In this webinar, Jeff will cover the pros and cons of NerdWallet’s embedded research structure, their learnings on working with product designers and PMs, as well as the toolkit of techniques they have developed to maximize speed and insights.
4. Across All Platforms, At All Stages Of Development
Watch customers interact with:
DESKTOP SMARTPHONE TABLET
WEBSITES APPS &
PROGRAMS
PROTOTYPES &
WIREFRAMES
SURVEYS PHYSICAL
PRODUCTS
Anywhere people interact with your brand:
AT HOME AT A STORE ON THE GO
On any pla6orm or device:
#UTwebinar
5. 8
Jeff Gurr
Head of User Research, NerdWallet
Jeff Gurr works as the Head of User Research at NerdWallet. Prior to joining
NerdWallet, he worked in Global Development and Corporate Strategy for Disney and
at design consultancies, IDEO and Continuum. At NerdWallet, Jeff is focused on
infusing the product development process with user research and insights.
@jgurr
#UTwebinar
7. We talking to users
In 2016…
1200 300
usertesting.com tests
(not just usability –
generative and evaluative)
in-person or
phone sessions
20+
days with our
customers