Services, HR Development
International‘Stevie’Business Awards
Fastest-GrowingCompanyin Europe
Employer BrandingProject of
the Year

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SOFIA
Phone: +359 2 424 6484
Capital Fort, building A, floor 2,
90, Tsarigradsko shose blvd.
1784 Sofia, Bulgaria
MUNICH
Phone: +49 89 6282 9132
Landsberger Str. 302,
80687 München, Germany
LONDON
Phone: +44 20 3129 3018
63 St Mary Axe
London EC3A 8AA
United Kingdom
PLOVDIV
Phone: +359 3234 9190
Business Center “Royal City”
5, Dunav blvd.
4000 Plovdiv, Bulgaria
WASHINGTON, D.C.
Phone: +1 202 795 3659
2200 Pennsylvania Avenue, NW,
4th Floor East
Washington, DC 20037-1701, USA
ZURICH
Phone: +41 44 523 65 64
Grubenstrasse 12,
8045 Zürich, Switzerland
TEL AVIV
Phone: +972 584 834 836
21 Manne Street, flat 5 6436313
Tel Aviv – Yafo, Israel
Offices
BURGAS
Phone: +359 887210703
Côte d’Azur Residence
Dimitar Dimov str.
8018 Burgas, Bulgaria
VARNA
Phone: +359 88 9966 651
53-55 Vladislav
Varnenchik blvd.
9009 Varna, Bulgaria

31. THANK YOU!