How can you tackle the process of updating a mature interface? In this presentation, I will discuss our team’s approach to quickly transform the look and feel of GoToMeeting, GoToWebinar and GoToTraining for Mac over a period of four months. Learn how we kept our project on track by saying no to all but the most essential improvements, and how we incorporated design feedback without falling prey to out-of-scope requirements. I'll explain my design process and how I supported the team in my role as scrum master. You will see visual design changes that were tried and discarded, and most importantly, what impact the visual changes had on our user community. This talk will cover what can realistically be done in a short period of time to improve your interface without overcommitting, and where to go after the first release.
19. Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=230
Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
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Mission
“For Mac users who feel
ignored and/ or are using
Windows Refresh the
Modern Mac version is an
improvement of updated
interface that unlike the
current Mac experience will
help drive sales, increase
active use and improve
customer satisfaction.”
21. Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=230
Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
#UXPA2016
Everything we wanted to do
• Auto-layout (faster
localization and easier
de-coupling)
• Communications plan for
Mac upgrade to Refresh
• Communications plan for
Mac 10.7 deprecation
• Discontinue support for
Mac 10.7 (advocate to
upgrade to higher build
or offer instant join)
• Join flow changes for
mac 10.6-7 to host in
browser (to allow
deprecated users to
continue to organize
meetings)
• SPIKE to investigate if
10.7 users can use the
same build
• Support Mac 10.11 El
Capitan
• Control panel changes
for G2MWT:
• New colors to match rest
of look and feel
• New images to match
rest of look and feel
• Add Sightboard support
• Add Mac outlook plugin
install links (once
integration team builds
plugin)
• support Retina display
• Deprecate OS 10.8
• Re-size panels
• Dragging out panels
• Add drawing tools
• Active speaker
experience LITE
• Dialogs and tips
• Recording manager
• Pre-session UI
• Audience view
• Video sharing
• Windows reskin for
G2WT
91. Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=230
Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
#UXPA2016
Customer comments
I liked the new interface looks!
I like the new interface (on Mac).
Good interface, I have a lot of experience with the platform
I like the UI improvements to the meeting control panel on Mac.
Very easy to use and interface is clean.
Flawless interface
Nice improvements since I used it last year