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Annual Report 2017

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Ubiwhere has just released Volume 1 of Annual Report 2017, a document that brings together the main events that marked the year, namely the inauguration of the new facilities, the Proef Group investment and the development of new projects and solutions.

Publicada em: Tecnologia
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Annual Report 2017

  1. 1. VOLUME 1 www.ubiwhere.com ANNUAL REPORT 2017
  3. 3. SEC- -TION 1.0Ubiwhere Ubiwhere4 5 AnnualReport2017 Ubiwhere Ubiwhere4 5 AnnualReport2017
  4. 4. MESSAGE FROM THE CEO 2017 was a great year, since it was the year in which we celebrated our 10th anniversary. As this is a very important mark we took some time to analyse all the goals we have achieved and all the lessons we learned on a daily basis in order to improve our performance. In 10 years we were able to establish strategically located offices in Aveiro, São João da Madeira, Coimbra, Porto and Lisboa. We also invested in creating solid and trustworthy relationships with customers that can only be built over time. Focussing on Smart Cities, Tailor-made, and Telecom and Future Internet sectors, we have come a long way and achieved remarkable and outstanding results that will, indeed, improve the life of the next generations. These projects lead us to believe that Ubiwhere is truly striving to make a difference. It must be said that this has only been possible due to the dedication of all the collaborators that have worked alongside us in the last 10 years and that have given their best in their field of expertise day after day. There is no doubt that their emphasis on working as a team, from developers to marketeers, designers and business developers, has made all the difference to reaching innovative answers. They are eager to develop, innovate, research, use their creativity and to improve. We believe that we are on the right track to creating wonderful solutions and to continue to grow solidly and successfully. Looking back, we are on the good path regarding the creation of innovative technological solutions in many areas. Our customers have proven to be very satisfied with our tailor-made projects in different sectors which has given us more motivation to develop a variety of products and services that best suit our customers’ expectations. We truly believe that this is the very great beginning of a wonderful journey and the best is yet to come. Thank you for being on this side. We hope you will be one with us. Best regards, Rui A. Costa We truly believe that this is the very great beginning of a wonderful journey and the best is yet to come. “ Ubiwhere Ubiwhere6 7 AnnualReport2017 Ubiwhere Ubiwhere6 7 AnnualReport2017
  5. 5. Ubiwhere was born in 2007. We started by being a group of focused professionals passionate about technology, internet, informatics and computers. We always wanted to work for futuristic realities and suit the future. We believed in meaningful days and we were sure that our work could contribute to a better tomorrow. So we started to think about ways to apply our knowledge, to put it at society’s disposal, and more than helping the everyday life, we wanted to assure the future of the generations that were yet to come. We tried to identify what was not so well in our city, and with that a new challenge arose - we set off on the smart cities journey. We actually started very small, but always aimed very high. Now we are a Portuguese Research and Development SME focused on Smart Cities, Telecommunications and Tailor- Made projects, working for and with all parts of the world and growing every day. We develop user-centered software solutions. Our main goal is to research and develop powerful solutions and to create valuable intellectual property internally and for our clients, in order to be an international reference in the sectors in which we operate. Regarding the Smart Cities sector, interoperability, Open Data and smart cloud- based services are vital. Our telecom and Future Internet also offers great variety, with areas like QoS (Quality of Service), Networking Convergence and Future Internet Services (NFVs). We also work with prestigious entities like SONAE, PT Inovação, and the National Government, among others. Besides this, Ubiwhere cooperates with leading national and international technology companies which value our partnership and recognize the company’s large-scale contribution to their creative and innovative projects. Our company maintains a long-life commitment to ensure the best practices in quality management, holding the ISO9001 and CMMI Level 3 Certifications. Our multi-faced team truly like to work with us. They are creative, innovative and have an entrepreneurial spirit. Every day our collaborators work to deliver the solutions that our clients need. They adapt very fast to all the changes, solve problems and are always ready to face s technology and businesses’ greatest challenges. This high quality is only UBIWHERE WHO WE ARE possible because we offer such a diversely talented team with experts from different but complementary fields. We rely on a dynamic, passionate and highly qualified team composed by Senior Executives, Researchers, Consultants, Project Managers, Designers, Marketing and Communication Managers, Programmers and Quality Assurance Technicians (more than 30 employees and more than 90% with Master Degree or higher). Looking towards the future, we will continue to follow our inspiring vision. The future demands that we be bold in our thinking – we will not succeed if we act on this as something ordinary .We must bear in mind that that the future holds remarkable development and challenges which require extraordinary and innovative solutions. Ubiwhere Ubiwhere8 9 AnnualReport2017 Ubiwhere Ubiwhere8 9 AnnualReport2017
  6. 6. 02 03 04 05 01AMBITION FOR GOALS Our ambition for goals leverages potential. We set targets and work every day to achieve them. Thus we challenge ourselves and strive to do more and better. Our goals are SMART- Specific, Measurable, Achievable, Results- focused and Time-bound. This allows us to achieve success faster and reach results that please the customer. RESPONSIBILITY We work so that our approach contributes to sustainable development by delivering economic, social and environmental benefits for all stakeholders. We like to be involved in society and we base our professional and personal relationships on principles of integrity, honesty, transparency, confidentiality and liability. We are respectful to our employees, customers, partners, suppliers, competitors and society. In fact respect is a keyword in our company. Social Responsibility is equally important to us. We are committed to following the best practices in Social Responsibility in order to make management in social, environmental and energy terms more effective and efficient. We believe we can promote a good working- place spirit and help society by having team building activities. By promoting a different day, our team has an opportunity to interact with each other while doing something to help the community. Besides that, we also believe that our core business has to do with a very honorable purpose, since we are putting technology at the future generation’s disposal and work on a daily basis to build an easier and more ecologically- friendly world for generations yet to come. INNOVATION & CREATIVITY IN CREATING VALUE Every day we work in order to have new and bright ideas, in order to provide the best offer to customers. Therefore, innovation and creativity are key values in our company. Our goal is to develop new, better and valuable products for our customers, and design the most advanced technology and intellectual property to create added value. To do so, we continuously try to use different tools and resources. Our workplace stimulates creativity and innovation, the essence and source of our strategy. SUSTAINABLE DEVELOPMENT We work towards making our growth inclusive, environmentally- friendly and sustainable. With a solid basis we will leverage our growth. This growth should contribute to a better tomorrow. We are working in line with the sustainable development goals from the UN and, with this, we are increasing the life quality of future generations. This thought has worked really well so far. We are proud of our achievements and we are growing in a solid and sustainable way. We want to continue and improve everyday with a long term view, always trying to find new and creative ways to improve tomorrow. RESPECT FOR THE ENVIRONMENT At Ubiwhere we are very aware of the importance of the environment and the threats that technology and industry may pose if these issues are left unconsidered. We believe our job has great impact on this aspect. We want to provide great conditions for our employees without harming the environment. We ensure a safe and healthy environment where our ecological footprint is minimized. To do so, we try to reduce the amount of energy and water as much as possible, our waste materials are recycled and cleaning components are as environmentally friendly as possible. Moreover, we distribute our software electronically, we try to print the least we can, and opt for digital files, emails, phone and conference calls. We also try to perform our business electronically, using web-based product demonstration and we take pride and appreciate the green spaces in our premises. We aim to review our environmental policy at least on an annual basis to improve our performance and quality. UBIWHERE’S VALUES REPRESENT THE PRINCIPLES THAT GUIDE ITS ACTIVITY AND RELATIONSHIP WITH ALL ITS PARTNERS, CLIENTS AND EMPLOYEES Ubiwhere Ubiwhere10 11 AnnualReport2017 Ubiwhere Ubiwhere10 11 AnnualReport2017
  7. 7. NEW OFFICE Clean, minimalist and sunny are the words that most define Ubiwhere’s new offices. Inaugurated in October 2017, the new Headquarters and R&D Center are brand new and full of light. We are very proud of our new home, that we believe that has brought a new energy and a more welcoming workplace environment. The new premises, with a simple and open space design, ease the communication between each department and among the different departments. Our new office has proven to bring more energy and motivation to the company. It’s a cozy and energetic place that promotes creativity and where people like to be and work. In the city center of Aveiro, right next to the train station, the University of Aveiro and our main partners, our new space has certainly refreshed our team, our business, our future. It certainly was a remarkable and memorable day where we were able to share some quality time with great people and celebrate our success. Ubiwhere is proud to have inaugurated the Headquarters and R&D Center. We are very happy with our premises that are brand new and full of light. The simple and open space design has brought a lighter and more welcoming workplace environment. It has made it easier to share knowledge and work as a team with people who have expertise in different areas. Our new office has proven to bring more energy and motivation to the company. The new premises ease the communication between each department and among the different departments. It promotes creativity and a good environment between colleagues. It’s a cozy and energetic place where people like to be and work, with great conditions. The space, in the city center, is simple, has a lot of light, meeting rooms and has certainly refreshed our team with brightness and joy. Ubiwhere Ubiwhere12 13 AnnualReport2017 Ubiwhere Ubiwhere12 13 AnnualReport2017
  8. 8. On October 12, Ubiwhere opened the doors of its new home, where the New Offices’ Official Inauguration and to its first Open Day occurred. In a ceremony chaired by the European Commissioner Carlos Moedas, hundreds of people were present, including employees, clients, partners and friends, highlighting the presence of the Mayor of Aveiro, Eng. Ribau Esteves; the Rector of the University of Aveiro, Professor Manuel Assunção and Professor Ana Abrunhosa, President of CCDR-C. In the year of the celebration of its 10th Anniversary, the technology company focused on smart cities and telecommunications inaugurated its Headquarters and R&I Center. In addition to the inaugural ceremony, Ubiwhere presented, on its first Open Day, OFFICIAL INAUGURATION & BUSINESS GALA DINNER some of its main R&I projects and solutions in the areas in which it operates. At the same time, the PROEF Group and EFACEC also presented the 20M€ “New Ideas” Fund, to invest in the smart cities, telecommunications and energy sectors. It certainly was a remarkable and memorable day where we were able to share some quality time with great people and celebrate our success. Finished the Official Inauguration and Open Day, Ubiwhere had also a Business Gala Dinner with some of its main clients and partners. This was an event where we can be closer to the persons that contribute towards to our progress and success, sharing our past and talking about a promising future together. For Ubiwhere, this was a day that will be in our memories for long days. Ubiwhere Ubiwhere14 15 AnnualReport2017 Ubiwhere Ubiwhere14 15 AnnualReport2017
