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Professionalism

  1. Professionalism
  2. What Does Professionalism Mean to You? Take a few minutes and write down your thoughts…as a definition or description.
  3. One Student’s Perception... Professionalism…in a word - it’s an attitude. Also, the way in which an individual conducts oneself in certain situations … the way you speak, the way you dress, the way you are organized, etc. It is setting standards and complying with them.
  4. Business Success is a Matter of Principle Values are the most effective way to differentiate an individual or organization. Professionalism is an attitude.
  5. Professionalism is Key to Career Success Professionals agree to organization- wide shared values Teamwork is a mandatory part of the organizational culture Focus on relationship building Trust is the glue that holds the organization together • Adapted from: David H. Maister (1997) True Professionalism, New York: The Free Press.
  6. Investing in Professionalism... Explore new technologies Ask for assignments Take charge of your own learning Enhance your communication skills Master people skills Use downtime to acquire knowledge Pursue work that builds your assets
  7. Professionalism in Teamwork... Take responsibility rather than making excuses or blaming each other Source: Adapted from Kathleen Ryan and Daniel Oestreich (1998), Driving Fear Out of the Workplace, 2nd edition, Jossey-Bass.
  8. Professionalism in Teamwork... Openly share information
  9. Professionalism in Teamwork... Collaborate on important issues
  10. Professionalism in Teamwork... Focus on a common purpose- don’t get sidetracked by details
  11. Professionalism in Teamwork... Value each other’s background
  12. Professionalism in Teamwork... Openly and respectfully voice concerns & criticisms
  13. Professionalism in Teamwork... Be positive about the team members and their work
  14. Abrasive and Abusive Conduct... Blaming, discrediting & discounting Threats Yelling & shouting Angry outbursts or loss of control Silence Glaring eye contact: “the look” Abruptness Snubbing or ignoring others Insults and put downs Ryan and Oestreich (1998)
  15. What is Individual Professionalism? An attitude Pride Responsibility Being a team player Honesty, trustworthiness, and loyalty Adapted: David H. Maister, True Professionalism. Openness to critique Care about people & goals Accountability Investment
  16. What is Professionalism as a Student? Enjoying the total experience Building your entire career Developing ‘ownership’ of your program Managing your time Accepting responsibility Having nonnegotiable values Personal enthusiasm & style
  17. Individual Professionalism Values... Tolerance Passion for excellence Team cooperation & leadership Competence Respect and trust
  18. Professionalism Issues in the Classroom... Proper language Tardiness & absenteeism Excessive talking Working on other assignments Keeping appointments Reading outside materials in class Sleeping in class Desiring special treatment Teamwork concerns
  19. Student-Professor Interaction... In teams of three, develop a set of criteria (for both students and faculty) for professional interaction in the classroom, office, team meetings, and informal situations.
  20. Questions & Discussion What is the relationship between professionalism & business success? How does professionalism relate to the culture of an organization? What are the long term benefits of professionalism to you, your team, and employers?
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