Liam Dowd

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A strategic and analytic thinker, with first class communication skills and experience of leading and inspiring a team to achieve sound objectives. I head up the marketing efforts of two business intelligence companies; Ethical Corporation and Useful Social Media. Both provide critical analysis in their respective areas. Both brands boast Summit's that our widely recognised as the leading conferences in their sectors. I help develop and manage the overall brand strategy across all marketing channels. I'm tasked with testing new formats and ideas across our digital channels. I've been responsible for the testing and developing our new eCRM system that is to be rolled out to the wider F...

business intelligence social media strategy social media intelligence social media best practice social media for business social media report social media business strategy conferences marketing best practice business report customer service best practice customer service csr analysis csr sustainability analysis sustainability humanrights ftse4good ethics climate change csr intelligence sustainability trends csr trends marketing intelligence business marketing event customer-centricity strategic management briefing b2c analysis intelligence briefing b2b analysis #csmsf u-haul wholefoords #csmny corporate communication

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Liam Dowd

The Ethical Corporation Magazine - December 2001

State of Social Media USA Snapshot

Following Uncle Sam: National Social Media Marketing

Social Media for Customer Service Report 2013