  9. 9. EVENTS 2017 Ubiwhere was present in 45 events Ubiwhere Ubiwhere16 17 AnnualReport2017 Ubiwhere Ubiwhere16 17 AnnualReport2017
  10. 10. EVENTS SYNCHRONICITY Kick-Off Meeting @ Brussels OASC - Connected Smart Cities Conference @ Brussels EMBERS Plenary Meeting @ Lyon SHIELD - Architecture Meeting @ Torino symbIoTe Plenary Meeting @ Barcelona SELFNET F2F MEETING @ Porto MWC 2017 @ Barcelona FIWARE Open Day @ Brussels SONATA F2F Meeting @ Paderborn SmartSDK Meeting @ Brussels Smart IoT London @ London SYNCHRONICITY Technical Meeting @ Brussels IoT Week @ Geneva SYNCHRONICITY Meeting @ Geneva Zoom Smart Cities @Lisbon EUCNC @ Oulu IoT World Europe @ London EMBERS Plenary @ Paris FLEX Final Review @ Brussels 5GCITY Kick-Off Meeting @ Barcelona Smart Cities Connect Conference & Expo @Austin NGI Forum @ Brussels Net Futures @Brussels SELECT for Cities Evaluation F2F meeting @ Copenhagen GCTC Expo @ Washington DC Smart Cities Innovation Summit Asia (SEOUC) @ Goyang City NGI Forum @ Barcelona SELFNET Y2 Review @ Israel SHIELD F2F MEETING @ Bristol SONATA F2F Meeting @ Ghent IoT Solutions World Congress @ Barcelona TECHDAYS Aveiro @ Aveiro 5GCity F2F Meeting @ Barcelona Smart City Expo World Congress @ Barcelona EMBERS Remote Review and Plenary Meeting @ Aveiro Parkex & Traffex @ Birmingham Smart Island World Congress @ Mallorca symbIoTe Plenary Meeting @ Pisa SONATA F2F Meeting @ Paris Automobile Barcelona & Connected Hub @ Barcelona Smart Funchal Cities & Tourism Summit @ Funchal TM Forum Live! @ Nice SELFNET F2F MEETING @ Múrcia SHIELD F2F MEETING @ Barcelona 2nd FIWARE Summit @ Utrecht JAN FEB/MAR APR MAY JUN/JUL DEZ AUG SEP OUT NOV Ubiwhere Ubiwhere18 19 AnnualReport2017 Ubiwhere Ubiwhere18 19 AnnualReport2017
  11. 11. PROEF GROUP INVESTMENT Proef Group acquired 20% of Ubiwhere’s capital, thus consolidating strategic partnership between both companies. The common vision is now enriched by the complementary valences of each company, thus giving response to the new challenges that the market brings. Focused on Research and Innovation of software-based solutions in the areas of Smart Cities, Telecommunications and Internet of the Future, Ubiwhere takes a significant step in its history with the integration in Proef Group. The know- how of this technological company, allied to the business ecosystem and the strong international presence of the Proef Group, potentiates the creation of competitive synergies and differentials in the various sectors in its activity is carried out. In highly demanding and competitive markets, this new partnership arises in the scope of Proef Group’s bet in key areas such as, IT and telecommunications, in order to maximize the offer of integrated solutions to its clients, reinforcing the degree of differentiation, innovation, quality and rigour. The establishment of these partnerships represents new business opportunities, which envisage a future full of common demanding challenges. Both companies are now highly focused in creating new solutions that solves the demanding challenges which the new technologies and new business models have boosted. ABOUT PROEF The Proef Group aligns its activity in four business areas - Proef Engineering, Proef Partners, Proef Renewables, and Proef Industries & Services. From global solutions in the areas of telecommunications and electricity, IT, renewable energy, and energy efficiency, as well as insurance and equipment rental, the Group invests in products and services that guarantee its customers a high degree of quality, differentiation, and innovation. The Proef Group is composed by more than 25 companies and is currently present in 11 countries, with an overall figure of 1,500 employees. Ubiwhere Ubiwhere20 21 AnnualReport2017 Ubiwhere Ubiwhere20 21 AnnualReport2017
  12. 12. ORGANOGRAM Ubiwhere Ubiwhere22 23 AnnualReport2017 Ubiwhere Ubiwhere22 23 AnnualReport2017
  13. 13. Our company has consolidate and become solid since September, 2007. Choosing where to establish ourselves meant strategic thinking. We wanted to be in technological places and align that with a strong entrepreneurial spirit. Therefore our offices are located in Aveiro, Coimbra, Porto, Lisboa, Cologne and Paris. These places are close to prestigious universities that are well-known all over the world and where reputed international companies are located. We believe we have the best expertise working alongside with us and that we are surrounded by a great environment full of life and energy, with creative and dedicated people who want to succeed and give their best every day. WHERE WE ARE 01 AVEIRO 02 COIMBRA 03 PORTO 04 LISBOA 05 COLOGNE 06 PARIS 01 02 04 05 06 03 Ubiwhere Ubiwhere24 25 AnnualReport2017 Ubiwhere Ubiwhere24 25 AnnualReport2017
  14. 14. AVEIRO Our headquarters have been in Aveiro since our beginning in September, 2007. We believe that Aveiro is the ideal place for our headquarters. In fact, the city is well known in the technological field, and has many opportunities to explore. In Aveiro we can find institutions such as the Institute of Telecommunications of Aveiro pole, the headquarters of PT Inovação SA and Nokia Siemens Networks pole. It is also a great place to establish good and long lasting strategic partnerships and synergies. We like to stay in touch with talents from the university and work alongside with motivated people with entrepreneurial spirit. In this way, the support of the Unit of Technology Transfer from University of Aveiro and the University of Aveiro Business Incubator (IEUA) was very important. COIMBRA We have had an office in Coimbra since 2013. Our office is in Instituto Pedro Nunes (IPN), an institution that, in 2010 was awarded the best business incubator in the world. This was important while choosing the location of the office. Another important aspect had to do with the proximity to the University of Coimbra and its transfer of technology. We believe in the potential of motivated students and in young and outstanding talent. Coimbra is also close to some of our good partners. The industrial pole was also important while making our decision. In 2016, with the entrance of new elements in the team, we also increased our offices in IPN. This office is focused on developing and providing the best solutions and works directly with our headquarters and R&D Center, in Aveiro. PORTO Since we belong to Proef Group, we also have the opportunity to share their offices, in Porto and Lisboa. Situated on the slopes of the Douro River, the city of Porto has become a technological reference worldwide. The quality of human resources trained at the University of Porto, the innovation ecosystem, with particular emphasis on the role of UPTEC, and the positioning of the city as a launching platform for other markets add three factors of attractiveness to national and international stakeholders. A unique combination of people, services and business environment of Porto is a great competitive advantage. LISBOA Lisbon is turning into the technological capital of Europe and has become a major center for innovation and technology, for the scientific capacity, and for the entire business environment it holds. The city has an increasingly rich and complete business network with the installation of many technology companies, which join companies that have a strong presence in the city or that are in the process of strengthening their operations such as IBM, Vodafone, Portugal Telecom, Microsoft, among others. PARIS (EU PRESENCE) Besides being the French capital, Paris is the economic and commercial capital of France, where Stock Exchange and finance businesses are concentrated. COLOGNE (EU PRESENCE) With about seventy thousand students, Cologne is considered one of Germany’s largest cultural, tourist and economic centers. 01 02 03 04 05 06 Ubiwhere Ubiwhere26 27 AnnualReport2017 Ubiwhere Ubiwhere26 27 AnnualReport2017
  15. 15. SECTION 1.1 TELECOM AND FUTURE INTERNET Everyday we work in order to develop new ideas, new products and services that will contribute to a better and sustainable tomorrow. Focused on solving problems that affect society on a daily basis, we imagine, explore and create innovative tools for changing environments. We truly believe that our work is important and necessary. As we all know, the telecommunications industry is always changing. New improvements are found and interesting opportunities are raised for service providers. With our focus always on the customer’s and society needs, our portfolio includes a wide variety of products, services and SaaS for the Telecom and Future Internet areas. Our outstanding results can be happily seen all over the world in Africa and Europe, from Brazil to the Asia-Pacific. Ubiwhere Ubiwhere28 29 AnnualReport2017 Ubiwhere Ubiwhere28 29 AnnualReport2017
  16. 16. SELFNET - H2020 CO-FUNDED: The proposed SELFNET project will design and implement an autonomic network management framework to achieve self organizing capabilities in managing network infrastructures by automatically detecting and mitigating a range of common network problems that are currently still being manually addressed by network operators, thereby significantly reducing operational costs and improving user experience. SELFNET explores a smart integration of state-of-the-art technologies in Software-Defined Networks (SDN), Network Function Virtualization (NFV), Self-Organizing Networks (SON), Cloud computing, Artificial intelligence, Quality of Experience (QoE) and Next- generation networking to provide a novel intelligent network management framework that is capable of assisting network operators in key management tasks: automated network monitoring by the automatic deployment of NFV applications to facilitate system-wide awareness of Health of Network metrics to have more direct and precise knowledge about the real status of the network; autonomic network maintenance by defining high-level tactical measures and enabling autonomic corrective and preventive actions against existing or potential network problems. SELFNET is driven by use cases designed to address major network management problems including Self-protection capabilities against distributed cyber-attacks, Self-healing capabilities against network failures, and Self-optimization to dynamically improve the performance of the network and the QoE of the users. SELFNET is designed within this economic and business context to substantially reduce operational costs of network operators by automating a significant number of current labour-intensive network management tasks. Therefore, SELFNET directly addresses the Strand Network Management challenge highlighted by the EC. Ubiwhere Ubiwhere30 31 AnnualReport2017 Ubiwhere Ubiwhere30 31 AnnualReport2017
