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Rationale for Outsourcing “ Do what you do best and outsource the rest.” Tom Peters Tom Peters Presented at HR Round Table organized by ISPe & UPES, Dehradun
Defining Outsourcing “ Do what you do best and outsource the rest.” Tom Peters ,[object Object],[object Object],Outsourcing  is defined as having an external vendor provide, on a recurring basis, a service that would  normally be performed within the organization.   The   vendor   is   also accountable for providing  predefined levels of service to the organization .
PwC Perspective  ,[object Object],[object Object],[object Object],[object Object]
Benefits Of Outsourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits Of Outsourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Is Outsourcing Really Happening?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Risks In Outsourcing  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Perceived Risks Suggested Mitigation Measures There are a few risks perceived in an outsourcing arrangement. However, there are effective  ways of managing these risks and ensuring the success of an outsourcing relationship.
Opportunities   In Outsourcing Procurement Perform marketing Production Customer service Perform sales Manage logistics Develop   products   ,[object Object],[object Object],Outsourcing to flexible value added organisations Human Resources
Opportunities   In Outsourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Design Consulting Operations Consulting
  The HR Agenda 2005  Change Makers   1.Define Org Structure 2.Strategic resource planning 3.Build Learning Culture 4.Recommend Action to Board STRATEGIC  OPERATIONAL Interventionist  Non - Interventionist  M&A Regulators  1Policy Setting 2.Contract Development 3.Compliance Advisors   1.Internal Comms 2.Flexi-Training 3.Market Company 4. Understand global cultures& local Flavours Service Providers   1.Recruitment Admin 2.Pay - Benefits Admin 3Legal Data Capture 4. Contract Admin 5.Disciplinarians Advise on  packages

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Rationale for Outsourcing

  • 1. Rationale for Outsourcing “ Do what you do best and outsource the rest.” Tom Peters Tom Peters Presented at HR Round Table organized by ISPe & UPES, Dehradun
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. The HR Agenda 2005 Change Makers 1.Define Org Structure 2.Strategic resource planning 3.Build Learning Culture 4.Recommend Action to Board STRATEGIC OPERATIONAL Interventionist Non - Interventionist M&A Regulators 1Policy Setting 2.Contract Development 3.Compliance Advisors 1.Internal Comms 2.Flexi-Training 3.Market Company 4. Understand global cultures& local Flavours Service Providers 1.Recruitment Admin 2.Pay - Benefits Admin 3Legal Data Capture 4. Contract Admin 5.Disciplinarians Advise on packages