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How to come up with the next 'Needle
Moving’ feature for any product
Shambhavi Pandey
Founder Mentor Me Good
Agenda
What are needle-moving features?
Why should you care?
5 Step Framework to define your product’s next needle-
moving feature
About me
Product
Engineering
Entrepreneur
What are needle-moving features?
Is this a needle- moving feature?
Is this a needle- moving feature?
Is this a needle- moving feature?
Attributes of Needle-moving features
1
2
3
Improves outcomes for users significantly on a per-user basis
Often first in their market to offer that type of feature
Major impact on product’s trajectory and other product features
Why should you care?
As a product manager, delivering
business impact >> shipping features
5 Step Framework to define needle-moving
features
Understand your product’s output metrics and
actions that drive them
Step 1:
Step 1:
Understand your
product’s output
metrics and
actions that drive
them
Subscription
Revenue
Enable
creators to
share
knowledge
Output
metrics
Actions
Help find
leads,
candidates
Enable
conversatio
ns between
users
Courses to
upskill
career
Ad Revenue
Example
Time spent on
platform
Connect the actions with input metrics for your
product area
Step 2:
Step 2:
Connect the
actions with input
metrics for your
product area
#sends
reply rate
Conversation
depth
Input
Metrics
Example
Enable
creators to
share
knowledge
Actions
Help find
leads,
candidates
Enable
conversations
between
users
Courses to
upskill career
Select your goal metric and build hypothesis
Step 3:
Step 3:
Select your goal
metric and build
multiple
hypotheses
Action
Goal metric
Input
Metrics
Example
#sends
reply rate
Conversation
depth
Enable
conversations
between
users
Step 3:
Select your goal
metric and build
multiple
hypotheses
Example
How to increase the reply rate of LinkedIn messages?
Why is the reply rate low? Message not seen, seen but not replied
Get more clarity using data and or user research
Step 3:
Select your goal
metric and build
multiple
hypotheses
Example
Hypothesis 3- If we auto-suggest replies on messaging, then it will lead
to high reply rates because of ease of use.
Hypothesis 2- If we give in-mail credits to users who reply to messages,
then it will lead to high reply rates because of incentivization.
Hypothesis 1- If we send email reminders to users for unseen messages,
then it will lead to high reply rates because of increased awareness
Prioritize hypotheses to validate
Step 4:
Step 4:
Prioritize
hypotheses to
validate
Estimated benefit
Effort
Potential of a needle-
moving feature
Prioritization criteria
Launch the 'Needle moving’ feature
Step 5:
Step 5:
Launch the 'Needle
moving’ feature
1. Define the feature. Convert your prioritized hypothesis to a
well-defined feature including customer journey, edge cases,
negative scenarios, assumptions, and constraints. Mocks
2. Have a launch plan. Experiment details including success
criteria, dial-up schedule, and rollback plan
3. Track attributes of needle-moving features. Measure impact
per user and impact on other product areas and overall
product
Recap of the framework
Understand your product’s output metrics and actions that drive them
Connect the actions with input metrics for your product area
Select your goal metric and build multiple hypotheses
Prioritize hypotheses to validate
Launch the 'Needle moving’ feature
Q & A

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How to come up with the next 'Needle moving’ feature for any product

  • 1. How to come up with the next 'Needle Moving’ feature for any product Shambhavi Pandey Founder Mentor Me Good
  • 2. Agenda What are needle-moving features? Why should you care? 5 Step Framework to define your product’s next needle- moving feature
  • 5. Is this a needle- moving feature?
  • 6. Is this a needle- moving feature?
  • 7. Is this a needle- moving feature?
  • 8. Attributes of Needle-moving features 1 2 3 Improves outcomes for users significantly on a per-user basis Often first in their market to offer that type of feature Major impact on product’s trajectory and other product features
  • 10. As a product manager, delivering business impact >> shipping features
  • 11. 5 Step Framework to define needle-moving features
  • 12. Understand your product’s output metrics and actions that drive them Step 1:
  • 13. Step 1: Understand your product’s output metrics and actions that drive them Subscription Revenue Enable creators to share knowledge Output metrics Actions Help find leads, candidates Enable conversatio ns between users Courses to upskill career Ad Revenue Example Time spent on platform
  • 14. Connect the actions with input metrics for your product area Step 2:
  • 15. Step 2: Connect the actions with input metrics for your product area #sends reply rate Conversation depth Input Metrics Example Enable creators to share knowledge Actions Help find leads, candidates Enable conversations between users Courses to upskill career
  • 16. Select your goal metric and build hypothesis Step 3:
  • 17. Step 3: Select your goal metric and build multiple hypotheses Action Goal metric Input Metrics Example #sends reply rate Conversation depth Enable conversations between users
  • 18. Step 3: Select your goal metric and build multiple hypotheses Example How to increase the reply rate of LinkedIn messages? Why is the reply rate low? Message not seen, seen but not replied Get more clarity using data and or user research
  • 19. Step 3: Select your goal metric and build multiple hypotheses Example Hypothesis 3- If we auto-suggest replies on messaging, then it will lead to high reply rates because of ease of use. Hypothesis 2- If we give in-mail credits to users who reply to messages, then it will lead to high reply rates because of incentivization. Hypothesis 1- If we send email reminders to users for unseen messages, then it will lead to high reply rates because of increased awareness
  • 20. Prioritize hypotheses to validate Step 4:
  • 21. Step 4: Prioritize hypotheses to validate Estimated benefit Effort Potential of a needle- moving feature Prioritization criteria
  • 22. Launch the 'Needle moving’ feature Step 5:
  • 23. Step 5: Launch the 'Needle moving’ feature 1. Define the feature. Convert your prioritized hypothesis to a well-defined feature including customer journey, edge cases, negative scenarios, assumptions, and constraints. Mocks 2. Have a launch plan. Experiment details including success criteria, dial-up schedule, and rollback plan 3. Track attributes of needle-moving features. Measure impact per user and impact on other product areas and overall product
  • 24. Recap of the framework Understand your product’s output metrics and actions that drive them Connect the actions with input metrics for your product area Select your goal metric and build multiple hypotheses Prioritize hypotheses to validate Launch the 'Needle moving’ feature
  • 25. Q & A