  17. 17. UMETER Customer Self-care and Administration Web platform: Access profiles - we can outline differential profiles of users; User connection history - KPI; Comparison - between customers’ Internet connections and equivalent ISP services in their area; Proprietary mechanism to identify the uniqueness of an Internet access; Statistical reports; Available in different ways - The app is available whether for desktop (Windows, MAC OS and Linux) or for mobile devices (Android and iOS). Measure of the following network indicators: Latency, jitter (packet delay variation) and pack loss; Download/upload speed; Net neutrality; Traffic shaping; Web page access and load time. This is a Quality of Service (QoS) measurement System for internet access provided by an ISP in a region or country. On the one hand, users can compare their aggregated results with the ones from the street, city or country (because we are offering crowdsourcing data) and with this, they can analyse the quality they are actually having. On the other hand, telecom’s regulators can evaluate the quality of service that the ISP is proving which foments competitiveness in the internet area and contributes to an increase of quality of the service. CO-FUNDED: NET.MEDE PRO This platform monitors the quality of service for the internet access that an ISP provides in a region or country but it does this based on a system of open participation which is able to extract metrics based on a set of tests performed by the end-users in residential environments. The platform gives customers what we think they want, the possibility to evaluate in a simple, safe and accurate way, a set of technical parameters related to the service provided by the end-user ISP. So customers get to know the real speed of internet connection in their PC, smartphones or tablets. They can also check their history of conducted tests and then they can analyse if the operator is really providing the accorded internet speed by comparing the agreed speed with the obtained results. With this, the NET.mede Pro ensures that companies provide services that fulfil at least the minimal requirements in terms of quality and monitoring of signal. Moreover, it promotes increasingly better levels of internet quality and stimulates competitiveness among internet providers. Ubiwhere Ubiwhere32 33 AnnualReport2017 Ubiwhere Ubiwhere32 33 AnnualReport2017
  18. 18. SONATA - H2020 (Service Programming and Orchestration for Virtualized Software Networks Project) We believe we are working for the next generation of communication network and services. This is an open source project, so we think that the sharing of information will lead us to achieve better results. In this line of thought, this EU-funded project, which now has 2 years (began in July, 2015), counts with the help of extremely qualified people. 15 partners from all sorts of expertise - telecom operators, manufactures, system integrators, service providers, SME developers, research and academic institutes (such as ATOS Spain SA, Telefónica Investigación y Desarrollo S.A.U., PT Inovação e Sistemas SA, British Telecom PLC, NEC Europe Ltd, iMinds VZW, Thales Communications and Security SAS, and many other renowned companies in Europe) - give their best every day to achieve flexible programmability of 5G network, a revolution that is becoming a reality. The project is trying to give an adequate answer to some complex challenges regarding the development and deployment of the complex services envisioned for 5G networks and empowered by the SDN (Software Defined Networking) and NFV (Network Function Virtualization) technologies. SONATA is focused on virtualized function networks. The intention is to enable both the telecom operators and the vendors to do flexible programmability of the networks and help to deploy and orchestrate new services in the network. So it targets both the flexible programmability of software networks and the optimization of their deployments. The project will support network function chaining and orchestration, make service platforms modular and easier to customize to the needs of different service providers, and introduce a specialized DevOps model for supporting developers. The project has 3 mains goals: 1. Provide an NAV enabled SDK; 2. Monitor what is going on in the infrastructure; 3. Support and extend the DevOps models. Regarding the first listed goal, we aim to provide developers with a set of tools and, with this, to ease their work. By doing so, they will be able to create and edit a network service and even test it, whether it is in a local environment or in an emulator. So, it will be possible to create a package of this network service. We will also have a service platform. This platform will be responsible for the deployment of this network service. The platform will have an open manual framework that is modular. This is great because it will allow us to have control of the placement, of the execution and of the life cycle of different BNF. With this we will be able to achieve a remarkable goal and to monitor everything that is happening in the infrastructure. Going a bit further we can also think about our third, and very important goal. This will allow us to support and extend the DevOps models. With this project we are considering both parts - developers and the operational people. From our point of view, this holistic view is important. We believe that this is a way to help society. Whether you are a common citizen, an IT expert or a business person SONATA team is working in order to help you: Reduce time-to-market of networked services: The time between development and deployment of the network service will be reduced, so is possible because SONATA streamlines development with abstract programming models, SDK and a DevOps model that integrates operators, manufacturers and third-party developers; Reduce the entry barrier for third-party developers: - Integrate their developments in bigger network services; Optimize resources and reduce costs of service deployment and operation: SONATA orchestrates complex services to connectivity, computing and storage resources, and automatically re-configures running services; Accelerate industry adoption of software networks: SONATA supports the full service lifecycle: development, testing, orchestration, deployment, management and operations, and will define a roadmap for uptake of its results towards stakeholders’ larger transition to SDN/NFV.CO-FUNDED: Ubiwhere Ubiwhere34 35 AnnualReport2017 Ubiwhere Ubiwhere34 35 AnnualReport2017
  19. 19. We want to develop a real time radio electric spectrum monitoring system which is able to monitor 90% of wireless communications. The aim of this project is to build a low cost probe which is able to measure the broadest band possible, including bands from 30MHz to 6GHz (UHF and micro-waves). The probe should be capable of being seamlessly integrated into a mechanical structure that ensures easy installation in both urban and rural environments with concerns about its visual impact as well as vandalism. This is a R&D co-funded project that counts with Ubiwhere, Wavecom and IT - Institute of Telecommunication. Together, the three companies form a consortium and each one gives their contribution in their area of expertise. Ubiwhere is the main responsible team for the specification, development and testing of Widemonitor’s central service solution both backend and frontend components. The idea of this project is to develop a cloud based centralized system that gathers measurements from probes and provides an extensive set of statistics, graphs and reports. From the centralized system, authorized users are able to configure all probes without having to physically visit each probe’s location. It will allow: - High availability; - Data exportation; - Complex event processing features; - Permission management; - Quality of signal features; - Probe configuration; - Probe provisioning. We identified that there was a need for higher spatial resolution in the spectral monitoring. The area of coverage at high frequencies are communications. They are making increasing spectral reuse and channel with a high density of radio transmitters. This means that any monitoring system makes available spectrum probes, installed in large quantities, in a tight space matrix. While this happens system costs (prices per probe) are compatible with the budgets of regulatory and supervisory bodies. The measurements that are collected are then stored stored in a centralized, multi-tenant with high availability and able to handle high volumes of statistical data, enabling: sorting, searching, graphs, statistics and alerts. The regulator must have an effective intelligence on the collected data. WIDEMONITOR It is important that these parameters and measurements collected are easy, economic and safe, using the internet and ensuring the security of data sent. On the other hand, the operational management of remote devices, for support and maintenance has to be simple and fluid because we are doing this for people. We also want the measurement bandwidth to be as broad as possible. We are working so it covers bands from 30 MHz to 6GHz (UHF and microwave), more relevant in wireless emissions. Moreover, it should also allow people to monitor network with high spatial resolution. This allows one to identify and measure emissions that mitigate a lot from distance, preventing its monitoring of otherwise than in proximity. Another important aspect is that the probes are easy to install in several scenarios: urban, semi-urban or rural, a logic of monolithic installation, not dependent on the existence of utility power distribution and characteristics that minimise vandalism or theft. CO-FUNDED: Ubiwhere Ubiwhere36 37 AnnualReport2017 Ubiwhere Ubiwhere36 37 AnnualReport2017
  20. 20. The world faced some huge developments and our digital footprint is becoming bigger and bigger everyday. It is now possible to find out a lot about people’s personal life, track them, know what they like, where they live, their secret passwords, information about their families and even more personal details. People are losing the private part of their “personal” lives and becoming a file stored somewhere they don’t even dream about. The data that is stolen isn’t always related to people but also about companies. Of course, money continues to have major importance in the world. In fact, only by analysing the US case, companies suffer annual losses of more than 525 million US dollars due to cyber crime. One can steal thousands of dollars without even leaving the bed. It is known that cybercrime is a threat that aims to reach not only the economy but also society all over the world. We ought to ensure that safeness and security of services, infrastructures, information (among which we can find personal and sensitive data) and, most of all, of people is guaranteed. Therefore, cybercrime is the core concern of this project. This European R&D project, co-funded by SHIELD - H2020 EC under GA 700199, counts with the help of the most competent professionals from the consortium of 12 focused companies from a wide variety of countries. These companies realised that there was a lack of open-source tools for cyber security, leveraging massive analytics capabilities. Moreover, a huge momentum of open technologies for big data was becoming a reality. Expensive and specialized hardware for information security (high CAPEX) was also required and the emergence of “security as-a-service” paradigm, based on cloud and NFV led to the need of a specialized team. SHIELD arised on the huge momentum of Network Functions Virtualisation (NFV), as currently standardised by ETSI, in order to virtualise security appliances into virtual Network Security Functions (vNSFs), to be instantiated within the network infrastructure using NFV technologies and concepts, effectively monitoring and filtering network traffic in a distributed manner. SHIELD’s team had trusted computing skills, and ability to deal with big data analysis and network functions virtualization. So the consortium emerged with the idea of presenting to the world security as a service and based on network functions virtualization. SHIELD project proposes an universal solution for dynamically establishing and deploying virtual security infrastructures into ISP and corporate networks. These virtualized network security functions (vNSFs) are instantiated within the network infrastructure in order to effectively monitor and filter network traffic in a distributed manner. This was, SHIELD believes to be protecting citizens from people who even dare to try to threat them. CO-FUNDED: Ubiwhere Ubiwhere38 39 AnnualReport2017 Ubiwhere Ubiwhere38 39 AnnualReport2017
