The document discusses the Unisys Integrated Medical Device Management (IMDM) solution. IMDM allows healthcare organizations to (1) monitor and manage all medical devices from a single system, (2) simplify device recalls and maintenance, and (3) maintain compliance through embedded security and traceable workflows. IMDM incorporates device data and analytics to provide visibility into device performance and issues.

1. Drive Performance, Compliance and Security
for Medical Devices
Integrated Medical Device Management
Solution from Unisys
The Difficulty of Managing Medical Devices
On average only 60 to 80 percent of medical devices in healthcare
organizations are classified as “accessible”. Devices can be
lost, moved to unknown locations, or in disrepair. Devices out of
service for any reason represent lost revenue opportunities for
the business. This impacts productivity and the ability of providers
to give timely, quality care. There also exists the chance such
“missing” devices could be sold or traded on the grey market,
ending up in situations where medical personnel are relying on
equipment that has not been serviced or maintained. Grey market
trading, and its unfortunate consequences, can also end up
substantially impacting a manufacturer’s brand.
Monitoring the performance of medical devices, leveraging the
data generated by them and in turn using this to optimize their
performance is typically quite difficult. Device product recalls are
equally challenging, especially when they involve multiple countries,
languages, and regulations. In addition, the need to maintain
compliance - despite increasingly complex regulation and against
an increasingly complex network of devices – sometimes seems
insurmountable. In short, although critical to patient safety, medical
device management is multi-faceted and complex. Providers require
a solution that can address all of these important facets.
HIGHLIGHTS
Effective management of medical
devices is critical. Unisys IMDM
enables you to:
ƒƒ Monitor the performance of medical
devices from a common point of
contact
ƒƒ Simplify recalls and maintenance
ƒƒ Proactively manage medical devices
ƒƒ Maintain a compliance continuum
ƒƒ Counter the threat of cyberattacks

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A New Way to Manage Devices
The Integrated Medical Device Management solution from Unisys
monitors and manages all medical devices in an enterprise,
using one view and one source of medical device information.
The solution incorporates external and internal device data, to
provide a thorough view of specific device performance, device
alerts, and potential medical issues.
Within the IMDM environment, there is a single, integrated Help
Desk for both IT and medical device support. This expedites the
coordinated notification of clinical engineers, the dispatch of
service personnel, and part replacement processes. All of this
is built upon Unisys’ world class End User Services and Support
structure.
The Integrated Medical Device Management system enables
proactive management of medical device assets. If a device
needs to be fixed or replaced, the system facilitates rapid
response, including geo-location of the nearest skilled
technician, to get the situation resolved quickly, and ensure
patient safety. By incorporating Universal Device Identification
and active RFI tracking, each device can be easily and quickly
located, and recalls and maintenance activities become
more efficient and proactive. Plus, IMDM embedded analytics
improves the buying decision when devices do have to be
replaced.
With IMDM, device information is collected and stored – whether
they are within a single enterprise or scattered across the globe
– for assessment and analysis. Using integrated Unisys analytics
capabilities, IMDM enables efficient and adaptive performance
optimization and can head off unexpected downtime.
The Unisys Integrated Medical Device Management system
comes with Unisys’ integrated, traceable workflow, that in turn
allows technicians and service personnel to identify exactly from
which device data came from, when it was sent, and what action
was taken on it. This “compliance continuum” feature increases
reporting transparency, improves accuracy, and provides the
ability to scale as needed. It makes life much easier for those
tasked with providing compliance reporting and oversight.
Reports and other types of compliance data can be accessed
quickly, and there is no more scrambling to collect device
compliance information when faced with an unexpected audit.
Better Medical Device Management Security
“Medical device information” no longer simply refers to
information emanating from machines that pump blood, drip
saline, or inject insulin. This depiction now encompasses a
much wider world of devices and their associated data – from
apps running on personal phones to electronic medical records
to network enabled devices. Largely because personal health
information has become so valuable to the black market, this
exponentially growing set of devices represents and unusually
ripe target for hacktivists and cybercriminals.
Hacking insulin pumps to harm patients, gaining entry into
an IT system via a medical device or wearable, holding health
information records hostage until a ransom is paid – these
are just some of the cyberattacks happening in the medical
industry right now. The threat is real and the threat is big. The
consequences of such attacks can be devastating for patients,
healthcare institutions, and medical device manufacturers
alike. For example, the costs involved in recovering from a
cybercriminal gaining access to all the medical devices and
systems in a network, along with the subsequent violation of
patients’ trust and loss of reputation, make it imperative that
providers and medical device manufacturers secure their fleet of
devices at any cost.
With IMDM, which incorporates Unisys’ state of the art
security technologies, providers and manufacturers can build
a protective wall around their entire asset ecosystem. With
Unisys’ embedded, extensible security driven by Stealth, an
enterprise can simultaneously centralize its data and secure it.
This limits access to medical devices through the use of user
identities. This way, not just the medical devices and data, but
the patients who use these devices are also completely secure.
An enterprise can also microsegment its device protection by
tightening access around a device and its data, and enabling
the device manager to specify which devices and networks can
communicate with each other. In the case of Unisys Stealth®
,
the information is completely segmented at a permission-
based level, allowing communications only within communities
of interest. This ensures those who are not supposed to have
access, don’t.
Next Steps
To know more about how Unisys can help you manage your
medical devices assets across the globe efficiently, please visit
www.unisys.com/lifesciences