On June 12, 2012, VAR hosted a live webinar to walk members through the 2012 changes to VA real estate agency law. This is the presentation we used. For the full story on the 2012 changes, check out http://www.VARealtor.com/Agency to access articles, videos, and more.
2. Audience members will not have speaking
capabilities on this call
However, we encourage all attendees to
submit questions through the question
BEFORE field on the Go To Meeting control panel
WE BEGIN There will be a Q&A portion at the end of
the presentation
All questions submitted through the Go To
Meeting control panel are private; they
cannot be seen by other audience
members
3. WHAT WE’LL COVER
• the upcoming changes to the current agency law;
• a review of the standard disclosure forms and other
supplemental forms that will be available later this
month;
• an outline of resources that will be made available to
brokers and agents to inform and help them adapt to
the changes;
• a few FAQs we’ve already been hearing around the
state; and
• a Q&A period for additional questions you may have
4. AGENCY
Changes to Virginia agency law take effect July 1,
2012.
In the coming months, VAR will provide a variety
of resources to help you adapt to the revisions,
including videos, webcasts, articles, new forms,
and classes.
5. 1. INFORM THE CONSUMER.
The law is to make sure consumers are fully
informed about the real estate services
they’ll receive and the nature of the
relationship with the licensee.
WHY
THE CHANGE TO
2. MITIGATE REALTOR ® LIABILITY.
The law is designed to protect licensees by
making sure full disclosure is provided and
the nature of brokerage relationship is
reduced to writing. It’s to eliminate much
THE LAW? of the consumer confusion that can come
back and bite the licensee.
3. DISCOURAGE OPPORTUNISITIC
DUAL AGENCY.
The law is intended to make sure that
licensees who practice dual agency are fully
informing consumers about the risky nature
of that relationship.
6. AGENCY LAW
CHANGES
1. GET IT All licensees must have written brokerage
agreements with consumers they
IN represent. These agreements must, at a
minimum:
WRITING Provide a list of services that the agent
will provide;
Provide a schedule of fees that will be
associated with service, and when
payable; and
Provide a definite termination date.
7. INDEPENDENT CONTRACTOR
means a real estate licensee who:
• enters into a brokerage relationship based upon a brokerage agreement that
specifically states that the licensee is acting as an independent contractor
and not as an agent;
• has obligations agreed to by the parties in the brokerage agreement;
• is required to
• maintain client confidentiality;
• exercise ordinary care;
• account for a client’s money and property;
• disclose material facts to client regarding the property
and/or the transaction, and disclose material adverse
facts/defective drywall to prospective purchasers and
tenants;
• treat all parties honestly; and
• disclose the brokerage relationship to all parties; but
•does not have any other duties of a standard agent under Sections 54.1-2131
through 54.1-2135 (marketing, negotiating, etc.)
8. AGENCY LAW
CHANGES
2.
ENHANCED
Dual agents and representatives must
DISCLOSURES provide enhanced disclosure of limitations
on what dual agents can and cannot do
FOR DUAL for parties to a transaction.
AGENCY There are exceptions for situations where
existing clients come together in a
common transaction, and for independent
contractors.
9. AGENCY LAW
CHANGES
3.
M ANDATOR Licensees must take a three-hour course on
Y AGENCY the provisions of the agency statute and
the changes made in the legislation.
COURSE You may exempt yourself from this only if
you agree in writing that you will not
practice residential standard agency
during your license term.
10. AGENCY COURSE TIMING
Agents must take a three-hour course on the provisions of the agency statute
and the changes made in the legislation.
This means that if your current license expires after July 1, 2012 , you may
take the three-hour agency course at any time, beginning right now. In fact, if
your license expires in July 2012, you will need the course very quickly.
However, if your license expires in February through June of 2012 , you
should wait to take the course until after you have renewed your license. You
may take the course now, but you will need to take it again (for credit) in your
next license cycle.
11. NEW AGENCY DISCLOSURE FORMS
• DISCLOSURE OF DUAL AGENCY OR REPRESENTATION –
RESIDENTIAL
• DISCLOSURE OF DUAL AGENCY OR REPRESENTATION –
COMMERCIAL
• DISCLOSURE OF BROKERAGE RELATIONSHIP FOR
UNREPRESENTED PARTIES
• DISCLOSURE OF DESIGNATED AGENCY OR REPRESENTATION
In addition to these new required forms, we’ve also created
several additional resources to help you adapt to the changes:
• INDEPENDENT CONTRACTOR LISTING AGREEMENT
• EXCLUSIVE BUYER BROKER AGREEMENT (REDUCED IN SIZE)
• NON-EXCLUSIVE BUYER BROKER AGREEMENT (REDUCED IN SIZE)
• TWO CONSUMER INFORMATION PIECES:
• DISCLOSURE OF BROKERAGE RELATIONSHIP INFORMATION FORM
• CONSUMER INFORMATION REGARDING WRITTEN BUYER BROKER
AGREEMENTS
24. DO I HAVE TO HAVE A Yes. But…
WRITTEN It doesn’t have to be exclusive
AGREEMENT It doesn’t have to be long-term
TO SHOW SOMEONE
A HOUSE THAT IS NOT It doesn’t have to be for compensation
MY LISTING? It doesn’t have to be an agency
relationship
25. WHEN
DO YOU NEED TO The big questions is:
DISCLOSE YOUR Is the consumer already represented?
BROKERAGE
RELATIONSHIP? If no:
“Substantive” discussion
Specific property
Actual prospect who is not your client and
who is not represented by any other
licensee
26. Pricing questions
Motivation
WHAT IS Repairs/property condition
SUBSTANTIVE ?
BLAKE WILL TAKE CARE OF THE WELCOME AND THE INTRODUCTION OF THE PANELISTS.
BLAKE WILL TAKE CARE OF THE HOUSEKEEPING ANNOUNCEMENTS.
BLAKE WILL GIVE THE INTRO. [Please let attendees know they can submit questions anytime during the webinar through the question part of their Go To Meeting control panel and they’ll be addressed during the Q&A at the end.]
BLAKE
JAY – PLEASE PROVIDE CONCISE CONTEXT FOR THE CHANGES.
JAY
JAY [This is so you can explain the obligations of an IC as well as explain that future references to “Representative” is the same as “Independent Contractor”]
SARAH
MIKE
JAY
BLAKE WILL WALK THROUGH EACH FORM; PLEASE MENTION, BLAKE, THAT THIS PRESENTATION IS NOT MEANT TO BE EASY TO SEE BUT THAT THE SAMPLES ARE AVAILABLE TO SEE ONLINE
BUYER BROKER SHOULD BE LAST THING; MIKE TALK ABOUT THE FORM ITSELF; THEN GARY WILL TALK ABOUT REAL LIFE CONVERSATIONS WITH BUYERS
BUYER BROKER SHOULD BE LAST THING; MIKE TALK ABOUT THE FORM ITSELF; THEN GARY WILL TALK ABOUT REAL LIFE CONVERSATIONS WITH BUYERS
JAY
This will be the main resource for all agents and brokers. We will continually update this page with new resources, and brokers will receive regular communication about updates that you can pass along to your agents.
What you see here on the screen is an example of the course calendar, which is sorted by date and location. Agents will need to contact individual course providers for more information.
MIKE
SARAH
JAY
Before delving into the live questions, please mention that this webinar is to address basic concerns and applications of the law. If attendees have specific, complex scenarios, they can e-mail them to Erika@VARealtor.com and we’ll put them into a queue for the website Q&A.