  21. 21. The world faced some changes and we can see many differences when compared with the early 90’s. Introduced in the 1980’s, the world faced an interesting and brand-new reality - the existence of wireless telephone technology, mobile communications. The first generation (1G) was able to make voice calls in one country. The 1G network used analog signal and had access to speed up to 2.4kbps. It was a revolution to the world. But evolution continued and the second generation was able to send text messages between two cellular devices. The third generation was thrilled with the introduction of a new function on their mobiles - people were now able to do much more than just make phone calls or text, they could browse the internet! The fourth generation was able to do all of that but, on top of this, people could also download and upload large video files without any problems. We want to continue to amaze the world and overcome their expectations. The fifth generation of wireless/mobile internet will be astonished with all the news this change represents. Texting or making phone calls (even if we are talking about video calls) is not the 5G CITY Process data close to where they are collected and minimize processing latency Offload gigabytes of network traffic from the core network Keep sensitive data inside the network itself This will facilitate a cloud-like 5G infrastructure able to support rapid, dynamic, and customisable deployment and operation of virtualized network functions (VNFs) and services, or network apps composed of those virtualized elements. A municipality will host thousands of 5G Small Cells with processing and storage capabilities and it will become itself a giant distributed cloud infrastructure, which can be seen as an open environment for service deployment. We do know we will have to face some harsh technical challenges but for that purpose we know we can count on the help of extremely competent and focused people from over 18 companies. Our goal is to maximize the ROI (return on investment) for the entire market chain. We will build and deploy a common and multi-tenant distributed cloud and radio platform for 5G neutral hosts (open access). Such collaborative effort will allow for greater synergy between telecommunication and infrastructure providers, SMEs and also municipalities, maximizing the return on investment. With its strong NFV and MEC expertise, Ubiwhere will co-design, develop and deploy the needed infrastructure and platform to showcase the technology across three different use cases deployed in Barcelona, Bristol and Lucca. main use of phones anymore. This is something that people take for granted. Customers are more demanding and they aren’t willing to wait more than 40 seconds to get the information they need. So 5G will be a revolution in that it will allow a great increase of internet speed. People will be able to download and upload ultra HD and 3D videos. This change will also allow thousands of internet-connected devices to enter to our daily world. One will be able to upgrade data connection from a garden hose to a fire hose. The difference will be astonishing. 5G City project aims to design, develop, deploy and demonstrate, in operational conditions, a distributed cloud and radio platform for municipalities and infrastructure owners acting as 5G neutral hosts. One of the paradigms that we are focused on is called edge computing. We believe that this demands extension of cloud architectures all the way to the edge of the network, close to the devices that produce and act on data. By doing so, people will be able to: CO-FUNDED: This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 761508. Ubiwhere Ubiwhere40 41 AnnualReport2017 Ubiwhere Ubiwhere40 41 AnnualReport2017
  22. 22. This project is focused on maritime communications. We realized it was important to serve communities who operate in a sea environment (e.g. fisherman, sea shipping recreational craft and national marinas) with reliable and broadband connections. The digital inclusion of maritime communities is also an important aspect and can be leveraged if we try to converge with land communications. Therefore, with the support of INESCTEC, Wavecom, Centro de Investigação Naval, Compete 2020 and the European Union, we believe that this project will allow: MARECOM New MIMO communication architecture, which will take into account, specific configurations of multiple antennas adequated to the propagation of radio in the marine environment; Design and implementation of multi-band MIMO antennas, which allows the definition of a radiation diagram, adequate to the requirements of the marine environment; Development of a new access protocol adapted to these environments, foressing the sea wave movements and the maritime radio propagation conditions, in order to ensure wireless and reliable connections with high availability; Development of a new routing protocol, that allows the creation of multi- hop networks formed by fixed or mobile platforms (e.g. offshore wind generators and vessels), for a wider reach, availability and extension of the terrestrial networks; Development of applications to support the activity of maritime communities - e.g. fisherman and navy. With this, we will be able to provide maritime communications with high availability, broadband and with a low cost. CO-FUNDED: Ubiwhere Ubiwhere42 43 AnnualReport2017 Ubiwhere Ubiwhere42 43 AnnualReport2017
  23. 23. SECTION 1.2 SMART CITIES As time goes by, the population is growing and the percentage of urban population is rising. In fact, cities use up to 80% of the world’s resources while occupying only 2% of the global territory. This is boosting several problems such as the difficulty on planning and managing this fast and forced urbanization, facing these scary climate changes, the lack of drinkable water, the extreme droughts and floods, and even the increasingly higher stress levels of citizens on their daily basis. As fancy as it may seem, the smart cities movement is not a luxury and not only addressed to main cities with a lot of money and population. It is about providing people with the best solutions for their daily life problems, it is about involving regular people from regular jobs and trying to understand the problems of each single one of them and provide the best solutions. It is about sustainability, it is about ensuring that we can wake up to a (better) tomorrow. We need to try to consider both parts - people’s goals and the effects these life changes have on the planet and in their lives. While thinking about smart cities, we can consider a wide variety of areas. Our company is giving its contribution by focusing on mobility, tourism, energy and efficient resource management. Ubiwhere Ubiwhere44 45 AnnualReport2017 Ubiwhere Ubiwhere44 45 AnnualReport2017
  24. 24. EMBERS (Enabling a Mobility Back-End as a Robust Service) EMBERS is an european co-funded R&D project that counts with extremely qualified experts from Ubiwhere, UPMC (Université Pierre and Marie Curie), Inria, Fraunhofer, FOKUS and Technische Universität Berlin. The plan intends to Enable a Mobility Back-End Robust Service interoperable via Open APIs using interfaces compliant to oneM2M, ETSI M2M, FIWARE NGSI and OMA LWM2M. EMBERS will bring to market a back-end for smart city mobility that is developed by a European small enterprise based upon its smart parking and smart traffic management products that two municipalities in Portugal currently deploy. The Mobility Back-end as a Service (MBaaS) replaces such all-in-one systems, in which a municipality purchases the full set of components from a single vendor. Instead, the city manager can purchase best- of-breed devices and apps developed by third parties, with the only constraint being that they interoperate with the back-end via a free, open, smart city mobility API. This domain-specific API lowers barriers to entry for app and device developers, making it easier for innovative SMEs to enter the market. Furthermore, the EMBERS will offer to firms, start-ups and freelancers the tools they need to build their business. It will provide open interfaces and simple SDKs ready to use, such as: TRAFFIC EMBERS will give you access to real-time information about the vehicles travelling the streets of your city through open M2M interfaces; PARKING EMBERS won’t let you waste time assembling a server for real-time parking events, since it provides you with standardized interfaces on Mobility data; ROUTING EMBERS will allow you to benefit from an intelligent and reliable engine that offers you the best path, based on the vehicle attributes, street properties and road events; ENVIRONMENT EMBERS will provide you access to free libraries and SDKs that allow you to readily obtain air quality measurements from your city in your new application. This project is headed to its third promising year. API is offered via a variety of generic interfaces, including oneM2M, SmartM2M, OMA LwM2M, and FIWARE NGSI. EMBERS thus clears the way for developers and to municipalities that have adopted any one of these potential emerging machine-to-machine (M2M) communication standards. Beyond its primary goal of bringing the MBaaS to market, EMBERS will stimulate development of an entire ecosystem around the MBaaS smart city mobility API. Separating out the back-end from the other components will, however, require rigorous testing. EMBERS will experiment with the system on two testbeds that are part of the FIRE+ OneLab facility: the FUSECO Playground, for M2M communications, and FIT IoT-LAB, for wireless sensor devices. EMBERS will host a hackathon and an app challenge to bring in third party developers. The project will also include three demonstrators by third parties via an open call. These activities will contribute back to FIRE+ by demonstrating successful experimentation by SMEs developing close-to-market products. The project will also conduct real world pilots in two or more cities as a final step in bringing the MBaaS to market. CO-FUNDED: Ubiwhere Ubiwhere46 47 AnnualReport2017 Ubiwhere Ubiwhere46 47 AnnualReport2017
  25. 25. SMART WATER CONSUMPTION APP The Smart Water Consumption App is a free mobile app that allows people to manage their water usage and costs. With this app families can track their water counters, get tips to use the water in a more conscious way and understand where they are spending water. In this way, families can use the app for monthly matters (water counters communication), increasing efficiency regarding water usage. Moreover, users can have access to the different components in their supplied water. Besides this, the app has a backoffice, which is very important since it allows user management. In fact, this backoffice provides KPIs with water consumption, metrics and stats about water quality, alerts about leeks and anomalies, it has a push notifications and communication section, content management and notifications regarding water management. It gives an important overview and prediction of water supply and improves water supply efficiency. Also, it is a decision helper, provides a fast response to water supply infrastructures and assures a better assets management. It permits one to integrate existing management platforms. Since it has been developed in a modularity manner, changes can be made and the solution can be adapted to specific needs. The main goal of the Smart Water Consumption App is to help customers to make efficient water consumption and its key features are: ANALYTICS Analysis of the water consumption evolution/ dashboard with daily water consumption (and the average); ALERTS Water leakage alerts; COMPARISONS Family consumptions’ comparisons with average consumption of their region; SAVING TIPS Tips for water consumption reduction; WATER QUALITY Drinking water quality and bathing water quality. Ubiwhere Ubiwhere48 49 AnnualReport2017 Ubiwhere Ubiwhere48 49 AnnualReport2017
