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UKSG 2018 Plenary - Privacy and the library patron: an ongoing ethical challenge - Gangadharan
PRIVACY AND THE LIBRARY PATRON:
AN ONGOING ETHICAL CHALLENGE
Dr. Seeta Peña Gangadharan
London School of Economics
Plenary Session at the Annual conference of the UKSG, Glasgow, Scotland
Early 20th century: A relatively simple flow of patron information.
“It is the librarian’s obligation to treat as confidential any private information
obtained through contact with library patrons.” (American Library Assn., 1939)
Early 21st century: A more complex flow of patron information.
Copiers Discovery layer
Survey results: Data Privacy Project
Question Ans. U* T**
Using public library Wi-Fi means your behavior is
It is safe to use the same password for multiple user
accounts, as long as it contains a few different letters,
numbers, or symbols.
will not share my information with other websites and
companies without my permission.
During a web-browsing session in private or incognito
mode, cookies cannot communicate information about
your browsing behavior to third parties.
* = Untrained, before professional development program began
** = Trained population
3. LITERACY: ONE PART OF THE PUZZLE
Context: Data Privacy Project
Patron Profiles for Privacy
Tools for Assessing
Privacy Impact Assessments
Terms of Service
American Library Association. (2002, June 19). Privacy: An Interpretation of the Library Privacy Bill of Rights. Retrieved
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the American public benefits from internet access at U.S. libraries. (IMLS-2010-RES-01). Institute of Museum and
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1-10. Retrieved April 9, 2018, from http://academicworks.cuny.edu/ulj/vol19/iss1/8.
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Nissenbaum, H. F. (2010). Privacy in context: Technology, policy, and the integrity of social life. Stanford, CA: Stanford
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Science. Retrieved from http://www.slideshare.net/sharpe3/a-timeline-of-events-in-the-history-of-libraries
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Project: Washington, DC. Retrieved March 20, 2016 from