  26. 26. SYMBIOTE - H2020 We live in a more connected world. Smart networked devices are a very important help. For some this is even considered a basic need, as every day new apps emerge. People use them in many situations, from leisure to work, from day to day decisions to the longer term ones. The world is more and more connected and thousands of apps, focused on different purposes, can be found. However, in order to be able to have access to all of this, customers need a wide variety of apps. The current IoT ecosystem is fragmented: the series of vertical solutions that exist today and that integrate connected objects within local environments and using purpose-specific implementations, also connect smart spaces with a back-end cloud hosting dedicated often to proprietary software components. Creating a platform that adapts to the needs and places where customers are, where changing smart environments doesn’t imply using different apps and where safety and transparency is assured while using the resources across various IoT domains seems a good and important idea. Since this is a big and wide challenge, the European Union gave an incentive and gathered 14 companies, including Ubiwhere, which formed a consortium, with experts from a wide variety of fields to work in the so called “symbloTe project” (symbiosis of smart objects across IoT environments). This is an european co-funded R&D project. Ubiwhere’s contribution has been mainly focused on the Smart Mobility & Ecological Urban Routing, since we proudly are the leaders on the topic. The goal of this project is to help solve the issue of transport inefficiency and poor air quality that many European cities have. symbloTe’s primary target group are SMEs. The idea is to create a platform - only one - that would be capable of adapting itself to the smart environment, providing a faster and easier way of showing information and, above all, more organized and wider range of offers. The platform should be able to interact with nearby IoT platforms and develop cross-domain applications for third-party IoT platforms. symbloTe intends to providing a “unified view” on various platforms and their resources, so that platform resources are transparent to application designers and developers. In addition, symbIoTe also implements IoT platform federations so that they can securely interoperate, collaborate, share resources and support the migration of smart objects between various IoT domains and platforms. For this to be possible, symbIoTe will design and implement an Open Source mediation prototype. symbloTe opens up the potential for innovative business models that are incrementally deployable. Plus, it removes the strict separation between IoT islands to create an environment which has significant impact on the market, is attractive for a heterogeneous user group, matches the dynamicity of modern life and is helpful for various business, home and public infrastructure use cases. This project is now headed towards its third and last year and we believe it will have a very satisfying result. CO-FUNDED: Ubiwhere Ubiwhere50 51 AnnualReport2017 Ubiwhere Ubiwhere50 51 AnnualReport2017
  27. 27. Europe and Mexico, working side by side towards the same goal, this is what Smart SDK intends to encourage. The goal is to create a sustainable and long-lasting FIWARE ecosystem where we can identify and leverage successful FIWARE outcomes in Europe and build reference standards for common challenges. SmartSDK aims at creating a sustainable FIWARE ecosystem between Europe and Mexico by leveraging on existing FIWARE outcomes and building reference standards for common challenges. The idea is to identify successful FIWARE applications deployed in Europe. After doing so, the project should be able to establish a set of FIWARE-based reference service architectures and reference data model to support the agile development of smart solutions for sustainability challenges. In this perspective, SmartSDK will adopt existing Open Standards and Open Source solutions, leveraging on results of European and Mexican initiatives based on FIWARE. By creating a reference Software Development Kit (SDK) the project will cultivate a nice and solid collaboration between Europe and Mexico. This may be important regarding future societal and/or economical challenges. SMARTSDK - H2020 We believe that this project will ease and promote increased FIWARE adoption in Mexico. This will have wide impact in both sides. In order to achieve the best results and to insure that we truly are creating an equitative and successful ecosystem, FIWARE will evolve people, cities, innovative SMEs and startups in the process of change. By doing so, we will support the growth of new FIWARE-based businesses through the direct involvement of a network of around ICT 30 incubators and accelerators, with access to more than 1000 ICT Innovative companies and startups and the support of Wayra Mexico (owned by Telefonica), the local branch of the worldwide largest accelerator. In order to foster this vision and culture, the project counts with FIWARE partners from both sides of the ocean - Europe (TID, CREATE- NET); and Mexico (INFOTEC, ITESM). European startups are also playing an important role, by working in order to provide FIWARE technology (HOPU, UBI). At the same time, Future Internet researchers from Mexico (CECISE, CENIDET, INAOE) give their best every day. Moreover R&D consultant specialist and a key promoter of FIWARE internationalization (MARTEL) work very hard in order to make this dream possible come true. CO-FUNDED: Ubiwhere Ubiwhere52 53 AnnualReport2017 Ubiwhere Ubiwhere52 53 AnnualReport2017
  28. 28. SYNCHRONICITY - H2020 The SynchroniCity is an innovative project that intends to create a Single Digital City Market for Europe. The vision of SynchroniCity is not only to pioneer the establishment of such an environment but to pilot it in reference zones across 8 European countries addressing 3 key IoT-enabled smart city application areas. These reference zones are based on cities at the forefront of smart city development covering different geographies, cultures and sizes and include Antwerp (BE), Carouge (CH), Eindhoven (NL), Helsinki (FI), Manchester (UK), Milano (IT), Porto (PT) and Santander (ES). Globally, SynchroniCity adds committed replicating reference zones, including Léon (Mexico) and Seongnam (Korea). The project already connects 35 partners from different continents. This project counts with the solid and wide knowledge of hard-working people all over Europe, people from several initiatives (such as OASC, FIWARE, FIRE, EIPSCC) and with important partners who have leading roles in standardization bodies (like ITU, ETSI, IEEE, OMA, IETF). From this team of experts SynchroniCity will be born. SynchroniCity will provide a balanced ecosystem for IoT-enabled smart city solutions where IoT device manufacturers, system integrators and solution providers can innovate and openly compete. With an already emerging foundation, SynchroniCity will establish a reference architecture for the envisioned IoT- enabled city market place with identified interoperability points and interfaces and data models for different verticals. This will include tools for co-creation & integration of legacy platforms & IoT devices for urban services and enablers for data discovery, access and licensing lowering the barriers for participation on the market. SynchroniCity will pilot these foundations in the reference zones together with a set of citizen-centred services in three high impact areas, showing the value to cities, businesses and citizens involved, linked directly to the global market. With a running start, SynchroniCity takes an inclusive approach and serves as lighthouse initiative to inspire others - cities and business - to join the established ecosystem and contribute to the emerging marketplace by participating on a second wave of successful pilots. They will strengthen the ecosystem by creating a positive ripple effect throughout Europe, and globally, to establish a strong European presence in a global digital single market of IoT-enabled solutions. CO-FUNDED: cities 8 partners 35 euros 20M EIP-SCC Ubiwhere Ubiwhere54 55 AnnualReport2017 Ubiwhere Ubiwhere54 55 AnnualReport2017
  29. 29. FIWARE FIWARE can be seen as the link between two main groups: companies and cities. Regarding cities, Open and Agile Smart Cities already include over 100 cities, spread over 22 countries. These companies, among which we can find Ubiwhere, work to make open and agile cities possible and real. The goal is to implement driven standards in smart cities. This part is focused on: - Common IPIs à FIWARE NGSI; - Platform for open data/API publication; - Standard Data Models à CitySDK and more; - Driven by implementation approach. TMForum include over 850 companies spread over 180 countries. It focuses on: - Smart City Business Requirements; - Smart City Maturity & Bench marketing models; - Smart Cities Reference Architecture; - City as a Platform supporting the Data Economy. So FIWARE comes as a link between these. FIWARE aspires to build a common space to share information and make it easier to create a holistic view. We are focused on high quality and on solid participation. It is important to use a common language because this will allow portability of solutions. The goal is to make real-time approaches possible and to understand how to do this. One key factor is the sharing of knowledge, so we need to ask ourselves, how to stimulate people to share knowledge. One suggestion that seems good is to enable data economy. Cities are doing a good job but an important question is how to execute and adopt solutions. Sharing a vision is good but it is not enough. It is extremely important to convert the vision into real execution and then assure consolidation of results. Ubiwhere’s participation in FIWARE, came, in fact, as a result of its on-going market due to our participation in other projects such as FP7 and H2020. It was a step towards consolidating and leveraging trusted technology to create interoperable, standards-based ways to unify our Smart City solutions.The project is going really well, and developers are becoming progressively more attentive. With this platform, we have access to a great deal of APIs. So, we can access many application programming interfaces, and therefore, it becomes easier to develop Smart Applications in multiple vertical sectors. This is extremely interesting because, it will be possible to access the information of the Smart Cities’ solutions and data sources evolved from one only platform. Ubiwhere contributes with a wide variety of systems for Smart Parking and Traffic Management, Smart Waste Management, and Smart Environmental Monitoring, along with its City Control Center, which allows for centralised management of the city’s ecosystem. This has allowed Ubiwhere to set up a sophisticated Smart City infrastructure powered by standards and interoperable at its core. Porto was the first challenge. As Porto is a big city in Portugal, and member of the Open and Agile Smart Cities initiative, we thought it would be a good idea to set-up the Porto Smart City Node. More projects are going to emerge from all parts of the country, but we are happy to say that Porto is now considered a Smart City and a very innovative portuguese city adopting FIWARE standards. By working together with us, Porto now has interfaces that bring access to real-time, contextual environmental data from 75 fixed and mobile units (monitoring stations) located across the city. These tools first came together in the Hackacity Porto challenge, in June 2015, and are since then an integral part of Ubiwhere’s expansion efforts throughout the country, the European continent and the world. This achievement made us be referenced as a FIWARE Smart Ciies Success Story and led to international success and recognition in events in the USA (i.e. FIWARE Mundus), Brasil (i.e. Beyond2020, Hackacity Tour) among others. We had the opportunity to talk about our experience and FIWARE use- cases. This eases international recognition and is very gratifying for all the company and employees. Ubiwhere Ubiwhere56 57 AnnualReport2017 Ubiwhere Ubiwhere56 57 AnnualReport2017
  30. 30. SECTION 1.3TOURISM The tourism industry is an area of permanent transition and the information systems have a fundamental axis of its development. Conscious of this, we look at instant information systems as fundamental in forming a basis for a decision- making and managing the tourist’s success. In this measure, we present to the market several solutions and powerful technologies in order to increase vital value in the tourism business universe. Ubiwhere Ubiwhere58 59 AnnualReport2017 Ubiwhere Ubiwhere58 59 AnnualReport2017
  31. 31. This project started with the idea of enabling tourism and ease tourists’ lives. A group of dedicated people from Ubiwhere, IDTour and University of Aveiro, formed a consortium and they are working hard in this R&I co-funded project in order to present to society a digital platform that will help them promoting and commercialise touristic experiences. Technology met many fields. It contributed to an increase of sales by eliminating queues, providing a better stock management and even allowing customers to get to know more products and promotions, encouraging them to buy in all the comfort of their homes. Technology has bond with many services, tourism is not an exception. The Statistics Portal states that in 2017 online travel sales worldwide was responsible for 629.81 billion US. dollars and the increase tendency is expected to continue. The consortium is trying to make the best of both worlds. On the one hand it is built upon new and emerging sales channels as well as with strong and highly dynamic marketing and communication techniques and tools. It counts with big data capabilities, and self-adaptive tools that continuously fit customers’ and providers’ needs by interpreting internal and external sources of data. SOBOTO SOCIAL BOOKING SYSTEM FOR TOUR EXPERIENCES To create a global brand for reservations of touristic experiences To establish an automated and dynamic management price tool To gather tools for aggregation and provision of touristic offers To develop tools for reservations through social media channels To deploy Social CRM and Automated Marketing mechanisms To set up B2 B management tools To provide B2B’s API To spawn 3 regional pilots To aggregate the touristic offers of 10 operators To define a business model and an export concept On the other hand, it concerns important issues for local providers - questions regarding finding more customers and ensuring their loyalty, determining the right balance between what customers need and what they are willing to pay - important information that will be displayed in a way that they can deal with so much data and that will help them to increase revenue.The project uses a direct channel approach. It mixes existing ago-social network and messaging channel booking (FB,Twitter, Whatsapp, SMS booking). SOBOTO’S GOALS ARE: Moreover, it deals with Dynamic and Surge Pricing Schemes, where demand-side pricing techniques are applied in real-time. Machine learning content and marketing optimisation are also important. Leveraging on the information collected on customers and their preferences it’s easier to adjust marketing and sales content, and B2B APIs. With this, we can provide the means to create end-user applications, new business cases and create a deeper understanding of customers and markets, revolutionising the way small business engage with their target markets. CO-FUNDED: Ubiwhere Ubiwhere60 61 AnnualReport2017 Ubiwhere Ubiwhere60 61 AnnualReport2017
  32. 32. Tourism Services API (oPORTOnity) is a project thought in order to please the Porto Tourism Association and it is based on an API Manager. With this oPORTOnity, we intend to create a technological infrastructure for the distribution of tourism services, which accelerates and enhances e-commerce and the sale of contents and services of the service providers. MAIN FEATURES API Manager Identity Provider Governance Registry Billing Analytics Business Intelligence TOURISM SERVICES API Ubiwhere Ubiwhere62 63 AnnualReport2017 Ubiwhere Ubiwhere62 63 AnnualReport2017
  33. 33. This project will lead people into the discovery of the roots and traditions of Vouga. With this mobile app, it will be easy to help people making the best of their holidays. We will help them to get to know the customs and traditions of the region, involving them in the magic region of Vouga with its history. Told by the voice of the owners of Casa dos Carrondos, now Ethnographic Museum of Vouga Region, the app contains information about many wonders of the region such as one of the best ethnographic collections in the country, inviting all its users to visit the place. There we can find: 3 theme tours and one free Interactive map Description - audio and writing Images of objects ETHNOGRAPHIC MUSEUM OF THE REGION OF VOUGA Ubiwhere Ubiwhere64 65 AnnualReport2017 Ubiwhere Ubiwhere64 65 AnnualReport2017
  34. 34. AHRESP GASTRONOMY TASTE PORTUGAL Portugal is a very singular and special country. Everyday people drink unique coffee, our fruit is delicious and its smell enriches every room. Christmas has a special taste with the delicious codfish, with one of the best olive oil in the world and great wine. People and food warm the country with hard working farmers and cooks that give their best everyday to present delicious presents in our table, making Portugal a must regarding gastronomy. Many want to discover the secret of this delicious food and it is simple. It is the result of passionate, cheerful, dedicated and authentic people. AHRESP wants to help people being able to discover all these wonders and present to them a guide to ensure that they can make the most of their experience. We want people to get to know the wonders of our traditions and present to them the best restaurants to that end. Therefore our first goal is to present a network of portuguese restaurants in the world (not only Portugal but also other countries such as France, Spain, Brazil, Germany and UK). They should also be able to taste the delicious pastry that our country has to offer, as well as the mysterious ways to make wonderful bread. The second target is to make a gastronomic platform - taste Portugal.This will ease the food tasting contest of delicious traditional dishes such as the cheese from Serra da Estrela, Alheira or our olive oil, the gracious way to cure salt distinguished as one of the bests in the world. We also want to draw a catalogue of products from each region with gastronomical interest. From this people will be able to see, for example that they should try “Pastéis de Belém” if they go to Belem, “ovos moles” if they want to go to Aveiro,“Pão de Ló” if they go to Ovar, find out the best places to try sardine, and where to find the best pastry for them. Moreover, we want to provide a space where people can find the fabulous recepies of our products, with illustrations that ease the bakering from their own houses. It is alto important to advertise the brand. To do so, it is important to be part of international events, and share our ideas with several means of communications. We will give new worlds to the world. Ubiwhere Ubiwhere66 67 AnnualReport2017 Ubiwhere Ubiwhere66 67 AnnualReport2017
  35. 35. SECTION 1.4 TAILOR-MADE PROJECTS It is true that we live in a world that is always changing and which presents strong and avid competitiveness. But we face daily challenges, not as everyday problems, but as opportunities to outstand our expectations. This is what keeps us awake and motivated everyday. We want to offer out-of the box and creative solutions. We offer such a wide portfolio, because we let our imagination lead the way, and that is a key to reach innovation. Of course that, besides being extremely important, this is not enough. Alongside this, we count with extremely qualified expertise from many fields and this is how we truly believe that we are able to provide remarkable solutions - products and services - to our clients, in different sectors. As time went by, we were able to understand that specific clients needed specific projects, and this is how tailor-made projects emerged in our company. Ubiwhere Ubiwhere68 69 AnnualReport2017 Ubiwhere Ubiwhere68 69 AnnualReport2017
  36. 36. PRIO APP This year, Prio app faced some changes. One of the challenges that Prio was facing regarding the gas bottles commerce was that people had some difficulties in transporting them (for example legal barriers regarding transporting gas bottles in cars), and they also found it hard to carry them into their houses. This led Ubiwhere and its partner, Prio, to focus more on the gas area. It became clearer that one of the main disadvantages of buying gas bottles was the transportation, so a new function was added to the existing app. People can now order Prio’s gas bottles in an easier and faster way. Customers can choose the gas bottle they need and they will arrive at their houses in the date and time they want. To do so, customers don’t even have to leave their houses, they just need to open the app and submit the order. This will promote the acquisition of more gas bottles and also instigate the buying of bigger size bottles. It will also contribute to an increase of the revenues and of the notoriety to the brand. With a friendly mobile app, Prio will be able to answer its customers requests in an easier and quicker way and customers will be more pleased since they will save time, money and ensure their comfort and the good quality of the products. Customers can: Find Prio’s fuelling stations; Get to know Prio’s fuel prices; Plan the car trip and save fuel; Get to know where the nearest gas distributor is located; Online order gas bottles and receive them in the time and place wanted. Ubiwhere Ubiwhere70 71 AnnualReport2017 Ubiwhere Ubiwhere70 71 AnnualReport2017
  37. 37. SWISSHEAR UC-TIME SwissHear is applicable to many practical situations - watching TV, in the workplace, in keeping up the chatting in restaurants and cafés, in cinemas and concert hall where hearing brings pleasure. In SwissHear, the microphones and earphones of the smartphone are used to amplify low voices and decrease loud sounds, just as the healthy ear is able to do. SwissHear was created by academics of the R&D teams and software engineers whose major concern was to enhance existing hearing aids. The UC-Time system provides new tools in the time management process of Coimbra University. A PROJECT FROM A SWISS COMPANY: The system is an interface for workers and staff leaders in the time management process of UC, and the overall system management is left to the Human Resources department. The principal target of this project is to manage the time management process, facilitating registering of worktimes, holidays, days off and so on. The system works in harmony with the human resources management system (SAP) currently being used. Ubiwhere Ubiwhere72 73 AnnualReport2017 Ubiwhere Ubiwhere72 73 AnnualReport2017
  38. 38. When people that direct competitors should want to contribute to the good quality of services of the other it not just a nice thing to say. Let us imagine a small city in Portugal with only two places to stay. Place A is extremely good, employees are super nice and polite, always trying to help clients with the best regarding places to visit, food is extremely tasteful, accommodation is very clean and so the place represent high quality. Place B is the opposite, so employees are always grumpy, they make everything hard and unpleasant, the place is not clean and food is not that good. As human beings we experience a phenomenon that psychologists entitle the fallacy of composition. So customers that visit place B will say that QUALITY the village has horrible accommodation and advise their friends not to the village. Therefore, place A will also be harmed. Bearing this in mind, and also with the knowledge that Local Accommodation is growing due to the increase of investment in the tourism area and due to successful and easy platforms like AirBnB, we want to assure the quality of the local accommodation services. Therefore, AHRESP promoted the QUALITY Program in order to guarantee that the quality standards required for these new forms of accommodation are assured. This will also attract tourists to Portugal and leverage Portugal notoriety in an international way. For this Program, Ubiwhere has developed the following projects: MultiTask Platform - Dematerialization Platform of the Certification Process MultiTask Platform - Platform for Promotion and Commercialization MultiTask Platform - Local Accommodation Monitoring System (SMAL) Institutional platform of the QUALITY Program Ubiwhere Ubiwhere74 75 AnnualReport2017 Ubiwhere Ubiwhere74 75 AnnualReport2017
  39. 39. WINES OF PORTUGAL Ubiwhere has developed the new Wines of Portugal’ mobile app. The platform allows customers to choose the more adequate wine to each person and situation. It intends to promote the quality of Portugal wines internationally. Combining a creative attitude with the immense variety of terroirs, castes and blends, Portugal produces unique and distinctive wines, adding to the mission of producing’ wine, a dimension of art. With a modern design, this mobile app is user-friendly and aswers the question of customers’ needs. Each wine is produced under unique conditions. There are differences in terroirs and climatic conditions, differences in the art of making wine and, finally, differences in character and taste, which we want people to appreciate. So the platform lets you select a region and then provide customers a lack of wine options so that clients can choose either from an A to Z list or the closest production of wine and get more information about the product. By choosing a region, customers will also be able to know a bit more about the culture of the region and the history of Portugal. The platform also allows them to get more information about wine makers and wine tourism travels. Moreover people can choose wine styles, tasting rooms, and find out where to buy the wine. So we will have well informed and pleased customers. Ubiwhere Ubiwhere76 77 AnnualReport2017 Ubiwhere Ubiwhere76 77 AnnualReport2017
  40. 40. PORTUGAL HAPPENS Portugal happens is a new brand, conceptualized and created for A Loja das Viagens. Portugal Happens is a new brand, conceptualized and created for A Loja das Viagens, focused on the promotion and dissemination of irreverent tourist experiences for the international market. In order to update all sales communication experiences to the end-consumer and tour operators, the challenge was to create a name for the brand as well as the whole creative concept behind and, also, to support all digital and offline communication materials. This branding concept was totally created by our business partner OAKREATIVE. Ubiwhere was totally responsible for the platform development. WIth a friendly and optimized UI/UX design, this platform allows customers to search for the best tourist experiences in Portugal. Ubiwhere Ubiwhere78 79 AnnualReport2017 Ubiwhere Ubiwhere78 79 AnnualReport2017
  41. 41. Developed for ADENE, this platform allows customers to simulate the costs we will have with electricity, gas, or both. To do so customers have two options: the fastest way is for them to give details about their houses; the second option is more advanced simulate engine in which people should provide more specific and detailed information which characterize their consumption. So the platform will present the list of all the electricity and / or natural gas marketers registered by dgeg and providing tariffs for the residential sector. This is important because, besides contributing for well informed citizens, it will open the lack of choices that people have. The platform will also ease the process of changing. We know human tend to be adverse to changes. But even when people realize that they should change, many do not do so because it is a lot of work. Therefore the platform will ease citizens life. So, if customers want, they will be able to simulate the billings and choose the most adequate tarife to them and change companies in an easier way; or, if they already know which tarife they want, they can skip the simulation and quickly change in an easy way! Moreover the platform has tips for people to save energy, walking towards a more efficient use of energy and a sustainable environment. These solutions may be changing TV monitors for LED TV monitors, change for a class A+ oven, or even implementing an usage of the solar thermal energy, among many others. So this platform will ease customers’ life, decrease their energy billings and even contribute for a better tomorrow, since it helps decreasing wasting the so precious energy that our world has to offer. ADENE - POUPA ENERGIA Ubiwhere Ubiwhere80 81 AnnualReport2017 Ubiwhere Ubiwhere80 81 AnnualReport2017
  42. 42. ÁGUAS DO PORTO APP The Water Consumption App is a free mobile app that allows Águas do Porto customers to monitor their water consumption and receive several informations and alerts. This app also allows residents to compare their water consumption with others’ based on profiles. The Ubiwhere’s partnership with the Porto Water Supply Company collects data from more than 20,000 sensors allowing monitoring and advising for water consumption. The main goal of Water Consumption App is to help Águas do Porto customers to make an efficient water consumption and its key features are: ANALYTICS analysis of the water consumption evolution ALERTS water leakage alerts COMPARISONS family consumptions’ comparisons SAVING TIPS tips for water consumption reduction WATER QUALITY drinking water quality and bathing water quality Ubiwhere Ubiwhere82 83 AnnualReport2017 Ubiwhere Ubiwhere82 83 AnnualReport2017
  43. 43. SECTION 1.5 CASE STUDIES It is true that we live in a world that is always changing and which presents strong and avid competitiveness. But we face daily challenges, not as everyday problems, but as opportunities to outstand our expectations. This is what keeps us awake and motivated everyday. We want to offer out-of the box and creative solutions. We offer such a wide portfolio, because we let our imagination lead the way, and that is a key to reach innovation. Of course that, besides being extremely important, this is not enough. Alongside this, we count with extremely qualified expertise from many fields and this is how we truly believe that we are able to provide remarkable solutions - products and services - to our clients, in different sectors. As time went by, we were able to understand that specific clients needed specific projects, and this is how tailor-made projects emerged in our company. Ubiwhere Ubiwhere84 85 AnnualReport2017 Ubiwhere Ubiwhere84 85 AnnualReport2017
  44. 44. CITIBRAIN: THE KEY TO SMART MONITORING PORTO AIR QUALITY In 2015, the City of Porto adopted FIWARE standards, becoming capable of collecting and aggregating data from different providers. Afterwards, Citibrain - a Portuguese consortium focused on Smart Cities solutions - deployed 75 Air Quality stations in the city, monitoring the environmental conditions in real time. As a distinctly innovative city and the hometown to a number of innovative projects aimed at unlocking the full potential of technologies in urban scenarios, Porto is part of the Open and Agile Smart Cities (OASC) initiative (according to its website, “a global initiative connecting cities, advocating de facto standards, and sharing best practices”). In the past years, Porto has been investing in an open platform to integrate all IoT solutions and data collected throughout the different projects tested in the city, with the main goal of supporting open standards capable of integrating the several solutions from the different vendors and not being dependent on only one. As Filipe Araújo, head of the Innovation and Environment Councils of Porto’s municipality, explained, “to integrate several solutions from different companies without having open standards would not be possible”. Thus, in the beginning of 2015, Porto city adopted FIWARE (a worldwide open-source community, bootstrapped by the EU) standards, becoming capable of storing and sharing the data received (about traffic, air quality, atmospheric conditions, transportation flows, among others) from the different providers in a harmonised and interoperable way. In addition, it was able to provide Open APIs for software developers, management tools for city officers as well as live dashboards and apps for citizens. This was the perfect opportunity for companies with smart solutions to improve this ecosystem created by the city of Porto, since data from different sources could now be seamlessly correlated and integrated thanks to FIWARE. Citibrain seized the opportunity and provided the city with its Smart Air Quality solution, with both air quality stations and a SaaS (Software- as-a-service) web platform. However, it was not only a stationary way of monitoring air quality, it was more than that. In total, 75 fixed and mobile units (i.e. installed on top of buses) of air quality monitoring stations were deployed. The air quality stations could collect data regarding air quality (CO, CO2, NO2, O3, VOCs and Particles), temperature, humidity, luminosity and solar radiation, noise pollution, precipitation, wind speed and direction. These communicated through the city’s public Wi-Fi network and were able to integrate with the open data platform mentioned above. Air quality monitoring station in Porto, Portugal The interoperability of Citibrain’s innovative solution allowed the interaction with other existing IoT solutions, creating a systems network capable of monitoring and controlling the city’s dynamics. Citibrain achieves this by implementing the NGSI open standard, which defines how to manage context in a Smart City (i.e., how to publish data generated by devices as well as how to access it and receive notifications whenever the data is updated). This leads to the possibility of an application’s ecosystem developed through technological initiatives, such as new strategies and technological solutions in the city, linking the Air Quality data obtained through the Smart Air Quality system with different data from other solutions (such as the traffic flow, geolocated touristic events, or even for multimodal travel planning). By investing in this area, not only does the City of Porto improve its image, by enhancing its reputation as a modern and innovative city, but it also attracts more investment and companies. Better air quality leads to a better quality of life, something to take into consideration when evaluating cities by their quality of life rankings (e.g Bloom Consulting). Air quality monitoring in real time increases the citizens’ awareness about the importance of breathing clean air, helps reducing the probability of chronical diseases and premature deaths by leading to a change in behavior (e.g. switching from the private car to public transportation with the purpose of reducing the CO2 emissions). The City Council, with the available data and information, can adopt environmental strategies and public policies, in order to preserve the Planet Earth and the city’s patrimony for future generations. Concluding, on the one hand, Porto had now multiple mobile units in buses, reaching and monitoring every corner, transmitting the results in real time to the central system. Thus, Porto’s decision-makers could now take immediate action to improve their city. And, on the other hand, the project had several advantages for Citibrain and its ecosystem. With this deployment, the consortium proved that its Smart Air Quality solution was at the operational level, validating its efficiency for the purpose. This has lead to an increase on the technology resilience level and, in addition, proved that the smart solution is FIWARE compliant, something that is more and more popular amongst municipalities and public tenders. Furthermore, new projects always mean new knowledge and, with this logic in mind, Citibrain has gained a lot of expertise and know-how. CO-FUNDED: Ubiwhere Ubiwhere86 87 AnnualReport2017 Ubiwhere Ubiwhere86 87 AnnualReport2017
  45. 45. In the 2016 Smart City Expo Barcelona, Citibrain met a company that needed help to update its parking monitoring system. As a consortium with cutting-edge smart solutions, the answer was promptly a yes. Thus, Citibrain’s technology flew to Cape Town where a pilot project in Steet Parking Solutions’ parking area started. The Smart City Expo (SCE) in Barcelona is the most important event in the Smart City sector and, in November of every year, companies from all over the world join together in the Fira Barcelona space to show their new technological solutions, search for business opportunities and meet new partners and/or clients. Citibrain is a regular participant of the SCE and just like any other company, searches and finds new opportunities. One of them was the exchange that happened between the consortium and the company Street Parking Solutions (SPS) in the edition of 2016. Street Parking Solutions is a private parking company based in Cape Town (South Africa) that manages on-street and off street parking areas, both municipal, parastatal and from private sector organisations and serving more than 3 million motorists annually. Through public tenders, the company became responsible for managing Cape Town municipal parking. According to their website , SPS “was the first parking management company in Africa and one of the few in the world to install and maintain a real-time parking management sensor system in a major CBD (Cape Town)” . However, the parking monitoring system used by the company on their parking areas worked via infrared and bluetooth and was unreliable, inefficient and outdated. Therefore, SPS was searching for a new technological solution that could solve their problem and Citibrain’s Smart Parking solution became the answer. Citibrain’s Smart Parking solution brings together all aspects of parking management technology into one integrated system, from sensor-based vehicle detection, communication gateway, digital parking panels, kiosks for payments, mobile applications for drivers and an efficient parking management system. Through the collection of key performance indicators in real time, it gives the parking operator access to knowledge for a better policy and optimised management. This system is also a simple yet robust way to provide citizens with the location of the available parking spaces. In December 2016, through a pilot project, Citibrain deployed 20 sensors using LoRa communication protocol. The LoRa technology is a longe range, low power wireless platform chosen worldwide as the prevailing technology for building IoT networks. In addition to being easily installed, it is a secure way of transmitting data. With the deployment of Citibrain’s sensors with a LoRA communication protocol, SPS’s parking monitoring system was updated with cutting-edge technology, became more efficient and reliable. Moreover, the data safety increased. With this technology deployed, the SSP had a complete and robust solution for the updowns of its smart parking solution previously deployed. Citibrain proved that adaptability to the client’s needs is one of its solutions’ strong features. Moreover, Citibrain’s Smart Parking solution uses the latest technology regarding monitoring of parking areas, showing the consortium’s innovative spirit and the care to keep up with the latest news on the smart cities industry. As a final note, due to the success of this deployment, negotiations for the increase of the number of sensors and the number of parking areas being monitored are underway. SMART PARKING: A SMART ANSWER CO-FUNDED: Ubiwhere Ubiwhere88 89 AnnualReport2017 Ubiwhere Ubiwhere88 89 AnnualReport2017
  46. 46. THE SMART MONITORING OF SINTRA’S PARKING AREAS In July 2017, EMES (“Empresa Municipal de Estacionamento de Sintra” in portuguese, the municipal company responsible for managing parking in the portuguese city of Sintra) felt the need to monitor the entrance and exit of cars in 2 of their parking areas and transmit that information to its citizens. Citibrain, as a smart cities specialized consortium, adapted its Smart Traffic technology to EMES’ needs. The portuguese city of Sintra is considered a highly touristic city, receiving thousands of national and international visitors every year. In recent years, there has been a noticeable growth in tourism demand, leading to a mismatch between parking supply and demand. Consequently, the mobility was negatively affected, increasing the time to enter the urban area and the time to find a parking space. In Portugal, besides the private companies that manage parking areas and parking spaces on-street and off-street, there are public companies in each city operating the public parking spaces. In Sintra, the public company responsible is called Empresa Municipal de Estacionamento de Sintra or just EMES. In the middle of 2017, EMES felt it was time to deploy technology that would help to better manage two of their parking areas in the portuguese city and make the information, regarding free parking spaces, available to citizens. Subsequently, redirecting traffic to the parking area where available parking spaces could be found, avoiding traffic congestion. The main goal was to better monitor and manage their parking spaces. Although Citibrain has a Smart Parking solution available, what was needed was a way to control entries and exits of vehicles in the two parking areas and transmit that information to citizens. In other words, a technology that would allow monitoring how many cars enter and leave the parking areas but also inform citizens across the city about their occupancy. To meet this requirements, Citibrain decided that adapting its Smart Traffic solution to the needs of its client would be more effective. In its essence, Citibrain’s Smart Traffic solution is an intelligent, adaptive and non-invasive way to manage and redirect traffic and, in this adaptation, control the entry and exit of vehicles in a parking area and collect performance indicators, translating them into knowledge. It is composed by sensors (to detect vehicles passing by with high versatility, scalability and flexibility), communication gateways (responsible for the connection between communication) and repeaters (responsible for the system interoperability, carrying the signal from the sensors to the gateway). The smart solution allows the interaction with vertical road signs and information panels installed at critical points. In addition, s olar panels will be integrated in the components, making electricity sources unnecessary and giving it autonomy. Ubiwhere Ubiwhere90 91 AnnualReport2017 Ubiwhere Ubiwhere90 91 AnnualReport2017
  47. 47. The management platform associated analyzes the data collected by the sensors and makes available all the information required by the parking area operator through metrics and parameters, generating reports (i.e daily, weekly, monthly...) that will help him to better understand the behavior of the system and all its participants. The platform is divided into sections: map (to visualize the place where the sensors are installed and the current number of vehicles in the parking area), assets management (for a customized management), events management (monitoring the time of entry and exit of vehicles) and occupation report (capable of generating reports and statistics based on all the information collected until that specific moment). As previously mentioned, EMES wanted to integrate Citibrain’s technology in two of their parking areas, parking area 1 and parking area 2, each one of them with their particularities which the Smart Traffic solution had to adapt to. PARKING AREA 1 In order to be able to monitor the entry and exit of vehicles as foreseen in Image 1, it was necessary to use magnetic sensors capable of detecting vehicles passing by and repeaters to carry the signal to the gateway(responsible of transmitting the collected data through and from the repeaters to the management platform). Subsequently, the information collected will be available, through WEB interfaces, generating reportings according to the selected metrics. Due to the sensors only having a range of 20 meters (as seen in Image 1), the installation of a repeater between each sensor (entries and exits) and gateway, located in each strategic location, is planned. Equipments to be installed in each one of the Points 1 and 3: 2 sensors (1 in each way): 1 repeater; 1 autonomous power supply kit for the repeater; 1 tube for installation, attachment and support of the repeater. Equipments t be installed in Point 2: 1 gateway; 1 autonomous power supply kit or the gateway; 1 tube for installation, attachment and support of the gateway. PARKING AREA 2 Unlike what is described for Parking Area 1, in Parking Area 2 won’t be necessary the use of repeaters since the distance between sensors and gateway is not enough to justify that need. Ergo, the system will work perfectly without this component. Moreover, since Parking Area 2 only has one entry and exit point, only 2 sensors with a 3 meters distance between each other, will be installed (in order to be clear the direction of the vehicle circulates). In addition, 1 gateway will be installed, placed in a strategic location (to be defined) and capable of sending the data collected to the data management platform. Equipments to be installed in Point 4: 2 sensors in the same route, since the entry and exit of vehicles is through the same route (in order to be clear the direction the vehicles circulate); 1 gateway; 1 autonomous power supply kit for the gateway; 1 tube for installation, attachment and support of the gateway. The information presented above represents Citibrain’s plan and proposal for the EMES’ two parking areas. Regarding the digital panels, the proposal included six, placed throughout the city of Sintra. However, EMES intention would be to only apply this component in the future. The value added to a city by a smart solution is parallel to how efficiently it adapts to its needs. Technology is a tool that needs to be shaped to cities and citizens’ needs. The Smart Traffic solution allows for a better policy and optimised management, decreasing parking operations costs, traffic congestion and pollution peaks. It is also a simple yet robust way to provide citizens with the location of the available parking spaces, supporting urban planning and improving quality of life. Although this project is yet a soon-to-be reality, it shows the flexibility and adaptability of Citibrain’s smart solutions. Additionally, new and different projects always bring in new knowledge and expertise, no matter where it is. Thus, Citibrain’s ecosystem is enriched by this experience. CO-FUNDED: Ubiwhere Ubiwhere92 93 AnnualReport2017 Ubiwhere Ubiwhere92 93 AnnualReport2017
  48. 48. MEET SMART PAYT: TRANSFORMING YOUR WASTE IN MONEY! In September 2016, Aveiro city became one of the main stages for an innovative European project called Life PAYT. Citibrain, together with the Municipality of Aveiro and the University of Aveiro, made it all a reality by joining forces and applying advanced technology to regular urban waste containers, making them capable of monitoring the waste quantity deposited by a family unit as well as identify who deposited it. The LIFE PAYT Project – a tool to reduce waste in South Europe – cofinanced by the European Commission, was born in September of 2016. With a 40 month timeline, its main goal is to support municipalities adopting PAYT (pay-as-you-throw) waste fees, encouraging and motivating the prevention and sorting of urban waste and contributing to a better management of the European resources and deployment of environmental strategies. LIFE PAYT was deployed in five southern EU municipalities: Lisbon, Condeixa and Aveiro (Portugal), Vrilissia (Greece) and Larnaka (Cyprus). In order to implement the project in the city of Aveiro – a medium size Portuguese city with approximately 62.000 people – the Municipality of Aveiro invited certain companies to present their technological solutions, being Citibrain one of them. As a consortium focused on the development of smart solutions in the environment and mobility sectors, Citibrain accepted the challenge and adapted its Smart Waste solution to the Municipality’s requirements. Hard work pays off and Citibrain was the entity chosen. Thus, in March 2017 the conversations between the consortium and the Municipality of Aveiro started and around the middle of May, the proposal was officially approved. THE SMART PAYT SOLUTION As mentioned before, Citibrain adapted its Smart Waste solution to meet the Municipality of Aveiro’s requirements. In its essence, the Smart Waste solution is composed by ultrasonic sensors that monitors and sends the information about the container filling level to the central system, which is available in the management platform associated. Thus, maintaining a tight control on the container’s state, increasing the efficiency and efficacy of the urban waste team. The smart solution’s software, a management platform, allows the creation of multiple profiles and permission levels, optimizing the collection routes, configuring alerts and giving access to the collected data statistical analysis and gains measurement. However, this is the basic explanation of what Citibrain’s Smart Waste is. The solution can also be adapted to meet the client’s needs and desires, since there are several ways to achieve this technology’s main goal, the urban waste management. Therefore, by maintaining the software as the central piece, the hardware can change according to the use that is destined for and give it more ends, for example: promote recycling or reducing the urban waste generated by each family unit. In the Smart PAYT’s case, the solution is composed by RFID readers as its hardware component. Regarding the software component, it is mandatory to explain that there are two platforms involved: the Smart Waste solution’s management platform and the University of Aveiro’s management platform. The first one’s purpose is to serve as a type of server, where the information collected by the hardware component is sent and stored, going through a simple process of filtering and analysis. From here, the information is sent to the second management platform, its final destination. This process is justified by the fact that Citibrain’s components work and communicate better between themselves. Concerning the containers, Citibrain partnered up with OVO Solutions to supply the containers due to them being the best in the market, their efficiency and their containers’ resistant material that result in a long-term product and the possibility of integrating different types of communication. Regarding the RFID identification cards, Citibrain added this component to the proposal sent to the Municipality of Aveiro since is part of the consortium’s strategy to provide more complete solutions, in addition to the sensor. Ubiwhere Ubiwhere94 95 AnnualReport2017 Ubiwhere Ubiwhere94 95 AnnualReport2017